This property is in high demand!
6 travelers have booked today.
ibis budget Singapore West Coast (SG Clean Certified)
418 Pasir Panjang Road, HarbourFront, Singapore, Singapore, 118759 - See map
In addition to the standard of SG Clean, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the HarbourFront part of Singapore, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gardens By The Bay East.
Highlights
SG Clean
SG Clean denotes businesses that adhere to high standards of public hygiene.
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "We regret that we are unable to accept bookings for guests who test positive on a COVID-19 test. Additionally, all leisure guests checking in to hotels have to be fully vaccinated or medically ineligible for COVID-19 vaccines under the National Vaccination Programme in compliance with enhanced Vaccination Differentiated Safe Management Measures (VDS). For more information, please contact us directly or visit the advisory issued by the Ministry of Health at https://www.moh.gov.sg/covid-19-phase-advisory."
Facilities
Car park
Free Wi-Fi in all rooms!
Luggage storage
Laundry service
Room service
Safety deposit boxes
Wi-Fi in public areas
Excellent service”
I was lucky to get a free upgrade. Room was clean and cozy. beds were comfortable.Staffs were friendly and helpful. Value for money and it is easily accessible to there area and eatery places.
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Dear Mr, Thank you for your perfect review for Fragrance Hotel - Waterfront, and highlighting the complimentary Room Upgrade offered by my colleagues. We are delighted to hear that you have thoroughly enjoyed your stay with us, and we look forward to welcoming you back again! Best Regards, Thaddaeus Guest Experience Executive
Exceptional”
It's clean, and there is a bus stop just right in front of the hotel, very convenient.
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Dear Yen, I am thankful for your perfect score rating of your hotel stay, in particular the hotel's location and the transportation network in the area where the hotel is situated. I appreciate your review and thank you for staying with us. Regards, Jack Chee Senior Customer Relations Manager
Exceptional”
The location of the hotel is easily accessible, staff is friendly, few restaurants available nearby, everything I needed was just there.
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Dear David, We are delighted to hear that you had a great time staying with us. We look forward to welcoming you back to our hotel in the future. Best Regards, Davin Guest Experience Executive
staff”
i'd like to give a special thanks to NISHA and HEZRI...they have been a big help in my accomodation...they made my life easy and i really enjoyed my stay at Fragrance because of them. i give 5star to them.
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Dear Gerardo, Thank you for your lovely review for Fragrance Hotel - Waterfront and specially highlighting the signature Fragrance hospitality offered by my colleagues Nisha and Hezri! It has been our utmost pleasure to have served you well, and we look forward to welcoming you back in the near future! Best Regards, Thaddaeus Guest Experience Executive
Peaceful And Smooth Stay”
Sorry for the late review. We’ll definitely coming back.
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Dear Marlyn, Sorry for the late response. We will definitely be looking forward to serving you better. See you soon. Best Regards, Thaddaeus Guest Experience Executive
good”
clean, close to NUS
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Dear Qinzhen, Thank you for choosing ibis budget Singapore West Coast as your preferred accommodation choice here in Singapore! The Hotel Team is happy to hear of your positive feedback, in particular the cleanliness of the room and the location of the hotel. We are appreciative that you had awarded a perfect score for your hotel stay and we hope to see you again soon! Regards, Jack Chee Senior Customer Relations Manager
Exceptional”
Came with my love and had a good time
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Dear Hartika, Thank you for the kind words! I am happy that your stay went so smoothly. I look forward to welcome you back for another great stay here at ibis budget Singapore West Coast. Regards, Jack Chee Senior Customer Relations Manager
Exceptional”
Had a good time here
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Dear Hartika, The Hotel Team is pleased to hear of your positive feedback. Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We would love to welcome you back for another awesome experience with us on your next visit! Regards, Jack Chee Senior Customer Relations Manager
Cozy hotel with great service”
You get a clean and comfortable room for the price you pay. Staffs were helpful since day 1 especially Hezri and Jesse, room-service staff were attentive too. Newly renovated inside out and walking distance to NUS Kent Ridge Terminal. There are handful of food selections around the corner including a 7 Eleven. We enjoyed our long stay here.
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Dear Tan, Thank you for choosing ibis budget - West Coast, and loving every aspect of your stay with us in our newly renovated hotel, in addition to the great value we provide for our guests! I am delighted to hear that my colleagues, Hezri, and Jesse have served you with our signature ibis hospitality! Please come back and stay with us again very soon! Best Regards, Thaddaeus Guest Experience Executive
Clean Room”
A night stay. Room is clean and spacious.
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Dear Hui, Thank you for letting us know of your great Fragrance experience! Best Regards, Thaddaeus Guest Experience Executive
Very good”
Hotel is located near NUS and some eateries and there are buses to Clementi and Haw Par mrt. The deluxe room is not big and the table is really small with sockets all located near the small table. There are nowhere to hang your clothes in the room and the toilet. The shower and WC are together, so once you bathe the whole toilet is very wet. I find the mattress quite hard and not very comfortable.
