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Guam Reef & Olive Spa Resort

1317 Pale San Vitores Road, Tumon Bay, Guam 96913 (Visualizza mappa)

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Posizione dell'Hotel: Tumon Bay

Numero di camere: 422

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Tutte le recensioni (27)

Viaggiatori singoli (6)

Coppie (11)

Viaggiatori d'affari (1)

Famiglie con figli piccoli (2)

Famiglie con figli grandi (4)

Gruppi (3)

7,5

da 27 recensioni


Qualità-prezzo		7,3
Localizzazione		9,4
Qualità dello staff		7,0
Condizione dell'hotel/pulizia		7,3
Comfort della stanza		7,4
Cibo/pasti		6,6

Tutte le recensioni (27)

Sangsoo O. Famiglie con figli grandi South Korea, 7 maggio 2013	best location best location 7,3
Hyuk W. Coppie South Korea, 4 maggio 2013	Good connection for beach Good condition of guest room, reasonable price, good conection for sandy beach. 8,7
Krick L. Viaggiatori d'affari Australia, 13 aprile 2013	Recommend, recommend, recommend... Location, view and cleaniness 7 The hotel is well located and got a good swimming pool and sea view. The price is okay but if it can be lower a bit will be excellent. The hotel just got a new owner and hope they will bring more positive enhancement to the hotel
Melinda G. Famiglie con figli grandi Philippines, 1 aprile 2013	Our stay is just fine. Free hot and cold drinking water dispenser inside the hotel, free soft drinks inside the refrigerator 6,3 Our stay is just fine. We felt inconvenience with the elevator service since only two elevators are working. They do not have free or paying Wi Fi access inside the rooms, guests need to stay at the lobby to check mails or other Internet services
Oscar M. Viaggiatori singoli United States of America, 18 dicembre 2012	Looks good on the outside but the inside is not On the beach front and close to many amenities 5 Front desk had no sense of urgency in checking me in to my room. I arrived late at night and had booked my reservation through Agoda the morning I arrived. Front desk staff told me that my reservation was not received because their reservation staff was off that day. Staff told me to have a seat and they would see what they could do. I waited for about 15 min and when I went back up to the front desk they weren't even working on looking for a room for me. I had to express to them my desire to check in be side it was late and I was tired. I showed them my print out from Agoda and my confirmation email and they finally got me a room. The room looks ok when you walk in but then you realize you have a 13 inch flat screen TV, sub standard A/C and a bed as hard as a rock. Additionally my shower head holder was broken and I had to shower holding the shower head. Luckily I only stayed there 2 nights. Definitely not worth the money or time. Rooms are old and staff has no sense of customer service.
Michael J. Coppie Philippines, 1 ottobre 2012	Great Location but outdated location, infinity pool 6,7 The hotel rooms are old and need renovation. the carpet looks dirty. the staff are friendly but are not flexible. as an agoda customer, they only give you the room reserved for Agoda and cannot be flexible even if there are available rooms of the same kind. Sugg. sullo shopping: sales tax is free, you can shop at GPO, Ross, K-Mart and Micronesia mall
Craig D. Viaggiatori singoli Australia, 17 giugno 2012	Great location and fantastic views Facilities 7,7 I stayed here with a group of friends and the hotel staff provided excellent service and the rooms were clean and of a good size. Restaurants and night life are all woalking distance which was great news for our group.
Nikolai P. Coppie Russia, 16 marzo 2013	очень хорошее впечатление, замечательный отель море, еда, вид, расположение 9,3 очень хорошо, только WI-FI работал на лобби, в комнатах его не было
Suet Y. Viaggiatori singoli Hong Kong, 17 febbraio 2013	位置優越但 Free WiFi 太差位置優越 6,3 設備: free wifi 供應不足,往往要連線很久才能有ip 飲食: 選擇種類少,但味道ok 環境: 隔音不足房間: 尚算乾淨
Yongqing Y. Famiglie con figli grandi China, 19 febbraio 2013	服务，条件挺好的酒店泳池不错，位置挺好 9,7 连住5天，接送，入住等服务挺好，餐也很好，价格也挺优惠，朋友帮预定的，听说预订时邮件回复比较慢些，可能是习惯问题，有些只能到店后才知道能不能解决，所以去时有些不踏实，还好要求都满足了