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Surrounding environment, Mangrove Hotel in Ras Al Khaimah
Superior Twin Room - Bed, Mangrove Hotel in Ras Al Khaimah
Mangrove Hotel
Lobby, Mangrove Hotel in Ras Al Khaimah
Lobby, Mangrove Hotel in Ras Al Khaimah
Swimming pool [outdoor], Mangrove Hotel in Ras Al Khaimah
Fitness center, Mangrove Hotel in Ras Al Khaimah

Removed from saved list

7.8

Very good

1,853 reviews

1,853 reviews

View10
Housekeeping10
Breakfast3
See map
See map

8.4

Excellent

Location rating score

Excellent location - 1.4 kilometers from city center
Parking
FREE
Popular landmarks
Ras Al Khaimah National Museum 1.3 km
RAK Mall 2.2 km
Fun City 2.3 km
Al Manar Mall 2.3 km
Saqr Park 9.3 km
Iceland Water Park 14.5 km
Dhayah Fort 16.3 km
Jabal Al Jais 17.5 km
Al Hamra Mall 19.6 km
Fortress Al Jazeera Al Hamra 19.6 km
Nearby landmarks
Casper supermarket 110 m
Adm.ras.alkhaima.muncipality 490 m
Omega Arts 530 m
Public Park 750 m
Ras Al Khaimah Court 960 m
Al Razi Pharmacy 1.0 km
Apple Garden 1.2 km
Ras Al Khaimah National Museum 1.3 km
vegetable market 1.5 km
Sun City 1.5 km

Mangrove Hotel

Al Khor Rd | P.O. Box 2035, Ras Al-Khaimah City Center, Ras Al Khaimah, United Arab Emirates - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ras Al-Khaimah City Center part of Ras Al Khaimah, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Jabal Al Jais. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

530 meters to Omega Arts

Front desk [24-hour]

Airport transfer

Excellent view

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Ras Al Khaimah every 17 minutes on Agoda.com
Value for money7.6
Distance to city center1 km
Location rating8.4
Nearest airportRas Al Khaimah International Airport (RKT) - United Arab Emirates
Distance to airport18.6 km

Rooms available at Mangrove Hotel

Excellent
Room comfort & quality

8.1

Presidential Suite
...
  • Room size: 92 m²/990 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin or Double Suite
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Suite with Lake View
...
  • Room size: 56 m²/603 ft²
  • Lake view
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior Twin Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Sea View Twin Room
...
  • Room size: 24 m²/258 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
King or Twin Suite with Mangrove View
...
  • Room size: 56 m²/603 ft²
  • Lake view
  • 1 sofa bed & 1 queen bed
Enter dates to see prices
Superior Room for 2 People
...
  • Room size: 46 m²/495 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Suite room with IFTAR
...
  • Room size: 90 m²/969 ft²
  • Shower
  • 1 sofa bed & 2 single beds ...
Enter dates to see prices
Romantic Suite (Romantic Decoration & Dinner)
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 46 m²/495 ft²
  • Outdoor view
  • 1 sofa bed & 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Mangrove Hotel have bars on-site?

Experience your holiday retreat the best way yet with Mangrove Hotel's bar and poolside bar accessible right in front of your doorstep for whenever you need a sip or two.

Does Mangrove Hotel offer spa services?

You can benefit from your stay at Mangrove Hotel even more by benefiting from the property's available spa services that are offered for all its valuable guests to make your evening far better.

What kind of non-water sports and outdoor activities are readily available at Mangrove Hotel?

Mangrove Hotel offers non-water sport and outdoor activities such as golf course (within 3 km) for you to enjoy.

What measures does Mangrove Hotel take in terms of hygiene, safety, and cleanliness?

Mangrove Hotel fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with first aid kit, temperature check for guests and staff, and free face masks for further safety precautions and hygiene protocols.

Does Mangrove Hotel have an option for contactless check-in and check-out?

At Mangrove Hotel, customers can take part in contactless check-in and check-out option offered by this property for your convenience and safety.

What are the property's policies for children's bedding at Mangrove Hotel?

Mangrove Hotel's policy concerning children's bedding considers guests age 5 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

At what time of the year is Mangrove Hotel most popular?

Mangrove Hotel's most popular month where verified visitors have stayed the most is in September.

What do travelers like most about Mangrove Hotel?

Past visitors that stayed at Mangrove Hotel have given this property a rating of 8.37 for its outstanding location as the primary highlight for their stay.

What is the typical rating that past Business travelers' have given to Mangrove Hotel?

Past business travelers that have stayed at this property have given Mangrove Hotel an average rating of 7.4. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with young children have given to Mangrove Hotel?

