Capri by Fraser Berlin
Scharrenstrasse 22, Mitte, Berlin, Germany, 10178 - See map
Conveniently situated in the Mitte part of Berlin, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities
Bicycle rental
Pets allowed
Car park
Fitness center
Game room
Shuttle service
Free Wi-Fi in all rooms!
Your dates are popular among travelersUsers are booking a place in Berlin every 3 minutes on Agoda.com
Good room central location”
The location of Capri is very central, Nice room with big Windows, good bed, nice decoration, perfect shower, very comfortable with eye for detail. Breakfast is good with fresh products, but everyday the same choices.
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Dear Rob, Thank you for the good review of our hotel! We hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager
Just great - you get a lot of comfort for the great price”
I’m not super keen on big hotels but I absolutely loved this one. It is not super fancy or fake over the top. It’s just right. The beds are incredibly comfortable with very good quality bedding. The room was spacious and the bathroom really nice, super silent spaces where you can get all the rest you need. I miss the bed already! The staff is really good: they are not on top of you but if you need something they are efficient. I left my passport in the safe and they sent it to the airport in 10 minutes. Wow. My only minor critique is that breakfast is at a cafe that’s probably a concession, delicious but I did not feel very welcomed over there.
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Dear Maria, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Philipp Zeplin Operations Manager
Short walk from museum island and alexandraplatz ”
Location is pretty good, just that it is not the bustling area. Metro and bus stop are within 5 mins walk, but the area does not have many restaurants or bar. Facilities are of Capri standard, washer/dryer, induction cooker etc. Our tv has glitch and turn on and off itself
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Dear Yanning, Thank you for the review of our hotel! The famous Nikolaiviertel and also the Gendarmenmarkt are just two hotspots with a lot of restaurants in walking distance. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager
Nice hotel but not designed for families”
The hotel is newly modernised and the room was finished to a high standard. The small kitchen was well equipped and the bathroom had a fantastic shower. Location is very handy, next to a bus stop with direct links to the centre. The breakfast was fairly simple but excellent quality. Those were the good points. Unfortunately I found the bed uncomfortable, it sloped towards the edges due to a mattress topper used to merge the 2 singles into 1 king size bed. Also the pillows were extremely fat, far too high for my liking. We booked with agoda, chose the largest studio room so there would be plenty of space for our 2 children. However, on arrival we were informed that the rooms were not suitable for families. The very small chaise long was not even long enough for my 6 year old to sleep on. He had to share our bed, and we had to pay an extra €25 per night for a camp bed for our 9 year old.. if Agoda had made this information available to us, we would have chosen other accommodation.
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Lieber Joanna, Vielen Dank für Ihre Bewertung! In der Tat werden unsere Zimmer auf Agoda nicht für mehr als 2 Personen angeboten, Zustellbetten sind nur auf Anfrage verfügbar in höheren Kategorien mit einem Aufpreis verbunden. Wir freuen uns, dass Ihnen der Aufenthalt dennoch bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Kevin Koriath Reservations & Revenue Manager
best stay ever”
it has everything you need except bathtub ! a kitchen with complete cutleries and cooking set, iron for ur cloth, robe, complimentary water, cable for any type of ur phone, complete bathroom amenities like lotion conditioner and etc the staff is super friendly and helpful, i feel like home the lobby is nice and unique
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Dear Dori, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager
Exceptional”
Love the room and the view. Will definitely recommend to stay here. Just few stops by bus or train to Alexanderplatz.
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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Philipp Zeplin Operations Manager
recommend this hotel ”
good location and the room is very cozy and tidy as well. all the staff are very friendly. bedding is especially I like the most!! can sleep very very well
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Dear Hyo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager
Functional, self-service hotel”
Pros: -brand new. Opened in 2017 -quite spacious rooms -kitchenette -plenty of power outlets in room -friendly manager and operations staff -quiet rooms if they face the back -in-room safe big enough for 15” laptops -bus stops outside hotel -supermarket across the street Neutral: -location is not close to business center or hipster hangouts -traffic can be very congested along main road -laundry room only has two dryer+washer machines -wifi could be spotty, especially in laundry room Cons: -Front desk IT system not reliable -Dark rooms and bathrooms -Maintenance issues inside room -- drainage leaks and insufficient ventilation -Smell of beer or vomit in hallway lingering for days
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Dear Mary, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kevin Koriath Reservations & Revenue Manager
Exceptional”
Excellent location, close to everything whether you want to walk or use public transport. Very helpful staff at reception. Spacious bathroom, shower cabin is huge and there are 2 shower heads. Comfortable bed with comfortable pillows. Functional kitchenette with enough plates/cutlery for 2 people. The only inconvenience, there is only one chair so if both people want to eat in the room simultaneously, it's a challenge.
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Dear Tanya, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager
Great location”
Our room was beautiful. Tea and coffee provided and a little fridge to keep any cold beers in. The bathroom had an amazing shower but no bath unfortunately. We walked from our location every day either to the water or public transport, the location was fantastic. The staff were extremely polite and very welcome. Would recommend this to anyone!
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Dear Danielle, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager
ok stay but need improvement ”
I knew this is a new hotel so I did expect to find some flaws. Good washer and dryer. A few blocks from U station. Supermarket across the street which has better stock than other stores in downtown. Things that need improvement... I saw dishwasher tablet but i couldn't find the dishwasher in the unit (maybe my fault but i opened all cabinet doors). The towel on the bathroom sink looked like it had stain. The room was really hot. I turn down the thermostat but no use. It is only semi cool right below the air duct. Once i stepped off a foot away it started to feel like an oven. I ended up just shutting off the thermostat. That became a little tolerable. All in all i am ok for the price paid.
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Dear Yuen, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kevin Koriath Reservations & Revenue Manager
A great choice”
Almost new, in a great location. Very comfortable rooms with self catering if wanted. Very nice decor and most important excellent staff.
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Dear David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager
Great Place”
Amazing room, so clean and modern. Had a kitchen with all conveniences. Comfortable as well and in a good location.
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Dear Stephanie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager
Not as good as other Fraser”
I have been to many Fraser apartments in all over the world. I have to say this one is very poor. Although everything is new, the staff lacks of experience which makes clients run from stairs everyday to change room cards.
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Dear Helena, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kevin Koriath Reservations & Revenue Manager
lack of good staff in the morning”
There is a white male staff in the hotel acts like racist. No matter who you asked him to do, he simply said no. The night shift non-white staff are better. I think the hotel should know it is doing hospitality business, you should welcome guests from all over the world, no matter where they are from. However, that staff clearly shows this is a white-male-centered hotel. What a shame!
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Dear Helena, thanks for your feedback. We love to welcome travelers from all over the world and our team is coming from all over the world as well. We fell short if we could´t meet your expectations and we do apologize if there was anything in your preferences we could not service to you. Sincerely, Kevin Koriath Reservations & Revenue Manager
Fantastic!”
New, clean, well-designed aparthotel. Great breakfast and walking distance to everywhere. Book now!
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Dear Gerard, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager
Excellent”
Convenient location and cozy room.
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Dear Wai, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager
Modern, clean and excellent value for money ”
highly recommended
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Dear Yaniv, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager
It's a shame such a good facilities such poor staff”
There is one male staff in the morning shift is very unprofessional. He is very stressful. No matter what you asked him to do, he simply answered no.
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Dear Helena, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kevin Koriath Reservations & Revenue Manager
Very good”
Check out early 11:30 which is bad things
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Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Philipp Zeplin Operations Manager