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Recensioni recenti dei clienti (726)

Viaggiatori d'affari (73)

Coppie (320)

Viaggiatori singoli (208)

Famiglie con figli piccoli (19)

Famiglie con figli grandi (22)

Gruppi (84)

Eccellente
8,1
da 726 recensioni
Condizione dell'hotel/pulizia
8,2
Servizi
7,4
Posizione
8,0
Comfort della stanza
8,2
Qualità dello staff
8,4
Qualità-prezzo
8,5
Cibo/pasti
7,2

8,7 Robin Y.
Malaysia
02 ottobre 2015
Commendable staffs!
Staff, location, value
I would like to commend the staffs! They were attentive and had all my transfers (to and fro the airport and sapa) kindly arranged accordingly. Upon my arrival at the hotel, I was warmly welcomed, served with drinks while being briefed on the recommended places of interest with a map. Thereafter, they were kind enough to grant me an early check in upon room availability. On my day back from Sapa which was very early in the morning by train, I returned to the same hotel and glad I did so! I was there at around 7AM and they were exceptionally kind enough offer me an early check in upon room availability at their sister hotel - Serenity Villa! Imagining reaching this early feeling weary, an early check in with a good shower and a good rest certainly made the rest of my day! Location wise, it's tucked in a quiet alley which is to my preference. That said, it is still in close proximity to the sights and central area - Hoan Kiem lake. Room was spacious, clean and comfortable. All in all, i had a wonderful stay with them, being touched by their kindness.

5,7 Siew A.
Malaysia
21 settembre 2015
Helpful & Friendly Staff, Hotel a bit old
Helpful & Friendly Staff, Comfort Room, Value for Money

9,7 Yair S.
United States of America
17 settembre 2015
Great value for money, superb service
Cleanliness, staff attitude and servic was great.

8 Maoz Y.
Israel
18 settembre 2015
Good value for money
The staff were very helpful
The hotel is nice for the price you pay.. But I won't say it's a 3 star hotel. Location is good, few minutes walk from the lake and old quarter. The staff were amazing and very helpful. The room was quite small.. All in all we had nice time.

10 Ondrej M.
Czech Republic
14 settembre 2015
Everithing perfect. Nice people
Bed. Food. People

5,7 SUTTIRUK K.
Thailand
15 settembre 2015
Annoying receptionist
Normal room,

4,7 yong Y.
Malaysia
06 settembre 2015
Taxi don't even want to get into this hotel
Simple room
Not convenience for someone with big luggage

8 Hiep D.
Vietnam
09 settembre 2015
Great stay!
friendly staff, location, comfortable
I had a great time. Room was nice, staff was friendly.

5 Quy N.
Vietnam
02 settembre 2015
Simple hotel
easy to rent motocyle
Poor service from staff,not good rest room and no soup,water is not good and the location is quite far from the center

8,7 younoh C.
South Korea
31 agosto 2015
kind staff
kind staff, cleen room, breakfast
i stayed in Hanoi for 10days. And I stayed in this hotel for 5days. Kind staff who can speak english well and nice breakfast which was quite impressive. I recommend you to eat hot pot on the street near this hotel.