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Exterior view, Bab Al Qasr Residence in Abu Dhabi
Bab Al Qasr Residence
Bab Al Qasr Residence
Lobby, Bab Al Qasr Residence in Abu Dhabi
Lobby, Bab Al Qasr Residence in Abu Dhabi
Interior view, Bab Al Qasr Residence in Abu Dhabi
Interior view, Bab Al Qasr Residence in Abu Dhabi

Removed from saved list

8.6

Excellent

58 reviews

58 reviews

Breakfast1
Swimming Pool1
Beach1
See map
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Parking
FREE
Popular landmarks
Emirates Palace 520 m
Observation Deck at 300 550 m
Marina Mall 2.0 km
Heritage Village 2.4 km
Louvre Abu Dhabi 11.6 km
Sheikh Zayed Grand Mosque Center 16.5 km
Yas Waterworld Abu Dhabi 28.5 km
Yas Marina Circuit 28.9 km
Ferrari World Abu Dhabi 29.2 km
Yas Mall 29.4 km
Nearby landmarks
Avenue at Etihad Towers 170 m
Etihad Towers 180 m
Emirates Palace 520 m
Observation Deck at 300 550 m
Abu Dhabi National Oil Company (ADNOC) 610 m
Coconut Island 640 m
The Founder's Memorial 650 m
Baynunah Park 830 m
Qasr Al Watan 860 m
Bellydancing Lessons, Hiltonia 860 m

Bab Al Qasr Residence

Corniche West Street, Abu Dhabi Corniche, Abu Dhabi, United Arab Emirates, PO BOX 63410 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Abu Dhabi Corniche, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Ferrari World Abu Dhabi as well as Corniche Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Inside city center

Check-in [24-hour]

520 meters to Emirates Palace

Private beach

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Hot tub

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Abu Dhabi every 2 minutes on Agoda.com
Value for money8.2
Distance to city center2km
Location rating9.3
Nearest airportAl Bateen Executive Airport (AZI)
Distance to airport13.8 km

Rooms available at Bab Al Qasr Residence

3-Bedroom Apartment
...
  • Room size: 170 m²/1830 ft²
  • City view
  • 1 double bed and 1 king bed...
Enter dates to see prices
2-Bedroom Apartment
...
  • Room size: 140 m²/1507 ft²
  • City view
  • 1 double bed and 1 king bed
Enter dates to see prices
1-Bedroom Apartment
...
  • Room size: 63 m²/678 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Studio
...
  • Room size: 58 m²/624 ft²
  • Sea (partial view) view
  • 1 king bed
Enter dates to see prices
Deluxe Apartment
...
  • Room size: 94 m²/1012 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Penthouse Apartment
...
  • Room size: 250 m²/2691 ft²
  • Outdoor view
  • 1 double bed & 2 single bed...
Enter dates to see prices
Studio Apartment
...
  • Room size: 47 m²/506 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Studio
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
One Bedroom Grand Residence
...
  • Room size: 116 m²/1249 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Studio Deluxe Residence
...
  • Room size: 59 m²/635 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Bab Al Qasr Residence?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Bab Al Qasr Residence?

For those who wish to drive their own cars, Bab Al Qasr Residence has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Abu Dhabi with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Bab Al Qasr Residence?

Start your mornings right, with the continental and buffet breakfast options offered at Bab Al Qasr Residence. Adults can enjoy breakfast offered with an additional charge of 114 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Bab Al Qasr Residence?

Bab Al Qasr Residence features 5 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Bab Al Qasr Residence?

Bab Al Qasr Residence does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Bab Al Qasr Residence?

Bab Al Qasr Residence’s neighborhood is Abu Dhabi Corniche which includes popular restaurants such as Smoking Doll, Dampa Seafood Grill and Sushi Story.

What popular shopping places are close to Bab Al Qasr Residence?

Located in the Abu Dhabi Corniche area, Bab Al Qasr Residence is close to great shopping choices like Marina Mall, World Trade Center Mall and Avenue at Etihad Towers.

What are popular attractions near Bab Al Qasr Residence?

Bab Al Qasr Residence’s location in the Abu Dhabi Corniche neighborhood makes it close to famous attractions including Emirates Palace, Heritage Village and Observation Deck at 300.

What popular beaches are close to Bab Al Qasr Residence?

Bab Al Qasr Residence’s Abu Dhabi Corniche neighborhood also includes Corniche Beach, Al Sahil Beach and Abu Dhabi Public Beach.

