Recensioni dei clienti

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Ottimo



da 703 recensioni
  • Condizione della struttura/pulizia 6,8
  • Servizi e attrezzature 6,0
  • Posizione 8,7
  • Comfort della stanza 6,9
  • Qualità del servizio 6,9
  • Rapporto qualità/prezzo 6,6
  • Cibo/pasti 6,2
Ordina in base

Putu - Indonesia
In coppia
Superior Doppia
Soggiorno di 2 notti - marzo 2016
nice hotel
a very nice hotel and view for couple, near to tunjungan plaza by walk, and u can see all the city of surabaya from this hotel
Recensione del: 13 aprile 2016

Mohd - Singapore
In gruppo
Superior Doppia
Soggiorno di 2 notti - aprile 2016
Flow of tap water and shower is not good at all.
Need to improve. Staff was pleasant . Overall not really value for money.
Recensione del: 07 aprile 2016

Micko - Indonesia
Viaggiatore d'affari
Superior Doppia
Soggiorno di 1 notte - marzo 2016
No coment
No coment
Recensione del: 05 aprile 2016

David - Australia
In coppia
Soggiorno di 2 notti - marzo 2016
Lousy
1. On check in made to wait long time with no seating. staff sorry. 2. Male staff inside and outside continuously ogling my wife. 3. On getting to 8 floor then waking to room the room cards not working, on every time but the very last time?...staff sorry. 4. Staff making excessive noise at all hours. 5. Staff banging on door and trying to open from 8am to 10 am..staff sorry. 6. Shower and taps useless, water not working then makes big noise and shoots out. 7. Cannot turn lights out in room x 8. Whole control unit swopped out from next room next day, staff say not worked for ages. staff sorry. 8. Lifts and floors very hot, appears no air con. 9. When raining outside hotel floods and smells horrible. I would not recommend any western people to stay there, and no way take your wife. It was very overpriced and service lousy, staff have been trained to say sorry.. We then moved to the Fave Mex, 100 nmtrs away and not only cheaper but very clean and staff nice.
Recensione del: 29 marzo 2016

Zainoldin - Singapore
In coppia
Superior Matrimoniale o Doppia con Letti Separati
Soggiorno di 2 notti - marzo 2016
Tidyness
Location good but hotel cleanness quite bad,crack basi , chock toilet and smelly carpet and more..
Recensione del: 14 marzo 2016

Aszahari - Malesia
In coppia
Superior Doppia
Soggiorno di 2 notti - febbraio 2016
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Recensione del: 28 febbraio 2016

Felix - Indonesia
In coppia
Superior Doppia
Soggiorno di 1 notte - dicembre 2015
good stay
clean, comfort, nice service
Recensione del: 26 febbraio 2016

Abdul - Singapore
In coppia
Superior Doppia con Letti Separati
Soggiorno di 2 notti - febbraio 2016
Old rooms. The rest is ok
Good location, food is ok, staff are helpful and prompt but rooms are old. The bathroom facilities like shower taps and bathtubs need to be replaced
Recensione del: 22 febbraio 2016

Muhamad - Indonesia
In famiglia (con figli piccoli)
Junior Suite
Soggiorno di 2 notti - agosto 2015
Good price, location and room size
Good price, location and room size
Recensione del: 21 febbraio 2016

Hui - Singapore
In coppia
Superior Doppia
Soggiorno di 4 notti - febbraio 2016
bed sheet dirty, comforter smelly,breakfast bad
hotel near to shopping mall
unpleasant stay,book 4 nights but stay 3 nights. bed sheet was dirty comforter was smelly. breakfast was bad.
Recensione del: 13 febbraio 2016


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