Travelling to Singapore? Read all updated requirements before you book.
Exterior view, Carlton Hotel Singapore - SG Clean Certified in Singapore
Premier Room - Guestroom, Carlton Hotel Singapore - SG Clean Certified in Singapore
a tall building with a clock on the top of it, Carlton Hotel Singapore - SG Clean Certified in Singapore
Lobby, Carlton Hotel Singapore - SG Clean Certified in Singapore
Lobby, Carlton Hotel Singapore - SG Clean Certified in Singapore
Interior view, Carlton Hotel Singapore - SG Clean Certified in Singapore
Interior view, Carlton Hotel Singapore - SG Clean Certified in Singapore

Removed from saved list

8.5

Excellent

33,690 reviews

33,690 reviews

Housekeeping894
View259
Shops238
See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Long Bar

50 m

Chinese Fan Palms (Livistona chinensis)

50 m

North Bridge Road

60 m

Artfolio Gallery

90 m

Woods & Woods

90 m

Popular landmarks
Singapore Flyer

1.3 km

Sands Skypark Observation Deck

1.4 km

Chinatown

1.8 km

Orchard Road

1.8 km

Cloud Forest

1.9 km

Closest landmarks
Bar & Billiard Room

40 m

Raffles Hotel Arcade

130 m

Gate of Hope

130 m

Creamy Yellow Frangipanis (Plumeria rubra)

130 m

Red Flame (Delonix regia)

140 m

Carlton Hotel Singapore - SG Clean Certified

76 Bras Basah Road, City Hall, Singapore, Singapore, 189558 - See map

Make your best journey to Singapore with the promised standard of SG Clean, and enjoy free Wi-Fi in all rooms. Strategically situated in City Hall, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

160 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Excellent view

Inside city center

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling."
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Fitness center

Swimming pool [outdoor]

Sauna

Spa

This property is in high demand!

58 travelers have booked today.

Value for money8.2
Distance to city center1. Km
Location rating9.2
Nearest airportSeletar Airport (XSP)
Distance to airport13.5 km

Rooms available at Carlton Hotel Singapore - SG Clean Certified

Excellent
Room comfort & quality

8.1

Premier Club Room - Lounge Access Included
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Executive
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Club Room
...
  • Room size: 34 m²/366 ft²
Enter dates to see prices
Premier Club Room
...
  • Room size: 34 m²/366 ft²
Enter dates to see prices
Premier Club Room
...
  • Room size: 34 m²/366 ft²
Enter dates to see prices
Premier Club Room
...
  • Room size: 34 m²/366 ft²
Enter dates to see prices
Premier Club Room
...
  • Room size: 34 m²/366 ft²
Enter dates to see prices
Premier Club Room
...
  • Room size: 34 m²/366 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Carlton Hotel Singapore - SG Clean Certified?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Carlton Hotel Singapore - SG Clean Certified?

For those who wish to drive their own cars, Carlton Hotel Singapore - SG Clean Certified has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 39 SGD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Carlton Hotel Singapore - SG Clean Certified?

Start your mornings right, with the à la carte and buffet breakfast options offered at Carlton Hotel Singapore - SG Clean Certified. A selection of food types including western, full american and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 42 SGD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Carlton Hotel Singapore - SG Clean Certified?

Carlton Hotel Singapore - SG Clean Certified features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Carlton Hotel Singapore - SG Clean Certified?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Carlton Hotel Singapore - SG Clean Certified. Small or intimate events like birthday parties, entertainment events and graduation parties can also be accomodated. Services for in-house catering, wireless internet and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Carlton Hotel Singapore - SG Clean Certified?

On-site venues and convenient event services make Carlton Hotel Singapore - SG Clean Certified an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 590 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Carlton Hotel Singapore - SG Clean Certified?

Carlton Hotel Singapore - SG Clean Certified does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Carlton Hotel Singapore - SG Clean Certified?

The closest train, metro, or bus station to Carlton Hotel Singapore - SG Clean Certified is Singapore Mass Rapid Transit (SMRT), 160 m away.

What restaurants are nearby Carlton Hotel Singapore - SG Clean Certified?

