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Al Massa Hotel
Classic King Room, Al Massa Hotel in Al Ain
Al Massa Hotel
Al Massa Hotel
Al Massa Hotel
Al Massa Hotel
Al Massa Hotel

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5.5

Review score

1,387 reviews

1,387 reviews

See map
See map

6.2

Good

Location rating score

Parking
FREE
Closest landmarks
Al Ain University of Science and Technology
220 m
Hameed Pharmacy
580 m
Safeer Supermarket
660 m
Safe Hands Group
910 m
Police clinic
1.1 km

Al Massa Hotel

Hamdan Bin Mohamed St., corner Baladiya St., near Al Ain Municipality Roundabout, Al Ain, Al Ain, United Arab Emirates, 19483 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Al Ain part of Al Ain, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Al Ain International Airport.

Highlights

Front desk [24-hour]

Air conditioning

Daily housekeeping

Blackout curtains

Room service [24-hour]

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Contactless check-in/out

Room service [24-hour]

Shops

Laundry service

This property is in high demand!

3 travelers have booked today.

Value for money5.0
Location rating6.2
Nearest airportAl Ain International Airport (AAN)
Distance to airport12.8 km

Rooms available at Al Massa Hotel

Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Classic King Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Classic Twin Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Classic Room
...
    Enter dates to see prices
    SEPARATE ROOMS
    ...
      Enter dates to see prices

      Frequently asked questions

      Does Al Massa Hotel offer laundry services?

      Yes! Al Massa Hotel offers laundry service at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.

      Does Al Massa Hotel offer dry cleaning services?

      Yes! Al Massa Hotel offers dry cleaning service that is accessible all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.

      Is car parking available at Al Massa Hotel?

      Al Massa Hotel has car park onsite free of charge for guest visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

      How many rooms does Al Massa Hotel have?

      Al Massa Hotel has a total of 62 rooms.

      How long do visitors normally stay at Al Massa Hotel?

      Verified past guests that have stayed at Al Massa Hotel had an average nightly stay of 1 night at this property.

      What was the average room rate for Al Massa Hotel been in the past month?

      The typical room rate for Al Massa Hotel in the past month is 218.87 AED, compared to city's average of 341.25 AED.

      What is the verified guest review consensus about Al Massa Hotel's view?

      60.0% of our past guest ratings have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Al Massa Hotel down in the review section.

      What is the verified guest review consensus about Al Massa Hotel's pet services?

      67.0% of our past visitor evaluations have given a positive appraisal and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Al Massa Hotel down in the review section.

      What time is check-in and check-out at Al Massa Hotel?

      Check-in is from 01:00 PM, and check-out is until 01:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated periods may be charged an additional fee.

      What is the closest airport to Al Massa Hotel?

      The closest airport to Al Massa Hotel is Abu Dhabi International Airport, 113.0 km away.

      What people love about Al Massa Hotel

      • 8

        Very good
        Staff 

        "Staff were nice and the room is clean and neat."

        Chris

        |

        March 21, 2023

      • 10

        Exceptional
        Cleanliness

        "Economical and clean"

        Jovanni

        |

        November 26, 2021

      • 9.2

        Exceptional
        Location

        "Located in the heart of Alain city, beautiful scenery of green, lovely environment."

        Fred

        |

        December 22, 2021

      Overall rating:

      5.5

      Review score
      1,387 reviews
      Cleanliness
      4.9
      Facilities
      4.5
      Location
      6.2
      Read all reviews >
      More about Al Massa Hotel

      More about Al Massa Hotel

      Experience Comfort and Convenience at Al Massa Hotel in Al Ain

      Al Massa Hotel in Al Ain, United Arab Emirates offers guests a comfortable and convenient stay with its 24-hour room service, laundry service, safety deposit boxes, concierge, air conditioning, mini bar, satellite/cable TV, Wi-Fi in public areas, car park, designated smoking area, dry cleaning, luggage storage, daily housekeeping, continental breakfast, and free onsite parking. The hotel also features shops where guests can purchase souvenirs and other items. With its excellent facilities and prime location, Al Massa Hotel is the perfect choice for both business and leisure travelers.

