Ottimo 7,5
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Ottimo



da 2599 recensioni
  • Condizione della struttura/pulizia 7,7
  • Servizi e attrezzature 7,5
  • Posizione 6,8
  • Comfort della stanza 7,9
  • Qualità del servizio 7,9
  • Rapporto qualità/prezzo 7,6
  • Cibo/pasti 7,2
Ordina in base

CHARLENE - Singapore
In famiglia (con figli piccoli)
Deluxe
Soggiorno di 3 notti - settembre 2016
Lousy buggy system
Our stay of 4days3nights was dampen by rain for 3days. To make things worse, the buggy has fixed timing and does not pick up guest from hotel room but only designated buggy stops. Having 3 young kids and an elder, we had to walk to the restaurant for our breakfast everyday as the buggy are always full and cannot accomodate the 6 of us. Having to wait for buggy at fixed timing resulted in lots of time lost. Each room provided with 1 umbrella is insufficient since I have 2adults2child in my room and 4 person to squeeze into 1 umbrella is only getting us wet somehow. Bad experience with the room as it was very sandy. You can see and feel sand on your feet and bathroom. Kettle has sand too. The breakfast provided by the hotel was supposed to change everyday but we get the same food for 4days. Splash jungle is not very clean with some having algae on the floor bed of the pool. Noy very fantastic no. of activity for small children.
Recensione del: 10 settembre 2016

Nuttiya - Thailandia
In famiglia (con figli piccoli)
Suite Deluxe con 1 Camera
Soggiorno di 1 notte - agosto 2016
Good for our holiday, good service and nice location.
Good for our holiday, good service and nice location.
Recensione del: 02 settembre 2016

Man - Cina
In famiglia (con figli piccoli)
Villa Deluxe con Piscina e 3 Camere
Soggiorno di 3 notti - agosto 2016
Staff
Nice and helpful staff
Recensione del: 01 settembre 2016

Ong - Malesia
In famiglia (con figli grandi)
Villa Deluxe con Piscina e 3 Camere
Soggiorno di 2 notti - agosto 2016
Bad service
Near Airport
Recensione del: 31 agosto 2016

michael - Regno Unito
In famiglia (con figli piccoli)
Deluxe
Soggiorno di 1 notte - agosto 2016
Good water park,very clean resort,helpful staff,great breakfast with lots of choice.
Only stayed 1 night,seemed plenty to do on the resort but very little to do outside,especially if the weather is not good.couple of nice restaurants near complex.
Recensione del: 30 agosto 2016

Can - Vietnam
In famiglia (con figli piccoli)
Villa Deluxe con Piscina e 2 Camere
Soggiorno di 1 notte - luglio 2016
good hotel for childen
Tuan CV - Vietnam
Recensione del: 28 agosto 2016

Keith - Regno Unito
In famiglia (con figli piccoli)
Deluxe per Famiglie
Soggiorno di 2 notti - agosto 2016
Lovely Resort with a great water park for all the family
Great water park, and good sized rooms.
Recensione del: 27 agosto 2016

Deborah - Emirati Arabi Uniti
In famiglia (con figli piccoli)
Villa Luxury con Piscina e con 2 Camere
Soggiorno di 6 notti - agosto 2016
Amazing holiday we loved our luxury 2 bed over looking the beach with private pool. Very clean, sta
Amazing stay
Recensione del: 22 agosto 2016

Yang - Cina
In famiglia (con figli grandi)
Suite Deluxe con 1 Camera
Soggiorno di 1 notte - agosto 2016
not bad
not bad
Recensione del: 21 agosto 2016

Yiu - Hong Kong
In famiglia (con figli piccoli)
Suite in Attico con 4 Camere e Piscina
Soggiorno di 4 notti - agosto 2016
A lot of room for improvement
The design of the room is very nice! However, there was too many deface. Such as the room door can not be closed properly, the hot water supply is not stable, the wooden floor found broken, etc... Moreover, the cleanliness was unacceptable. The room was full of dust, bed linen was dirty... And as I inderstand for environmental friendly, if we put the card on the pillow and the housekeeper will not change the bed linen. But I even put that card inside the drawer and housekeeping never change the bed sheet. Amenities in room is not enough, we even call for toothbrush to deliver to room but we need to call twice and Waugh for over 40 minutes. We came to the Thai restaurant 2 time and we were asked if we may change our dinning venue to the Sunset Cafe and never feel welcome from the restaurant. May be we came too late about 8-9 pm and we have about 9 persons and they worry about we will make them off duty late. One more stupid thing is they have a transportation desk at the lobby but we found there was another taxi counter at their back entrance. We used hotel transportation service on the first day and we took the car arranged by that taxi counter on the next day which is about 20% cheaper and the stupid point was we have the same driver on both two days and the car is much new and better condition on the second day. By the way, the service of the Club is wonderful especially the team who was servicing breakfast. They make us always feel welcome.
Recensione del: 20 agosto 2016


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