Restaurants including Poulet, Prego and Wooloomooloo Steakhouse are popular in Carlton Hotel Singapore - SG Clean Certified’s neighborhood which is known as City Hall.

What popular shopping places are close to Carlton Hotel Singapore - SG Clean Certified?

Shopping options in Carlton Hotel Singapore - SG Clean Certified’s City Hall neighborhood include Artfolio Gallery, Woods & Woods and CYC The Custom Shop.

What are popular attractions near Carlton Hotel Singapore - SG Clean Certified?

Guests at Carlton Hotel Singapore - SG Clean Certified can easily visit Asian Civilisations Museum, Raffles Hotel Arcade and Peranakan Museum located in the City Hall area.

What popular natural sightseeing spots are close to Carlton Hotel Singapore - SG Clean Certified?

Carlton Hotel Singapore - SG Clean Certified’s nearby natural sights include Chinese Fan Palms (Livistona chinensis), Common Red-stem Fig (Ficus variegata) and Creamy Yellow Frangipanis (Plumeria rubra) located in the same City Hall area.

See map

Explore the neighborhood

What people love about Carlton Hotel Singapore - SG Clean Certified

  • 10

    Exceptional
    Location

    "Room is clean and spacious, hotel is situated in the city making it very convenient."

    Lin

    |

    March 21, 2023

  • 10

    Exceptional
    Staff 

    "Everything was clean, the staff were super friendly, the room had a nice view over the Raffles Hotel."

    Anujin

    |

    March 19, 2023

  • 10

    Exceptional
    Location

    "The hotel offers great location with affordable price and stand-5-star facilities."

    Tang

    |

    March 19, 2023

Property ranking|Compared to 550 Singapore properties
See all rankings
Location score
9.2/10
Room comfort score
8.1/10
Couples review score
8.7/10
Cleanliness score
8.7/10
Better than
91
%
of Singapore properties
Better than
89
%
of Singapore properties
Better than
88
%
of Singapore properties
Better than
87
%
of Singapore properties
Overall rating:

8.5

Excellent
33,690 reviews
Cleanliness
8.7
Facilities
8.3
Location
9.2
Read all reviews >
What travelers say they love:
The room and bathroom are spacious and comfortable and good.
Shaun from Japan
Solo traveler
More about Carlton Hotel Singapore - SG Clean Certified

More about Carlton Hotel Singapore - SG Clean Certified

Carlton Hotel Singapore - SG Clean Certified

Carlton Hotel Singapore - SG Clean Certified, located in Singapore city center, is a popular choice for travelers. With its convenient location, the hotel offers easy access to the city's must-see destinations.
All offerings provided by Carlton Hotel Singapore - SG Clean Certified help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Singapore is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service and room service let you get the most out of your time at the Carlton Hotel Singapore - SG Clean Certified. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Carlton Hotel Singapore - SG Clean Certified. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker, instant coffee and instant tea are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Carlton Hotel Singapore - SG Clean Certified. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
A day in will be as fun as a day out with ranges of recreational activities offered at Carlton Hotel Singapore - SG Clean Certified. A relaxing end to every day is possible with a visit to the massage, salon, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At Carlton Hotel Singapore - SG Clean Certified, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Around the property

Be sure to visit some of the city's popular sights during your stay in Singapore. Don't forget to stop by the most iconic landmark in the area, the famous Singapore Flyer just 1.3 km away. Be sure to visit Sands Skypark Observation Deck located 1.4 km away, an item on every checklist of those who travel to Singapore.


Reasons to stay here

Compared to other accommodations in Singapore, facilities here are rated higher than 90% of them.
Compared to the city's accommodation options, this hotel scored higher than 95% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 91% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

1,224 mentions

Breakfast

1,009 mentions

Internet

618 mentions

Food & Dining

332 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Korean
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Electric kettle
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Laptop workspace
  • Linens
  • Mirror
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Sewing kit
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site
Cafe Mosaic
  • Cuisine: International, Local
  • Menu: Buffet, A-la-carte
Wah Lok Cantonese Restaurant
  • Cuisine: Cantonese
  • Menu: A-la-carte
Tuxedo Café & Pâtisserie
  • Cuisine: European
  • Menu: A-la-carte
Shinji by Kanesaka
  • Cuisine: Japanese
  • Menu: A-la-carte

