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Central Mafraq Hotel
Deluxe King City View, Central Mafraq Hotel in Abu Dhabi
Lobby, Central Mafraq Hotel in Abu Dhabi
Lobby, Central Mafraq Hotel in Abu Dhabi
Swimming pool, Central Mafraq Hotel in Abu Dhabi
Swimming pool, Central Mafraq Hotel in Abu Dhabi
Fitness center, Central Mafraq Hotel in Abu Dhabi

Removed from saved list

7.3

Very good

795 reviews

795 reviews

Housekeeping16
Swimming Pool5
Food & Dining4
See map
See map

7.1

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Yas Marina Circuit 15.7 km
Ferrari World Abu Dhabi 17.2 km
Sheikh Zayed Grand Mosque Center 17.5 km
Yas Waterworld Abu Dhabi 17.7 km
Yas Mall 17.8 km
Louvre Abu Dhabi 32.1 km
Observation Deck at 300 33.8 km
Heritage Village 33.8 km
Emirates Palace 34.3 km
Marina Mall 34.5 km
Nearby landmarks
Mafraq Dental Center 350 m
Dental Centre 350 m
Mafraq Hospital 900 m
Bawabat Al Sharq Mall 2.0 km
Cambridge Medical & Rehabilitation Center 2.7 km
Al Mafraq Medical Center 4.2 km
Al Amal Hospital 5.8 km
Al Farhan Medical Centre Baniyas East 5.8 km
Bareen International Hospital 7.0 km
Abu Dhabi University 7.2 km

Central Mafraq Hotel

26th Abu Dhabi, Al Mafraq, Abu Dhabi, United Arab Emirates, 6770 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Al Mafraq part of Abu Dhabi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sheikh Zayed Grand Mosque Center. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Hot tub

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

Value for money7.3
Distance to city center25.0 Km
Location rating7.1
Nearest airportAbu Dhabi International Airport (AUH)
Distance to airport12.8 km

Rooms available at Central Mafraq Hotel

Excellent
Room comfort & quality

8.3

Premium Suite
...
  • Room size: 72 m²/775 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Studio King
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Executive King Room
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Studio, 1 King
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Deluxe Room Pool View
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
1-Bedroom Superior Apartment
...
  • Room size: 64 m²/689 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe King City View
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Executive Twin Room
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Deluxe Twin City View
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Executive Twin
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Central Mafraq Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Central Mafraq Hotel?

Central Mafraq Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 90 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Central Mafraq Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Central Mafraq Hotel has a car park available for guests. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Abu Dhabi with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Central Mafraq Hotel?

Wake up to a great buffet breakfast at Central Mafraq Hotel. There's an additional charge of 45 AED for adults and 39 AED for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Central Mafraq Hotel?

Central Mafraq Hotel features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Central Mafraq Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Central Mafraq Hotel. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Central Mafraq Hotel?

On-site venues and convenient event services make Central Mafraq Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 90 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Central Mafraq Hotel?

Central Mafraq Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Central Mafraq Hotel?

Central Mafraq Hotel’s neighborhood is Al Mafraq which includes popular restaurants such as Lemongrass Thai Restaurant, Studio Masr and Burger Hood.

What popular shopping places are close to Central Mafraq Hotel?

Located in the Al Mafraq area, Central Mafraq Hotel is close to great shopping choices like Bawabat Al Sharq Mall.

See map

Explore the neighborhood

What people love about Central Mafraq Hotel

  • 10

    Exceptional
    Location

    "Really good hotel ! 10 min from the airport."

    Klaudia

    |

    March 25, 2023

  • 8.8

    Excellent
    Location

    "The location was convenient near to Mafraq hospital."

    Ihtsham

    |

    April 4, 2020

  • 8

    Very good
    Staff 

    "On arrival I was greated and welcomed, the staff were helpful and very polite, I went to my room which nice and spacious."

    Marim

    |

    February 19, 2020

Overall rating:

7.3

Very good
795 reviews
Cleanliness
7.5
Facilities
7.1
Location
7.1
Read all reviews >
What travelers say they love:
Pros - Good Swimming pool, Tennis Court, Gym .
Ashwin from United Arab Emirates
Family with young children
More about Central Mafraq Hotel

More about Central Mafraq Hotel

Central Mafraq Hotel

Enjoy all that Abu Dhabi has to offer with a stay at Central Mafraq Hotel. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Have a hassle-free trip while enjoying the services and amenities offered by Central Mafraq Hotel. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Abu Dhabi.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Central Mafraq Hotel guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Central Mafraq Hotel include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Central Mafraq Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Central Mafraq Hotel including halal options.
A night in at the hotel's bar can be as fun as a night out with your travel companions. Guest can choose to have groceries delivered to their room at Central Mafraq Hotel, for exceptional convenience and ease of dining. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Recreational facilities at Central Mafraq Hotel are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing tennis court at Central Mafraq Hotel. Have fun with your friends or family, or even meet new people at the library and games room. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take advantage of the opportunity to explore Abu Dhabi while in the city. Get a photograph of yourself in front of Yas Marina Circuit located 15.6 km away, a must-see for anyone visiting Abu Dhabi.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 83% of the city's accommodation.