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Dear Huei, thank you for choosing to stay with us. We are elated that you found our hotel location to be convinient and accessible. Small rooms are a common feature of budget category accommodation in land-scarce Singapore, but many travellers have found our hotel to be value-for-money. In fact, they appreciate the savings, given that they are out of the hotel for most of the day, spending their time with fun-filled activities here in Singapore. We hope to remain your preferred accommodation choice here in Singapore. Warm Regards, Stanley Guest Relations Executive
Exceptional”
Friendly and helpful staff
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Dear Zhen, Thank you for your kind compliments. We are delighted to hear that the service of our team was one of the highlights of your stay with us. It is always great to learn that our efforts contribute to a positive experience for our guests. The Hotel Team looks forward to be of service to you again. Regards, Cynthia Senior Customer Relations Executive
Very good”
Attended a conference at NUHS so the location was perfect. The room though small was clean and had basic necessities. The staff were very helpful, efficient and friendly. There was no meal included but a series of restaurants is less than five minutes away. Though far from the MRT, the bus stops right in front of the hotel. Recommended for a nice clean place to crash if attending conferences or joining day tours. The wifi and cable channels can be improved perhaps if answering emails is needed or wanting to just rest in the hotel. The rest room is good enough for me but not for the extra picky as everything gets wet when you shower. If I had booked early I may have gotten a cheaper price but though I think it still a but costly for the place I am overall satisfied. Thank you Ms Nisha & friends for a lovely stay!
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Dear Maria, Thank you for your very good review of Fragrance Hotel - Waterfront as well as your recommendation. My colleague, Nisha has also asked me to convey her well-wishes on her behalf. See you very soon! Best Regards, Thaddaeus Guest Experience Executive
Overall Okay - Close to NUS”
I stayed here for three nights on three different occasions, but I think the experience really depends on the type of room you get. The first time I stayed in a relatively cheap room with no window. There was a weird stain on the bedsheet, and I could literally hear someone coughing in his/her room next door because the walls were not at all soundproof. During the next stay, I was in a larger room with a window. The room was pretty nice, and it had a safety-locker and a mini-fridge. During the last stay, I was with one more family member, and our room was at the end of the hall. This time, we had no wifi connection in our room, and even the TV was static. Overall, the rooms were pretty clean, but I think the only perk is that it is located near NUS (if you need to be there for something).
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Dear Eun, Thank you for your continued support for Fragrance Hotel - Waterfront, as well as the kind and detailed review for our hotel, and highlighting our high standards of housekeeping services, and proximity to the National University of Singapore. I have submitted your feedback to the respective departments as well as our management for their review. Thank you for your constructive feedback so that we may provided targeted improvements to better the Fragrance experience of our guests. Best Regards, Thaddaeus Guest Experience Executive
Convenient for working around that area”
Room is clean and comfort for 1 person to stay. Convenient shop and some restaurants are just walking distance.
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Dear YY, Thank you for loving your stay with us at ibis budget West Coast. It has been such a pleasure to serve you well. Do come back soon. Best Regards, Thaddaeus Guest Experience Executive
Good”
Staff is just so nice☺️ Good location
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Dear Nune, Thank you for your delightful review for Fragrance Hotel - Waterfront, and heartfelt compliments for our signature Fragrance hospitality! It has been our pleasure to have offered you an enjoyable stay with us and we look forward to doing so again very soon. Best Regards, Thaddaeus Guest Experience Executive
Phu from Vietnam”
Room (twin) is small, but clean. It should be improved the wardrobe because it is very very small !!!
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Dear Xuan, Thank you for staying with us Fragrance Hotel - Waterfront. I have submitted your feedback to our management for their review. Best Regards, Thaddaeus Guest Experience Executive
A simple & clean hotel ”
The room is small but clean. The location is close to the hospital we want to visit. The bus stop is just in front of the hotel door. Local food available nearby hotel
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Dear Maryati, Thank you for your kind words for Fragrance Hotel - Waterfront. Best Regards, Thaddaeus Guest Experience Executive
Can be improved”
The place looks clean but the moment we stay in there, couple of small cockroaches spotten in the bedroom and bathroom. The bed also have bed bugs. Really hope hygine can be improved. Other than that is ok.
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Dear Wirawan, Thank you for sharing your review for our hotel. We take your feedback regarding our housekeeping services seriously, and have taken immediate action to address the concerns you have raised. We look forward to offering you a better hotel experience shortly. Best Regards, Thaddaeus Guest Experience Executive
Nice place but not enough facilities. ”
If have washer and dryer service will be gd for a budget hotel.
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