What popular natural sightseeing spots are close to Bab Al Qasr Residence?

Bab Al Qasr Residence is located within Abu Dhabi Corniche, which makes it conveniently close to natural sights including Abu Dhabi Int. Marine Sports Club, Building 365 and Abna' almoktar.

See map

Explore the neighborhood

What people love about Bab Al Qasr Residence

  • 10

    Exceptional
    Staff 

    "Best place to stay with kids, good breakfast, clean room, fast response staff and kind staff."

    Mohammad

    |

    January 24, 2021

  • 9.6

    Exceptional
    Location

    "Location is perfect with lots to do nearby."

    samina

    |

    December 25, 2022

  • 10

    Exceptional
    Location

    "Hotel is on very excellent location ."

    Muhammad

    |

    June 8, 2019

Property ranking|Compared to 122 Abu Dhabi properties
See all rankings
Location score
9.3/10
Service score
8.8/10
Overall score
8.7/10
Cleanliness score
8.8/10
Better than
98
%
of Abu Dhabi properties
Better than
91
%
of Abu Dhabi properties
Better than
85
%
of Abu Dhabi properties
Better than
84
%
of Abu Dhabi properties
Overall rating:

8.6

Excellent
58 reviews
Cleanliness
8.8
Facilities
8.5
Location
9.3
Read all reviews >
More about Bab Al Qasr Residence

More about Bab Al Qasr Residence

Bab Al Qasr Residence

You'll love the exceptional convenience during your stay at Bab Al Qasr Residence, located right in the heart of the city center, with an easy access to everything in Abu Dhabi.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Bab Al Qasr Residence. Stay connected throughout your stay with free internet access provided. Your explorations of Abu Dhabi can be assisted with taxi and car hire services available. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Bab Al Qasr Residence. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Bab Al Qasr Residence are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Bab Al Qasr Residence offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Bab Al Qasr Residence, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Bab Al Qasr Residence which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun. If you like to eat in the privacy of your room, Bab Al Qasr Residence can arrange to have groceries delivered to your doorstep. The hotel even has in-house cooking amenities such as shared kitchen for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Bab Al Qasr Residence has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at Bab Al Qasr Residence ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Around the property

Venture outside the hotel and explore Abu Dhabi. Photograph yourself in front of Emirates Palace located 510 m away, which people travel great distances to see.


Reasons to stay here

This hotel's facilities score higher than 88% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 97% of the city's other options.
This hotel's staff and services score higher than 91% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Swimming Pool

2 mentions

Beach

1 mention

Languages spoken
  • English
  • Arabic
  • Chinese [Mandarin]
  • Croatian
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Korean
  • Nepali
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Turkish
  • Ukrainian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Private beach
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
  • Kids meal
  • Kids safety features
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Fire extinguisher
  • Fitness club privileges
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Laptop workspace
  • Microwave
  • Mini bar
  • Mirror
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Streaming service like Netflix
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Washing machine
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
Restaurants on site
Artisan Kitchen
  • Cuisine: International
  • Menu: Buffet, A-la-carte
Limo
  • Cuisine: Peruvian
  • Menu: Buffet

Location

Corniche West Street, Abu Dhabi Corniche, Abu Dhabi, United Arab Emirates, PO BOX 63410
Exceptional
Location

9.3

Airports
  • Al Bateen Executive Airport (AZI)
    13.8 km 23 min drive
  • Abu Dhabi International Airport (AUH)
    33.4 km 32 min drive
Public transportation
  • Abu Dhabi Central Bus Station
    5.9 km
Hospital or clinic
  • Dr. Firas Dental & Orthopedic Center
    1.6 km
Shopping
  • Marina Mall
    2.0 km
Convenience store
  • Adnoc Oasis
    640 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Emirates Palace
    520 m
  • Observation Deck at 300
    550 m
  • Marina Mall
    2.0 km
  • Heritage Village
    2.4 km
  • Louvre Abu Dhabi
    11.6 km
  • Sheikh Zayed Grand Mosque Center
    16.5 km
  • Yas Waterworld Abu Dhabi
    28.5 km
  • Yas Marina Circuit
    28.9 km
  • Ferrari World Abu Dhabi
    29.2 km
  • Yas Mall
    29.4 km
Nearby landmarks
  • Avenue at Etihad Towers
    170 m
  • Etihad Towers
    180 m
  • Emirates Palace
    520 m
  • Observation Deck at 300
    550 m
  • Abu Dhabi National Oil Company (ADNOC)
    610 m
  • Coconut Island
    640 m
  • The Founder's Memorial
    650 m
  • Baynunah Park
    830 m
  • Qasr Al Watan
    860 m
  • Bellydancing Lessons, Hiltonia
    860 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-20 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 21 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until23:00
  • Check-out until12:00
Getting around
  • Distance from city center2km
  • Travel time to airport (minutes)40
Extras
  • Breakfast charge (unless included in room price)114 AED
  • Daily Internet/Wi-Fi fee0 AED
The property
  • Number of bars/lounges1
  • Number of floors36
  • Number of restaurants5
  • Number of rooms 265
  • Year property opened2016
Parking
  • Daily parking fee0 AED