Show less

Amenities and facilities

Very good
Facilities

7.1

Most talked about facilities

Swimming Pool

20 mentions

Housekeeping

14 mentions

Food & Dining

12 mentions

Breakfast

7 mentions

Languages spoken
  • English
  • Arabic
  • Filipino
  • French
  • Hindi
  • Tamil
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Outdoor recreational features
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Coffee shop
  • Grocery delivery
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]
Access
  • Check-in/out [express]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • Telephone

Location

26th Abu Dhabi, Al Mafraq, Abu Dhabi, United Arab Emirates, 6770
Very good
Location

7.1

Airports
  • Abu Dhabi International Airport (AUH)
    12.8 km 15 min drive
  • Al Bateen Executive Airport (AZI)
    20.4 km 19 min drive
Public transportation
  • PRT Line
    11.5 km
  • Masdar PRT Station Car Park
    11.8 km
Hospital or clinic
  • Mafraq Dental Center
    350 m
Cash withdrawal
  • ATM
    940 m

What's nearby

Popular landmarks
  • Yas Marina Circuit
    15.7 km
  • Ferrari World Abu Dhabi
    17.2 km
  • Sheikh Zayed Grand Mosque Center
    17.5 km
  • Yas Waterworld Abu Dhabi
    17.7 km
  • Yas Mall
    17.8 km
  • Louvre Abu Dhabi
    32.1 km
  • Observation Deck at 300
    33.8 km
  • Heritage Village
    33.8 km
  • Emirates Palace
    34.3 km
  • Marina Mall
    34.5 km
Nearby landmarks
  • Mafraq Dental Center
    350 m
  • Dental Centre
    350 m
  • Mafraq Hospital
    900 m
  • Bawabat Al Sharq Mall
    2.0 km
  • Cambridge Medical & Rehabilitation Center
    2.7 km
  • Al Mafraq Medical Center
    4.2 km
  • Al Amal Hospital
    5.8 km
  • Al Farhan Medical Centre Baniyas East
    5.8 km
  • Bareen International Hospital
    7.0 km
  • Abu Dhabi University
    7.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A cash security deposit of AED 500 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee90 AED
  • Distance from city center25.0 Km
  • Travel time to airport (minutes)10
Extras
  • Breakfast charge (unless included in room price)45 AED
  • Daily Internet/Wi-Fi fee0 AED
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors4
  • Number of restaurants2
  • Number of rooms 242
  • Room voltage240
  • Most recent renovation2011
Parking
  • Daily parking fee0 AED

Reviews of Central Mafraq Hotel from real guests

Provided by verified guests of Agoda
7.3
/
10
Cleanliness7.5
Facilities7.1
Location7.1
Room comfort and quality8.3
Service7.7
Value for money7.3
High score for Abu Dhabi
Rating
9+ Exceptional (81)
8-9 Excellent (84)
7-8 Very Good (91)
6-7 Good (49)
<6 Below Expectation (109)
Time of the year
Mar - May (94)
Jun - Aug (122)
Sep - Nov (76)
Dec - Feb (122)

Show reviews that mention 

Showing 414 verified guest comments
12345
10.0
Exceptional
Ghlenda from United Arab Emirates
Family with young children
Deluxe Room Pool View
Stayed 2 nights in December 2020

Excellent place for family vacation/staycation”

I booked 6 deluxe rooms with pool view for us and our friends for 2 days (Dec 23-25). The reception was very accomodating. He was patiently working with me to find rooms that are adjacent or close to each other. He managed to give us very convenient rooms (3 at the GF and 3 at the 2nd floor - with 2 connecting rooms). We were very happy with the rooms provided. These are close to the pool or to the elevator. This was our second stay this Dec. 2020. We were also here last Dec 1 for the National Day and we were so happy with the service that we decided to stay for Christmas celebration. Highly recommended for families or group of friends who are on budget but wanted a very friendly atmosphere. We like the rooms (with balcony at the second floor) and at the ground floor as these are just in front of the pool. The pool was nice not that big but just enough, all of us love the fact that it is a heated pool and our husbands love the pool bar. There is also a tennis court which our husbands love and the gym which we (ladies) love. Breakfast was also your money's worth (included in the room rate), but for the other meals, (lunch & dinner) we ordered from outside (as we are in a group, we decided it is cheaper to order) - though they have in house restaurants. Overall-we are very pleased with everything.

