Citadines Zhuankou Wuhan

Ascott Cares
Our Commitment to Wellness, Cleanliness and Sustainability
100% of staff fully vaccinated
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
Excellent hotel but problematic location”
spent one night here, because we like the citadines brand and this is one of their newest hotels in china. as a hotel it entirely lived up to what we expected and was excellent and also provided a good breakfast in the morning. it is a first class business hotel with cooking facilities in the room, but not, note, a washing machine. this was provided centrally, and washing and drying each cost an additional y20. there is also a facility to print internet pages in the lobby. the hotel room cannot be faulted. as a hotel i strongly recommend it. but, its location in wuhan is odd, and you need to ask whether it meets your needs. we arrived late and left early, and could not easily find a restaurant at the time we arrived, 10 pm. wuhan is a very large city, in fact three cities merged into one across the yangtse river, and this hotel is in a north-west suburb a very long way from the city centres.it is surrounded by apartments. we arrived at wuchan station, and it took 40 minutes to reach citadines wuhan by taxi. in the morning we left by taxi and it took 45 minutes and a ride costing y120 to reach wuhan railway station. hankou station seems to be about 30 minutes by taxi from the hotel. so unless you are doing business on the vicinity of the hotel, i doubt it is a good place to stay.
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Very good”
The Hotel is rather conveniently located, room is clean although a bit old but still pretty comfortable. I had a very pleasant 6 months stay in Citandines XiAn previously so I'm choose Citadines for my stay in Wuhan. In term of Service, I'm quite disappointed here. The level of service in XiAn is definitely much better. Over here in Wuhan i have asked the front office staff for an umbrella as it was raining, they have to get the security to get it for me as they do not have access. I waited for at least 20mins before the a Hotel Security came over and give excuses he was busy. In CItadines XiAn, every room has an umbrella for guest to use. I do not understand why over in Citadines Wuhan the umbrellas are kept in Lock n Key? (By the way, when I check out i found all the umbrellas placed at the lobby were removed out of sight.) I will still stay there for the convenient but will bring my rain coat or umbrella in my next trip...
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Dear Mr. NG, Thanks for your choosing to stay in Citadines Zhuankou Wuhan, your valued feedback is very helpful to us. We are awfully sorry for our unsatisfied service. We will emphasize for our Receptionist and Security Staff, when it is raining, we must to take out the umbrella in the lobby in advance and ensure our guest get the umbrella as soon as possible. The apartment management will try to solve the problem for umbrella, please let us explain the detail reason. As per standard for Citadines brand property, umbrella is not set up in the apartment, as we know in Citadines Xian, they upgrade the standard to set up the umbrella in all of apartments. In order to improve guests’ satisfaction, we will submit request to our headquarter, try to set up the umbrella in all of apartments like Xian Citadines did.
Modern hotel ”
Suitable for business travelers going to the business development district.
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Needs more around it and a restaurant”
There isn't much next to it without taking a taxi. A restaurant, a bar, a minimart.... Breakfast is served but not other meals and no room service. Tried to get them to suggest delivery. They wouldn't.
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Dear guest, thank you for your feeback. Your comments is valuable and important to all of us. The management will take action to improve our service as soon as possible. Hope you will see our progress in the future!
A Weekend Home in Han Yang”
It was nice to find such a pleasant hotel in this area of Han Yang and so close to the subway line. I will be back!!!
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Dear resident, thank you for sharing your feedback about your stay experience with us. We hope to be able to welcome you back to Citadines Zhuankou Wuhan or any one of our Ascott International Serviced Residences in near future
Literally perfect”
I honestly couldn't fault it in any way. Good internet, INCREDIBLE staff. Convenient location. Great food. My housekeeper and I formed such a bond despite not speaking english that she came to say goodbye before she left. I felt sad to go home. I will miss my home away from home.
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Dear resident, thank you for sharing your feedback about your stay experience with us. We hope to be able to welcome you back to Citadines Zhuankou Wuhan or any one of our Ascott International Serviced Residences in near future.
Good apartment hotel, good Location in Hanyang”
very late check-in due to flight delay, but personnel nice and available. Room are nice and clean, beddings is confortable. Very nice place
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A fair service apartment”
5 mins walk to metro, couple stations away from malls Room is clean yet limited hour for room service n it was 100 rmb cheaper to book via local agent, this hurt me a lot as a loyal agoda member
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Dear resident, thank you for giving us your feedback which will be of great benefit to us. Please be assured that we will summarize from them and improve our service gradually.We hope to be able to see you next time at Citadines Zhuankou Wuhan or any one of our Ascott International Serviced Residences in near future.
Clean and modern, but hard bed and broken hot tub”
We were disappointed that the bed was Chinese-style (very hard mattress), even though it is a western hotel. The staff at the front desk was hard to find at check out and in general had limited English. The hot tub they said was broken as well, which was disappointing.
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Hotel quiet & modern”
it has cooking equipment and big fridge, guests can diy at hotel. near shopping mall, 10 minutes by walk.
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An enjoyable stay”
It was a pleasant stay in a pleasant atmosphere. We had several tv channels in English making it nice when we were relaxing.
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Good”
Most guests here are for business trip to Dongfeng Motor.
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Dear resident, thank you for sharing your feedback about your stay experience with us. We hope to be able to welcome you back to Citadines Zhuankou Wuhan or any one of our Ascott International Serviced Residences in near future.
Un très bon rapport qualité prix”
Appartement avec 2 chambres et 2 salles de bain, récent et propre. A proximité du métro, et de supermarché. Calme, accueil sympathique. La piscine est grande et un peu froide, dommage que le jacuzzi ne fonctionnait pas. A recommander pour un séjour en famille.
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Dear resident, thank you for sharing your feedback about your stay experience with us. We hope to be able to welcome you back to Citadines Zhuankou Wuhan or any one of our Ascott International Serviced Residences in near future.
Agréable”
Sans soucis, un plus est l'ouverture du restaurant, avec un bon service et une cuisine de qualité. Et toujours le bon service de chambre.
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Emplacement idéal, pour mon travail.”
Toujours satisfait des prestations de Citadines, et un personnel charmant.
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Emplacement idéal pour moi car près de DPCA.”
Très bon apparthôtel, un tout petit peu bruyant, si la chambre est du côté de la rue
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Hotel agréable et très bien situé”
Ma priorité était d'etre le plus proche possible de mes rendez-vous professionels et j'ai eu l'agréable surprise de trouver cet hotel qui répondait à mes attentes et qui était très bien situé avec un environnement agréable.
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hotel mit gutem Zimmerkomfort, etwas teuer”
das hotel ist in etwa einen deutschen intercity hotel zu vergleichen, das frühstück war etwas unter niveo aber noch ok
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快適”
通常生活できる設備が設置してあり、 普通のホテルと比べるととても明るく快適でした。 食事は普通って感じです。
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ちょっと高めのアパートメントタイプのホテル”
今回2回目の宿泊でしたが、このホテルのレベルの割には高いと思います。またタクシーも全然通っていないので不便です。
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