Indietro a Info sull'Hotel

Eccellente 8,3
sulla base di 1112 recensioni

Recensioni dei clienti

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da 1112 recensioni
  • Condizione dell'hotel/pulizia 8,6
  • Servizi e attrezzature 8,3
  • Posizione 8,5
  • Comfort della stanza 8,4
  • Qualità dello staff 8,4
  • Qualità-prezzo 7,8
  • Cibo/pasti 7,8
Ordina in base

Kheng G. - Singapore
Viaggiatori d'affari
Soggiorno di 2 notti - agosto 2016
There is no queuing pattern or system. Counter adviser simply take whoever walks in or cut in front. Front desk is not polite. I'm a customer, I don't owe the hotel anything or the staff!
Recensione del: 14 agosto 2016

Jayesh P. - Regno Unito
In famiglia (con figli grandi)
Soggiorno di 7 notti - luglio 2016
Nice hotel and good location
A nice hotel and well connected. The staff we encountered were friendly and willing to help.
Recensione del: 09 agosto 2016

Sungwook L. - Corea del Sud
Viaggiatori d'affari
Soggiorno di 2 notti - agosto 2016
very good trouble
Recensione del: 08 agosto 2016

YIRU S. - Taiwan
In coppia
Soggiorno di 1 notte - luglio 2016
the concierge is terrible
Originally we were supposed to have a good stay, but it was all ruined by the inattentive and terrible concierge service next to the front desk. We bought food that requires refrigerator, we called first to inquire if the front desk could put the food in the fridge and they said yes. Then we gave our food to the concierge and remind them again that it has to be put in the fridge. When we return to the hotel ready to pick up our luggage and the food, we discovered that the food was hanged on our luggage outside the hotel, and everything got rotten. We were very angry since it's a waste of food (we could not eat it again after it's exposed in hot weather for so many hours) so we complained to the concierge manager. The manager distrusted us and treat us like we were lying. We were furious and disappointed about how Royal Garden Hotel treat its customer and reluctant to apologize when it's their staff's fault.
Recensione del: 29 luglio 2016

Ruo T. - Malesia
Viaggiatori d'affari
Soggiorno di 3 notti - luglio 2016
Good location
Good location, expensive tho.
Recensione del: 27 luglio 2016

Riko W. - Giappone
Viaggiatori singoli
Soggiorno di 2 notti - luglio 2016
It was nice staying here.
It was my third time staying at this hotel and I thought their survise skills were getting better than previous time.
Recensione del: 27 luglio 2016

Chiang P. - Hong Kong
In coppia
Soggiorno di 1 notte - luglio 2016
Appreciated they fulfill our requested.
Recensione del: 26 luglio 2016

Frankie W. - Hong Kong
In coppia
Soggiorno di 1 notte - luglio 2016
Roof top swimming pool surrounded by commercial buildings
Good location for shopping and food in this area. We enjoy the roof top swimming pool even not so big due to limited space, under the very hot season right now, it is still a good choice for hiding away from the busy life.
Recensione del: 25 luglio 2016

Ali K. - Russia
In famiglia (con figli piccoli)
Soggiorno di 1 notte - giugno 2016
Best Hotel in Best City
Location ,Service , Clean , Comfortable , Beautiful design
Recensione del: 15 luglio 2016

Ali K. - Russia
In famiglia (con figli piccoli)
Soggiorno di 5 notti - giugno 2016
Best of The Best
The Cleanest hotel and Comfort i was
Recensione del: 14 luglio 2016