Reviews of Bab Al Qasr Residence from real guests

Provided by verified guests of Agoda
8.6
/
10
Excellent
Cleanliness8.8
Facilities8.5
Location9.3
Service8.8
Value for money8.2
High score for Abu Dhabi
Rating
9+ Exceptional (11)
8-9 Excellent (2)
7-8 Very Good (1)
6-7 Good (1)
<6 Below Expectation (5)
Time of the year
Mar - May (6)
Jun - Aug (5)
Sep - Nov (2)
Dec - Feb (7)

Show reviews that mention 

Showing 20 verified guest comments
10.0
Exceptional
Muhammad from Pakistan
Family with young children
Studio
Stayed 1 night in June 2019

Super excellent . Staff is extra ordinary . Hotel breakfast is excellent ”

Couple with young children . Staff is very much cooperative . Hotel is on very excellent location . Rooms of residence are excellent . Value for money .

Reviewed June 08, 2019

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Dear Muhammad, We are very appreciative of your amazing review. We are delighted to know that you and your family enjoyed your stay with us. We thank you for choosing Bab Al Qasr Hotel & Residences and wish to welcome you back with us again very soon. With very best regards, Mostafa Tantawi Director of Operations

Responded June 17, 2019
Bab Al Qasr Residence
10.0
Exceptional
Muhammad from Pakistan
Family with young children
Studio
Stayed 1 night in June 2019

Excellent / excellent ”

Couple with young children . Staff is very much cooperative . Hotel is on very excellent location . Rooms of residence are excellent . Value for money .

Reviewed June 08, 2019

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Dear Muhammad, We are very appreciative of your amazing review. We are delighted to know that you and your family enjoyed your stay with us. We thank you for choosing Bab Al Qasr Hotel & Residences and wish to welcome you back with us again very soon. With very best regards, Mostafa Tantawi Director of Operations

Responded June 17, 2019
Bab Al Qasr Residence
10.0
Exceptional
Mohammad from United Arab Emirates
Family with young children
Studio Apartment
Stayed 2 nights in January 2021

Best Place to stay with kids”

Best place to stay with kids, good breakfast, clean room, fast response staff and kind staff. recommended!!!

Reviewed January 24, 2021

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Dear Mohammed, Thank you for being our guest and taking the time to provide us with feedback. Thank you also for your excellent rating and for recognizing our passionate employees; I am delighted that our team made an impression on you. We look forward to welcoming you back with us for another memorable stay experience! Warm regards, Nemo Acimovic General Manager

Responded May 08, 2021
Bab Al Qasr Residence
10.0
Exceptional
mazen from United Arab Emirates
Family with young children
1-Bedroom Apartment
Stayed 2 nights in June 2019

its bad attitude”

my brother live in Abu Dhabi and i coming from sharjah to hotel Naturally, I invite my brother to spend Eid with me, I informed the hotel and gave them a copy of my room key to give it to him upon arrival when we went to the swimming pool he told me the employee had to pay 250 dirhams for my brother and his wife, He embarrassed me in front of my brother and told him to put the invoice on the expense of the room until my brother embarrassed me and said I will pay the amount

Reviewed June 10, 2019

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Dear Mazen, I am very sorry to hear of your experience with us, this was not our intention and I do apologize on behalf of our entire team. I took note of your comments and certainly these will be of great help to us for our improvement in our service delivery processes. Should your valuable time permit, kindly get in touch with us to discuss how we could make your stay better and more memorable for valued guests as yourself. We hope you will give us a chance in the near future to consider us again to improve your impression of us. With very best regards, Mostafa Tantawi Director of Operations

Responded September 23, 2019
Bab Al Qasr Residence
10.0
Exceptional
Khalid from United Arab Emirates
Family with young children
1-Bedroom Apartment
Stayed 2 nights in January 2021

Worth the stay”

It is really worth it to celebrate our special occasion to this hotel. From staff to restaurant to facilities, it is all worth it. Will definitely come back and recommend to my friends and family.

