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Reception, Centro Capital Centre by Rotana in Abu Dhabi
Studio with Queen Bed and Kitchenette - Bed, Centro Capital Centre by Rotana in Abu Dhabi
a tall building with a clock on the side of it, Centro Capital Centre by Rotana in Abu Dhabi
Lobby, Centro Capital Centre by Rotana in Abu Dhabi
Lobby, Centro Capital Centre by Rotana in Abu Dhabi
Swimming pool [outdoor], Centro Capital Centre by Rotana in Abu Dhabi
a large swimming pool with a balcony overlooking the ocean, Centro Capital Centre by Rotana in Abu Dhabi

Removed from saved list

8.2

Excellent

565 reviews

565 reviews

Housekeeping32
Swimming Pool8
Shops4
See map
See map

8.0

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Sheikh Zayed Grand Mosque Center 3.6 km
Heritage Village 12.8 km
Observation Deck at 300 12.8 km
Emirates Palace 13.4 km
Louvre Abu Dhabi 13.5 km
Marina Mall 13.6 km
Yas Marina Circuit 17.7 km
Yas Waterworld Abu Dhabi 17.9 km
Ferrari World Abu Dhabi 18.4 km
Yas Mall 18.8 km
Nearby landmarks
Abu Dhabi National Exhibitions Centre 360 m
Specialized Rehabilitation Hospital 990 m
Gate 21 1.1 km
Zayed Military Hospital 1.1 km
Parking Area 9 1.2 km
Wound Center 1.2 km
Wooridul Spine Center 1.3 km
Abu Dhabi Knee & Sports Medicine Center 1.3 km
Orthopedics & Spine 1.3 km
Operating Theaters & Intensive Care Unit 1.3 km

Centro Capital Centre by Rotana

Al Khaleej Al Arabi Street, Capital Centre, Adjacent to ADNEC Exhibition centre, 44493 Abu Dhabi, United Arab Emirates, City Center, Abu Dhabi, United Arab Emirates, 44493 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the City Center part of Abu Dhabi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sheikh Zayed Grand Mosque Center. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Free airport transfer

Free Wi-Fi in all rooms!

Currency exchange

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Golf course [on-site]

Luggage storage

Contactless check-in/out

Your dates are popular among travelersUsers are booking a place in Abu Dhabi every 1 minutes on Agoda.com
Value for money8.3
Location rating8.0
Nearest airportAl Bateen Executive Airport (AZI)
Distance to airport1.6 km

Rooms available at Centro Capital Centre by Rotana

Excellent
Room comfort & quality

8.2

Studio with Queen Bed and Kitchenette
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Centro Room with Queen Bed
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Centro Twin Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Centro Plus Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Centro High Floor Room with Queen Bed
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Family Connecting Rooms - Queen and Twin Bed
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 double bed and 2 single b...
Enter dates to see prices
Centro Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Centro High Floor Twin Room
...
  • Room size: 24 m²/258 ft²
  • 2 single beds
Enter dates to see prices
Centro Studio
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Centro Room 1 King bed Non smoking
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Centro Capital Centre by Rotana offer airport transfer?

Centro Capital Centre by Rotana offers airport transfer services for free upon request. To request, check the box on the booking form just before the payment page.

Does Centro Capital Centre by Rotana have a fitness center?

Centro Capital Centre by Rotana features free fitness center that is fittingly located at the tip of your finger, making it possible for you to get your daily exercise in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Does Centro Capital Centre by Rotana provide laundry services?

Yes! Centro Capital Centre by Rotana offers hot water linen and laundry washing at your grasp for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

Is car parking available at Centro Capital Centre by Rotana?

Centro Capital Centre by Rotana has car park onsite free of charge for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Does Centro Capital Centre by Rotana provide an option for contactless check-in and check-out?

At Centro Capital Centre by Rotana, travelers can take part in contactless check-in and check-out option provided by this property for your benefit and safety.

What is the average travel time to the closest airport from Centro Capital Centre by Rotana?

The average travel time to get from Centro Capital Centre by Rotana to the airport is 30 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.

