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8.6
Excellent
1,544 reviews
1,544 reviews
"Clean hotel."
"Clean and friendly, a good restaurant."
"Location is good and staff is friendly."
"Breakfast was ok."
"Rooms are of good size and with bathtubs, nice to ease the tired muscles."
8.9
Excellent
Location rating score
Holiday Suites Hotel & Spa
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Old Quarter, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.
Located in heart of Hanoi
Check-in [24-hour]
Excellent breakfast
Inside city center
310 meters to Old Quarter
Airport transfer
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Spa
Laundry service
11 travelers have booked today.
Value for money | 8.7 |
Location rating | 8.9 |
Nearest airport | Noi Bai International Airport (HAN) |
Distance to airport | 20.9 km |
How long do travelers generally stay at Holiday Suites Hotel & Spa?
Verified past guests that have stayed at Holiday Suites Hotel & Spa had an average nightly stay of 2 nights at this property.
In which languages can Holiday Suites Hotel & Spa's personnel communicate?
Holiday Suites Hotel & Spa can communicate up to 3 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.
What is the typical rating that verified Solo travelers' have given to Holiday Suites Hotel & Spa?
Verified solo travelers that have stayed at this property have given Holiday Suites Hotel & Spa an average rating of 8.6. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Couples' have given to Holiday Suites Hotel & Spa?
Past couple travelers that have stayed at this property have given Holiday Suites Hotel & Spa an average rating of 8.7. You can look up on more descriptive customer reviews, and feedback by filtering for a specific type of verified guest travelers down in the review section.
What is the typical rating that past Families with older children have given to Holiday Suites Hotel & Spa?
Past families with older children that have stayed at this property have given Holiday Suites Hotel & Spa an average rating of 8.8. You can look into more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What do local travelers think about Holiday Suites Hotel & Spa?
Past local travelers that have stayed at this property have given Holiday Suites Hotel & Spa an average rating of 7.9. You can look up on more in depth customer reviews, and comments for this property down in the review section.
What dining places are close by Holiday Suites Hotel & Spa?
Holiday Suites Hotel & Spa’s community is Old Quarter which comprises of popular restaurants such as Factory 47, Tacos fresh and more, and New Day Restaurant.
What famous shopping venues are in close proximity to Holiday Suites Hotel & Spa?
Shopping options in Holiday Suites Hotel & Spa’s Old Quarter neighborhood comprises of Night Market and Dong Xuan Market.
9.6
"Clean hotel."
loong
|
January 24, 2023
8.8
"Clean and friendly, a good restaurant."
Philip
|
June 16, 2021
7.2
"Location is good and staff is friendly."
Thinn
|
December 15, 2022
Experience Comfort and Convenience at Holiday Suites Hotel & Spa
Holiday Suites Hotel & Spa is a 3.0 star hotel in Hanoi, Vietnam that offers a range of facilities to ensure a comfortable and convenient stay for its guests. With amenities like air conditioning, bathrobes, daily newspaper, in-house movies, hair dryer, television, mini bar, balcony/terrace, satellite/cable TV, massage, and Wi-Fi in public areas, guests can relax and unwind in style. The hotel also offers laundry service, restaurant, room service, tours, concierge, executive lounge access, Free Wi-Fi in all rooms, luggage storage, and continental breakfast to cater to the needs of its guests. Whether you're traveling for business or leisure, Holiday Suites Hotel & Spa has everything you need for a memorable stay.
Room Types at Holiday Suites Hotel & Spa
Holiday Suites Hotel & Spa offers a variety of room types to cater to different preferences. Guests can choose from the Deluxe Double or Twin Room, Family 3 Pax, Family 4 People, Honey Moon Room, Junior Suite King - Non-Smoking, Standard Double Room, and Superior Double Room - Non-Smoking. Each room type comes with its unique features and amenities, ensuring that guests have a comfortable and enjoyable stay.
Explore the Best of Hanoi at Holiday Suites Hotel & Spa
Holiday Suites Hotel & Spa is located in the heart of Hanoi's Old Quarter, offering easy access to the city's most popular attractions. Guests can take a stroll to the Night Market and discover local handicrafts, souvenirs, and street food. The Ancient House and Bach Ma Temple are also within walking distance, where visitors can admire the traditional architecture and learn about Vietnamese culture and history. Ta Hien Street is a great spot for nightlife, with its vibrant bars and restaurants. For those interested in traditional Vietnamese art, the Vietnam National Tuong Theatre is just a few minutes away. Whether you want to explore the city's rich heritage or experience its modern vibe, Holiday Suites Hotel & Spa is the perfect base for your Hanoi adventure.