Past families with young children that have stayed at this property have given Mangrove Hotel an average rating of 7.4. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What is the closest airport to Mangrove Hotel?

The nearest airport to Mangrove Hotel is Al Maktoum International Airport, 127.0 km away.

See map

Explore the neighborhood

What people love about Mangrove Hotel

  • 8

    Very good
    Staff 

    "It was a good experience with Mangrove, Good staff and most importantly cleanliness is excellent"

    Mohamed

    |

    February 15, 2023

  • 10

    Exceptional
    Staff 

    "Excellent service, clean & friendly staff"

    Adel

    |

    December 17, 2022

  • 9.6

    Exceptional
    Location

    "The hotel is located best place in town."

    deepak

    |

    March 18, 2023

Property ranking|Compared to 185 Ras Al Khaimah properties
See all rankings
Room comfort score
8.1/10
Location score
8.4/10
Cheapest price score
Value for money score
7.6/10
Better than
98
%
of Ras Al Khaimah properties
Better than
96
%
of Ras Al Khaimah properties
Better than
94
%
of Ras Al Khaimah properties
Better than
92
%
of Ras Al Khaimah properties
Overall rating:

7.8

Very good
1,853 reviews
Cleanliness
7.2
Facilities
6.7
Location
8.4
Read all reviews >
What travelers say they love:
The facilities are excellent.
Yasmeen from Canada
Solo traveler
More about Mangrove Hotel

More about Mangrove Hotel

Mangrove Hotel

Maximize your Ras Al Khaimah adventure with a stay at Mangrove Hotel. Plan your escape from the everyday! Located just 17.5 km from Jabal Al Jais, Mangrove Hotel is the perfect and relaxing place from which to explore nature and wilderness.
Take advantage of a wealth of unrivaled services and amenities at Mangrove Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Ras Al Khaimah can be assisted with car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Mangrove Hotel.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Mangrove Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Mangrove Hotel which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Mangrove Hotel. Warm up at the end of the day with a visit to the massage and spa. The many offerings at Mangrove Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Mangrove Hotel gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Around the property

With its convenient location, the hotel offers easy access to all Ras Al Khaimah has to offer. Your journey through Ras Al Khaimah can be completed with a short shopping stop at Al Hamra Mall located 19.5 km away. Learn about the city's art history with a day at Ras Al Khaimah National Museum located 1.2 km away, where you can see collections by famous artists.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 97% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 94% of the city's other options.
This accommodation beats more than 97% of competition in the city on room comfort.

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Amenities and facilities

Good
Facilities

6.7

Most talked about facilities

Breakfast

14 mentions

Swimming Pool

12 mentions

Housekeeping

9 mentions

Food & Dining

8 mentions

Languages spoken
  • English
  • Arabic
  • Filipino
  • French
  • Hindi
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Foot bath
  • Golf course [on-site]
  • Hot tub
  • Massage
  • On-site entertainment
  • Private beach
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Buffet
Restaurants on site
Olivia Restaurant
  • Cuisine: International
  • Menu: Buffet, A-la-carte
The Hookah Lounge
  • Menu: Buffet
Noodles Corner
  • Cuisine: Chinese
  • Menu: Buffet

Location

Al Khor Rd | P.O. Box 2035, Ras Al-Khaimah City Center, Ras Al Khaimah, United Arab Emirates
Excellent
Location

8.4

Airports
  • Ras Al Khaimah International Airport (RKT) - United Arab Emirates
    18.6 km
  • Khasab Airport (KHS) - Oman
    51.5 km
Hospital or clinic
  • Adm.ras.alkhaima.muncipality
    490 m
Shopping
  • Al Manar Mall
    2.3 km
Cash withdrawal
  • ATM
    740 m

What's nearby

Popular landmarks
  • Ras Al Khaimah National Museum
    1.3 km
  • RAK Mall
    2.2 km
  • Fun City
    2.3 km
  • Al Manar Mall
    2.3 km
  • Saqr Park
    9.3 km
  • Iceland Water Park
    14.5 km
  • Dhayah Fort
    16.3 km
  • Jabal Al Jais
    17.5 km
  • Al Hamra Mall
    19.6 km
  • Fortress Al Jazeera Al Hamra
    19.6 km
Nearby landmarks
  • Casper supermarket
    110 m
  • Adm.ras.alkhaima.muncipality
    490 m
  • Omega Arts
    530 m
  • Public Park
    750 m
  • Ras Al Khaimah Court
    960 m
  • Al Razi Pharmacy
    1.0 km
  • Apple Garden
    1.2 km
  • Ras Al Khaimah National Museum
    1.3 km
  • vegetable market
    1.5 km
  • Sun City
    1.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:30
Getting around
  • Distance from city center1 km
Extras
  • Breakfast charge (unless included in room price)40 AED
  • Daily Internet/Wi-Fi fee0 AED
The property
  • Number of rooms 186
  • Room voltage220
  • Year property opened2012
  • License Id / Local Tax ID/ Entity Name50505