      Comfortable and Spacious Rooms at Al Massa Hotel

      Al Massa Hotel in Al Ain, United Arab Emirates offers a variety of room types to suit the needs of every traveler. The Classic King Room features a comfortable 1 King Bed in a 28 square meter space, while the Classic Twin Room offers 2 Single Beds in the same spacious area. For those seeking more room to relax, the Suite boasts a generous 50 square meters with a luxurious 1 King Bed. No matter your preference, Al Massa Hotel has the perfect room to make your stay in Al Ain unforgettable.

      Clean, Economical, and Helpful Staff

      Al Massa Hotel in Al Ain, United Arab Emirates has received numerous positive reviews from satisfied customers. Guests have raved about the hotel's cleanliness and affordability, with all rooms being neat and tidy upon arrival. The staff have also been praised for their helpfulness and respectfulness, with a particular mention of a kind Filipina receptionist who was a saving grace for one guest. Overall, Al Massa Hotel provides excellent value for money and a pleasant stay with its clean rooms and accommodating staff.

      Discover Al Massa Hotel: A Hidden Gem in Al Ain

      Al Massa Hotel in Al Ain, United Arab Emirates, is a hidden gem that has been receiving rave reviews from its satisfied customers. With a location score of 6.2, this hotel is conveniently situated in the heart of the city, making it an ideal base for travelers who want to explore the local attractions. The hotel's guests have praised the friendly and attentive staff, the clean and comfortable rooms, and the delicious food served at the on-site restaurant. Al Massa Hotel's excellent customer service and affordable rates make it a popular choice among travelers visiting Al Ain. Book your stay at Al Massa Hotel and experience the warm hospitality of this charming hotel for yourself.

      Show less

      Amenities and facilities

      Review score
      Facilities

      4.5

      Most talked about facilities

      Internet

      6 mentions

      Housekeeping

      6 mentions

      Breakfast

      3 mentions

      Swimming Pool

      1 mention

      Languages spoken
      • English
      • Arabic
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Dining, drinking, and snacking
      • Breakfast [continental]
      • Room service [24-hour]
      Cleanliness and safety
      • Anti-viral cleaning products
      • Body thermometer
      • Cashless payment service
      • Doctor/nurse on call
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Services and conveniences
      • Air conditioning in public area
      • Concierge
      • Contactless check-in/out
      • Daily housekeeping
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Laundry service
      • Luggage storage
      • Safety deposit boxes
      • Shops
      • Smoking area
      For the kids
      • Family room
      Access
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      Getting around
      • Car park [free of charge]
      • Car park [on-site]
      Available in all rooms
      • Air conditioning
      • Alarm clock
      • Bathrobes
      • Blackout curtains
      • Daily newspaper
      • Desk
      • Free bottled water
      • Hair dryer
      • Heating
      • Individual air conditioning
      • In-room safe box
      • Internet access – wireless
      • Ironing facilities
      • Laptop safe box
      • Linens
      • Mirror
      • Non-smoking
      • Private bathroom
      • Safety/security feature
      • Satellite/cable channels
      • Seating area
      • Shower
      • Smoke detector
      • Soundproofing
      • Telephone
      • Toiletries
      • Towels
      • Trash cans
      • Wake-up service

      Food and dining

      Breakfast options
      • Continental

      Location

      Hamdan Bin Mohamed St., corner Baladiya St., near Al Ain Municipality Roundabout, Al Ain, Al Ain, United Arab Emirates, 19483
      Good
      Location