How long do visitors normally stay at Centro Capital Centre by Rotana?

Verified past guests that have stayed at Centro Capital Centre by Rotana had an average nightly stay of 1 night at this property.

In which languages can Centro Capital Centre by Rotana's employees communicate?

Centro Capital Centre by Rotana can communicate in 9 languages and supports widely used languages such as English and Spanish for guests going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What is the typical rating that verified Families with young children have given to Centro Capital Centre by Rotana?

Past families with young children that have stayed at this property have given Centro Capital Centre by Rotana an average rating of 7.8. You can look up more specific customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Centro Capital Centre by Rotana?

Past families with older children that have stayed at this property have given Centro Capital Centre by Rotana an average rating of 8.1. You can search for more descriptive customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Centro Capital Centre by Rotana?

Verified local visitors that have stayed at this property have given Centro Capital Centre by Rotana an average rating of 8.5. You can look up on more comprehensive customer testimonials, and responses for this property down in the review section.

What is the nearest train, metro, or bus station to Centro Capital Centre by Rotana?

The nearest train, metro, or bus station is PRT Line, 18021.6 m away from Centro Capital Centre by Rotana.

See map

Explore the neighborhood

What people love about Centro Capital Centre by Rotana

  • 10

    Exceptional
    Staff 

    "The staff was very helpful, the food was good, facilities were good and clean, wi-fi was strong, the hotel is in a great location."

    Gureni

    |

    April 14, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Clean room and everything was great"

    mohammad

    |

    February 26, 2023

  • 10

    Exceptional
    Location

    "Nice location, enough parking facility, very good staffs and so on."

    ABDU

    |

    April 26, 2023

Overall rating:

8.2

Excellent
565 reviews
Cleanliness
8.7
Facilities
8.0
Location
8.0
Read all reviews >
What travelers say they love:
Shakil pour son accueil chaleureux et son assistance.
Samer from Saudi Arabia
Business traveler
More about Centro Capital Centre by Rotana

More about Centro Capital Centre by Rotana

Centro Capital Centre by Rotana

Wake up to the wonder of Abu Dhabi with a stay at Centro Capital Centre by Rotana, located only minutes from the heart of the city.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Abu Dhabi.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service helps you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Centro Capital Centre by Rotana include a separate living room, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with bottled water, a coffee or tea maker, instant coffee and instant tea in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Centro Capital Centre by Rotana has a selection of cuisine types including halal options.
Have fun at night with your travel companions right at the hotel's bar. If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

Take some time to explore Abu Dhabi. One of the city's most iconic and famous buildings is Emirates Palace, located 13.3 km away. Pose in front of Yas Marina Circuit located 17.7 km away, and you can always show your friends the time you went to Abu Dhabi.

Show less

Amenities and facilities

Excellent
Facilities

8

Most talked about facilities

Housekeeping

21 mentions

Swimming Pool

18 mentions

Internet

13 mentions

Food & Dining

4 mentions

Languages spoken
  • English
  • Arabic
  • Filipino
  • Hindi
  • Nepali
  • Russian
  • Sinhala
  • Spanish
  • Ukrainian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Pool facilities
  • Pool with view
  • Sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids safety features
Access
  • Adult-only property
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Accessible by stairs
  • Air conditioning
  • Baby cot (upon request)
  • Bathroom phone
  • Blackout curtains
  • Carbon monoxide detector
  • Cleaning products
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Deadbolt on door
  • Desk
  • Electric kettle
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Free laundry service
  • Hair dryer
  • Hand sanitizer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • LAN Internet in room [free]
  • Laptop workspace
  • Linens
  • Mirror
  • Private bathroom
  • Reading light
  • Safety/security feature
  • Satellite/cable channels
  • Self-closing door
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Buffet
Restaurants on site
c.taste restaurant
  • Cuisine: International
  • Menu: Buffet, A-la-carte
c.deli shop
  • Cuisine: International
  • Menu: Buffet
c.mondo bar
  • Cuisine: International
  • Menu: Buffet

