arrow-up-icon
Indietro a Info sull'Hotel

Commenti recenti dei clienti

Seleziona il Tipo di Viaggiatore
Eccellente



da 2581 recensioni
  • Condizione dell'hotel/pulizia 8,7
  • Posizione 8,2
  • Comfort della stanza 8,7
  • Qualità dello staff 8,7
  • Qualità-prezzo 8,7
  • Cibo/pasti 7,8

9,3 Parul J.
India
20 marzo 2013
Excellent stay
Good food, comfortable room, great location

6,3 Abdulmalik B.
Saudi Arabia
21 marzo 2013
It was nice & comfortable to stay in this hotel.
clean, friendly staff & quite.

7,7 elisabeth H.
United States of America
14 marzo 2013
5 star service in a well-located great value hotel
the staff and service are unparalleled in "going above and beyond" to make your trip the best, great location, excellent value
i arrived at the rising dragon palace hotel late at night, and exhausted from my international flight. Agoda had fully overbooked the hotel but the staff worked with me to ensure i received a room, and help me arrange (very last minute!) excellent travel plans and tours to Sapa, Hoa Lu/ Tam Hoc and the Hanoi opera. Everyone there goes is extremely friendly, helpful, and knowledgeable. The staff consistently strive to perform at a 5 star service level. In particular, Giang, Bui and Anne single-handedly turned my stay (as a solo woman traveler) from disastrous to amazing with their caring dedication, knowledge and "can do" attitude. You simply cannot find better service anywhere else, and the value is unbeatable -- and they make you feel like family. Overall, a superb place to stay. I'm also hesitant to recommend it, they are so great!

8,3 KAREN B.
United Kingdom
13 marzo 2013
Lovely hotel in a great location
Staff, location, value for money

9,3 William B.
Canada
13 marzo 2013
Excellent staff
Excellent staff, good location, quiet rooms
Excellent staff attentive to every detail make this a great place to stay in the old quarter of Hanoi.

9 Alanna H.
United Kingdom
12 marzo 2013
Great staff, good location, lovely hotel
Staff, location

5,7 Lydia P.
United Kingdom
02 aprile 2013
Nice Hotel
Location, staff, and cleanliness

9,3 William B.
Canada
12 marzo 2013
Very friendly, attentive staff
Fantastic service, great location, good breakfast
We would definitely stay at this hotel again. We have been traveling for 2 1/2 months and have had great service throughout southeast Asia but this hotel has exceptional staff. They are all young and very eager to make your stay as good as they possibly can. The hotel itself is very good and well located in the old quarter but the hotel staff really make this hotel exceptional. Stay here for tourist activities in the old quarter. You will be treated very well.

9,7 GAETANO F.
Italy
11 marzo 2013
Lovely hotel & service with smile & great location
room confort
lovely hotel great food and staff very friendly managment very good and realy take care of they guest e.g i have an issue with my arrival and when spoke with the manager he immidiately resolve my issue

9,3 Virginia G.
Philippines
11 marzo 2013
."Lovely hotel and service with a smile"
Its restaurant at the top floor
We booked for a de luxe room but was upgraded to a room with terrace. The room was very clean and spacious. The staff were extra nice and offered to arrange our trip to Ha Long Bay the next day. The restaurant at the top floor offered excellent food. We enjoyed our stay and would highly recommend this hotel to friends.