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da 1686 recensioni
  • Condizione dell'hotel/pulizia 8,2
  • Servizi 7,7
  • Posizione 8,7
  • Comfort della stanza 8,3
  • Qualità dello staff 8,6
  • Qualità-prezzo 8,5
  • Cibo/pasti 7,6

9 Jenny K.
Malaysia
15 maggio 2014
Warm and Comfortable
Clean, Spacious and money value
The Family Deluxe room is spacious. There also desktop in the room if you wish to surf the internet. The breakfast is very simple. With the money you pay, you got a 4 star hotel. The staff speak well English and always attentive to our needs.

8,7 Jenny K.
Malaysia
12 maggio 2014
Great and Comfortable
Clean, near to shopping area, attentive staff
We were warmly welcome to this hotel. Fast check in and the staff attend to our needs very quickly. The room is clean and our room was upgraded on the last day of our stay. The breakfast is simple but nice. The staff is very friendly and speaks English very well.

7,3 Mukunnan G.
Singapore
13 maggio 2014
Quiet, safe and comfortable stay
Location is good, away from the madding crowd but close enough to walk to most shopping areas and places of interests. Safe location. Quiet surroundings
Our stay at this hotel was fairly good. It's a small and budget establishment. Staff were attentive and courteous which was a plus. Good English skills. Small bathing space. So those who are bigger would have a problem. Cramped dining area - a deluxe room was converted to dining room. Not more than 2 families can dine in comfort. Simple breakfast fare , however delicious. Prices of travel from the hotel side was cheaper and value for money compared to the ones outside the hotel. They arranged in such a way that all costs, including the tips were taken care of. WIFI signals were ok. They had a desktop / laptop in the rooms. Airport shuttle were arranged by the hotel but chargeable to guest.

10 lisa M.
United States of America
19 maggio 2014
Value and truly quality
Room, staff, location and breakfast
Super clean and nicely decorated hotel. Food delivery + wifi + hot showers etc .... Great service and can organize any tours there, even outside of Vietnam. Very helpful staff. Great value for money. The only negative : not many nightclubs around the hotel, need around 5-10m of walking to these nightclubs. TIP: Highly recommend to book Halong Bay and Sapa Tour via this hotel because they are a part of a travel company in Vietnam so you can get better price and much more better for quality.

8,3 Jenny K.
Malaysia
14 maggio 2014
Comfortable
Clean and close to major attraction
The staff are very friendly and warmly welcome when we arrive. The breakfast is very simple. The staff do speak English and attend to our needs.

8,7 Jenny K.
Malaysia
15 maggio 2014
Comfortable
Clean, spacious and value for money
The Family Deluxe room is spacious. There also desktop in the room if you wish to surf the internet. The breakfast is very simple. With the money you pay, you got a 4 star hotel. The staff speak well English and always attentive to our needs.

8,3 SIOU C.
Malaysia
06 maggio 2014
Friendly staffs, fast room service
friendly staffs, fast room service, good cleanliness
Once we reached the hotel, hotel staff suggested us tour packages with a better itinerary than i planned prior to the trip. However, he quoted us USD 560 initially which is very expensive and i managed to negotiate to USD450.He upgraded us to family deluxe room. One thing that disappointed me was they did not save me a room after my 2D1N trip to Mai Chau. They refered me to the branch, Grand Thaison hotel. The room that we stayed in was disappointing. The phone and air conditioner were not in good condition. I asked the hotel staff to check and he managed to fix only the air conditioner for me. Overall is good.

5,3 SIAU Y.
Malaysia
23 maggio 2014
dirtiest toilet in the hotel i hv stayed
nothing

10 lisa M.
United States of America
19 maggio 2014
Paradise place to stay in Hanoi
room, staff and location
Really, the service is so great at Thaison Palace Hotel! All staffs are caring, generous, passionate, smiling. This hotel has really become our home, our Vietnamese family. They helped us plan our trip, gave us advice so we experienced the trip of our dreams. You can totally trust their travel agency. The hotel is very well located; the breakfasts are tasty and included in room price. Excellent quality / price ratio. If you plan to visit Hanoi, do not miss your chance to stay at this hotel.

8,3 Khamsone S.
Laos
11 maggio 2014
Good location and value for money
Location and staff performance