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Eccellente
8,3
da 3938 recensioni
Condizione dell'hotel/pulizia
8,5
Servizi
7,9
Posizione
8,3
Comfort della stanza
8,3
Qualità dello staff
8,4
Qualità-prezzo
8,6
Cibo/pasti
7,4

7,7 Stephanie F.
Hong Kong
24 aprile 2013
Great pools, mediocre service
Pool Pool Pool
Initial checkin was smooth at first. I was taken to a room on the first level, but the card reader that's supposed to activate the power was malfunctioning so there was no electricity. Maintenance looked into it but couldn't seem to get the power to stay on after 20 minutes. I went to lobby and asked if I could be given another room since I had a 5:30am tour pickup the next morning and I just wanted to settled in and rest. Front desk was reluctant and asked if I could wait. 10 minutes later I was told that the problem was fixed, only to find out that it wasn't when I walked back into the room. I had to make my way back to the lobby again to demand a room change. I was then taken all the way up to "Level 9" in a golf cart to another room. I later I realized that maybe I would've been better off waiting it out and staying on the first floor because the walk from the ground to this level was pretty gnarly. It's a good 10 minutes of confusing turns with 2 different elevators and then an uphill climb, and I wasn't even at the top level. Some of the staff at the front desk didn't speak English at all, which I found odd. The staff at the restaurant wasn't particularly friendly either. My room included breakfast and I was given a coupon for each day. I forgot to bring it with me one morning, and I was not going to walk my way back uphill just to get a piece of paper when they could easily check my room number to see that I had free breakfast. The hostess at the restaurant actually wanted me to go get my coupon. When I refused and told her to check my room number, she gave me a really nasty look. She didn't really speak English either so the communication regarding this snafu was difficult. Overall, I think the service at this hotel was mediocre. The only saving grace would be its central location and the many pools.

6,7 Simon W.
United Kingdom
25 aprile 2013
Still good but fading faxt
Design, multiple pools, hillside location
We visited this hotel when it first opened and it was great, it's now starting to fade a little. Staff service was very poor at breakfast, more interested in their smart phones than serving.

9 Soeren L.
Denmark
11 aprile 2013
fantastic stay, great room w/ own pool, friendly s
the rooms, the pool, quit location
so relaxing after a long trip at sea.. I can only recommend this hotel

9,3 Hang C.
Singapore
10 aprile 2013
Value for $$ hotel
Spacious, access to swimming pool, nice breakfast

7,7 Michael S.
Singapore
11 aprile 2013
Nice hotel located at hill top
Nice pool, good views, pleasant surroundings

8 Bo S.
Denmark
13 aprile 2013
Pleasant and very nice
Nice big rooms, nice staff and good restaurant
We stayed for three days and enjoyed every moment. One thing to have in mind when choosing this hotel is that is located on a hill side meaning that it can be a challenge for disabled people to get to some floors. But there are elevators and ramps, so the hotel has thought of this.

9,3 Hang C.
Singapore
10 aprile 2013
Value for $$ hotel
Spacious, access to swimming pool, nice breakfast

9,3 Hang C.
Singapore
10 aprile 2013
Value for $$ hotel
Spacious, access to swimming pool, nice breakfast

9,3 Hang C.
Singapore
10 aprile 2013
Value for $$ hotel
Spacious, access to swimming pool, nice breakfast

8,7 Hang C.
Singapore
10 aprile 2013
Value for $$ hotel
Spacious, access to swimming pool, nice breakfast