Grand Copthorne Waterfront Hotel
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Clarke Quay, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Front desk [24-hour]
Airport transfer
Bicycle rental
Car park
Swimming pool [indoor]
Tennis court
Waterfront
Free Wi-Fi in all rooms!
Great location, clean, good service! ”
We stayed at Grand Copthorne waterfront for 7 nights. We are a family of 4 and we stayed in one of the larger rooms on the 23rd floor. The room was very comfortable with a large bed, a comfy couch, a small store room for the wardrobe and luggage. There was a safe in the room, an ironing board and an iron. The bathroom was nice and spacious with a clean bathtub and a separate shower. The towels and the bed linen was always clean. The staff was polite and courteous despite the mad rush during the breakfast buffet. Being on the Singapore river it has access to some great dining options nearby. There’s a seven eleven nearby and a cozy convenient store just across the river with great wine collection and some impressive scotch. Cabs are easily accessible because of the property’s location. Our kids loved the pool, unfortunately I couldn’t use their great gym because of our busy itinerary 😊 I would definitely recommend this property. The only thing I wish was different was our checkin experience. We were greeted by a rude and almost offensive front desk employee (Anil) because of him we almost were in two minds about checkin in or going elsewhere. Fortunately we spoke to the other staff at the front desk and realized that all is not lost because of one individual. We did share our feedback with the manager on duty about Anil’s behavior and his lack of empathy towards guests who’ve had a long journey and are desperate for some comfort and hospitality. Having said that I would like to reiterate that the our overall experience was great and would love to return in future to this property and avoid Mr Anil all together 😁
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Excellent ”
Such a beautiful hotel that opens up to the river front for your breakfast buffet or dinner buffet. Walkout straight to robertson quay . Ample of restaurants, bar and cafes to explore within walking distance. Perfect spot with a good ambience.
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Thank you for the perfect 10 rating! We are glad you enjoyed the location and ambience of our property. We look forward to welcome you back. Grand Copthorne Waterfront Team
Great Staycation!”
Staff was so helpful and friendly. Make our stay pleasant and memorable. Great restaurants with excellent international food.
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Thank you for the perfect 10 rating! We are happy to hear that you had a memorable stay with us and our team effort is recognized. We look forward to an opportunity to welcome you back. Grand Copthorne Waterfront Team
Good area”
This hotel was very good area and clean. The breakfast was very nice. But the room can hear others room talking.
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Wonderful stay, clean rooms, great service ”
Got requested high floor and enjoyed the great service and clean room. No issue on the room at all. Buffet breakfast at Food Capital should be improved. Limited choices, subpar standard and food are not hot (sausage boiled instead of grilled, no standard bacon, eggs are pre-cooked, cups ran out halfway so couldn’t get coffee etc.)
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Best staycay ever! ”
I stayed in one bedroom apartment in La Residenza wing. I am impressed by the well-designed room. How spacious it is. Perfect for holding a mini party. The washing machine/full size fridge/sink/cooking were hidden by doors that looks like Cabinets. The toilet is very clean and look very classy. Best part of it all, you can choose the type of pillows that you like! If i didnt remember correctly, there were about 7-8 different types. We enjoyed our stay so much we decided to extend for another half a day. Thank you so much for accomodating us! Love the guest experience team as well. Well done!
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85th Staycation @Grand Copthorne Waterfront”
Booked a one-bedroom apartment at La Residenza for 3D2N. Room is so extremely clean, spacious, well equipped like a cozy home away from home and comfortable too! Staff at reception and Food Capital are friendly and helpful. The jacuzzi and pool are great places to relax. The daily buffet breakfast spread is excellent! A perfect getaway place to relax and at the same time, at walking distance to the Great World City and Clarke Quay. The room overlooks the Singapore River with a beautiful view! It has been a great staycation for me and I look forward to returning for another sraycation here! Thanks to all who attended to me during my stay here.
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Spacious and well maintained rooms”
Rooms are spacious, and value for money. Had a bathtub, big sitting area. And fit my baby’s cot too. Very cleaned and well maintained hotel which is also affordable
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Check in process is super slow - took 5 hours”
I think there must have some processes mess up causing super slow check in. I reached the hotel at 4pm, only managed to check in first room at 8.50pm and check in second room at 10.45pm. Due to this mess, we were given complimentary buffet dinner while waiting. Actually the hotel staff are overall very nice, despite the pressure. I don’t know what had happened causing this slow check in but if they are able to resolve this issue then is really a good option to stay.
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Exceptional”
Excellent hotel and magnificient room I stayed with my wife and 2 kids (ages 8 & 3). We are more than happy with their service and cooperation on late checkout with any extra charges. Beautifully designed at infront of river. 5 stars from staff to the entire hotel.
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Awesome”
The hotel is clean and nice and the breakfast is delicious with nice ambience
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Old hotel but very nice rooms and view”
Situated on the river bay, ecstatic view! Big rooms, good food and friendly staff.. what else do you need in a vacay! Hotel has good spread of food and that too at a very good price (international dinner buffet at 58 SGD or ala carte at 25).
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Wonderful staycay”
Room is spacious and clean. Lots of eateries nearby and we enjoyed our walks by the river. Overall a very pleasant stay!
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Stay at Grand Capthorne!”
It has to be one of the best stays I’ve had in awhile, apart from home. The facilities are great, views are to die for and the staff are super friendly! Would definitely come back to this hotel again!
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Late Checkin. ”
Everything was fine. Checkin to the hotel is 3 pm. This is a flaw as you have to wait at the reception if your flight reaches early and you reach the hotel. We waited for 4 hours. We offered to pay extra money for early Checkin but it was denied.
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Wonderful service and good experience”
From checking in to booking of facilities to housekeeping. All great experience. Stayed 3 days 2 nights with 2 connecting rooms. Great buffet dinner with festive spread plus in-house guest discount. Wonderful experiences and all under one roof *ThumbsUp*
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Spacious luxurious hotel”
The hotel is really spacious, perfect for a group traveller like us. The food is also great! Will definitely stay here again should I return to SG
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Excellent 5-star hotel”
Well-trained staff providing excellent service. Special compliments to Verone (front desk) and Wai Yan (restaurant). Both delivered outstanding service. Housekeeping was immaculate and facilities were well-kept too. Room was spacious and well-stocked with amenities. Thumbs up!
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Awesome experience ”
Requested for river view room and inform it was for my anniversary with my spouse . They gave us a surprise cake for that . Likewise requested a few items from the hotel staff and was given promptly . Overall very good
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Friendly Staff & Service”
Lond queue to check-in this month and I queued 3 hours to register but the room was not ready. And I have to come back at a later time in the evening to collect my room key. They should have more staff at the counter in peak season. But despite this, the staff were polite and upgraded my room due to the long wait, and provided a complimentary breakfast for me. The room was clean and the bed was okay. I didn't manage to use their facilities as it was fully booked due to safety measures with limited space. The location near a shopping mall and a walk at the river canal at Robertson Quay was great.
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