      6.2

      Airports
      • Al Ain International Airport (AAN)
        12.8 km
      • Al Maktoum International Airport (DWC)
        92.7 km
      Public transportation
      • Municipal Bus Station
        4.0 km
      Hospital or clinic
      • Hameed Pharmacy
        580 m
      Cash withdrawal
      • ATM
        450 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 2-3 year(s)
      Must use an extra bed
      If you need an extra bed, it will incur an additional charge.
      Guests 4 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from13:00
      • Check-out until13:00
      Extras
      • Breakfast charge (unless included in room price)51 AED
      The property
      • Non-smoking rooms/floorsNo
      • Number of restaurants1
      • Number of rooms 62
      • Room voltage220

      Reviews of Al Massa Hotel from real guests

      Provided by verified guests of Agoda
      5.3
      Review score
      Cleanliness4.9
      Facilities4.5
      Location6.2
      Room comfort and quality5.3
      Service5.6
      Value for money5.0
      High score for Al Ain
      Rating
      9+ Exceptional (15)
      8-9 Excellent (4)
      7-8 Very Good (14)
      6-7 Good (9)
      <6 Below Expectation (100)
      Time of the year
      Mar - May (32)
      Jun - Aug (19)
      Sep - Nov (50)
      Dec - Feb (41)

      Show reviews that mention 

      Showing 142 verified guest comments
      12345
      10.0
      Exceptional
      Aldrine from United Arab Emirates
      Group
      Classic King Room
      Stayed 1 night in January 2021

      Professional receptionist ”

      The filipina receptionist was well experienced and didn't even take 10 minutes for check in. We have booked 6 rooms and all rooms were neat and clean. The 3 things which needs to be fixed 1. Had to wait for bath towel almost 2 hours 2. Bathroom drainage is not maintained well, water was coming out of the drainage pipe if the shower pipe was on for 5 minutes 3. TV channels are only Arabic.

      Reviewed January 17, 2021

      See room deals

      10.0
      Exceptional
      Jovanni from United Arab Emirates
      Solo traveler
      Classic King Room
      Stayed 1 night in November 2021

      Economy budget hotel”

      The hotel is clean and staffs are very helpful. I always stay in Al Massa hotel everytime I visit Alain.

      Reviewed November 07, 2021

      See room deals

      10.0
      Exceptional
      Jovanni from United Arab Emirates
      Couple
      Classic King Room
      Stayed 1 night in February 2022

      Nice place to stay”

      I have been a regular guest in AL Massa Hotel because their services are absolutely fantastic and staff are helpful. I highly recommend this hotel to anyone.

      Reviewed March 02, 2022

      See room deals

      10.0
      Exceptional
      Jovanni from United Arab Emirates
      Solo traveler
      Classic King Room
      Stayed 2 nights in November 2021

      Budget hotel”

      Accessible to all areas in Alain. Economical and clean

      Reviewed November 26, 2021

      See room deals

      10.0
      Exceptional
      Jovanni from United Arab Emirates
      Solo traveler
      Classic King Room
      Stayed 1 night in February 2022

      Value for money”

      Casual service is good but sometime lacking of facility supplies such as bath towels and water kettle.

      Reviewed February 12, 2022

      See room deals

      9.6
      Exceptional
      Dev from Nepal
      Couple
      Classic King Room
      Stayed 1 night in November 2022

      Exceptional”

      I like Al Massa Hotel. No other comment.

      Reviewed November 09, 2022

      See room deals

      9.2
      Exceptional
      Fred from United Arab Emirates
      Couple
      Classic King Room
      Stayed 2 nights in December 2021

      Perfect location ”

      Located in the heart of Alain city, beautiful scenery of green, lovely environment. Friendly staff .

      Reviewed December 22, 2021

      See room deals

      8.4
      Excellent
      Patrick from United Arab Emirates
      Couple
      Classic King Room
      Stayed 1 night in April 2021

      Excellent”

      Nice place serene environment and quite, rooms need to be supplied with personal effects before next guest.

