2015
Ottimo 7,9
sulla base di 3296 recensioni

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Ottimo



da 3296 recensioni
  • Condizione della struttura/pulizia 7,7
  • Servizi e attrezzature 7,7
  • Posizione 8,8
  • Comfort della stanza 7,9
  • Qualità del servizio 7,8
  • Rapporto qualità/prezzo 7,5
  • Cibo/pasti 7,4
Ordina in base

Reed - Stati Uniti
In famiglia (con figli piccoli)
Superior
Soggiorno di 1 notte - settembre 2016
Fell short of the mark
Traveled over 30 hours total from US to Cebu. Had stayed here previously and it was quite nice. Picked this hotel specifically because of the location close to the airport and we knew we would be tired. Here are the reasons we will not stay in this hotel ever again. 1. We booked the hotel room four months in advance and paid in advance. Requested late check in. However when we reached the hotel, the room type we requested was not available. Instead of a double bed, we got two single beds. We had planned to sleep with our one-year-old between us, but could not. Harder to keep the child on the bed if we could not be on each side of her on a larger bed. 2. When we asked why the room was not available, they told us it was our fault because we arrived so late. Well, we requested late arrival, and paid four months in advance, you would think they could hold the room for us. Instead, they blamed us for our late arrival (the one we notified them about). 3. In the room, the sheets were damp. It appeared that the room had not been air conditioned for days, and the sheets had absorbed a lot of humidity. At 2 in the morning, with a one year old baby, the last thing you want to do is wake up the child and have the sheets and bedding changed. It was a very uncomfortable sleep in the damp sheets. 4. The staff is usually dressed very professionally. However, on this trip, one of the women behind the counter had the normal Waterfront shirt on (looks very professional) but was wearing blue jeans! ??? Huh ??? Well, you lost a repeat customer forever. Was planning to use the hotel on our trip back to the US next month, but there are so many offerings in the area, we will find one that really wants our business.
Recensione del: 28 settembre 2016

John - Filippine
In famiglia (con figli grandi)
Superior
Soggiorno di 1 notte - agosto 2016
waterfront is the best hotel
friendly staff, accesible
Recensione del: 27 settembre 2016

Francis - Stati Uniti
Viaggiatori singoli
Superior
Soggiorno di 2 notti - settembre 2016
Convenient
Staff very professional
Recensione del: 25 settembre 2016

christopher - Stati Uniti
Viaggiatori singoli
Superior
Soggiorno di 1 notte - maggio 2016
Great hotel and staff
Good value for money!
Recensione del: 25 settembre 2016

anthony - Regno Unito
Viaggiatori singoli
Superior
Soggiorno di 13 notti - settembre 2016
Stay here every time I come to Cebu.
Staff so friendly and polite alway there to help And make my stay pleasurable
Recensione del: 25 settembre 2016

Richmond - Filippine
In famiglia (con figli grandi)
Superior
Soggiorno di 1 notte - settembre 2016
Hotel lobby has certain smell
Hotel rooms lacks some stuff.. sofa chair does not have a foam, or either the foam is being repaired or misplace.. they should have just remove the chair..
Recensione del: 24 settembre 2016

Sungsik - Corea del Sud
Viaggiatori singoli
Superior
Soggiorno di 1 notte - giugno 2016
airport casino hotel
just front of mactan airport, when you arrive late at airport, good to stay one day and enjoy casino
Recensione del: 19 settembre 2016

joseph - Stati Uniti
In famiglia (con figli piccoli)
Suite Deluxe
Soggiorno di 1 notte - settembre 2016
nice hotel. good breakfast buffet. gaurds are friendlier than the staff
DO NOT leave a towel on the bathroom floor. They charge you for doing that. Only p23 but that's just stupid. With "rules" like that I wont be staying here again
Recensione del: 19 settembre 2016

Vivian - Filippine
In famiglia (con figli grandi)
Superior
Soggiorno di 1 notte - settembre 2016
Amazing Stay
Waterfront Mactan is truly fantastic! Location is very near at the airport. Its right across of the departure area. Staff are so friendly and helpful. The receptionist upgraded our room to executive suite when we have just booked the Superior room. Room is super clean and fabulous! We totally enjoyed our stay 😸 Will definitely go back and recommend this hotel to my friends👍
Recensione del: 17 settembre 2016

Christina - Cina
In coppia
Superior
Soggiorno di 1 notte - marzo 2016
Great!
Very near the airport. Hotel is great.
Recensione del: 16 settembre 2016


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