Reviews of Mangrove Hotel from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.2
Facilities6.7
Location8.4
Room comfort and quality8.1
Service7.7
Value for money7.6
High score for Ras Al Khaimah
Rating
9+ Exceptional (99)
8-9 Excellent (76)
7-8 Very Good (89)
6-7 Good (42)
<6 Below Expectation (91)
Time of the year
Mar - May (94)
Jun - Aug (96)
Sep - Nov (84)
Dec - Feb (123)

Show reviews that mention 

Showing 397 verified guest comments
12345
10.0
Exceptional
nanar from United Arab Emirates
Couple
Stayed 1 night in December 2021

Exceptional Staff and a Wonderful Stay”

The rooms were clean and the cleaning lady is just a sweetheart. The rooms were very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable, give your staff awards!. I highly recommend this hotel for anyone visiting RAK.

Reviewed December 30, 2021

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10.0
Exceptional
Devin from United Arab Emirates
Solo traveler
Deluxe Sea View Twin Room
Stayed 1 night in February 2023

Exceptional”

Like the stay and the location….breakfast were incredible 🙂

Reviewed February 07, 2023

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10.0
Exceptional
Adel from United Arab Emirates
Family with young children
Superior Room for 2 People
Stayed 2 nights in December 2022

Excellent hotel ”

Excellent service, clean & friendly staff

Reviewed December 18, 2022

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9.6
Exceptional
Jasir from United Arab Emirates
Family with young children
Stayed 1 night in August 2022

Reasonably priced hotel”

The hotel lives up to its name, especially when you are allocated a room on one of the top floors. Our room on the 14th floor gave us a view of the mangrove and corniche on one side and the sea a bit further away on the opposite side. Courteous staff, seamless check-in and we got a late check-out at no extra cost. Did not try the food there, something to try next time.

Reviewed August 25, 2022

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Dear Mr. Jasir, Thank you for your review. Our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, we have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback. Best Regards Meriem Bouzid Guest Relation

Responded September 14, 2022
Mangrove Hotel
10.0
Exceptional
Udhaya from United Arab Emirates
Couple
Superior Room for 2 People
Stayed 1 night in September 2022

Best Place worth for Money”

Best view with the mangrove view

Reviewed September 18, 2022

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Dear Udhaya, Thank you for your review. Our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, we have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback. Best Regards Meriem Bouzid Guest Relation

Responded September 22, 2022
Mangrove Hotel
10.0
Exceptional
Abdul from United Arab Emirates
Solo traveler
Superior Room for 2 People
Stayed 1 night in May 2022

Beautiful ”

💯Promise ♥️ ♥️ ♥️ ♥️ ♥️ ♥️

Reviewed June 24, 2022

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Dear Mr. Abdul, Thank you for your review . Our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, we have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback. Best Regards Meriem Bouzid Guest Relation

Responded July 14, 2022
Mangrove Hotel
9.2
Exceptional
Yasmeen from Canada
Solo traveler
Stayed 2 nights in July 2022

Exceptional”

The facilities are excellent. I booked using agoda but the staff were not able initially to deduct the amount from the registered card. Then, after several processes, the transaction was successful. The Manger apologies and gave me free room upgrade which was an excellent room with all amenities.

Reviewed July 06, 2022

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Dear Ms. Yasmeen, Thank you for your review. Our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, we have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback. Best Regards Meriem Bouzid Guest Relation

Responded July 19, 2022
Mangrove Hotel
9.6
Exceptional
Yazmin from United Arab Emirates
Solo traveler
Superior Twin Room
Stayed 1 night in March 2021

Pleasant stay”

Thank you Sofia for a very welcoming gesture! Thanks to the other reception guy who generously upgraded me to suite. My stay was nice and comfy. Housekeeping did a very tidy work

Reviewed March 24, 2021

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10.0
Exceptional
Hamed from Oman
Solo traveler
Stayed 1 night in April 2021

Excellent”

Very nice hotel.. Luxury rooms.. Love it

Reviewed April 07, 2021

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9.2
Exceptional
Guy from South Korea
Family with teens
Stayed 1 night in August 2022

Nice affordable option”

Nice clean hotel with friendly staff. Good value for money.

