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Leonardo Hotel Berlin
Wilmersdorfer Str. 32, Charlottenburg, Berlin, Germany, 10585 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Charlottenburg part of Berlin, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Brandenburg Gate (Brandenburger Tor). Rated with 3.5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Facilities
Bicycle rental
Pets allowed
Car park
Fitness center
Free Wi-Fi in all rooms!
Luggage storage
Contactless check-in/out
Great value”
Very clean, despite corona extremely professional and smooth. Location is unbeatable, would return again and already have
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Dear Evelyn, It is so great to read that we were able to convince you completely of our service and standard. Your comments are such a big compliment to our whole hotel team. Thank you for your great evaluation. We hope to see you soon. Best regards, Katrin Kraske, Guest Relations Manager
Clean and convenient”
Clean and convenient Really clean rooms, convenient location and inexpensive
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Dear Evelyn, Thank you very much for your lovely feedback to our Leonardo Berlin. Best regards, Katrin Kraske, Guest Relations Manager
Clean and up-to-date hotel!”
No DDR funiture in this hotel. It's confortable, modern and clean. Also the airco is great with the hot day's!
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Dear Ron, Nice to read that you have our location in positive memory. Best regards, Katrin Kraske, Guest Relations Manager
Comfortable hotel, in great location with a fantastic breakfast”
Stayed here for the ITB trade fair, at the MESSE Berlin meeting and exhibition center. It's great that the hotel is about a 20 minute walk from Messe Berlin, so you get a bit of exercise and fresh air before you go into the thick of business meetings. The hotel is clean and the rooms are fine. The breakfast is really excellent.
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Dear Peter, Thank you very much for your lovely review. Our team and I are very happy that we were able to convince you and that you had a good time at our hotel. That means to us incentive and motivation at the same time. We look forward to your next visit and wish you all the best. Kind regards, Katrin Kraske, Guest Relations Manager
Awesome Location”
Perfectly situated for our business trip!
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Dear Nicholas, Thank you very much for taking the time to evaluate your stay at Leonardo Hotel Berlin. Your positive and motivating feedback I shared with the whole team! We wish you all the best and are looking forward to your next visit. Best regards, Katrin Kraske, Guest Relations Manager
Gutes Hotel, gute Lage, Preis Leistung gut!”
The staff at the check-in could smile a bit more and be more friendly, but was early in the morning :)
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Dear Sabine, Your feedback is very helpful so that we can improve our service in the future. Good to hear that you enjoyed your stay at our hotel. I have forwarded your comments to the responsible head of department. We will sensitize our employees at reception again. Best regards,
Very good”
gute Lage, gemütliche Zimmer, freundlicher hilfsbereiter Service, jederzeit wieder
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Hallo Volker , Schön zu lesen, dass es Ihnen an nichts gefehlt hat und Sie rundum zufrieden waren. Beste Grüße, Katrin Kraske, Guest Relations Manager
Beware :: Car Park Construction Maintenance Currently In Progress”
Unfortunately the car park maintenance workers start just before 7am and excessive and extremely loud construction noise then ensues throughout the day (and in our case actually beneath the window of our room ). Anyone booking a room here really needs to take this into consideration .
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Dear Anthony, We ask for your understanding that we currently have little influence on the construction work on the car park, as it is a separate operator and is considered a public car park. Nevertheless, we are happy about the renovation measures, which will also benefit our guests in the near future. Even if this information is on our homepage, we can understand your frustration. We have noted that while construction is ongoing, courtyard view rooms will only be available in emergencies. We would like to extend our sincere apologies and will make our employees aware of this again. Best regards, Katrin Kraske, Guest Relations Manager
Good if you don´t want to much”
Very simple accomodation. Different from what I know from other hotel from the same group. If you need only a place to sleep is ok.
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Hello Arne, Thank you very much for your feedback to our Leonardo Berlin. Each hotel has another category and classification depending on location. We are a chain but each hotel is independent. Best regards, Katrin Kraske, Guest Relations Manager
Very disapointed with the non commercial behaviour”
I booked 2 rooms for 7 nights each. 2 days before I called to say that one of the room had to be cancelled due to an emergency health reason. Nor was I not refunded anything for the room (7 nights…), not even one night restitution. But they didn't even want to offer me a breakfast for that…...Whereas the cancellation occured WELL before my arrival, meaning the room must have rebooked anyway (especially during Christmas time...) How anti commercial can this be....