Friendly staff and good breakfast at Holiday Suites Hotel & Spa
Holiday Suites Hotel & Spa in Hanoi, Vietnam is a great value hotel with friendly and helpful staff. Guests have raved about the staff's impressive organization and ability to assist with all needs, including speaking good English. The hotel's restaurant serves good food and the breakfast is a standout feature. The rooms are clean and overall, guests have had a positive experience and would stay again at this hotel.
Experience Exceptional Comfort and Service at Holiday Suites Hotel & Spa
Holiday Suites Hotel & Spa in Hanoi, Vietnam has received glowing reviews from satisfied customers. With an overall rating of 8.6, guests have praised the hotel for its exceptional value, outstanding staff performance, and unbeatable location. The hotel has also received high marks for its comfortable rooms, cleanliness, and delicious food options. While some guests have noted that the facilities could use some improvement, the hotel's excellent service and amenities more than make up for any minor shortcomings. Whether you're traveling for business or pleasure, a stay at Holiday Suites Hotel & Spa is sure to exceed your expectations and leave you feeling pampered and relaxed.
7.7
Breakfast
82 mentions
Housekeeping
58 mentions
Internet
16 mentions
Taxi
7 mentions
8.9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Located in heart of Hanoi
Free Wi-Fi in all rooms!
Currency exchange
Air conditioning
You might not regret choose this hotel”
This hotel has really nice staffs All the staffs are so kind and welcoming guest. So I could stay here very comfortably. The place is so much near in old quarter, actually inside old quarter. I stayed in balcony room . It was big and nice balcony to smoke. The accomodation fee also was reasonable price. I could stay in Hanoi one week very well with this hotel. Next time I will stay again. Hope soon see you again
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good hotel”
clean hotel. convenient location. pay more to have quiet and spacious room. worth the money.
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A very nice hotel ”
The Holiday Diamond is a nice hotel right in the middle of the old quarter. Rooms are of good size and with bathtubs, nice to ease the tired muscles. The hotel has a restaurant but there are many eating places and bars around. A nice hotel for the money paid.
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Good value for money.”
Despite being in the old quarter this hotel is quiet and comfortable, can definitely have a good nights sleep. The room is very clean and has plenty of storage. It’s a shame that the bath isn’t properly fitted in to the bathroom but the shower is very good. The breakfast was ok but could do with a cold drink option (not just tea and coffee). The staff were nice and they did some laundry for us and it was given back to us in less than 24hrs for a good price. I would stay here again.
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Good hotel”
Stayed for 3 nights the room is small but ok the staff are very helpful you have a choice of breckfast and is very good the Boy speaks good English and if helpful they arranged a taxi to the airport only$15 the driver was very good and spot on time I would definitely stay there again as I had the best sleep nice and quiet
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Everything nearby ”
Clean and friendly, a good restaurant. Street food nearby. A market with fresh vegetables and nuts. Easy to find. It was quite. Good wifi I like it stayed 14 days, I might extend.
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Convenient Location ”
Overall, i am satisfied with my stays in this hotel for 3 nights. Location is perfect. Restaurant, Cafe, Bar, Street food, Convenient Store....just nearby, likes just in front of the hotel. For room and facilities, no much complaint with the price. Hotel a bit old (80's deco) but yet room was clean. Breakfast in order service (a la cart). Staff are friendly and ready to provide help in anytime when you need it. Recommend for those with no high demand on stay and budget trip.
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Best Location to Stay”
Though they didn't gave the room I selected during the booking. It was a family room with 3 bed. But big enough. Scenic location are at walking distance from the Hotel. Beer street at 500 mtr away. Lively place just around the corner
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Good location and friendly staff”
Building and room is outdated. Big room for 3-4 pax. location is good and staff is friendly.
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Very basic”
I’m sure due to Covid that things are the way they are here. No breakfast included. WiFi works but slow. Lift is good and quick. Room had a bath tub, big plus. Staff was helpful. Bit of a problem, they offer a room for 99k but that’s only for 2 hrs. I doubt if day users read Agoda for their use.
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Above average”
My booking was included breakfast but the hotel did not provide. They said that breakfast was cut off on their room sale two years ago since the Covid. It is not true. They restaurant still open and sale the food.
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Above average”
Different from pictures as shown in the website
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Worst experience”
The entire place (rooms, reception, corridor etc,) is stinky and unclean. Even though we checked in at around 10pm despite booking the room in the morning they had no clean rooms available. We were shown 3 rooms which were messy from checkouts. One of the rooms was then tidied up(they did not change any sheets from earlier) and alloted to us. Rooms are not well ventilated. The reception area has people dining right in the middle, despite having a restaurant area at the back. The staff is not welcoming/co-operative. There are better properties in the area with same rates. And places like these should be shut.