Location

Al Khaleej Al Arabi Street, Capital Centre, Adjacent to ADNEC Exhibition centre, 44493 Abu Dhabi, United Arab Emirates, City Center, Abu Dhabi, United Arab Emirates, 44493
Excellent
Location

8

Airports
  • Al Bateen Executive Airport (AZI)
    1.6 km 10 min drive
  • Abu Dhabi International Airport (AUH)
    21.4 km 20 min drive
Public transportation
  • Abu Dhabi Central Bus Station
    8.7 km
  • PRT Line
    18.0 km
Hospital or clinic
  • Specialized Rehabilitation Hospital
    990 m
Shopping
  • Al Wahda Mall
    9.0 km
Cash withdrawal
  • ATM
    250 m

What's nearby

Popular landmarks
  • Sheikh Zayed Grand Mosque Center
    3.6 km
  • Heritage Village
    12.8 km
  • Observation Deck at 300
    12.8 km
  • Emirates Palace
    13.4 km
  • Louvre Abu Dhabi
    13.5 km
  • Marina Mall
    13.6 km
  • Yas Marina Circuit
    17.7 km
  • Yas Waterworld Abu Dhabi
    17.9 km
  • Ferrari World Abu Dhabi
    18.4 km
  • Yas Mall
    18.8 km
Nearby landmarks
  • Abu Dhabi National Exhibitions Centre
    360 m
  • Specialized Rehabilitation Hospital
    990 m
  • Gate 21
    1.1 km
  • Zayed Military Hospital
    1.1 km
  • Parking Area 9
    1.2 km
  • Wound Center
    1.2 km
  • Wooridul Spine Center
    1.3 km
  • Abu Dhabi Knee & Sports Medicine Center
    1.3 km
  • Orthopedics & Spine
    1.3 km
  • Operating Theaters & Intensive Care Unit
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • As per UAE law, guests are required to present a valid UAE Emirates ID or a valid passport upon check-in.
  • Airport transfer is available at no additional charge. In order to reserve the transfer, please inform the property of your arrival details at least 1 day prior to arrival.
  • Breakfast is an extra fee of AED 60 per person in addition to the room rate for the All Day Dining Restaurant.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until00:00
  • Check-out from12:00
  • Check-out until13:00
  • Reception open until00:00
Getting around
  • Airport transfer fee0 AED
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)65 AED
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors20
  • Number of restaurants1
  • Number of rooms 414
  • Year property opened2012

Reviews of Centro Capital Centre by Rotana from real guests

Provided by verified guests of Agoda
8.2
Cleanliness8.7
Facilities8.0
Location8.0
Room comfort and quality8.2
Service8.4
Value for money8.3
High score for Abu Dhabi
Rating
9+ Exceptional (110)
8-9 Excellent (65)
7-8 Very Good (73)
6-7 Good (22)
<6 Below Expectation (41)
Time of the year
Mar - May (57)
Jun - Aug (98)
Sep - Nov (71)
Dec - Feb (85)

Show reviews that mention 

Showing 311 verified guest comments
12345
10.0
Exceptional
Chamath from Qatar
Solo traveler
Centro Room with Queen Bed
Stayed 1 night in January 2023

Good value for money”

Good value for money i have no complaints and good for a short stay

Reviewed February 04, 2023

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Dear Guest, Thank you for sharing your feedback following your stay with us. I am happy to read that our colleagues, products and services have exceeded your expectations. We look forward to welcoming you back. Best regards, Karim Nahas Complex General Manager

Responded February 17, 2023
Centro Capital Centre by Rotana
10.0
Exceptional
Chamath from Qatar
Solo traveler
Centro Room with Queen Bed
Stayed 2 nights in February 2023

Good value for money”

Good value for money and has all the essentials

Reviewed February 03, 2023

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Dear Guest, Thank you for sharing your feedback following your stay with us. I am happy to read that our colleagues, products and services have exceeded your expectations. We look forward to welcoming you back. Best regards, Karim Nahas Complex General Manager

Responded February 17, 2023
Centro Capital Centre by Rotana
10.0
Exceptional
Anuscka from United Arab Emirates
Solo traveler
Centro Room with Queen Bed
Stayed 1 night in April 2022

Affordable ”

Clean affordable hotel,reception Check in was fast,room clean,bed very soft ,I had a good night rest.