      Reviewed April 10, 2021

      See room deals

      7.2
      Very good
      Ganapathi from United Arab Emirates
      Family with young children
      Classic King Room
      Stayed 1 night in July 2021

      Cleanliness”

      It’s a value for money ,but whoever non smokers hotel management accordingly can arrange the room Bcos room corridor having lots of cigarettes smell

      Reviewed July 21, 2021

      See room deals

      6.0
      Mary from United Arab Emirates
      Solo traveler
      Classic King Room
      Stayed 1 night in November 2020

      Good staff but the room was not that clean. ”

      I saw two cockroaches during my stay. One big cockroach in the bathroom and one small cockroach on bed. Housekeeper was nice to take out the big cockroach but the small one was well hidden behind the bed.

      Reviewed November 16, 2020

      See room deals

      6.0
      Narendra from United Arab Emirates
      Business traveler
      Classic King Room
      Stayed 1 night in August 2022

      Staying ”

      The best hotel in alain ,where we can access everything as per location and pleasent stay ..

      Reviewed August 29, 2022

      See room deals

      5.6
      Michael from United Arab Emirates
      Couple
      Classic King Room
      Stayed 1 night in October 2020

      cheap stay”

      cheap, old hotel in Al Ain...kind Filipina receptionist is its saving grace. AC not working well...

      Reviewed October 07, 2020

      See room deals

      4.8
      Chirayukumar from United Arab Emirates
      Family with young children
      Classic King Room
      Stayed 2 nights in December 2020

      Bad experience”

      Old construction some where paint removed, no service without call, complementary items like Tea/Coffee sugar milk, Tissue box, Toothbrush, Iron and it's board, Small fridge not working these are all not available which is primary needs i couldn't recommend to my friends sorry

      Reviewed December 27, 2020

      See room deals

      4.4
      Florizel from United Arab Emirates
      Couple
      Classic King Room
      Stayed 1 night in March 2022

      Acceptable”

      No hot water. TV remote is super dirty. Maintenance is bad bulbs are fused. Too rusty metallic fixtures. I can feel the sharp spring from the mattress came out of the surface.

      Reviewed March 15, 2022

      See room deals

      4.4
      Karen from United Arab Emirates
      Solo traveler
      Classic King Room
      Stayed 3 nights in November 2021

      Acceptable”

      No bath towel provided in the room upon check in, no welcome coffee or tea in the room. I suggest before releasing the room for the check in guest make sure all the room amenities are provided.

      Reviewed November 19, 2021

      See room deals

      4.0
      Kathlynne from Philippines
      Couple
      Classic King Room
      Stayed 1 night in November 2021

      Check your bed sheets and pillow case if they have been changed”

      Make sure to check the sheets if they are new and clean because we had to ask to transfer to another room because the sheets were soiled and the room smells.

      Reviewed November 10, 2021

      See room deals

      3.2
      Muhammad from United Arab Emirates
      Couple
      Classic King Room
      Stayed 1 night in April 2021

      Not Recommended ”

      The room is not cleaned good. Aircondition is given very abnormal sound. No Towel available on request after long time provide only one towel and have been told that they will provide another once they received from laundry. Bathroom floor drain is without cover. Room smells very bad. No basic needs available in room like a tea or coffee water only 2 small bottles. No water cattle for heating water for making tea or coffee.

      Reviewed June 11, 2021

      See room deals

      3.6
      Subhash from United Arab Emirates
      Business traveler
      Classic King Room
      Stayed 1 night in September 2021

      Night staff”

      staff not proper deal with guest specially night staff not co-operative.

      Reviewed September 14, 2021

      See room deals

      3.6
      Mohamed from United Arab Emirates
      Business traveler
      Classic King Room
      Stayed 3 nights in March 2022

      Don’t waste your time & money ”

      Very very bad experience Its a NIGHTMARE

      Reviewed March 16, 2022

      See room deals

      4.0
      Emil from United Arab Emirates
      Couple
      Classic King Room
      Stayed 1 night in August 2022

      Acceptable”

      Below average facilities

      Reviewed August 22, 2022

      See room deals

      12345
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