Reviewed December 27, 2020

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Dear Mr. Ghienda Warm Greetings from Millennium Central Mafraq Hotel! We would like to express our sincere thanks for taking the time to share your pleasant experience on Agoda It is very important for us to know that you valued and enjoyed your stay at Millennium Central and We are very happy we exceeded your expectation when it comes to service. We are very delighted that you like the hotel facilities ( Pool, Tennis court, GYM , Breakfast and etc. .. ) also we will make sure to let the staff hear of your amazing review. Best Regards, Millennium Central Mafraq Hotel

Responded January 24, 2021
Central Mafraq Hotel
10.0
Exceptional
James from United States
Solo traveler
Deluxe Room City View
Stayed 1 night in March 2019

Great service, good location large rooms”

I had a 12 hour layover from 11 PM to 11 AM so I picked Al Mafraq for its proximity to the airport, it’s reasonable rate and it’s amenities. I was not disappointed. I had never been out of the Abu Dhabi Airport before so I needed some extra attention. The Staff and management at This hotel made me so welcome and I felt like they truly appreciated my business. The buffet was good , the grounds and pool area were beautiful and the Gym/spa was open early. I was very impressed with everything including the room which had everything at a vet reasonable price . I am so glad that I didn’t stay at one of the Airport hotels but instead went ten minutes further to this oasis in the desert. Thanks everyone at the Malfraq for everything. Sincerely James

Reviewed March 31, 2019

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Dear Valuable Guest, It gives us true joy when guests leave with fond memories of their experience with us. Your kind words are truly appreciated. It was a pleasure indeed to have you stay with us and we hope we did everything possible to make your stay the most pleasant. We already forwarded your feedback to the staff and Management, Together with the rest of the team, we look forward to welcoming you back here in Mafraq Hotel Abu Dhabi Best Regards, Management

Responded May 13, 2019
Central Mafraq Hotel
10.0
Exceptional
Jin from United Arab Emirates
Family with young children
Deluxe King City View
Stayed 1 night in June 2019

Excellent Hotel”

Pros: The staff and service was good. Quick check-in and check-out.. The pool was big and nice, the life guard was very attentive as well. The breakfast is superb. Cons: The outdoor pool has no shade, we tried to request if my 4 y.o son can go inside the ladies pool as it was covered. But the attendant refused my innocent kid who just want to swim and enjoy the water as he cannot bare the heat outside in an early morning around 9-10am. So my son ended up just swimming in our room’s bathtub. Our room has molds in the wall.

Reviewed June 24, 2019

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Dear Valuable Guest, We would like to thank you for choosing Mafraq Hotel for your recent stay and for sharing your comments, We are delighted to know that you enjoyed your stay at Mafraq Hotel, We are looking forward to welcoming you back soon Best Regards, Mafraq Hotel

Responded August 20, 2019
Central Mafraq Hotel
10.0
Exceptional
yasser from United Arab Emirates
Family with young children
Deluxe King City View
Stayed 1 night in June 2019

Exceptional”

THANK YOU TOO MUCH FOR INTEREST AND RECEPTION. I THINK EVERYTHING THERE IS EXCELLENT

Reviewed June 25, 2019

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Dear Valuable Guest, We would like to thank you for choosing Mafraq Hotel for your recent stay and for sharing your comments, We are delighted to know that you like the hotel and the Reception. We are looking forward to welcoming you back soon Best Regards, Mafraq Hotel

Responded August 20, 2019
Central Mafraq Hotel
10.0
Exceptional
MOHANNAD from Jordan
Business traveler
Deluxe King City View
Stayed 2 nights in July 2019

Very professional , friendly and helpful front disk ”

Very professional , friendly and helpful front disk

Reviewed July 27, 2019

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Dear Valuable Guest, We would like to thank you for choosing Mafraq Hotel for your recent stay and for sharing your comments, We are delighted to know that you like the hotel and the front desk service. We are looking forward to welcoming you back soon Best Regards, Mafraq Hotel

Responded August 20, 2019
Central Mafraq Hotel
9.2
Exceptional
Ann from United Arab Emirates
Solo traveler
Stayed 1 night in June 2019

New Found Sanctuary”

Im grateful to finally found a place I could stay for a weekend when i want to be away from the noise of the city. It is worth the travel and the price is so affordable. The facilities are great, i had sauna, steamed bath, swam in the pool, had shisha and ate healthy breakfast the next morning! What an experience. The staff are professionals, polite and ready to help promptly. I have recommended Mafraq to my friends and will continously recommend it to anyone because I know this hotel deserves a hype! Thank you and. See you all again soon!