Reviewed April 05, 2022

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Dear Guest, Thank you for sharing your exceptional experience here on Agoda. It overwhelms us to know that our valued guests have created memorable experiences from the services and hospitality we have provided. Experiences like yours inspire us to do better. We will be looking forward for your return. Yours sincerely, Karim Nahas General Manager

Responded April 07, 2022
Centro Capital Centre by Rotana
9.6
Exceptional
ETTA from United Kingdom
Couple
Centro Twin Room
Stayed 2 nights in November 2022

Our stay”

Couldn’t have asked for better hotel we wanted a hotel close to airport for a two day stopover was just what we wanted

Reviewed November 20, 2022

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Dear ETTA, Thank you for sharing your feedback on Agoda. It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon. Best regards, Karim Nahas General Manager

Responded November 21, 2022
Centro Capital Centre by Rotana
10.0
Exceptional
Hana from United Arab Emirates
Couple
Centro Room with Queen Bed
Stayed 1 night in August 2022

Exceptional”

A nice hotel with a lovely staff .

Reviewed August 09, 2022

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Dear Guest, Thank you so much for your great review of Centro Capital Centre on Agoda. We are very delighted with your feedback which will encourage the team to provide better service & hospitality experience. Look forward to your next visit. Kind regards, Karim Nahas General Manager

Responded August 11, 2022
Centro Capital Centre by Rotana
10.0
Exceptional
Stephen from United Arab Emirates
Couple
Centro Room with Queen Bed
Stayed 2 nights in February 2020

I have stayed there before and I stay there again ”

The location and the price

Reviewed February 22, 2020

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Dear guest, Thank you for sharing your exceptional experience here on Agoda. It overwhelms us to know that our valued guests have created memorable experiences from the services and hospitality we have provided. Experiences like yours inspire us to do better. We will be looking forward for your return. Yours sincerely, Karim Nahas General Manager

Responded March 03, 2020
Centro Capital Centre by Rotana
10.0
Exceptional
Stephen from United States
Couple
Centro Room with Queen Bed
Stayed 1 night in January 2020

Great”

The location is great and I will return.

Reviewed January 10, 2020

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Dear guest, Thank you for sharing your exceptional experience here. It overwhelms us to know that our valued guests have created memorable experiences from the services and hospitality we have provided. Experiences like yours inspire us to do better. We will be looking forward for your return. Yours sincerely, Karim Nahas General Manager

Responded February 02, 2020
Centro Capital Centre by Rotana
9.2
Exceptional
Gary from United Arab Emirates
Solo traveler
Centro High Floor Room with Queen Bed
Stayed 1 night in January 2022

Long Time No Stay”

Although it had been many years, I was shocked when one of front desk team called me by name as soon as I arrived. Service remained too rate the entire time there. Thank you. You should definitely be rated one ⭐ higher 👍🏼⭐⭐⭐⭐

Reviewed February 05, 2022

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Dear Mr. Gary, Thank you for sharing your feedback on Agoda. I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations. We look forward to welcoming you back. Best regards, Karim Nahas Complex General Manager

Responded February 15, 2022
Centro Capital Centre by Rotana
8.4
Excellent
FAISAL from United Arab Emirates
Family with teens
Family Connecting Rooms - Queen and Twin Bed
Stayed 3 nights in December 2022

Pleasant Stayed in Centro ”

Me & family enjoyed a lot and felt comfort while staying in Centro capital center. Neat and clean rooms, staff is very nice and good behaviour guys. Easy to access Lulu super market.

Reviewed December 31, 2022

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Dear FAISAL, Thank you for sharing your feedback on Agoda. I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations. We look forward to welcoming you back. Best regards, Karim Nahas Complex General Manager

Responded January 02, 2023
Centro Capital Centre by Rotana
8.4
Excellent
Jona from United Arab Emirates
Business traveler
Centro Room with Queen Bed
Stayed 1 night in July 2022

Nice”

The hotel staff is accommodating. His name is Michael. The room was clean and spacious. There is a bus stand just across the hotel entrance. Everything is ok except they don’t have a bellboy.

