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Fantastico 9,2
sulla base di 543 recensioni

Recensioni dei clienti

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da 543 recensioni
  • Condizione dell'hotel/pulizia 9,4
  • Servizi e attrezzature 9,1
  • Posizione 9,5
  • Comfort della stanza 9,2
  • Qualità dello staff 9,4
  • Qualità-prezzo 9,2
  • Cibo/pasti 8,8
Ordina in base

Yalun W. - Taiwan
Viaggiatori singoli
Soggiorno di 3 notti - giugno 2015
Okay but not all it is hyped up to be
Best three things were the location, staff and friendliness
I really liked the staff and location, but the rooms were a disappointment, especially the junior suite,which was only marginally, if at all, better than the other rooms. The food was good western 'vietnamese' food, not authentic though
Recensione del: 27 giugno 2015

Yuliani D. - Indonesia
In famiglia (con figli piccoli)
Soggiorno di 2 notti - giugno 2015
Great stay, helpful staff
The service, the staff, the rate
We had a great stay in essence. The staff is very helpful and profesional. The rate is worth for the facility. We feel like home. 2 thumbs up!
Recensione del: 20 giugno 2015

Laura W. - Regno Unito
In coppia
Soggiorno di 3 notti - giugno 2015
Staff couldn't have been more helpful
Customer Service, location and Suzie!
small but surprisingly good hotel in the heart of Hanoi. The staff were super friendly and helpful. Suzie was particularly friendly, nothing like a good smile! Restaurant good, maybe over serviced a little. This is not a fault of theirs but probably training provided. Guests need time to eat without interruption.
Recensione del: 18 giugno 2015

Maddison H. - Nuova Zelanda
Viaggiatori singoli
Soggiorno di 2 notti - maggio 2015
Location, air conditioning, super clean
Recensione del: 06 giugno 2015

Gerald W. - Stati Uniti
In coppia
Soggiorno di 2 notti - settembre 2014
location, staff, decent rooms
very modest little hotel in a decent location
Recensione del: 26 maggio 2015

The-Hung B. - Francia
In gruppo
Soggiorno di 6 notti - maggio 2015
Good value for the money
Comfortable rooms for the price, good location in Hanoi old district, air condition working well and friendly personel.
Recensione del: 25 maggio 2015

Tor S. - Sudafrica
In coppia
Soggiorno di 1 notte - maggio 2015
Peace and quite in an energetic suburb
Location, cleanliness, staff
Recensione del: 17 maggio 2015

Sandi M. - Canada
Viaggiatori singoli
Soggiorno di 2 notti - maggio 2015
Super locale, amazing service, lovely rooms
Attentive staff, lovely rooms, good food
Super locale. Right in the heart of happening things and places in the old quarter. The staff were nothing short of superb and helpful! Good is good though it's not street good and you have no view. I would suggest dining inside only of you have to because o would prefer being in the crowds. But the food is really good! I would definitely stay here again-for $20usd more than another hotel I stayed in, it seemed Essence was triple the quality!
Recensione del: 06 maggio 2015

Hj A. - Brunei
Viaggiatori singoli
Soggiorno di 2 notti - aprile 2015
location location location
Recensione del: 02 maggio 2015

Samarth S. - Thailandia
Viaggiatori d'affari
Soggiorno di 1 notte - aprile 2015
Worth for the money
Location is great. Staff are professional, can help us many things.
Definitely recommend for whom looking for the nice hotel and want to walking around the city, drink and see what's going on.
Recensione del: 21 aprile 2015