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Holiday Suites Hotel & Spa
Superior Double Room -Non-Smoking - Bathroom, Holiday Suites Hotel & Spa in Hanoi
Balcony/terrace, Holiday Suites Hotel & Spa in Hanoi
Balcony/terrace, Holiday Suites Hotel & Spa in Hanoi
Bathroom, Holiday Suites Hotel & Spa in Hanoi
View, Holiday Suites Hotel & Spa in Hanoi
View, Holiday Suites Hotel & Spa in Hanoi

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8.6

Excellent

1,544 reviews

1,544 reviews

See map
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Kuy Son Propaganda Art
60 m
Den Quan De
60 m
Hanoi Old Quarter Culture Exchange Center
120 m
Hieu Phuc Loi
130 m
O Quan Chuong
130 m
Popular landmarks
Old Quarter
320 m
St. Joseph's Cathedral
900 m
Vietnam Military History Museum
1.3 km
Hoa Lo Prison
1.4 km
Vietnamese Women's Museum
1.5 km
Closest landmarks
Tattoo 1984
70 m
NHA THUOC
100 m
Mao's Red Lounge
150 m
Trung tâm Y tế Quận Hoàn Kiếm
170 m
Travel Agent Hanoi
210 m

Holiday Suites Hotel & Spa

5 Nguyen Sieu Street, Hoan Kiem District, Hanoi, Old Quarter, Hanoi, Vietnam, 10000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Old Quarter, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Located in heart of Hanoi

Check-in [24-hour]

Excellent breakfast

Inside city center

310 meters to Old Quarter

Facilities

Airport transfer

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Spa

Laundry service

This property is in high demand!

11 travelers have booked today.

Value for money8.7
Location rating8.9
Nearest airportNoi Bai International Airport (HAN)
Distance to airport20.9 km

Rooms available at Holiday Suites Hotel & Spa

Excellent
Room comfort & quality

8.9

Junior Suite
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
Enter dates to see prices
Standard Double Room
...
  • Room size: 15 m²/161 ft²
  • No Windows view
  • 1 double bed
Enter dates to see prices
Junior Suite King - Non-Smoking
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Honey Moon Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Day Use 2 Hours
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Superior Double Room -Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Executive Double or Twin Room
...
  • Room size: 14 m²/151 ft²
  • 1 double bed or 2 single be...
Enter dates to see prices
Family Suite
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 1 single bed and 1 queen be...
Enter dates to see prices
Family 3 Pax
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices

Frequently asked questions

How long do travelers generally stay at Holiday Suites Hotel & Spa?

Verified past guests that have stayed at Holiday Suites Hotel & Spa had an average nightly stay of 2 nights at this property.

In which languages can Holiday Suites Hotel & Spa's personnel communicate?

Holiday Suites Hotel & Spa can communicate up to 3 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What is the typical rating that verified Solo travelers' have given to Holiday Suites Hotel & Spa?

Verified solo travelers that have stayed at this property have given Holiday Suites Hotel & Spa an average rating of 8.6. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to Holiday Suites Hotel & Spa?

Past couple travelers that have stayed at this property have given Holiday Suites Hotel & Spa an average rating of 8.7. You can look up on more descriptive customer reviews, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that past Families with older children have given to Holiday Suites Hotel & Spa?

Past families with older children that have stayed at this property have given Holiday Suites Hotel & Spa an average rating of 8.8. You can look into more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Holiday Suites Hotel & Spa?

Past local travelers that have stayed at this property have given Holiday Suites Hotel & Spa an average rating of 7.9. You can look up on more in depth customer reviews, and comments for this property down in the review section.

What dining places are close by Holiday Suites Hotel & Spa?

Holiday Suites Hotel & Spa’s community is Old Quarter which comprises of popular restaurants such as Factory 47, Tacos fresh and more, and New Day Restaurant.

What famous shopping venues are in close proximity to Holiday Suites Hotel & Spa?

Shopping options in Holiday Suites Hotel & Spa’s Old Quarter neighborhood comprises of Night Market and Dong Xuan Market.

What people love about Holiday Suites Hotel & Spa

  • 9.6

    Exceptional
    Cleanliness

    "Clean hotel."

    loong

    |

    January 24, 2023

  • 8.8

    Excellent
    Cleanliness

    "Clean and friendly, a good restaurant."

    Philip

    |

    June 16, 2021

  • 7.2

    Very good
    Staff 

    "Location is good and staff is friendly."

