Generator Berlin Prenzlauer Berg
Storkower Street 160, Prenzlauer Berg, Berlin, Germany, 10407 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Prenzlauer Berg part of Berlin, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Brandenburg Gate (Brandenburger Tor). As an added bonus, restaurant is provided on-site to conveniently serve your needs.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities
Bicycle rental
Pets allowed
Car park
Free Wi-Fi in all rooms!
Game room
Front desk [24-hour]
Check-in/out [express]
BBQ facilities
Your dates are popular among travelersUsers are booking a place in Berlin every 2 minutes on Agoda.com
Convenient, with helpful staff”
A very comfortable stay in a friendly establishment. There didn't seem to be many attractions in the area but the hostel was conveniently located for trains and buses, with a station just moments from the hostel. The bar was cosy and fun and the garden was pleasant. My only gripe was that the key cards seemed to stop working and I was constantly having to get mine replaced. Other than that, it was a great stay and I would certainly recommend a visit.
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Hey there, Thank you so much for your positive review. The only thing I can advise our guests about the key stop working is not to store it next to a mobile phone or other magnetic cards. I hope that next time you're visiting Berlin you will stay with us again. All the best, Guilad, Generator Berlin Prenzlauer Berg
Excellent”
Good location, close to the train station, a supermarket and a number of food choices nearby. Room and bathroom was small but clean. The elevator was really slow so we usually took the stairs; but if you are at a higher floor or are bringing luggage you have to queue around for a bit. Overall a good stay.
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Hey Donna, thank you for writing this review. I'm happy to hear you liked the location of our property. We are currently working on fixing the elevator, and hopefully soon it will be taken care of. I hope you enjoyed your time with us, and hope to see you soon. Kind regards, Guilad, Generator Berlin Prenzlauer Berg
Da best!”
Nice rooms with nice city view and great map position.
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Thank you so much for the positive review. It's really nice to see that you had such a great experience at our property! We hope to see you again very soon! Generator Crew
Nice atmosphere ”
The place have a very good vibe 😁
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Dear Mar, Thank you so much for taking the time to review your stay with us! I will pass on your lovely comments to the team, it will make their day! All the best and we hope to see you again soon Generator PB Team
Great staying”
I’ve stayed here several times and I don’t even try to find another place.
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Thank you so much for your kind review, Thao ! I appreciate your feedback and I am pleased to hear that you enjoyed your stay. We hope to see you in our property or in one of our other locations very soon! Sincerely, Marcus, M | Duty Manager
Kitchen”
There is not any kitchen or cooking place where we can prepare our own stuff to eat. Other than that great value for money.
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Thank you for sharing your comments with us. We’ll make sure we take your comments on board and will try to make your experience even better next time.
Cheap but low quality ”
I have stayed at generator hostels in Venice and Copenhagen, which had been great experiences, and was happy to save a buck booking Generator Prenzlauer Berg when I needed accommodation in my old hometown. Log story short: Disappointing. It’s a huge complex that was full up to the brim with guests. The durable materials used (often metal) and the lack of colours give it the feel of a prison. The carpets are worn out. Most annoying was the lack of hygiene. The toilets were filthy. I saw people coming in who had obviously been going from level to level in search of a usable toilet. The stalls were so small, people had to open the doors to get up from the toilets. It was hot in the rooms, no AC. The curtains didn’t really blot out the light, so I was awake at 6. Then again it was getting too hot to sleep anyway. Everything is designed to minimise any work for the few staff. There isn’t even a tray you could put your soap on in the showers. Given this “economic” business model and the high demand, this place must be a money printing machine. Just don’t expect the great atmosphere and relative luxury of other generator hostels. This place should be called de-generator.
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We sincerely appreciate your feedback and we're very sorry to hear that your stay was not up to your expectations. Please be sure that we are taking your complaint very seriously, we will do our best to rectify the situation and ensure that it will not happen again. We hope you still enjoyed your time in Berlin. If you stay with us again, we will make sure we leave a better impression on you.
Good”
Very lacking in terms of facility. Decent location next to tram and S-bahn Cheap price Quite smelly in the room But most critical issue is there will be some idiots playing loud techno at night (around 0400) and disturb your sleep Not recommend unless you don't have other choice
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Thank you for sharing your comments with us. We are in the process of upgrading and renovating our entire property to provide an even better level of comfort, cleanliness and service for all our guests. You can judge that for yourself if you give us another chance on your next trip.
Paradies garden?”
Hi, all what you well cant have, only the Manager interess your pay? we are you well living is only from you define? Also, best Paradis is in 2m underground, than is all finish.. You havent dont chance back and new start?? To day you have hance change you live and Accept all from God what you becam as gift? only the people and Academik persons work for you? for your pay dont forget..
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Good”
You have to pay for the luggage storage.
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Dear Milla, thank you for taking the time to review your stay with us. I am sorry that you were disappointed as you expected free luggage storage. The security of our guests and their belongings is very important to us which is why we have secure lockers with contents insurance installed at our hostel. I hope that this didn't affect your time in Berlin and you still had an awesome time - Amy, Reception
Good for plan c”
Front desk staff quite good, except 2 that were really god, housekeeping staff though!!! i was here for 9 days, on average 2-3 times a day i had people barging into my room, without knocking the door, i hated it and found it extremely annoying and offensive. internet speed is meh, download is at about 4mb and upload at about 1-1.5, do the math. room and bathroom too small I could kinda here next door snoring but have to say, it saved me in the last minute, lower than expected, probably at around 4 -5/10
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Dear Ali, thank you for taking the time to review your stay with us at Generator. I am sorry to read that we were not able to meet your expectations with regard to wifi and our housekeeping team. I will make sure your comments are passed onto management so that we are able to work on improving these for future guests. We wish you all the best on your future travels and send greetings from sunny Berlin - Amy, Reception
Worst Experience ”
The room was extremely smelly despite having the windows open. Nobody mentioned at the check in that you had to use your key card to get the elevator working. When I said that nobody mentioned it she replied with “you didn’t ask”. At 1am the security guy just came into our room while all 8 people were sleeping and talked with an extremely loud voice that someone apparently didn’t close our door properly?!? Was that really necessary at 1am?? He was so loud and woke up everyone and kept on chit chatting!! no common sense at all!!