Location

76 Bras Basah Road, City Hall, Singapore, Singapore, 189558
Exceptional
Location

9.2

Airports
  • Seletar Airport (XSP)
    13.5 km 19 min drive
  • Singapore Changi Airport (SIN)
    17.2 km 19 min drive
Public transportation
  • Singapore Mass Rapid Transit (SMRT)
    160 m
  • City Hall MRT Station
    280 m 3 min walk
Hospital or clinic
  • Medical Clinic
    250 m
Shopping
  • Orchard Road
    1.8 km
Convenience store
  • 7 Eleven
    290 m 1 min drive
Cash withdrawal
  • ATM
    140 m 1 min walk

What's nearby

Popular landmarks
  • Singapore Flyer
    1.3 km
  • Sands Skypark Observation Deck
    1.4 km
  • Chinatown
    1.8 km
  • Orchard Road
    1.8 km
  • Cloud Forest
    1.9 km
  • Gardens By The Bay East
    2.0 km
  • Singapore Botanic Gardens
    4.6 km
  • National Orchid Garden
    4.6 km
  • Night Safari
    13.8 km
  • Singapore Zoo
    13.8 km
Nearby landmarks
  • Bar & Billiard Room
    40 m
  • Long Bar
    50 m
  • Chinese Fan Palms (Livistona chinensis)
    50 m
  • North Bridge Road
    60 m
  • Artfolio Gallery
    90 m
  • Woods & Woods
    90 m
  • Chan Hampe Galleries
    90 m
  • CYC The Custom Shop
    90 m
  • L'ecrin Boutique Singapore
    90 m
  • Loof
    90 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that unaccompanied child check in age should be minimum 18 years old.
  • Wi-Fi/Internet access is available only in certain areas of the property.
  • When booking for 5 or more rooms, different policies and additional supplements may apply.
  • Parking is available at no additional charge. Parking spaces are limited to one per room. Additional spaces will incur additional charges.
  • Hotel club lounges are reserved for guests age 17 years and older during evening cocktail hours. Dress code is smart casual and slippers, flip flops, tank tops, bathrobes, singlets, and gym gear are not permitted.
  • All special requests are subject to availability and additional charges may apply.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center1. Km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)42 SGD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors26
  • Number of restaurants3
  • Number of rooms 940
  • Room voltage220
  • Year property opened1988
  • Most recent renovation2015
Parking
  • Daily parking fee39 SGD

Property announcements

Due to COVID-19 circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

Express Check-in is not available until further notice.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Reviews of Carlton Hotel Singapore - SG Clean Certified from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.3
Location9.2
Room comfort and quality8.1
Service8.4
Value for money8.2
High score for Singapore
Rating
9+ Exceptional (5,951)
8-9 Excellent (4,277)
7-8 Very Good (4,846)
6-7 Good (1,639)
<6 Below Expectation (1,279)
Time of the year
Mar - May (4,538)
Jun - Aug (4,885)
Sep - Nov (3,887)
Dec - Feb (4,682)

Show reviews that mention 

Showing 17,992 verified guest comments
12345
10.0
Exceptional
giampiero from Italy
Solo traveler
Deluxe Room
Stayed 2 nights in December 2019

"Simply the most fantastic experience I've ever had in Singapore. The Carlton Hotel is the Best."”

I arrived night late from Japan. At the time of Check-in I had some fever line and honestly I wasn't feeling well. But Mr. "Shuhune Swaran Sanmugan" took care of me with great professionalism, sensitivity and infinite humanity, till to make my short stay at the Carlton Hotel as comfortable and safe as possible, a Real Dream. Thanks to him, I left without a fever for Italy and I arrived home rested and in good health. "This is what we guests call: Higher level of hospitality. Five stars and more ... Simply fantastic." I am very happy that such a Special and Fantastic Person as Mr. Shuhune Swaran Sanmugan works for the Carlton Hotel and bringing the Good Name of the Hotel higher and higher. I recommend the Carlton Hotel to everyone. Thank you so much for everything Mr. Shuhune Swaran Sanmugan and see you soon at the Carlton Hotel Singapore. With great gratitude, Mr. Giampiero Baghino

