Hotel Rivera Palace
If you're seeking to see the best of Varanasi, then there's no better start than a stay at Hotel Rivera Palace, located within the city center and surrounded by the city's famous sights. Go beyond the touristy and get deeper into the offerings of Varanasi with a stay at Hotel Rivera Palace, located merely 9.9 km from Sarnath. Did you know? Banaras Railway Station is just 3.7 km away, giving guests convenient access to one of the city's urban transportation options.
Hotel Rivera Palace offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Varanasi.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. Front desk services including luggage storage can assist with your needs. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Hotel Rivera Palace is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers mini bar in some rooms for when you feel like it is needed.
It's good to know that toiletries and towels are provided in some guest bathrooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel Rivera Palace. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guest can choose to have groceries delivered to their room at Hotel Rivera Palace, for exceptional convenience and ease of dining.
Hotel Rivera Palace offers wonderful recreational facilities for guests to enjoy. Finish your vacation days right by dropping in at the massage. Have some easy fun without traveling far, while playing hiking trails at Hotel Rivera Palace. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.
Around the property
Take some time to explore Varanasi during your stay at the hotel. One of the city's most iconic and famous buildings is Shri Kashi Vishwanath Temple (Golden Temple), located 2.0 km away. An afternoon of browsing the works at Ramnagar Fort located 4.1 km away can familiarize you with the local art scene.
Reasons to stay here
Rooms don't get much cheaper than here, being less than 90% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 91% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Varanasi.
Exceptional”
The location is very good, near to ghat, easy to get vehicles for visiting temples. The hotel was clean and the staffs were helpful and courteous. I must mention Mr. Vijay Kumar, is an excellent staff and helped us a lot for room service and food. The food served in the restaurant was fresh, tastey. I must recommended this hotel. The only bad thing is the entrance of the hotel. It is on a narrow road and sometimes very dirty. Overall we enjoyed our stay in Rivera Palace. Definitely value for money.
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Dear Sir/Mam, Thanks a lot for your valuable feedback.Sorry for inconvenience caused if any.We promise to give you much better services at your next visit. Thanking You, Regards, Hotel Rivera Palace.
Close to Ghats and excellent service”
Hotel is very close to Ghats and you can easily walk upto assi ghat. Hotel staff and Manager is supportive. Breakfast buffet is excellent . Dinner could have been better. Hotel room is spacious and clean.
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Dear Sir/Mam, Thanks a lot for your valuable feedback.Sorry for inconvenience caused if any.We promise to give you much better services at your next visit. Thanking You, Regards, Hotel Rivera Palace.
The staff behaviour was veey good and supportive especially Brijesh. Service was quite impressive. ”
The interior is very impressive and neat and clean with all the facilities. It’s the best hotel you will get at this much price. Really loved the stay.
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Dear Sir/ Mam, Thanks a lot for your valuable feedback.We apologize for inconvenience caused if any.We promise to provide you much better services at your next visit. Thanking you, Regards, Hotel Rivera Palace
Best place”
Enjoyed much and hotel is awesome
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Dear Sir/Mam, Thanks a lot for your valuable feedback.Sorry for inconvenience caused if any.We promise to give you much better services at your next visit. Thanking You, Regards, Hotel Rivera Palace.
Wow experience”
HI This was our 1st trip to Varanasi . When we are booking the hotel there are lots of things coming under mind like room view, location,most important price and many more things. Finally we booked this hotel after so many confusion. When we arrived the hotel entrance through wrong choice of booking. But when we entered into the hotel it was wow feeling it was like "don't judge a book with it's cover"and most importantly the hospitality which was provided to us I must appreciate and thanks to Mr Brajesh who cares all our need in best of his ability. I recommend the hotel to my family and friends.
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Dear Sir/ Mam, Thanks a lot for your valuable feedback.We apologize for inconvenience caused if any.We promise to provide you much better services at your next visit. Thanking you, Regards, Hotel Rivera Palace
Review”
Good service
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Dear Sir/ Mam, Thanks a lot for your valuable feedback.We apologize for inconvenience caused if any.We promise to provide you much better services at your next visit. Thanking you, Regards, Hotel Rivera Palace
Excellent”
Limited room hotel with good facilities, good food, very near to Ashi Ghat with flavour of famous galis of old benaras..