    Thinn

    |

    December 15, 2022

Property ranking|Compared to 3,784 Hanoi properties
See all rankings
Room comfort score
8.9/10
Cheapest price score
Service score
9/10
Value for money score
8.7/10
Better than
99
%
of Hanoi properties
Better than
99
%
of Hanoi properties
Better than
93
%
of Hanoi properties
Better than
92
%
of Hanoi properties
Overall rating:

8.6

Excellent
1,544 reviews
Cleanliness
8.2
Facilities
7.7
Location
8.9
Read all reviews >
More about Holiday Suites Hotel & Spa

More about Holiday Suites Hotel & Spa

Experience Comfort and Convenience at Holiday Suites Hotel & Spa

Holiday Suites Hotel & Spa is a 3.0 star hotel in Hanoi, Vietnam that offers a range of facilities to ensure a comfortable and convenient stay for its guests. With amenities like air conditioning, bathrobes, daily newspaper, in-house movies, hair dryer, television, mini bar, balcony/terrace, satellite/cable TV, massage, and Wi-Fi in public areas, guests can relax and unwind in style. The hotel also offers laundry service, restaurant, room service, tours, concierge, executive lounge access, Free Wi-Fi in all rooms, luggage storage, and continental breakfast to cater to the needs of its guests. Whether you're traveling for business or leisure, Holiday Suites Hotel & Spa has everything you need for a memorable stay.

Room Types at Holiday Suites Hotel & Spa

Holiday Suites Hotel & Spa offers a variety of room types to cater to different preferences. Guests can choose from the Deluxe Double or Twin Room, Family 3 Pax, Family 4 People, Honey Moon Room, Junior Suite King - Non-Smoking, Standard Double Room, and Superior Double Room - Non-Smoking. Each room type comes with its unique features and amenities, ensuring that guests have a comfortable and enjoyable stay.

Explore the Best of Hanoi at Holiday Suites Hotel & Spa

Holiday Suites Hotel & Spa is located in the heart of Hanoi's Old Quarter, offering easy access to the city's most popular attractions. Guests can take a stroll to the Night Market and discover local handicrafts, souvenirs, and street food. The Ancient House and Bach Ma Temple are also within walking distance, where visitors can admire the traditional architecture and learn about Vietnamese culture and history. Ta Hien Street is a great spot for nightlife, with its vibrant bars and restaurants. For those interested in traditional Vietnamese art, the Vietnam National Tuong Theatre is just a few minutes away. Whether you want to explore the city's rich heritage or experience its modern vibe, Holiday Suites Hotel & Spa is the perfect base for your Hanoi adventure.

Friendly staff and good breakfast at Holiday Suites Hotel & Spa

Holiday Suites Hotel & Spa in Hanoi, Vietnam is a great value hotel with friendly and helpful staff. Guests have raved about the staff's impressive organization and ability to assist with all needs, including speaking good English. The hotel's restaurant serves good food and the breakfast is a standout feature. The rooms are clean and overall, guests have had a positive experience and would stay again at this hotel.

Experience Exceptional Comfort and Service at Holiday Suites Hotel & Spa

Holiday Suites Hotel & Spa in Hanoi, Vietnam has received glowing reviews from satisfied customers. With an overall rating of 8.6, guests have praised the hotel for its exceptional value, outstanding staff performance, and unbeatable location. The hotel has also received high marks for its comfortable rooms, cleanliness, and delicious food options. While some guests have noted that the facilities could use some improvement, the hotel's excellent service and amenities more than make up for any minor shortcomings. Whether you're traveling for business or pleasure, a stay at Holiday Suites Hotel & Spa is sure to exceed your expectations and leave you feeling pampered and relaxed.

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Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Breakfast

82 mentions

Housekeeping

58 mentions

Internet

16 mentions

Taxi

7 mentions

Languages spoken
  • English
  • French
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Foot bath
  • Massage
  • On-site entertainment
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bottle of water
  • Breakfast [continental]
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Rental car
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Video game console
  • Washing machine
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
Restaurants on site
Restaurant
  • No additional information available

Location

5 Nguyen Sieu Street, Hoan Kiem District, Hanoi, Old Quarter, Hanoi, Vietnam, 10000
Excellent
Location

8.9

Airports
  • Noi Bai International Airport (HAN)
    20.9 km 37 min drive
  • Cat Bi International Airport (HPH)
    93.7 km
Public transportation
  • Hanoi Railway Station
    1.8 km 12 min drive
Hospital or clinic
  • Tattoo 1984
    70 m
Shopping
  • Night Market
    270 m
Convenience store
  • Circle K
    140 m 1 min drive
Cash withdrawal
  • ATM
    410 m 7 min walk