Reviewed February 15, 2020

See room deals

10.0
Exceptional
Oscar-Oliver from New Zealand
Family with teens
Deluxe Room
Stayed 2 nights in November 2019

A great place to stay in downtown Singapore”

Perfect location, right across the street from Raffles and Raffles City Mall, everything in downtown is a short walk away. The hotel has a nice pool and a gym too. Breakfast is amazing with heaps of hot and cold Western and Asian dishes. Special thanks to the friendly hotel staff who were very helpful and promptly swapped the room upon our arrival as there seemed to be a hiccup where a twin bed request had not gone through via Agoda. They were also very kind to take breakfast upstairs to our room when we were sick - that day we were supposed to check out but we were allowed to stay in later until our evening flight and we're immensely grateful for that, having in mind that they were fully booked. It's a classy hotel with beautiful interior and nice clean rooms. I would stay again.

Reviewed November 20, 2019

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10.0
Exceptional
LENORE from Australia
Solo traveler
Deluxe Room
Stayed 7 nights in January 2019

My 9 day stay at Carlton”

The Carlton Hotel has an excellent location. It is close to the Dhoby Ghaut and Raffles City MRT stations. The staff are excellent and the service brilliant. The reception is manned 24 hours and housekeeping is very prompt. The rooms are cleaned every day and the motto is "keep the hotel guest happy at all times". Even if you don't know the location of a place, reception will give you a map and explain all the transport options.

Reviewed January 13, 2019

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10.0
Exceptional
Dinh
Family with young children
Deluxe Room
Stayed 1 night in May 2019

One of the best in town”

This hotel is new, clean and tidy. Love its design as new, modern looking & sophisticated bringing more brightness to the room. Staff is super friendly as even the one who assist us with taxi at front door, they shake our hand and wished us good trip when we were checking out. Location is good as it’s opposite Raffles city shopping mall and if you take Taxi, it takes you 5 mins to the Giant wheels, Garden by the Bay & Marina Bay Sands. Under Raffles city shopping mall, you can enjoy MRT ride to wherever in Singapore. Very good value for money!

Reviewed May 28, 2019

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10.0
Exceptional
Kamarudin from Singapore
Couple
Deluxe Room
Stayed 1 night in April 2021

The best Staycation!”

Beautiful hotel and the room is clean and cozy. The view from the room is amazing. The staffs are friendly, courteous, attentive and very helpful. The help given for me to change my room from 2004 to 2201 was fast. A big thumbs up to the lady that help me over the phone. And also a big thumbs up to Adrian that help me to get my watch that I left behind from the 1st room given. Their excellent customer service, help and honesty is beyond my expectation. Breakfast is great with friendly and courteous staffs there to help you. Highly recommended!

Reviewed April 05, 2021

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10.0
Exceptional
Nur from Singapore
Couple
Deluxe Room
Stayed 4 nights in April 2021

Satisfied and Pleased”

During our stay, was abit upset that we didnt get any free upgraded like we had before. Was expecting a free upgraded or at least send a birthday cake to our room since it was stated in the remarks column- Birthday Celebration. But nevertheless, we were very pleased and satisfied with the housekeeping. They came twice a day. If you are not free in the morning, there will be another visit in the evening. So fret not! The room was indeed spacious but the only part that we hate was the shower and the cubicle were separated. NO water hose in the cubicle. Its a bit hassle for us to move here and there when there is NO water in that cubicle. The breakfast was a so-so for us. Not that WOW factors. Should have more options for the Muslim guests to choose from. Apart from that, maybe the staffs especially the supervisors or those who were in BLACK blazess on duty in the restaurants should at least stand 1m apart from each other and do not gossips infront of their guests. Its really not nice and unprofessional. Lastly, Kuddos to KEVIN for doing an incredible job at the restaurants and minding his own business.