Reviewed January 25, 2021

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Dear Khalid, It is a pleasure to be a part of your celebration. We take pride in having the most dedicated and friendly colleagues who always go above and beyond to ensure that our guests have the best experience possible. Similarly, we have witnessed countless milestones celebrated in our hotel, and we are delighted to share one of yours with you. We hope to see you and your family again in the future, whether you're celebrating another milestone or simply looking for a relaxing weekend in the city. In the meantime, we hope to see you again. Warm regards, Nemo Acimovic General Manager

Responded May 08, 2021
Bab Al Qasr Residence
8.8
Excellent
Ashley from Japan
Family with young children
Studio Apartment
Stayed 1 night in January 2020

Beautiful hotel but minor hiccups”

Beautiful hotel, amazing views! Room service food was delicious. They always gave us extra bottled water. Fireworks from our room viewed both Emirates Palace and part of the Corniche fireworks--it was an amazing view. We were lucky to be given the room even though I don't think I paid extra for the view. The only hiccup we had with this hotel was that they had trouble because I made multiple reservations because our schedule changed and we stayed longer. The reception people were kind and patient, but they didn't seem to have it all together; they "forgot" we checked in for future dates, and had security come to our room (when we were in bed) to try to escort us out! What a surprise! They also tried to charge us extra taxes, which we had already paid online. Perhaps it was a fluke, as minor hiccups happened to us in our 5 star hotel in Dubai as well , but it was surprising for a 5 star hotel... My only regret was not booking Abu Dhabi for a longer time over our time in Dubai.

Reviewed January 12, 2020

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Dear Ashley, Thank you for taking the time to share about your recent stay experience at Bab Al Qasr Hotel and Residences.We are appreciative of you for choosing the hotel to celebrate the New Year. We are glad that you had an enjoyable experience. I must apologize though for the aspects of your stay that fell short of expectations. I hope these will note deter you from considering us again on your next visit to Abu Dhabi. Thank you for choosing to stay with us and sharing your valuable comments. With warm regards, Nemo Acimovic General Manager

Responded January 27, 2020
Bab Al Qasr Residence
6.0
Firos
Family with young children
1-Bedroom Apartment
Stayed 1 night in June 2019

Good hotel but horrible service ”

Pros Room is good, neat and spacious Nice views and location Has outdoor pool and beach (but not big) Cons Service was too bad. Check in took more than one and half hours Room service is horrible take hours to respond even for water. Required multiple follow ups. Pool was dirty because of people coming directly from beach. Breakfast was average

Reviewed June 10, 2019

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Dear Firos, I am very sorry to hear of your experience with us, this was not our intention and I do apologize on behalf of our entire team. I took note of your comments and certainly these will be of great help to us for our improvement in our service delivery processes. Should your valuable time permit, kindly get in touch with us to discuss how we could make your stay better and more memorable for valued guests as yourself. We hope you will give us a chance in the near future to consider us again to improve your impression of us. With very best regards, Mostafa Tantawi Director of Operations

Responded September 23, 2019
Bab Al Qasr Residence
6.4
Good
Abdul from United Arab Emirates
Couple
Stayed 1 night in January 2021

The residence is average”

The hotel part is much better than the residence

Reviewed January 12, 2021

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Dear Abdul, We hope to always provide a wonderful environment with professional services that exceed the expectations of our guests. We are not perfect, but we strive to be the best at all times, and your feedback helps our team grow. We appreciate your feedback and look forward to serving you again. Warm Regards, Nemo Acimovic General Manager

Responded May 08, 2021
Bab Al Qasr Residence
3.6
Kalpash from United Kingdom
Couple
Studio
Stayed 17 nights in December 2018

Terrible”

Avoid avoid avoid. ‘Beach’ - awful. Tiny ( I mean like a box room) and you’ll have to fight with other guests for sunbeds. Food- awful. Management- they don’t care. Actually they don’t have management as everybody keeps leaving. It’s only acceptable if you get this hotel for cheap otherwise there’s better options in this area. Location-good Rooms good