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Thank you for your review. I was really disappointed to hear about your experience with us. Please know that we are taking your points on board and will rectify the situation in the future. We hope you still enjoyed your time in Berlin. If you stay with us again, we will make sure we leave a better impression on you.
Toilets terrible ”
The dorm room itself was okay, although it could have benefited from having privacy curtains for the bed, as there were none. What made the stay so unpleasant were the bathrooms, the shower stalls don't have a hook or small table inside to hang your stuff and toiletries, you have to hang it outside and possibly flash anyone outside everytime you have to get something from your bag or get the towel. So curtains were very flimsy, and for some reason had jagged
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Thank you for taking the time to give us feedback on your stay. We always try our best to provide the best experience. It looks like we have failed on this occasion. We would love for you to give us another chance next time. Your comments have been shared with the team to learn and assess what we can do to prevent this from happening in the future. Generator Berlin Prenzlauer Berg
Acceptable”
Ok for the money but the bathrooms and toilets are worst I have seen and are combined for the whole floor. There is no door for the bathrooms just curtains. I had booked it for two days but left after 1st night spending there. Better would be to rent mixed 4 or 6 bed dorm with a toilet and bathroom inside the room.
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Bit of a bummer to read your review and to see that we missed the mark on your visit. 😞 We hope you still enjoyed your time in Berlin. If you stay with us again, we will make sure we leave a better impression on you.
Worst night manger Who shocked my value”
My bed did not have mattress protector and full of hair on the first day checked in. I talked to the night manager there, she told me that it is how it’s supposed to be. I stayed there for 15 nights straight, people comes and goes. All beds are made properly. One thing I don’t like is they were trying to convince me that my bed is the right thing to do. All other beds are the mistakes. Shocked me at reception and I was speechless. Eyes open , lies come out. Made mistake, didn’t admit it and tried to convince u…
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Thank you for your review. This certainly isn't the level of service we wish to provide to our guests here at Generator. Please know that we are taking your points on board and will rectify the situation in the future. We hope you still enjoyed your time in Berlin. If you stay with us again, we will make sure we leave a better impression on you.
Bug in the bed”
I stayed for two nights, and There were bugs in the bed. It was first time for me to get bite, but I can surely tell its bugs. Cleaning staff doesn’t care much about each beds, and also the toilet in the common space. I know it was a busy time for the hotels, but so many stuck toilets and bed with bugs are genuinely not what you wanna experience. Quit it. Find an air b&b.
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Dear Koki, thank you for writing this review. I'm extremely sorry to hear that you've encountered bed bugs during your stay. I can guarantee that this is very rare situation for us in Generator, and I've passed your complaint to our housekeeping department, who has done everything in order to make sure that the next guest doesn't have the same issue. In any way, next time you have any issues you can stop by reception, I guarantee you that we will do everything we can to help at the same moment. Hope you enjoyed your time in Berlin. Kind regards, Guilad, Generator Berlin Prenzlauer Berg
Asyl Hostel”
Manager change the Hostel for Asyl System, and Polak, Job Worker, Manager dont Qualifizier Tourist guest, the Manager have only interess the Bedroum full ect. You have best Parfum from Job Worker shues and Dress ect in night when you sleep, also forget the Hostel all time. Also, all Beds an etage 1-4 you cant forget, very simple Quality Bed dres ect. give 3-5€ ++ go and or Hostel. for Grup is normaly when becam group roum.
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Dear Recep, Thanks for taking the time to leave a review. We are sorry to hear that you weren´t satisfied with your experience with us. As a returning guest we´ve always tried to accommodate your wishes, for instance by offering you upgrades free of charge whenever possible. However, as we´ve mention to you personally, if you would like to sleep alone you should book a private room as dormitories are meant for more than one person, and as long as everyone´s complying with the health measures we do not discriminate between nationalities or social status. We wish you all the best in your future travels. Generator PB Team
Worst hostel”
Don’t go this hostel if you want to have a nice travel.
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I was really disappointed to hear about your experience with us. This certainly isn't the level of service we wish to provide to our guests here at Generator. We would love for you to give us another chance next time. Generator Crew
Never ever again visit this ”
Rude staf especially receptionist
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Dear Tom, I am disappointed to read that you found the reception staff rude. I suspect this reaction is a result of being refused at check-in because your vaccination status was not compliant with the regulations in force in Berlin. We can only accommodate people who have been fully vaccinated or recovered. Feedback from our guests is extremely important to us as it helps us improve our services however, unfortunately this comment from you is not feedback nor a review. with these points in mind, I kindly ask you to remove it. Generator PB Team
Major love!”
Generator Hostel is one of the best hostels I have ever stayed so far. It is well located, within walking distance to the tram as well as the train to the airport. The staff is very friendly, I remembered him telling us that he has been to Kuala Lumpur before and we chatted with him like we've known him for a long time! The breakfast spread was decent. Overall, a very pleasant experience. We would love to stay here again when we go to Berlin!
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