Reviewed April 07, 2021

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10.0
Exceptional
Pei from Singapore
Couple
Deluxe Room
Stayed 4 nights in December 2021

Excellent hotel in walking distance to everywhere in town”

I never regretted booking Carlton for our one week staycay! We made full use of their gym and swimming pools facilities (gym was quite well equipped and swimming pool, although small, runs from 1.05m to 2m deep. There's a kids pool by the side). We only wished the gym opened to later than 7pm so we could exercise after our heavy meals. Our room was facing Marina Bay Sands and we woke up to good view every morning. The hotel is across the street from Chijmes and Raffles City, Suntec and Funan are just a couple minutes away. (No worry about food or lack of places for after meal walks or shopping!!) During our stay, we even did quiet morning walks to Chinatown and Telok Ayer! We didnt book breakfast with the hotel, but plenty of options and good food available everywhere. Bathroom was big with a bathtub. The hotel was also really sweet to offer us complimentary cake for our anniversary! It was a really great stay and we'll be back again for staycay in the future :)

Reviewed December 31, 2021

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10.0
Exceptional
Muhammad from Singapore
Family with young children
Premier Room
Stayed 2 nights in June 2021

Exceptional”

Hotel room was very clean. Utensils in the room were wrapped. We could smell the disinfectant upon entering the room. Staff were very friendly and our requests were met promptly. The staff helped us to push our luggage to the lift. As our staycation was during the no dine-in period, we had a lot of thrash after every meal. Our thrash was picked up almost immediately after we called the guest services. Well done Carlton! I am very impressed with the quality of service. Way better than quality of service in more expensive hotels in CBD area.

Reviewed June 19, 2021

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10.0
Exceptional
Shirley from Singapore
Family with young children
Deluxe Room
Stayed 2 nights in June 2019

Excellent Choice”

My family had a wonderful 2 nights stay in Carlton. We had booked a Deluxe Room but got upgraded to a Premium room at the new wing upon check in. Check in and check out process was a breeze too. The room is very new and clean. Our room has a wonderful view overlooking City Hall and the Padang. The hotel is also conveniently located to the MRT stations and various big shopping malls. My family and i had a wonderful stay there. Will definitely booked again.

Reviewed July 09, 2019

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10.0
Exceptional
Giggs
Group
Deluxe Room
Stayed 2 nights in January 2019

Good location, lot of facilities, very clean and helpful staffs”

Hotel facilities are really good. Sofa at lobby are very comfortable. I slept at sofa lobby while waiting check in, woke up with full energy. Also there’s shower room for uncheck in guest. Staffs are very active and helpful. Moreover, hotel catering is good. The hotel close to Raffle mall and Chijmes where modern restaurants in there. And also close to MRT Bras Basah and MRT City hall, walk only 3-5 minutes. Very impressive!!

Reviewed January 21, 2019

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10.0
Exceptional
Angeline from Singapore
Solo traveler
Executive
Stayed 1 night in September 2021

2nd Staycation @Carlton Hotel”

My repeated stay as I have a good impression of Carlton. The executive room is clean and comfortable. The staff is friendly and helpful and the food at Café Mosaic and Wah Lok Restaurant is delicious. The location is great for shopping and public transportation is easily accessible. A great hotel to rest and relax in. Thanks to all who attended to me during my stays there. Stay safe and healthy and see you all again soon!

Reviewed September 03, 2021

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10.0
Exceptional
Johnny from Singapore
Couple
Executive
Stayed 2 nights in November 2021

Excellent value with excellent location”

Had a 2 night stay with my wife in Carlton. The staff are very friendly. Manage to hit the gym twice a day, Mike is so helpful in the gym, ensuring both of us use the equipment correctly and safely. The room is big, clean and view awesome! Anything and everything is nearby as in 3 mins walk away, Boat Quay, Clark Quay are also walking distance.

Reviewed November 23, 2021

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10.0
Exceptional
phung from Vietnam
Business traveler
Executive
Stayed 2 nights in April 2019

Good place for business trip”

My suggestion only: I dont pay attn on the button "do not disturb" which has been turned on when i came, therefore i have no make up room on the next day, and i need to call the reception to get 2 water bottles. I just recommend the hotel when they do cleaning for next customer, they should turn off all the buttons to avoid the similar issue or unexpected complaint. Overall, the hotel is good, you only walk for few minutes to get the public transportation. You also can try the food in Chijmes nearby with 1 Michelin star Ramen.

