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Fantastico 9,2
sulla base di 534 recensioni

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Fantastico



da 534 recensioni
  • Condizione dell'hotel/pulizia 9,4
  • Servizi e attrezzature 8,7
  • Posizione 9,5
  • Comfort della stanza 9,2
  • Qualità dello staff 9,4
  • Qualità-prezzo 9,2
  • Cibo/pasti 8,8

sureka Y.
Singapore
09 luglio 2015
Lovely hotel
Rooms were comfortable and quiet. Location was ideal. Staff were very helpful and friendly.
Room was really relaxing and quiet. Location was perfect. Staff were very helpful and friendly.They help us get tickets for the water puppet show.Everything was walking distance. I liked that they had a laptop in the room for us to use.

Audrey H.
Stati Uniti
08 luglio 2015
Great Location! Great Service!
Location, friendly staff, comfort
We loved the Essence Hotel. It was clean and friendly and we were treated very well when we arrived and the entire time we were there. Really amazing service. Food was nice although we only had the breakfast there.

Sarah J.
Regno Unito
02 luglio 2015
Amazing friendly staff would couldn't do enough :)
Staff, comfort, price

Molly S.
Stati Uniti
01 luglio 2015
Clean, upscale hotel in the old quarter.
Location, comfort, cleanliness
Great time in Hanoi just steps away from all the action

Yalun W.
Taiwan
27 giugno 2015
Okay but not all it is hyped up to be
Best three things were the location, staff and friendliness
I really liked the staff and location, but the rooms were a disappointment, especially the junior suite,which was only marginally, if at all, better than the other rooms. The food was good western 'vietnamese' food, not authentic though

Yuliani D.
Indonesia
20 giugno 2015
Great stay, helpful staff
The service, the staff, the rate
We had a great stay in essence. The staff is very helpful and profesional. The rate is worth for the facility. We feel like home. 2 thumbs up!

Laura W.
Regno Unito
18 giugno 2015
Staff couldn't have been more helpful
Customer Service, location and Suzie!
small but surprisingly good hotel in the heart of Hanoi. The staff were super friendly and helpful. Suzie was particularly friendly, nothing like a good smile! Restaurant good, maybe over serviced a little. This is not a fault of theirs but probably training provided. Guests need time to eat without interruption.

Maddison H.
Nuova Zelanda
06 giugno 2015
Good!
Location, air conditioning, super clean

Gerald W.
Stati Uniti
26 maggio 2015
Hanoi
location, staff, decent rooms
very modest little hotel in a decent location

The-Hung B.
Francia
25 maggio 2015
Good value for the money
Comfortable rooms for the price, good location in Hanoi old district, air condition working well and friendly personel.