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A True Gem in Hanoi Old Quarter”
My wife and I stayed at Holiday Diamond Hotel for three nights during our vacation in Vietnam. To be honest, we purposely chosen this hotel based on the good reviews from the travelers and of course this is a true reflection of good reviews. The staffs are very friendly with a genuine smile on their faces and always ready to help us during our stay. They help us to book train tickets from Hanoi to Danang and also explain us about important travel information. The room is very clean and well equipped with PC internet connection. The buffet breakfast was OK. During our last day of stays we got an offer for free upgrade to Honeymoon suite which we were pleasantly surprised. All in all, it was one of our highlights and memorable moments during our vacation in Vietnam. Thanks to Cherry and her colleagues to provide us with excellent services. Myo and Su
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Excellent staff, great hotel”
The Hanoi Holiday Diamond Hotel is an excellent hotel for the budget traveler. The staff are more than welcoming and did everything to make our stay most enjoyable. We were on our honeymoon so we were very surprised to receive a special gift when we arrived at our room. I would recommend this hotel to anyone wanting to stay in a friendly hotel in the heart of the old quarter.
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Best Hotel in Hanoi...”
This is one of the best hotels I have stayed at in terms of attentiveness and customer service. The staff are fantastic. They go out of their way to talk to you about your day and discuss life in general in Vietnam. They are interested in you, where you are from and what you are doing. I arrived early for my first stay and was offered the use of a room until my room became available, they also gave me a room upgrade. I stayed one night then left for Sapa, when I returned the staff remembered my name and asked me all about my trip. Again my room was not ready (another early morning arrival) so they offered me a room to shower and wait until my room was cleaned and ready. On the morning I left I had an early flight and they gave me a takeaway breakfast. They arranged for my airport transfer. The hotel itself is lovely and clean and in a great location. Each room has a desktop computer plus wifi. You are provided with bottled water, toothbrush, shampoo, soap, sewing kit, shower cap, comb. They also bring you fresh fruit daily. The staff are genuinely nice people and I have already recommended to hotel to other people and I will definitely be staying here again if I get back to Hanoi. 10 out of 10 for Holiday Diamond Hotel from me.
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great staff & a value for money hotel”
we were a family of 4 travelling with our parents and are vegetarians. staffs at hanoi holiday diamond hotel are one of the best hotel staff we have ever met. they very very humble, helpful and manage this small hotel very professionally. the most impressive thing about the hotel was that it was spic and span as the hotel seems to be new. we were pleasantly surprised with what they offered for hotel of their size. while free internet is provided by every almost all hotels in hanoi, hhdh provided a desktop which was very helpful to us to plan our free and easy trip in hanoi. we would definitely come back to this hotel when we visit hanoi next. you get a first class service at budget rate.
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Amazing staff!!”
I had a wonderful time at the Hanoi Holiday Diamond Hotel. It's centrally located in the old quarter, making it extremely convenient to walk to nearby restaurants or attractions. The staff was amazing, welcoming, and extremely helpful. Arranged an airport pick up and drop off for us, directed us to many great attractions in the city, and also gave us tips on where to eat local delicacies.
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Friendly staff and good service!!”
We spent one night at Hanoi diamond and was amazed with the staff's friendly and helpful service! The hotel is Near to the dong xuan night market (5-10 mins walking distance) and the old colonial squatters.. Its interesting to see how the locals live and work as we passsed the old squatters. We were thoroughly pleased with the staff's service as they always carry a geunine smile during our interactions. The hotel also assisted us with our train tickets booking prior our arrival and even offered to safekeep our tickets till our checkout day. They also offered us a room to freshen up after our halong bay without any additional charge. Unfortunately we did not use the service as we had to catch our overnight train to Hue. All in all, I was happy to stay at hanoi diamond. If u are looking for a cheap and clean accommodation, Hanoi diamond is to be recommended!
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Fantastic service and friendly staff”
this is my second stay at this hotel, i have enjoyed each stay thoroughly. the hotel diamond, has the friendliest most helpful staff in vietnam. nothing is too much trouble for them. i have honestly not seen a group of staff work so hard, and they always greet you with a smile. the rooms are clean and well equipped. there is plenty of wardrobe and drawer space as well as gowns and slippers available. there is also a flat screen tv with a dvd player to use. this is great for watching dvd’s that you have just bought from the market. there is also wi-fi in the rooms or a pc for you to use. the beds are big and very comfortable, with a nice and quiet ac unit. the hotel is placed only a ten minute walk from hoan kiem lake, which is the hub of the old quarter in vietnam. the streets in this area have fantastic food. if you get stuck for where to go to eat some food the staff at the hotel will have a good number of suggestions. the breakfast in the hotel in very tasty and will make pho ga on request (which is the noodle soup). when i was tired and relaxing in my room they even brought me some vietnam tea. it was fantastic. if i return to hanoi i will only stay at this hotel. it is amazing value for money and nothing is ever too much trouble.
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