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Eccellente 8,3
sulla base di 1709 recensioni

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Eccellente



da 1709 recensioni
  • Condizione dell'hotel/pulizia 8,2
  • Servizi e attrezzature 7,9
  • Posizione 8,7
  • Comfort della stanza 8,3
  • Qualità dello staff 8,6
  • Qualità-prezzo 8,5
  • Cibo/pasti 7,6

Miki H.
Giappone
18 gennaio 2016
Stay here for your visit to Hanoi
Recommend hotel rooms, staff and location
Stayed here for just 1 night and we found their service wonderful and well cared/ friendliest staff. Our room was clean, airy and clean. The location perfect, just 2 blocks to Hoan Kiem lake, water puppet theater and night market. We booked the Halong Bay via Hien who manage the night shift and his offer on Glory Legend Cruise was excellent too.

Chelsia Y.
Malesia
17 gennaio 2016
Cozy Hotel with good location and friendly staffs.
The 3 best things about this hotel were: good location, friendly staffs and helpful staffs.
We had a pleasant stay in this cozy hotel with 3 helpful staffs: Christine, Paige & Peter. It's located in the old quarter area, just a 10-15 minutes walk to the Hoan Kim Lake, Opera House, Night Markets, St Joseph Cathedral etc.

THanh T.
Vietnam
14 gennaio 2016
Nice staff
Nice staff and location
Nice staff. I stayed here 2 time but the first day couldn stay at the same hotel .

Dorota L.
Svezia
14 gennaio 2016
More than expecting from a 3 star hotel
Very good room, clean, nice staff, good location and delicious breakfast cost 3 dollars
We stayed at this hotel for 3 days and their staff made us at home feeling. Very good staff, so friendly and caring. Our room is nice decorated, large and extremely clean with new towers, slippers and full facilities. Wifi strong and fast lift. We used their travel desk at lobby for our Halong Bay tour on Trang An Bai Dinh full day trip and Hanoi City tour. The trips were very good and also good at price. We will recommend this hotel for our friends.

Chloe L.
Stati Uniti
12 gennaio 2016
Decent Spot in the Old Quarter
Great location, helpful staff, wifi
Overall great stay. They moved us to their other hotel, Parkson, because Thaison was full. That was not an issue. We did book a Galaxy Halong Bay Cruise with them, and I was disappointed in the cruise and felt we overpaid.

Sascha H.
Georgia
11 gennaio 2016
Very friendly stuff - good organisation of trips
location is nearby city center. the staff is very helpful and friendly. could even have free breakfast and shower after coming back from Sa Pa early on the morning.
We liked it and especially Hien was always friendly and did everything to have a nice stay. We would totallz recommend this hotel!

LIM H.
Corea del Sud
10 gennaio 2016
very good hotel!!
frrendly staff.clean.good location
I really enjoyed my stay here as the hotel have a very good location, easy to go everywhere. Breakfast is nice, room is clean, kitchen staffs and front desk are friendly and helpful. Was feeling like being at home.

Jacob D.
Stati Uniti
09 gennaio 2016
Clean but lacking.
Comfy pillows, bed, and clean.
I'm still not sure what the deal was when they asked us to forward them our Agoda confirmation email before checkin. They said it was due to Agoda's slow payment to them, but it seemed like there was more to it than that... Check your details when booking. Apparently, I booked a large room with a large bed but with only single occupancy. My wife cost an extra $10 per night to stay with me. The service was not terrible, but definitely lacking compared to the standards set at other 3 star hotels.

Hien T.
Vietnam
07 gennaio 2016
THai Son Palace
Clean Hospitality
Good

Yoke F.
Vietnam
07 gennaio 2016
Staff are friendly and helpfull. Location good.
Location good. Excellent customer service.Expecially Christine. She also arranged a Ha Long Bay trip for us.We really enjoyed the trip.
Good.