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da 861 recensioni
  • Condizione dell'hotel/pulizia 8,3
  • Servizi 7,3
  • Posizione 8,0
  • Comfort della stanza 7,9
  • Qualità dello staff 8,0
  • Qualità-prezzo 8,0
  • Cibo/pasti 7,3

8,4 Yumi M.
05 aprile 2016
nice and comfort place
We were satisfied stay at artotel. Good food, nice and comfort place. Their staff are very friendly and helpfull. Recommended place to stay when you are at Surabaya.

8 Nicholas T.
05 aprile 2016
Clean, tastefully decorated and friendly staff
Room was a little small but perfect if alone or for a couple. Comfortable bed, clean and uniqely decorated. Work table is a little small if you plan on a business trip and there is no mini fridge. Location isn't bad, quite well located and easy to find. Staff are friendly. Breakfast variety is limited but otherwise delicious. Wonderful and pleasant stay all in all.

7,6 vic S.
04 aprile 2016
great location. great breakfast. great value
great location. great breakfast. great value

8 Prabha G.
New Zealand
24 marzo 2016
Impressive first stay
Very friendly and helpful staff. Clean rooms.

9,7 sri A.
25 marzo 2016
super bersih, ramah dan lezat makanannya
bersih.. pelayanan ramah dan lezat sarapannya
very comfortable.. however need consideration to put space for personal toilet stuff in toilet and power plug is very less, near toilet or wardrobe.. specialy for women need make up or hair do near mirror.

8,8 Ghina F.
21 marzo 2016
Great Staff
The staff are so helpful. Breakfast has decent selection of food and taste great too.

13 marzo 2016

8,8 Foo L.
11 marzo 2016
Try their Roca Burger .... Real Good. Tips - All Food on 50% disc (12am - 4am).

5,2 Dila P.
10 marzo 2016
Poor wifi
Poor wifi connection, poor room cleanliness

8,4 Ronald L.
10 marzo 2016
My second stay at this hotel and we were thoroughly impressed by the friendliness of the serving staff at the cafe. Not only do they have a smile on their face at all times, they offered help even when it was not asked for. I have not come across service staff like this. The room was small and the facilities basic but the lobby was well decorated, this time with super heroes art.