Reviewed January 08, 2019

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Dear Kalpash, Thank you for taking the time to share your recent stay experience at Bab Al Qasr Hotel and Residences. I regret to have learned that your experience fell short of expectations, this was certainly not our intention. Your valuable feedback is very helpful for us to improve the experience for valued guests as yourself. We hope you will give us a chance in the near future to consider us again to improve your impression of us. Thank you for choosing to stay with us and sharing your valuable comments. With kind regards, Mostafa Tantawi Director of Operations

Responded January 17, 2019
Bab Al Qasr Residence
2.8
Claire from Australia
Solo traveler
2-Bedroom Apartment
Stayed 5 nights in November 2018

Very unpleasant to deal with ”

Horrific service. Arrogant and unhelpful staff. I arrived after a 20hr trip from Australia at 3pm and was forced to wait 3 hours for my room with no apologies. I was offered an upgrade room to which I agreed under the belief I could check in at 3pm without having to wait, but instead I still had to wait 3 hours. Not to mention the blatant berating of a female staff member by her male colleagues in front of myself and others. I would not recommend this hotel to anyone who is not from local/surrounding areas as they seem to treat female western travellers like absolute dirt.

Reviewed November 28, 2018

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Dear Claire, Thank you for taking the time to share your recent stay experience at Bab Al Qasr Hotel and Residences. I regret to have learned that your experience fell short of expectations, this was certainly not our intention. I deeply apologize for your experience during the check-in. Your valuable feedback is very helpful for us to improve the experience for valued guests as yourself. We hope you will give us a chance in the near future to consider us again to improve your impression of us. Thank you for choosing to stay with us and sharing your valuable comments. With kind regards, Mostafa Tantawi Director of Operations

Responded January 17, 2019
Bab Al Qasr Residence
8.0
Excellent
saeed from United Arab Emirates
Business traveler
Studio
Stayed 1 night in June 2019

Very good”

N

Reviewed June 16, 2019

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Dear Saeed, Thank you for your quick rating and we look forward to welcome you back with us soon! With very best regards, Mostafa Tantawi Director of Operations

Responded June 17, 2019
Bab Al Qasr Residence
9.6
Exceptional
samina from United Kingdom
Family with young children
1-Bedroom Apartment
Stayed 10 nights in December 2022

Family friendly”

I visited Bab al Qasr in December this year with my young children. We absolutely loved the hospitality and my children loved the beach and pool. Staff are all very friendly and helpful. Would definitely recommend staying here. Location is perfect with lots to do nearby.

Reviewed December 25, 2022

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4.8
Moiz from United Arab Emirates
Business traveler
Stayed 1 night in October 2022

Not so inspiring 5 star anymore”

hotel wing is closed. No wallet parking nor a proper lobby. hardly any value for money as many better options available nearby.

Reviewed December 02, 2022

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10.0
Exceptional
Turky from Saudi Arabia
Family with teens
Studio Apartment
Stayed 5 nights in March 2023

فندق جميل ”

اقمت في هذا الفندق فرست مارس وكانت اقامة ممتازة جداً والنظافة ممتازة والاستقبال والطعام كله على بعضه حلو

Reviewed March 07, 2023

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10.0
Exceptional
yousif from United Arab Emirates
Business traveler
Studio
Stayed 1 night in May 2019

ممتاز”

موظف الاستقبال والإدارة ممتازين في التعامل

Reviewed May 29, 2019

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عزيزي يوسف ، شكرًا جزيلاً على مراجعتك الكريمة للفندق. يسعدنا أن الفريق كان قادرًا على تقديم خدمة مثالية لك. شكرا على وقتك ونتطلع للترحيب بكم قريبا. مع أطيب التحيات ، مصطفى طنطاوي مدير العمليات

Responded June 17, 2019
Bab Al Qasr Residence
5.2
Fahem from United Arab Emirates
Family with young children
1-Bedroom Apartment
Stayed 2 nights in April 2019

Above average”

المديرة المسائية الأستاذة هند في غاية الاحترام والذوق اما باقي الموظفين فليس لديهم اللاباقة ولايعرفون الابتسامة نصيحة ابتعدوا عن الجنسية النيبالية في الاستقبال لانهم لايجيدون الترحيب بالضيوف ووجههم جامدة خالية من الابتسامة