Reviewed June 12, 2019

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Dear Valuable Guest, We would like to thank you for choosing Mafraq Hotel for your recent stay and for sharing your comments, We are delighted to know that you enjoyed your overall stay at Mafraq Hotel. We are looking forward to welcoming you back soon Best Regards, Mafraq Hotel

Responded August 20, 2019
Central Mafraq Hotel
9.6
Exceptional
APOLINAR from Philippines
Couple
Deluxe Room City View
Stayed 1 night in October 2019

Total accommodation”

Nice location where it is very accessible to private & public transport. Pleasant & accommodating staff. Complete ammenities in the room like complimentary water ( basic need), coffee or tea & toiletries..

Reviewed November 01, 2019

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10.0
Exceptional
Ahmed from United Arab Emirates
Couple
Deluxe King City View
Stayed 1 night in February 2020

Amazing ”

All Perfect

Reviewed June 16, 2020

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Dear Mr. Ahmed Warm Greetings from Millennium Central Mafraq Hotel! Thank you for the wonderful review and we are glad you enjoyed your stay with us. Our guest needs and satisfaction during their stay are one of our priorities. We are looking forward to welcoming you back again at Millennium Central Mafraq. Kind regards, Millennium Central Mafraq

Responded July 23, 2020
Central Mafraq Hotel
9.6
Exceptional
cindy from United Arab Emirates
Family with young children
Deluxe King City View
Stayed 1 night in December 2020

Budget Wisely”

It's good for value of money

Reviewed December 26, 2020

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Dear Ms. Cindy Warm Greetings from Millennium Central Mafraq Hotel I would like to express my sincere thanks for taking the time to share your pleasant experience. It is very important for us to know that you valued and enjoyed your regular visits to Millennium Capital Gate and I’m very happy we exceeded your expectation. We are very delighted that you like the service and staff; and we’ll make sure to let the staff hear of your amazing review. Your Sincerely General Manager Osama Ibrahim

Responded March 31, 2021
Central Mafraq Hotel
9.2
Exceptional
Sara
Couple
Deluxe King City View
Stayed 1 night in May 2019

Great stay!”

The room was great! First time a balcony in the UAE. The pool was actually amazing!

Reviewed May 26, 2019

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Dear Valuable Guest, We would like to thank you for choosing Mafraq Hotel for your recent stay and for sharing your comments, We are delighted to know that you enjoyed your overall stay at Mafraq Hotel. We are looking forward to welcoming you back soon Best Regards, Mafraq Hotel

Responded August 20, 2019
Central Mafraq Hotel
10.0
Exceptional
Ravi from United Arab Emirates
Family with young children
Deluxe King City View
Stayed 1 night in October 2020

Exceptional”

Excellent Service.

Reviewed October 31, 2020

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9.2
Exceptional
sofya from United Kingdom
Family with young children
Deluxe
Stayed 5 nights in November 2019

Exceptional”

very lovely hotel exceptional customer service all staff hands on helpful and excellent will defo go back and highly recommend

Reviewed December 07, 2019

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8.8
Excellent
Chester from Philippines
Solo traveler
Deluxe King City View
Stayed 1 night in March 2019

No Refund/ No rebooking policy ”

The hotel shouldn’t have no refund policy because it’s sounds like a scam. They should atleast let the customer rebook their booking or reservation if they will not let the customer have a full refund. Especially if the customer has a valid reason or proof that they can’t check-in in the hotel on the day that the booked.

Reviewed March 13, 2019

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Dear Valuable Guest, Thank you so much for taking the time out to share your valuable feedback, we would like to sincerely apologize for not being able to meet your expectations. There are some restriction on particular bookings such as Non-refundable bookings the rate been reduced for those bookings and as per the policy that can't be refunded, We eagerly look forward to welcoming you back again soon at Mafraq Hotel. Best Regards, Management

Responded May 13, 2019
Central Mafraq Hotel
8.8
Excellent
Elaine from United Arab Emirates
Couple
Deluxe King City View
Stayed 1 night in February 2019

Great hotel!!!”

Thumbs up to the very friendly and accommodating staff who made us welcome. We were even upgraded to executive room (thank you very much!!!). Facility and food are also nice. Overall, we were very satisfied. I would highly recommend this hotel to my friends.