Reviewed July 28, 2022

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Dear Jona, Thank you for sharing your feedback on Agoda. I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations. We look forward to welcoming you back. Best regards, Karim Nahas Complex General Manager

Responded August 03, 2022
Centro Capital Centre by Rotana
9.2
Exceptional
SUSANTHKUMAR from United Arab Emirates
Family with young children
Centro Twin Room
Stayed 1 night in December 2019

Exceptional”

Have a nice stay very clean and well maintained rooms room is a little small size

Reviewed January 06, 2020

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Dear guest, Thank you for your recent stay with us and for sharing your review. Centro is a brand designed for business and leisure travelers seeking style, sophistication and value for money. For this reason, certain amenities and services were modified or excluded such as bellboys and room size to keep our rate affordable. This allows us to bring you the high standards of hospitality with competitive prices. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. We do hope that you will consider us again for your future accommodation needs. Sincerely, Karim Nahas Complex General Manager

Responded February 02, 2020
Centro Capital Centre by Rotana
8.0
Excellent
Samer from Saudi Arabia
Business traveler
Centro Twin Room
Stayed 1 night in January 2020

Very good”

Je souhaite remercier Mr. Shakil pour son accueil chaleureux et son assistance. Également Merci Miss Michelle (room service/cleaning) pour son excellent travail. Thank you Mr. Shakil for your kind welcome and assistance. Thank you, Miss Michelle, for your excellent work.

Reviewed January 31, 2020

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Dear guest, Thank you for taking time to share a kind feedback of your stay at Centro Capital Centre. We are pleased to know that you had a very good stay experience and particularly appreciated the warmth and hospitality of the mentioned team members. Our aim is to make our guest feel welcomed and satisfied with their stay and we are happy that we achieved this! This will surely boost our confidence in continuously giving an exceptional service. Your recommendation towards us is highly appreciated. It is our pleasure to be at your service and we look forward to your next visit. Yours sincerely, Karim Nahas General Manager

Responded February 02, 2020
Centro Capital Centre by Rotana
8.4
Excellent
AMJAD from United Arab Emirates
Solo traveler
Centro Room with Queen Bed
Stayed 1 night in January 2020

Worth every Dirham , one of the best of Abi Dhabi”

Everything is Amazing There was some stinky smell in the room but when contacted Housekeeping they sorted it out.

Reviewed January 13, 2020

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Dear guest, Thank you for taking some time to write us your feedback regarding your stay at Centro Capital Centre. We are extremely pleased to know that you enjoyed your stay with us and I am delighted to hear that the housekeeping team was able to resolve the issue. Glad that we could serve you better. We are very much look forward to welcoming you back in the near future. Yours sincerely, Karim Nahas General Manager

Responded February 02, 2020
Centro Capital Centre by Rotana
8.4
Excellent
carlos from United Arab Emirates
Couple
Centro Room with Queen Bed
Stayed 1 night in January 2020

Nice hotel but narrow rooms”

The hotel is nice, the location good, the price not too bad. The only cons is very narrow rooms and the ramp for the garage is badly made, if you car is low the belly is gonna touch the floor.

Reviewed January 28, 2020

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Dear guest, Thank you for your recent stay with us and for sharing your review. Centro is a brand designed for business and leisure travelers seeking style, sophistication and value for money. For this reason, certain amenities and services were modified or excluded such as bellboys and room size to keep our rate affordable. This allows us to bring you the high standards of hospitality with competitive prices. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. We do hope that you will consider us again for your future accommodation needs. Sincerely, Karim Nahas Complex General Manager

Responded February 02, 2020
Centro Capital Centre by Rotana
7.6
Very good
Ahmed from United Arab Emirates
Solo traveler
Centro Room with Queen Bed
Stayed 2 nights in December 2019

Recommended”

Pros 1- Good size rooms (standards was my experience) 2- Quick check in and check out service 3- Was very busy but the staff managed to not delay us 4- very clean Cons 1- Very limited TV channels 2- Intended to stay few more hourse and was fine to be charged but i was informed that the hotel was fully booked although rooms were available online.