Reviewed April 11, 2019

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عزيزي فهيم ، شكرًا لك على الوقت الذي أمضيته في مشاركة تجربة إقامتك الأخيرة في فندق ومنتجع باب القصر. اسمح لي أن أعتذر عن جوانب إقامتك التي لم ترق إلى مستوى التوقعات. ملاحظاتك القيمة مفيدة للغاية بالنسبة لنا لتحسين تجربة الضيوف الكرام بنفسك. نأمل أن تعطينا فرصة في المستقبل القريب للنظر لنا مرة أخرى لتحسين انطباعك عنا. شكرًا لاختيارك البقاء معنا ومشاركة تعليقاتك القيمة. مع أطيب التحيات، مصطفى طنطاوي مدير العمليات

Responded June 17, 2019
Bab Al Qasr Residence
8.4
Excellent
mairfat from United Arab Emirates
Solo traveler
Studio
Stayed 1 night in March 2019

Excellent”

اود تقديم شكوى على ادارة حجز اغودا وذلك عند حجزي من التطبيق تم وضع صورة مختلفه كليا عن الغرفه التي تم اعطائي فالفندق

Reviewed March 04, 2019

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عزيزي ميرفت ، أنا آسف جدًا لسماع خبرتك معنا ، فلم يكن ذلك نيتنا وأعتذر بالنيابة عن فريقنا بأكمله. لقد لاحظت تعليقاتك وبالتأكيد ستكون هذه مساعدة كبيرة لنا لتحسيننا في عمليات تقديم الخدمات لدينا. إذا سمح وقتكم الثمين ، يرجى الاتصال بنا لمناقشة كيف يمكننا أن نجعل إقامتك أفضل وأكثر لا تنسى للضيوف الكرام بنفسك. مع أطيب التحيات، مصطفى طنطاوي مدير العمليات

Responded September 23, 2019
Bab Al Qasr Residence
10.0
Exceptional
Gornak from Russia
Solo traveler
1-Bedroom Apartment
Stayed 1 night in February 2020

Exceptional”

Все понравилось! по прибытии дали номер по категории выше забронированного

Reviewed March 05, 2020

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Dear Gornak, Благодарим вас за выбор отеля Bab Al Qasr. То, что вам понравился визит, очень много значит для нас, и мы ценим вашу рекомендацию. Наша цель - обеспечить непревзойденный комфорт и удобство в самом центре города. Спасибо за то, что усилили нашу команду и подчеркнули некоторые из наших удобств. Мы с нетерпением ждем нашей следующей возможности служить вам. Моя команда и я с нетерпением ждем возможности снова приветствовать вас в ближайшем будущем. Немо Ачимович Главный управляющий

Responded May 08, 2021
Bab Al Qasr Residence
10.0
Exceptional
Brian from Denmark
Group
Studio
Stayed 9 nights in March 2019

Meget flot hotel”

Vi var vildt imponerede over dette hotel. Super flotte omgivelser, dejligt hjælpsom personale - og skønt med muligheden for at lave sit eget mad. Pool området og stranden fantastisk. Det eneste minus var, at restaurenten er for lille til at rumme alle gæsterne til morgenmaden.

Reviewed March 26, 2019

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Kære Brian, Mange tak for din venlige anmeldelse af Bab Al Qasr Hotel og Residences. Vi er glade for at vide, at du har haft dit ophold hos os. Jeg har noteret dine kommentarer. Din værdifulde feedback er meget nyttigt for os at forbedre oplevelsen af værdsatte gæster som dig selv. Tak fordi du valgte at bo hos os og dele dine værdifulde kommentarer. Med venlig hilsen, Mostafa Tantawi Operationsdirektør

Responded June 17, 2019
Bab Al Qasr Residence
10.0
Exceptional
Brian from Denmark
Group
Studio
Stayed 9 nights in March 2019

Et af de flotteste hoteller vi har boet på. ”

Kan anbefale at booke hotellets lejligheder, der er store med dejlige faciliteter og med mulighed for selv at lave mad.

Reviewed March 26, 2019

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Kære Brian, Mange tak for din venlige anmeldelse og henstilling af Bab Al Qasr Hotel og Residences. Vi glæder os til at byde dig velkommen snart med os Med venlig hilsen, Mostafa Tantawi Operationsdirektør

Responded June 17, 2019
Bab Al Qasr Residence
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