What's nearby

Popular landmarks
  • Old Quarter
    320 m
  • St. Joseph's Cathedral
    900 m
  • Vietnam Military History Museum
    1.3 km
  • Hoa Lo Prison
    1.4 km
  • Vietnamese Women's Museum
    1.5 km
  • Ho Chi Minh Mausoleum
    1.8 km
  • Presidential Palace Historical Site
    1.9 km
  • One Pillar Pagoda
    2.0 km
  • Temple of Literature & National University
    2.1 km
  • Vietnam Museum of Ethnology
    5.5 km
Nearby landmarks
  • Kuy Son Propaganda Art
    60 m
  • Den Quan De
    60 m
  • Tattoo 1984
    70 m
  • NHA THUOC
    100 m
  • Hanoi Old Quarter Culture Exchange Center
    120 m
  • Hieu Phuc Loi
    130 m
  • O Quan Chuong
    130 m
  • Mao's Red Lounge
    150 m
  • Bach Ma Temple
    160 m
  • Trung tâm Y tế Quận Hoàn Kiếm
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Travel time to airport (minutes)40
Extras
  • Breakfast charge (unless included in room price)70000 VND
The property
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 17
  • Room voltage220
  • Year property opened2011
  • Most recent renovation2020
Parking
  • Daily parking fee30000 VND

Reviews of Holiday Suites Hotel & Spa from real guests

Provided by verified guests of Agoda
8.5
Cleanliness8.2
Facilities7.7
Location8.9
Room comfort and quality8.9
Service9.0
Value for money8.7
High score for Hanoi
Rating
9+ Exceptional (358)
8-9 Excellent (189)
7-8 Very Good (125)
6-7 Good (44)
<6 Below Expectation (45)
Time of the year
Mar - May (189)
Jun - Aug (168)
Sep - Nov (198)
Dec - Feb (206)

Show reviews that mention 

Showing 761 verified guest comments
12345
10.0
Exceptional
INHEE from South Korea
Group
Junior Suite
Stayed 7 nights in March 2022

You might not regret choose this hotel”

This hotel has really nice staffs All the staffs are so kind and welcoming guest. So I could stay here very comfortably. The place is so much near in old quarter, actually inside old quarter. I stayed in balcony room . It was big and nice balcony to smoke. The accomodation fee also was reasonable price. I could stay in Hanoi one week very well with this hotel. Next time I will stay again. Hope soon see you again

Reviewed March 30, 2022

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9.6
Exceptional
loong from Malaysia
Couple
Superior Double Room -Non-Smoking
Stayed 2 nights in January 2023

good hotel”

clean hotel. convenient location. pay more to have quiet and spacious room. worth the money.

Reviewed January 24, 2023

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9.2
Exceptional
John from Germany
Solo traveler
Deluxe Double or Twin Room
Stayed 3 nights in August 2022

A very nice hotel ”

The Holiday Diamond is a nice hotel right in the middle of the old quarter. Rooms are of good size and with bathtubs, nice to ease the tired muscles. The hotel has a restaurant but there are many eating places and bars around. A nice hotel for the money paid.

Reviewed August 26, 2022

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8.8
Excellent
Katie from United Kingdom
Couple
Superior Double Room -Non-Smoking
Stayed 2 nights in February 2020

Good value for money.”

Despite being in the old quarter this hotel is quiet and comfortable, can definitely have a good nights sleep. The room is very clean and has plenty of storage. It’s a shame that the bath isn’t properly fitted in to the bathroom but the shower is very good. The breakfast was ok but could do with a cold drink option (not just tea and coffee). The staff were nice and they did some laundry for us and it was given back to us in less than 24hrs for a good price. I would stay here again.

Reviewed March 06, 2020

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9.2
Exceptional
ALAN from Australia
Solo traveler
Superior Double Room -Non-Smoking
Stayed 2 nights in January 2020

Good hotel”

Stayed for 3 nights the room is small but ok the staff are very helpful you have a choice of breckfast and is very good the Boy speaks good English and if helpful they arranged a taxi to the airport only$15 the driver was very good and spot on time I would definitely stay there again as I had the best sleep nice and quiet

Reviewed February 02, 2020

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8.8
Excellent
Philip from Vietnam
Solo traveler
Day Use 2 Hours
Stayed 14 nights in June 2021

Everything nearby ”

Clean and friendly, a good restaurant. Street food nearby. A market with fresh vegetables and nuts. Easy to find. It was quite. Good wifi I like it stayed 14 days, I might extend.