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Dear Sir/ Mam, Thanks a lot for your valuable feedback.We apologize for inconvenience caused if any.We promise to provide you much better services at your next visit. Thanking you, Regards, Hotel Rivera Palace
Excellent”
Staff led by Vijay and Vikash was very cordial and helpful. Nice hotel overall .
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Dear Sir/Mam, Thanks a lot for you valuable feedback.Sorry for inconvenience caused if any.We promise to give you much better services at your next visit. Thanking You, Regards, Hotel Rivera Palace
Great Stay”
We are really happy with the service there Management provided from the start of our trip we went there for 4 days stays great experience the room are very cozy giving you a great experience and moreover with good staff the place is amazing for people looking for peaceful stay it's a great experience we had here. (Only one if we get discount then this hotel is best)
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Dear Sir/Mam, Thanks a lot for your valuable feedback. We apologize for inconvenience caused if any. We promise to provide you much better services at your next visit. Thanking you, Regards, Hotel Rivera Palace
Good for the money”
Ganga darshan,aarthi was arranged by the hotel through a local boatman.. Ghats are at walkable distance. Hotel is clean. Amenities and morning breakfast can improve.overall a good experience.
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Dear Sir/Mam, Thanks a lot for your valuable feedback.Sorry for inconvenience caused if any.We promise to give you much better services at your next visit. Thanking You, Regards, Hotel Rivera Palace
Stay neat Ghat ”
Walking distance from Ghat , approach road to hotel is poor.. Parking facilities and Driver stay require improvement . Overall experiance Good.7.5/10
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Dear Sir/Mam, Thanks a lot for you valuable feedback.Sorry for inconvenience caused.We would like to bring to your notice that one may sometimes find approach road to hotel bit dirty reason being it is responsibility of municipal corporation of Varanasi.We do not have any hold on it although sometimes when government workers don't work properly on cleanliness near our property we offer them bribes from our side just to make sure that our guests should not face any problem.We try to manage it to the most from our side but sometimes fail to achieve it as it's not part of our private premises. Then too we promise to give you much better services when you see us again. Thanking You, Regards, Hotel Rivera Palace
Value For Money & Good Location”
Walking distance to the Ghats and just half a kilometre to the Kashi Vishwanath temple. Good food and Breakfast. Value For Money
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Dear Sir/Mam, Thanks a lot for you valuable feedback.Sorry for inconvenience caused if any.We promise to give you much better services at your next visit. Thanking You, Regards, Hotel Rivera Palace
Good option”
Stayed for 3 nights in the twin room. Overall comfy experience bar the sound of the elevator. Brekki is not great but ok. Staff is helpful and respectful. Location good as its close to Ghats and in a small sidestreet without crazy noise
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Dear Sir/ Mam, Thanks a lot for your valuable feedback.We apologize for inconvenience caused if any.We promise to provide you much better services at your next visit. Thanking you, Regards, Hotel Rivera Palace
Improvement area”
Mr Vijay from staff was exceptional. Parking facility was not proper. Wheel chair and ramp for older people was missing. Manager at reception was not so polite and humble
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Dear Sir/Mam, Thanks a lot for you valuable feedback.Sorry for inconvenience caused if any.We promise to give you much better services at your next visit. Thanking You, Regards, Hotel Rivera Palace
Average”
Good but the hotel ia not on main road .. One has to walk through the inner lanes which are really narrow. No vehicle can pass through unfortunately. The prices are bit too much i feel i paid compared to what I got
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Dear Sir/Mam, Thanks a lot for your valuable feedback.Sorry for inconvenience caused if any.We promise to give you much better services at your next visit. Thanking You, Regards, Hotel Rivera Palace.
