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Eccellente 8,1
sulla base di 415 recensioni

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Eccellente



da 415 recensioni
  • Condizione dell'hotel/pulizia 8,4
  • Servizi 8,5
  • Posizione 7,1
  • Comfort della stanza 8,5
  • Qualità dello staff 8,4
  • Qualità-prezzo 8,2
  • Cibo/pasti 7,7

9,6 David S.
Thailandia
16 maggio 2016
Excellent
Excellent Pool and Slide for the Kids . Great fun

8,8 Jan G.
Svezia
13 maggio 2016
X
X

5,6 Dhanasekar R.
India
11 maggio 2016
Average
Resort is pretty old. Food is very normal. Bit far from Potang beach. Quite expensive. Not value for money.

8 Atchara S.
Thailandia
10 maggio 2016
Good
Good kids club and swimming pool

9,6 Patryk F.
Polonia
10 maggio 2016
great stay
very relaxing

8,4 Anida S.
Stati Uniti
23 aprile 2016
Good stay
Over all good place to stay. Everything was great our two bedroom suite was nice. Only downside was it was costly to go into the central area of patong. Further away from the city areas like markets and food but if you want that then this will be good

8,4 Larisa S.
Australia
21 aprile 2016
Great hotel
Hotel is lovely. Especially for families. Pool is well equipped for children all ages, from shallow water pool, to water slide, to kids activities by the pool. Beach is close by. Not sure about Kamala itself. Would probably rather stay at Karon or Patong. But that's nothing to do with the hotel itself

8,4 Gertjan L.
Paesi Bassi
08 aprile 2016
Hi
No further comments

6 Roger H.
Svizzera
07 aprile 2016
Holiday in Phuket
Compared with our stay in Swissotel Resort Phuket, especially the service quality dropped dramaticly. Especially the attitude of the staff, especially front desk, Restaurant and pool bar. The room was not ready upon arrival and the front desk ask us to wait close to 4PM. There was not even an appology. We have been told that we receive a fruit basket the other day due this issue. But it never appeared. Almost every day in the early afternoon there were no more towels available at the pool. According their staff the hotel runned out of towels, how can this happen in a resort? The service during breakfast was regularly very poor. It was clearly visable that there where not enough staff and the one worked, were not really motivated and not attentive. The room was nice, the cleanness was ok, but was quite bad were was the very noisy air condition. The food quality was good, nothing to complain. As a conclusion, I would choose Swissotel Phuket again, for a holiday with this service quality I am not prepared to pay the price asked for

9,2 Dalia B.
Stati Uniti
06 aprile 2016
Great stay
We truly enjoy our stay at the Swissotel Kamala beach resort. My six year old loved the pool and we found the staff to be very friendly and helpful.