Reviewed March 05, 2019

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Dear Valuable Guest, It gives us true joy when guests leave with fond memories of their experience with us. Your kind words are truly appreciated. It was a pleasure indeed to have you stay with us and we hope we did everything possible to make your stay the most pleasant. Together with the rest of the team, we look forward to welcoming you back here in Mafraq Hotel Abu Dhabi Best Regards, Management

Responded May 13, 2019
Central Mafraq Hotel
8.8
Excellent
Asif from United Arab Emirates
Family with young children
Executive Suite, Sea View
Stayed 2 nights in July 2021

Maribel Lady with excellent customer service skills”

Overall had a pleasant stay. Maribel front office executive has an excellent customer service skills. She is genuinely help the customers , clarify all their concerns efficiently and follow up aswell. Security constantly check the green pass which makes me feel safer.

Reviewed July 09, 2021

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9.2
Exceptional
Mohammed from United Kingdom
Solo traveler
Deluxe King City View
Stayed 6 nights in August 2019

Nice place, quiet, good service and taxi available 24 hours”

If there is microwave will be better.

Reviewed August 31, 2019

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Dear Valuable Guest, We would like to thank you for choosing Mafraq Hotel for your recent stay and for sharing your comments, Please be aware that Microwave available only in Studios and apartments. We are looking forward to welcoming you back soon Best Regards, Mafraq Hotel

Responded September 04, 2019
Central Mafraq Hotel
8.8
Excellent
Ihtsham from United Arab Emirates
Couple
Deluxe Double or Twin Room with City View
Stayed 1 night in April 2020

Excellent”

The room was spacious and clean, however not very good soundproof. The staff was polite and professional and check-in & checkout quick and easy. The location was convenient near to Mafraq hospital.

Reviewed April 04, 2020

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Dear Mr. Ihtsham Warm Greetings from Millennium Central Mafraq Hotel! We appreciate your time is reviewing our hotel on Agoda, We are very delighted that you enjoyed your short and sweet stay at our hotel. We aim to provides comfort, relaxation and entertainment with customized services to meet the different needs of all our guests and we are happy that you like the room size , Cleanliness. Your valuable feedback about the soundproof has been shared with the concern department for improvements. We are looking forward to welcoming you again and rest assured to take good care of your future stay with us. Kind regards, Millennium Central Mafraq Hotel

Responded July 23, 2020
Central Mafraq Hotel
8.8
Excellent
Ashwin from United Arab Emirates
Family with young children
Deluxe Double or Twin Room with City View
Stayed 1 night in February 2020

Nice hotel with decent price”

Pros - Good Swimming pool, Tennis Court, Gym ..All facilities are good. Cost wise not that expensive. Staff is very good Cons - Not any Suggestions - Dinner buffet didn't have any variety for Vegetarians

Reviewed February 19, 2020

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Dear Mr. Ashwin Warm Greetings from Millennium Central Mafraq Hotel! Thank you for sharing this gracious piece of feedback on Agoda, We are delighted to learn that you enjoyed your stay with us. Your kind remarks regarding your experience at the hotel are received with great pleasure. We look forward to welcoming you back to Millennium Central Mafraq again in the nearest future. Kind regards, Millennium Central Mafraq Hotel

Responded July 23, 2020
Central Mafraq Hotel
9.2
Exceptional
Mohamed from India
Couple
Deluxe King City View
Stayed 4 nights in August 2019

VERY GOOD”

WE ARE ENJOYING LOT. VERY GOOD PLACE BUT SMALL SIZE ROOM .

Reviewed February 05, 2020

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8.4
Excellent
Sali from United Arab Emirates
Family with young children
Deluxe King City View
Stayed 1 night in August 2019

Using hotel facilities after check out”

Hello.. our stay was wonderful as we got used to Mafraq Hotel.. we book here everytime we visit AD and you can check how many times we booked under the name of Muataz bleibel or Sali Taha.. This time at our check out we asked the receptionist if we can stay at hotel using the pool but she refused and said at the time of check out you have to leave the hotel.. Go and see other 4 and 5 stars hotel.. this is very normal to stay at hotel after check out till end of the day.. our stay was wonderful but at the end the kids felt sad..

Reviewed August 14, 2019

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Dear Valuable Guest, We would like to thank you for choosing Mafraq Hotel for your recent stay and for sharing your comments, We are delighted to know that you like the hotel and you enjoyed over all your stay, We acknowledged your feedback and already forwarded to concern department for corrective action. We are looking forward to welcoming you back soon Best Regards, Mafraq Hotel

Responded August 20, 2019
Central Mafraq Hotel
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