Reviewed April 16, 2019

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10.0
Exceptional
Wong from Malaysia
Couple
Deluxe Room
Stayed 2 nights in May 2022

Totally exceeded my expectations.”

This is so far the best hotel I've ever stayed in Singapore. Good location & good services & friendly staff members!!! This hotel has good value for money, compared to other hotels of the same price, the room is big and comfortable. Besides, they do have the luggage storage after you checked out. It is so good for me as my flight is 10:10pm and I don’t want to carry my luggage up and down. Highly recommended!!!

Reviewed June 03, 2022

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10.0
Exceptional
Neil from Philippines
Solo traveler
Deluxe Room
Stayed 2 nights in August 2019

Best Hotel in SG I have stayed”

I have been to Singapore a couple of times and have stayed with different hotels each time. Carlton so far is the best I have been to. The lobby is grand which you would rarely find in many hotels in SG perhaps due to limited space. Staff are very quick. Check-in and check-out was a breeze. Breakfast buffet was very sumptuous but I doubt you would enjoy that same meal everyday if you stay there for a long time. The room, is awesome. As a solo traveler, I had the entire room to myself. It was a King Size bed, there is a separate working table in front of the floor-to-ceiling window. Toilet is huge with separate showers and tub. It is just awesome. It is definitely worth your money!

Reviewed September 17, 2019

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10.0
Exceptional
Mary from Philippines
Couple
Deluxe Room
Stayed 3 nights in June 2022

Excellent Hotel! ”

This has always been one of my favorite hotels in Singapore! The location is perfect. It’s very near Raffles City Mall. It’s also near the Good Shepherd Cathedral. The premier room where we stayed was awesome with a beautiful view of Marina Bay Sands. I love the ambiance in the lobby. The staff were courteous and helpful. There was a money changer machine in the lobby ( very helpful ), a cafe, and a restaurant! The hotel also has a swimming pool and a spa. The bed was very comfy! We had a wonderful stay! We will definitely stay in this hotel again when we come back to Singapore. Thank you Carlton Hotel! 💗

Reviewed June 28, 2022

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10.0
Exceptional
Tun from Singapore
Couple
Premier Room
Stayed 1 night in April 2021

Impressive”

I'm impressed with the design of the Premier Room. It was spacious & modern. The bed was comfortable. The view overlooking Marina Bay was magnificent. Check in & check out processes was smooth. I booked this room to setup a marriage proposal and they allowed my request to have an early check in and late check out. Overall, I'm pleasant with my stay & will choose this hotel again in the future.

Reviewed April 19, 2021

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10.0
Exceptional
Paul from Australia
Business traveler
Deluxe Room
Stayed 1 night in April 2019

Great value, location and facilities”

A great find in Singapore with excellent location, clean and comfortable rooms and great facilities. There is a 24 hour McDonalds around the corner for a cheap and simple breakfast and supermarkets adjacent. Raffles Hotel is opposite so you can stroll for a drink in the Long Bar. Hotel pool is great and the surrounds well kept. A great choice in Singapore!

Reviewed April 14, 2019

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10.0
Exceptional
Arlene from Philippines
Group
Deluxe Room
Stayed 1 night in December 2019

We had wonderful stay. Nice and very accommodating staff, spotlessly clean rooms and lobby, ”

Helpful staff in assisting with directions, taking pics, great location. They have granted all requests I made, ie twin beds in one room and king bed in the other room. Very chrismacy atmosphere and happy environment. Thanks to Agoda for the recommendation and to all staff who made our vacation worth it.

Reviewed December 14, 2019

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10.0
Exceptional
Victoria
Couple
Stayed 2 nights in August 2019

Great location and beautiful room!”

We found our stay to be excellent! The staff at Carlton were so friendly and helpful from the receptionists to the cleaners. Carlton is in a great location as a base to visit anywhere. City hall MRT is right round the corner which allows you to access anywhere you like. Although if you wish to walk it’s never too far away from top site seeing places.

Reviewed August 27, 2019

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