Reviewed June 16, 2021

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8.4
Excellent
Chung from Malaysia
Group
Superior Double Room -Non-Smoking
Stayed 3 nights in February 2020

Convenient Location ”

Overall, i am satisfied with my stays in this hotel for 3 nights. Location is perfect. Restaurant, Cafe, Bar, Street food, Convenient Store....just nearby, likes just in front of the hotel. For room and facilities, no much complaint with the price. Hotel a bit old (80's deco) but yet room was clean. Breakfast in order service (a la cart). Staff are friendly and ready to provide help in anytime when you need it. Recommend for those with no high demand on stay and budget trip.

Reviewed February 28, 2020

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8.0
Excellent
Dinesh from Vietnam
Solo traveler
Deluxe Double or Twin Room
Stayed 2 nights in December 2022

Best Location to Stay”

Though they didn't gave the room I selected during the booking. It was a family room with 3 bed. But big enough. Scenic location are at walking distance from the Hotel. Beer street at 500 mtr away. Lively place just around the corner

Reviewed December 18, 2022

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7.2
Very good
Thinn from Singapore
Family with young children
Family Suite
Stayed 3 nights in December 2022

Good location and friendly staff”

Building and room is outdated. Big room for 3-4 pax. location is good and staff is friendly.

Reviewed December 15, 2022

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6.4
Good
David from United States
Solo traveler
Day Use 2 Hours
Stayed 1 night in June 2021

Very basic”

I’m sure due to Covid that things are the way they are here. No breakfast included. WiFi works but slow. Lift is good and quick. Room had a bath tub, big plus. Staff was helpful. Bit of a problem, they offer a room for 99k but that’s only for 2 hrs. I doubt if day users read Agoda for their use.

Reviewed June 11, 2021

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6.0
Huy from Vietnam
Family with young children
Deluxe Double or Twin Room
Stayed 2 nights in October 2022

Above average”

My booking was included breakfast but the hotel did not provide. They said that breakfast was cut off on their room sale two years ago since the Covid. It is not true. They restaurant still open and sale the food.

Reviewed October 27, 2022

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5.6
Andrea from Singapore
Couple
Superior Double Room -Non-Smoking
Stayed 2 nights in August 2022

Above average”

Different from pictures as shown in the website

Reviewed August 04, 2022

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2.8
Tejas from Vietnam
Couple
Superior Double Room -Non-Smoking
Stayed 1 night in December 2022

Worst experience”

The entire place (rooms, reception, corridor etc,) is stinky and unclean. Even though we checked in at around 10pm despite booking the room in the morning they had no clean rooms available. We were shown 3 rooms which were messy from checkouts. One of the rooms was then tidied up(they did not change any sheets from earlier) and alloted to us. Rooms are not well ventilated. The reception area has people dining right in the middle, despite having a restaurant area at the back. The staff is not welcoming/co-operative. There are better properties in the area with same rates. And places like these should be shut.

Reviewed December 29, 2022

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10.0
Exceptional
Su from Myanmar
Couple
Stayed 2 nights in March 2012

A True Gem in Hanoi Old Quarter”

very friendly and helpful staffs

My wife and I stayed at Holiday Diamond Hotel for three nights during our vacation in Vietnam. To be honest, we purposely chosen this hotel based on the good reviews from the travelers and of course this is a true reflection of good reviews. The staffs are very friendly with a genuine smile on their faces and always ready to help us during our stay. They help us to book train tickets from Hanoi to Danang and also explain us about important travel information. The room is very clean and well equipped with PC internet connection. The buffet breakfast was OK. During our last day of stays we got an offer for free upgrade to Honeymoon suite which we were pleasantly surprised. All in all, it was one of our highlights and memorable moments during our vacation in Vietnam. Thanks to Cherry and her colleagues to provide us with excellent services. Myo and Su

Reviewed April 01, 2012

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10.0
Exceptional
Gregory from Australia
Couple
Stayed 1 night in March 2013

Excellent staff, great hotel”

Staff, location, room

The Hanoi Holiday Diamond Hotel is an excellent hotel for the budget traveler. The staff are more than welcoming and did everything to make our stay most enjoyable. We were on our honeymoon so we were very surprised to receive a special gift when we arrived at our room. I would recommend this hotel to anyone wanting to stay in a friendly hotel in the heart of the old quarter.

Reviewed April 08, 2013

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10.0
Exceptional
Jodi from Australia
Solo traveler
Stayed 2 nights in November 2012

Best Hotel in Hanoi...”

Friendliest staff you will ever meet.