Reviewed December 31, 2019

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7.2
Very good
Saeed from United Arab Emirates
Business traveler
Centro Room with Queen Bed
Stayed 1 night in September 2022

Room not reserved ”

Before two to three days I booked a smoking room but once I reach there There was no room that u booked Secretgard if he stand in a hotel or no while I ask for a hotel 🤦🏻🤦🏻

Reviewed September 17, 2022

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Dear Guest, I am very concerned to see that you were disappointed with your overall experience at Centro Capital Centre. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. I hope that this issue will not deter you in staying with us and we are very eager to do our very best to meet your expectation next time. I will be looking forward to personally welcome you on during your next visit. Yours sincerely, Karim Nahas General Manager

Responded September 19, 2022
Centro Capital Centre by Rotana
7.2
Very good
AHMED from United Arab Emirates
Family with young children
Centro Room
Stayed 1 night in July 2020

Bad experience ”

1 -Very late check in .( she said no booking for you and asking the manager help) and he handle it .. 2 - very small parking and you must take permission to open the gate to go down the next floor . 3- no wifi at all in my room .. and when I complaint he said ( end of the day ) we can change the room for you.. 4-you cant access to the pool because the pool small and always full from the opening till the close hours .. 5- guest service is very late in answering the calls. Overall Bad experience ( will not go again )

Reviewed August 02, 2020

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5.6
Ivanna from United Arab Emirates
Solo traveler
Centro Room with Queen Bed
Stayed 1 night in August 2020

Not clean!”

While I do understand that they offer low rates for their rooms, I believe that cleanliness shouldn't be compromised. There's a sanitized sticker on the door before you enter but that makes me think twice because I saw some "stains" of I don't know what on the bathroom door. Also there's a strong smell of molds/dampness in the room. My fault for not raising it to the staff on duty that day, but then again, there shouldn't have been any cleanliness issue in the first place. Not going to go back nor recommend to friends.

Reviewed August 29, 2020

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Dear Guest, I am very concerned to see that you were disappointed with your overall experience at Centro Capital Centre. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. I hope that this issue will not deter you in staying with us and we are very eager to do our very best to meet your expectation next time. I will be looking forward to personally welcome you on during your next visit. Yours sincerely, Karim Nahas General Manager

Responded September 06, 2020
Centro Capital Centre by Rotana
6.4
Good
Srikanth from United Arab Emirates
Solo traveler
Centro Twin Room
Stayed 1 night in August 2020

Not for Asian Travellers”

Restaurant food options are all continental not for Asians. Very Expensive as well.You can stay and order food through zomato !

Reviewed August 29, 2020

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Dear Guest, Thank you for choosing Centro Capital Centre as your preferred accommodation. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. However I regret to hear about the inconvenience you had experienced with regards to the food options. I will make sure to discuss your concern to my team to review it for the future. We do hope that you will consider us again for your future accommodation needs. Kind regards, Karim Nahas General Manager

Responded September 06, 2020
Centro Capital Centre by Rotana
7.6
Very good
Ma'moun from United Arab Emirates
Solo traveler
Centro Room with Queen Bed
Stayed 1 night in June 2019

Nice Stay”

Great hotel, but the corner stone Staff Staff Staff, especially the reception, when i request to extend my booking, I called them, they are busy, and he mentioned that he will back after 5 min, and I called them back, she answered me no you can't because you booked from agoda (agoda is a monster!!) oki whats the new rate, she promise to back, I waited 12 hour, booked another hotel checked out, and enjoyed with Aloft beside your hotel, back to home and still waiting 😂, whose the loser?! and How many customer do the same?! There is a big difference than Al Manhal, they are really working on custmer satisfaction, but still I will choose centro capital centre by rotana next time. THANKS ROTANA

Reviewed June 06, 2019

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