Reviewed August 12, 2022

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Dear, Thank you for your review. Our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, we have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback. Best Regards Meriem Bouzid Guest Relation

Responded August 15, 2022
Mangrove Hotel
10.0
Exceptional
humaid from United Arab Emirates
Solo traveler
Stayed 1 night in December 2020

Exceptional”

Good stuff and manager the best

Reviewed December 17, 2020

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8.8
Excellent
ian from United Arab Emirates
Solo traveler
Superior Twin Room
Stayed 7 nights in March 2021

Excellent”

Excellent hotel, clean, great staff, a good hike to the beach. I would recommend it to antone

Reviewed March 29, 2021

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8.4
Excellent
farah from United Arab Emirates
Solo traveler
Superior Twin Room
Stayed 1 night in March 2022

Regular customer”

As a regular custer before they used to give me a suite when i book a mormal room but when all the staff changed tthey stopped upgrading mw to the suite and im a customer for ten years plus im very disapoimted but the only reason i still go there os the location

Reviewed March 11, 2022

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Dear Ms. Farah, Greetings from Mangrove Hotel. Thank you for taking the time to tell us about your experience at Mangrove Hotel We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At the Mangrove Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We've taken note of your concerns about your experience and please rest assured that we will take the necessary steps to address the problem. Once again, we appreciate and thank you for taking the time to share with us your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Meriem Bouzid Guest Relation

Responded July 14, 2022
Mangrove Hotel
7.2
Very good
farah from United Arab Emirates
Solo traveler
Superior Twin Room
Stayed 2 nights in September 2021

Very good”

as a regular customer in mangrove for many years now i dont suggest anyone coz i dont get any privelage as a old customer in other hotels that im not a regular customer i got more room upgrades and stuff the only reason that i always choose mangrove is the location earlier i take a regular room and get an upgrade for the suite now that i m a more regular customer i dont get any upgrade . rareyly they upgrade me to the executive room instead of a swuite . and sometimes the price is too high for the hotel and every time i ask for a low floor i get the highest floor wich means they dont even read ur comments im really thinking of changing my place even if its a good location . i want my comfort if i dont get priveliges as a 10 year reguular customer then i might aswel go to hotels where i get good priveleges even though im not a regular customer the only one who is sooo helpful thare and i dont think he can do much is Mr. Saleem,he is very helpful and respectful

Reviewed October 03, 2021

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8.0
Excellent
Sheila from United Arab Emirates
Family with young children
Twin Room
Stayed 1 night in September 2022

Very good”

Staff are very friendly and accomodating, rooms can be improved, though.

Reviewed September 05, 2022

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Dear Ms. Sheila, Thank you for your review.Our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, we have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback. Best Regards Meriem Bouzid Guest Relation

Responded September 14, 2022
Mangrove Hotel
8.8
Excellent
Murali from United Arab Emirates
Couple
Stayed 1 night in July 2020

fantastic location”

Fantastic location.

Reviewed October 14, 2020

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8.0
Excellent
Santiago from United Arab Emirates
Couple
Superior Twin Room
Stayed 1 night in May 2020

Ok”

nice choice for the price

Reviewed October 12, 2020

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6.8
Good
missleslie from United Arab Emirates
Couple
Standard Twin Room
Stayed 2 nights in April 2021

Budget Friendly”

It’s budget friendly. To those who wants to go awy from the city and wanted to relax and your budget is tight u can visit mangrove hotel. I can enjoy the packages.

Reviewed April 25, 2021

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6.0
farah from United Arab Emirates
Solo traveler
Superior Twin Room
Stayed 2 nights in May 2022

Above average”

Don’t appreciAte old customers too expensive even though no facilities yellow water in bathroom they don’t upgrade even though before the old staff was very good they used to upgrade me to the suite but since new staff nothing

Reviewed November 18, 2022

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Dear Ms.Farah, Greetings from Mangrove Hotel. Thank you for taking the time to share your feedback. We are sorry that your experience did not meet your expectations. Please allow us to express our sincerest apologies. Although we hope you have a better experience, we learn from this feedback and use it to improve it. If you give us a chance to regain your trust, we can assure you that we will do everything in our power to give you the wonderful hotel experience that so many of our guests have experienced. Once again, we thank you for your feedback. Best Regards, Meriem Bouzid Guest Relation

Responded January 02, 2023
Mangrove Hotel
6.0
Shaima from United Arab Emirates
Solo traveler
Stayed 1 night in May 2021

Above average”

Good place for short stay We chose the deluxe king bed room The view was partial sea view Floor was sticky and unclean House keeping must use better products to keep it clean during these times Overall convenient place to stay

Reviewed May 10, 2021

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