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Eccellente 8,3
sulla base di 309 recensioni

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Eccellente



da 309 recensioni
  • Condizione dell'hotel/pulizia 8,5
  • Servizi 8,3
  • Posizione 8,2
  • Comfort della stanza 8,5
  • Qualità dello staff 8,4
  • Qualità-prezzo 7,8
  • Cibo/pasti 8,2

7,6 Jaime I.
Stati Uniti
05 febbraio 2016
Ho Ho Ho Holiday
Took my wife and young daughter for a Christmas holiday. Our stay was very relaxing. The extra portable bed was provided without cost which my daughter loved. The buffet was great. Service all around is terrific. Had a problem with the TV and a hotel technician was at our room within 15 minutes. Relaxing cabanas by the pool for daddy and a kiddy pool for daughter plus other activities for kids.

10 Nur A.
Singapore
08 gennaio 2016
Amazing stay yet again!
Friendly hotel staff, food variety at Jamoo & the ambiance
This is the second time we're staying at Shangri La Surabaya and we're as impressed by their service as the first time we came. We always look forward to an amazing stay with Shangri La Surabaya and they have not disappointed us at all. They deserve being a 5 star hotel definitely. Thank you Shangri La Surabaya. We'll definitely be back again.

10 Siim S.
Estonia
19 dicembre 2015
Great! A Shangri-La true to its name :)
Couples relaxing, sauna/spa, food

7 gisela F.
Indonesia
03 dicembre 2015
the toilet flush is jammed and the bathub as well
its clean, convinient
The toilet was jammed and the bathub as well for few days that I stay there, the food is okay,

9,7 FERNAND S.
Indonesia
18 ottobre 2015
Luxurious and Comfy
Food, Staff and ambience
Just a short, nice and comfy stay

8,7 Eristiana T.
Indonesia
16 ottobre 2015
kamarnya masih konvensional
good food, best pool, helpful staff
had a great restaurant, nice and helpful staff but the room still conventional. need upgrading in room decor so that customer feels worth staying here.

8,7 Joanna C.
Singapore
06 agosto 2015
Great stay for business trip
Location, Safety, Value
The stay was great. Ideal place for meetings. Clean room and comfortable bed

8,7 Karel K.
Indonesia
01 agosto 2015
NICE PLACE
Near shopping Center

5,7 Budi G.
Indonesia
26 giugno 2015
Hotel ok
Ok ok ok hotel

8 hakrok C.
Corea del Sud
24 giugno 2015
Little bit old but comfortable
Calm, clean, comfortable
Hotel is kinda old but can feel comfortable. Breakfast is not so good, during 4-stayed-mornings, everyday almost same.