This is one of the best hotels I have stayed at in terms of attentiveness and customer service. The staff are fantastic. They go out of their way to talk to you about your day and discuss life in general in Vietnam. They are interested in you, where you are from and what you are doing. I arrived early for my first stay and was offered the use of a room until my room became available, they also gave me a room upgrade. I stayed one night then left for Sapa, when I returned the staff remembered my name and asked me all about my trip. Again my room was not ready (another early morning arrival) so they offered me a room to shower and wait until my room was cleaned and ready. On the morning I left I had an early flight and they gave me a takeaway breakfast. They arranged for my airport transfer. The hotel itself is lovely and clean and in a great location. Each room has a desktop computer plus wifi. You are provided with bottled water, toothbrush, shampoo, soap, sewing kit, shower cap, comb. They also bring you fresh fruit daily. The staff are genuinely nice people and I have already recommended to hotel to other people and I will definitely be staying here again if I get back to Hanoi. 10 out of 10 for Holiday Diamond Hotel from me.

Reviewed November 23, 2012

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9.0
Exceptional
Karthik from India
Family with teens
Stayed 2 nights in November 2011

great staff & a value for money hotel”

Clean Hotel, very friendly, helpful & caring staff, simple complimentary breakfast, convenient location, rooms have free wifi, tv, DVD player and desktops, hair dryer and hot water kettle, great value for money

we were a family of 4 travelling with our parents and are vegetarians. staffs at hanoi holiday diamond hotel are one of the best hotel staff we have ever met. they very very humble, helpful and manage this small hotel very professionally. the most impressive thing about the hotel was that it was spic and span as the hotel seems to be new. we were pleasantly surprised with what they offered for hotel of their size. while free internet is provided by every almost all hotels in hanoi, hhdh provided a desktop which was very helpful to us to plan our free and easy trip in hanoi. we would definitely come back to this hotel when we visit hanoi next. you get a first class service at budget rate.

Reviewed November 18, 2011

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10.0
Exceptional
calvin from United States
Couple
Stayed 2 nights in May 2013

Amazing staff!!”

Centrally located, amazing staff, clean rooms

I had a wonderful time at the Hanoi Holiday Diamond Hotel. It's centrally located in the old quarter, making it extremely convenient to walk to nearby restaurants or attractions. The staff was amazing, welcoming, and extremely helpful. Arranged an airport pick up and drop off for us, directed us to many great attractions in the city, and also gave us tips on where to eat local delicacies.

Reviewed May 22, 2013

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9.3
Exceptional
Ivy from Singapore
Group
Stayed 1 night in March 2012

Friendly staff and good service!!”

Great service by the staff!

We spent one night at Hanoi diamond and was amazed with the staff's friendly and helpful service! The hotel is Near to the dong xuan night market (5-10 mins walking distance) and the old colonial squatters.. Its interesting to see how the locals live and work as we passsed the old squatters. We were thoroughly pleased with the staff's service as they always carry a geunine smile during our interactions. The hotel also assisted us with our train tickets booking prior our arrival and even offered to safekeep our tickets till our checkout day. They also offered us a room to freshen up after our halong bay without any additional charge. Unfortunately we did not use the service as we had to catch our overnight train to Hue. All in all, I was happy to stay at hanoi diamond. If u are looking for a cheap and clean accommodation, Hanoi diamond is to be recommended!

Reviewed April 06, 2012

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10.0
Exceptional
Christopher from United Kingdom
Solo traveler
Stayed 5 nights in May 2012

Fantastic service and friendly staff”

Friendly staff and an excellent standard.

this is my second stay at this hotel, i have enjoyed each stay thoroughly. the hotel diamond, has the friendliest most helpful staff in vietnam. nothing is too much trouble for them. i have honestly not seen a group of staff work so hard, and they always greet you with a smile. the rooms are clean and well equipped. there is plenty of wardrobe and drawer space as well as gowns and slippers available. there is also a flat screen tv with a dvd player to use. this is great for watching dvd’s that you have just bought from the market. there is also wi-fi in the rooms or a pc for you to use. the beds are big and very comfortable, with a nice and quiet ac unit. the hotel is placed only a ten minute walk from hoan kiem lake, which is the hub of the old quarter in vietnam. the streets in this area have fantastic food. if you get stuck for where to go to eat some food the staff at the hotel will have a good number of suggestions. the breakfast in the hotel in very tasty and will make pho ga on request (which is the noodle soup). when i was tired and relaxing in my room they even brought me some vietnam tea. it was fantastic. if i return to hanoi i will only stay at this hotel. it is amazing value for money and nothing is ever too much trouble.

Reviewed June 11, 2012

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12345
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