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Dear Marie-Sophie, Thank you for taking the time to inform us about your experiences at the Leonardo Hotel Berlin through various portals. We are sorry that we could not help you with the cancelled room. Please be informed that you booked via another channel and confirmed their conditions. The hotel can't do anything, you have to get in contact with this channel but it was a non-refundable rate and you won't get back money. I am really sorry. We wish you all the best and sorry for the bad circumstances. Best regards, Katrin Kraske, Guest Relations Manager
Very poor”
Windows were broken,couldnt open,only one but a little.It was so much dust and they didnt change for 5 days anything.Dont use their soap,our hand are demage.Cleanears come into our room at 10 oclock and say that they must clean and I explane that we go out to walk per 10 minutes but they said-no we must to do know .So I must to change my close while and go at toilet while they cleaning(they clean room for 5 min.They didnt use any chemical for toilet,just simple make a bad...On the end,when we want to check out,girl on reception had chat on the phone,private chat,and we staying there with backpacks and she didnt finish conversation,so we just go out.Im so confused how people can be bad.Very bad.Too far from city center,about 45 minutes by U bahn or S bahn.so I cant recommend this hotel
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Dear Irena, Thank you very much for taking the time to evaluate your stay at our Leonardo Hotel Berlin and your honest words. Guest comments help us to question and improve our service. Unfortunately you have not told your criticism on spot. We would have had the opportunity to turn it to a better one. We have checked the windows which work perfect. Our housekeeping clean the rooms every day inclusive towel changing. They do it except you hang the red card on the door. We regret that we did not meet your expectations and we would like to apologize for the rude behavior of our staff. I have forwarded your comments to the responsible head of department. We will sensitize our employees again. We hope you give us another opportunity to convince you of our ever improving commitment to excellent service. Best regards, Katrin Kraske, Guest Relations Manager
Nice hotel”
.Good hotel. Recommended
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Dear Hirsh, Thank you very much for taking the time to evaluate our Leonardo Berlin. Guest feedback is very important for us. We can see that we were able to convince you and you would like to come back - unfortunately you have rated your stay with a negative score. We would be very happy to receive feedback on this. We would like to welcome you again soon as our guest and wish you all the best. Kind regards, Katrin Kraske, Guest Relations Manager
Central location, clean hotel”
Leonardo hotel is in walking distance to subway station and pedestrian zone with some low level shops. Easy access to the city center in west berlin and the charlottenburg palace for sightseing. Flatscreen tv and clean facilitues even though the rooms are a bit small for two ppl and two singlee mattresses are pushed together to make up for a queensize bed. Overall recommendable hotel at that price in the berlin city center.
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Comfortable hotel in a great location. ”
The staff members at the Leonardo hotel will make your stay very comfortable. I came for the Opera and it was a 3 minute walk from the hotel. The hotel is also close to shopping and short walk away from the Berlin city tour. I highly recommend the breakfast. If you're hungry after that feast, it's your own fault. Great selection of German foods plus traditional breakfast items to please every taste. When you return to the hotel, often staff members will ask you about your day and make additional suggestions of places to go, special events and favorite restaurants. Friendliness, location and comfort.....The Leonardo Hotel is hard to beat.
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Unexpectedly lovely location”
Booked in a hurry (but well in advance) via a travel website, after walking along the busy main road past the nearby Opera House we were very pleasantly surprised to find the hotel is on a road of diverse small independent shops, cafés and restaurants and somewhat smarter than expected for the price. Several miles from the centre of Berlin but very close to U-bahn and nextbike station. Didn't eat in hotel as busy M&M bakery opposite provides cheaper breakfasts.
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Dear Roger, Thank you very much for choosing the Leonardo Hotel Berlin and your feedback which is a big motivation for our entire team. It is great for us to read that we met your expectations and that you went home with positive memories. We would be happy to welcome you again soon and wish you all the best. Kind regards Monika Schüler Customer Feedback Agent
Nice clean rooms but they were quite cramped.”
Leonardo hotel was very satisfying. Good value for money. The beds were thought to small, double bed 160 cm. Excellent location with walking distance to Kurfürstendamm and underground just around the corner.
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Exceptional”
This Hotel is in a perfect location for the Opera House, restaurants, the underground and visiting the Shlosss Charlottenburg.. We would definitely recommend this Hotel.
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Lovely hotel with some oddities”
Lovely hotel and location. Staff, whether front desk or breakfast were courteous, professional and very good at their jobs. Rooms were cleaned exceptionally well daily. We were given room 327 which we discovered was the disabled room so the bathroom felt a bit like being in a hospital. Plus it had only one small window which made the room very dark and the lighting das dim in the room. We wanted to change but felt a bit precious to ask. Breakfasts were excellent. Something for everyone. Lovely sunlit dining room and staff so efficient, it was a joy. Only gripes about this hotel were that no rooms had a fridge and they only give you one bottle of water for your entire stay. If we stayed one night you got one bottle. If you stayed 5 nights, like we did, you still only got one bottle for the entire stay. That did not make sense. Be wary when booking onsites other than the hotel site as many hotel booking sites state rooms havd a fridge.
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Dear Peter, Thank you very much for your constructive feedback regarding the Leonardo Hotel Berlin. It gives us an opportunity to reflect on our costumer satisfaction and improve our service in the future. Great to read that you were satisfied with our staff, the location of our hotel, your room and that you enjoyed our breakfast buffet. This compliments I have gladly shared with our hotel team. We know our rooms do not offer a fridge but if you want to cool something, please ask our staff at reception. Thanks for your hint regarding the water. We offer all of our guests the first bottle of water free of charge. We would be happy to welcome you again soon and wish you all the best. Kind regards Monika Schüler Customer Feedback Agent
fantastic, beautiful, modern, clean hotel”
only stayed one night, but wish I could have stayed more... extremely clean and comfortable rooms with beautiful modern decor and lots of large windows... I wish that there was free wifi in every room though and that breakfast would be cheaper or included in the price... but got a great deal price wise
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A great place to stay”
The hotel was clean and modern and staff were helpful and friendly, great underground links to Berlin Centre. We would stay there again!
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