Varanasi Visti”
Overall it was nice stay but few things were not very satisfactory e.g Air condition was not working properly in 2 out of 3 rooms , Food was good but Lassi was worst , Hotel staff was good except one of their Manager was very unprofessional and unnecessary aurging on Rs 1200 extra charges despite checking details from their end , i told that you should first check details but he was talking like Nonesense and later once he realize tha we already have booked extra room was feeling sorry , such thing needs to be improved
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Dear Sir/Mam, Thanks a lot for your valuable feedback. We apologize for inconvenience caused if any. We promise to provide you much better services at your next visit. Thanking you, Regards, Hotel Rivera Palace
Not a recommended hotel”
Firstly, the hotel is not at a very accessible place. Thank God , w head Nitesh ( an excellent staff of the hotel )who took our luggage inside. We booked 2 rooms of same standard ; but one was very bad in standard. When we complained the staff at the reception ( I exactly do not know their names) said it will be fixed. When we were checking other guests were complaining about the AC and eventually turned out our AC was also leaking. The bathroom of the other room had a terrible smell. We initially informed the reception that we are going to extend our stay and they agreed. But on the day of checkout they suddenly told us the room Won’t be available and we would have to leave in 15 minutes. The staff at the reception ( in a black pant and shirt ) literally forced us to leave the hotel in 15 minutes. But a few good things here is the. Other staff like Nitesh , Vijay were great people. All the other staff except that guy at the reception in black dress were very courteous. Food was overall good if you like spicy food . I hope things get settled soon
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Dear Sir/Mam, Thanks a lot for your valuable feedback.Sorry for inconvenience caused.Request you not to misuse authority of being reviewer.You simply rated us badly just because we were unable to provide you late check out.You should understand that if it was question of one to two hour we would have managed although our property was sold out on the day of your checkout but you were willing to occupy room till 9 PM.In such a case any hotel in the world would suggest you to book property for one more night at prior basis.You told you had some senior citizens with you.We can totally understand it but the person who has to arrive and stay in that room will never compromise till 9 PM.We even suggested you to sit comfortably in the lobby but you denied.If you were knowing that you had senior citizens with you and you train booking was of 10 PM you would have booked room for one more night.So we simply request you not to add false statements in review just to put out your frustration. Thanks
Above average”
In my opinion your web-site is cheating the consumers. While booking I made payment for Costa Rivera Hotel and booking was made at Hotel Rivera Palace after e-payment was made. It was also stated in the booking that it is a 3 star hotel while it is a low cost OYO guest house. Please stop cheating of the customers through your web-site.
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Dear Sir/Mam, Thanks a lot for you valuable feedback.Sorry for inconvenience caused.It is the first time in our professional carrier that we heard about a case where guest has made booking of some other property and voucher issued to him is of other property.We suggest you to admit your fault inspite of blaming Agoda for the same. Coming to next part,we don;t have tie ups with OYO.Secondly we never saw a cheap guest house offering in room safe in the rooms,having power back up and front office and room service round the clock,having elevator in it,having centralized AC and boiler facility in it,having 32 inch Sony bravia inside the room,having customized toiletries in the guests' washroom,etc.We think that property is not always rated on it's size.Rather it is also rated on the basis of it's services.Please don't write anything if you have right to rate property.Lastly we would surely satisfy you at your next visit. Thanking You, Regards, Hotel Rivera Palace
Overall”
Access to hotel by food only or e rickshaws. Access to Ganges good - 100 yards and 20 minutes walk To Assi Ghat. Staff polite, breakfast average - Indian only. Recommended for low budget.
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Dear Sir/Mam, Thanks a lot for your valuable feedback.Sorry for inconvenience caused if any.We would request you to mention the problem you faced in detail so that we could work on it.Further if you didn't faced any issue you would have rated us bit better. Secondly we would also like to know the reason of mentioning low budget property in your review reason being we have all 3 star amenities in our property like lift,in room safe,electric kettle with unlimited tea supplies,hair dryer,LED TV,AC,customized toiletries in washroom,etc. If there is anything else that is needed to make property high budget please do suggest us as it misguides our guests.Then too we would try to take good review fro you if you visit our place in coming times. Thanking You, Regards, Hotel Rivera Palace.
Wifi not working, 1 hour late check in ”
Firstly we got an hour late check in and wifi in our room was not working at all and the staff is not helpful at all. We have to come to restaurant area to use wifi connection
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Dear Sir/Mam, Thanks a lot for your valuable feedback.We would like to inform that if you arrive too early before your check in time and property is sold out a night before we can not provide you room reason being we can not ask any of the guest to check out early.Secondly,we admit that one of our Wifi network was not working.We had already raised complaint for it.Moreover we even gave you alternate Wifi to work.We think providing alternate Wifi network was best possible solution and it solved your issue as well.So we request you not to give wrong feedback as it misguides our genuine guests.Lastly we promise to provide you much better services at your next visit. Thanking You, Regards, Hotel Rivera Palace