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Lobby, Mercure Grand Jebel Hafeet Hotel in Al Ain
Mercure Grand Jebel Hafeet Hotel
View, Mercure Grand Jebel Hafeet Hotel in Al Ain
Interior view, Mercure Grand Jebel Hafeet Hotel in Al Ain
Swimming pool, Mercure Grand Jebel Hafeet Hotel in Al Ain
Swimming pool, Mercure Grand Jebel Hafeet Hotel in Al Ain
Fitness center, Mercure Grand Jebel Hafeet Hotel in Al Ain

Removed from saved list

8.0

Excellent

6,057 reviews

6,057 reviews

View51
Housekeeping15
Swimming Pool12
See map
See map

8.9

Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Jabal Hafeet
2.3 km
Jebel Hafeet
2.5 km
Green Mubazzarah
3.2 km
Jabal Hafeet Mountain
4.5 km
Mubazzara park
4.5 km

Mercure Grand Jebel Hafeet Hotel

Jebel Hafeet, Al Ain, Al Ain, United Arab Emirates, 24476 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Al Ain part of Al Ain, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Al Ain International Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Airport transfer

Excellent view

Free Wi-Fi in all rooms!

ALLSAFE

Your Health and Safety are our Absolute Priority

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Golf course [on-site]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Al Ain every 24 minutes on Agoda.com
Value for money7.8
Distance to city center20 Km
Location rating8.9
Nearest airportAl Ain International Airport (AAN) - United Arab Emirates
Distance to airport25.2 km

Rooms available at Mercure Grand Jebel Hafeet Hotel

Very good
Room comfort & quality

7.8

Deluxe Room 1 Double Bed
...
  • Room size: 29 m²/312 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Superior Room 1 Double Bed
...
  • Room size: 29 m²/312 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
Superior Room With 2 Single Beds
...
  • Room size: 29 m²/312 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Executive Suite with 1 queensize bed
...
  • Room size: 80 m²/861 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
Deluxe Room with 2 Single Beds
...
  • Room size: 29 m²/312 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
Double Single Use Superior
...
    Enter dates to see prices
    Double double superior
    ...
      Enter dates to see prices
      Deluxe Suite
      ...
      • Room size: 82 m²/883 ft²
      • Balcony/terrace
      • 1 king bed
      Enter dates to see prices
      Presidential Suite
      ...
      • Room size: 166 m²/1787 ft²
      • Balcony/terrace
      • 1 king bed and 2 single bed...
      Enter dates to see prices
      Executive Suite
      ...
      • Room size: 59 m²/635 ft²
      • Balcony/terrace
      • 1 king bed
      Enter dates to see prices

      Frequently asked questions

      Does Mercure Grand Jebel Hafeet Hotel offer airport transfer?

      Mercure Grand Jebel Hafeet Hotel offers airport transfer service upon request with an additional fee of 450 AED in local currency. To request, check the box on the booking form just before the payment page.

      Does Mercure Grand Jebel Hafeet Hotel have a fitness center?

      Yes! Mercure Grand Jebel Hafeet Hotel features fitness center that is ideally located on site, catering to your active needs to stay in condition while on vacation. For more details, please contact the property for more information.

      Does Mercure Grand Jebel Hafeet Hotel provide dry cleaning services?

      Yes! Mercure Grand Jebel Hafeet Hotel offers dry cleaning service that is accessible all throughout your stay, ensuring you're always looking confident in your favorite outfit. Please contact the property for more information.

      What kinds of facilities are offered for children at Mercure Grand Jebel Hafeet Hotel?

      While on holiday getaway with your family members, your kids can also enjoy the fun in sports and recreation facilities offered at Mercure Grand Jebel Hafeet Hotel which include children's playground, kids club, and kids pool.

      Does Mercure Grand Jebel Hafeet Hotel have an option for contactless check-in and check-out?

      At Mercure Grand Jebel Hafeet Hotel, guest visitors can take part in contactless check-in and check-out option offered by this property for your comfort and safety.

      How many rooms does Mercure Grand Jebel Hafeet Hotel have?

      Mercure Grand Jebel Hafeet Hotel has a total of 124 rooms.

      How long do visitors typically stay at Mercure Grand Jebel Hafeet Hotel?

      Verified past guests that have stayed at Mercure Grand Jebel Hafeet Hotel had an average nightly stay of 1 night at this property.

      At what time of the year is Mercure Grand Jebel Hafeet Hotel most popular?

      Mercure Grand Jebel Hafeet Hotel's most popular month where verified visitors have stayed the most is in July.

      What was the average room rate for Mercure Grand Jebel Hafeet Hotel been in the past month?

      The average room rate for Mercure Grand Jebel Hafeet Hotel in the past month is 220.08 AED, compared to city's average of 341.25 AED.

      In which languages can Mercure Grand Jebel Hafeet Hotel's personnel communicate?

      Mercure Grand Jebel Hafeet Hotel can speak up to 6 languages which includes English for guests that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

      What is the average rating that verified Families with older children have given to Mercure Grand Jebel Hafeet Hotel?

      Verified families with older children that have stayed at this property have given Mercure Grand Jebel Hafeet Hotel an average rating of 7.9. You can look into more specific customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

      What is the nearest train, metro, or bus station to Mercure Grand Jebel Hafeet Hotel?

      The nearest train, metro, or bus station is Municipal Bus Station, 15742.43 m away from Mercure Grand Jebel Hafeet Hotel.

      What people love about Mercure Grand Jebel Hafeet Hotel

      • 9.2

        Exceptional
        Cleanliness

        "Pool was very good and clean ."

        Rojan

        |

        July 17, 2023

      • 10

        Exceptional
        Cleanliness

        "Good facilities and clean room."

        Sameer

        |

        May 22, 2023

      • 9.2

        Exceptional
        Location

        "Located near the mountaintop of Jebel Hafeet, views from the rooms, mini golf field or pool area are amazing."

        Andre

        |

        September 4, 2023

      Overall rating:

      8

      Excellent
      6,057 reviews
      Cleanliness
      8.0
      Facilities
      7.9
      Location
      8.9
      Read all reviews >
      What travelers say they love:
      The kids had a blast with the pool/slides/splash pad.
      Ronald from United Arab Emirates
      Family with young children
      More about Mercure Grand Jebel Hafeet Hotel

      More about Mercure Grand Jebel Hafeet Hotel

      Experience Luxury and Comfort at Mercure Grand Jebel Hafeet Hotel in Al Ain

      Mercure Grand Jebel Hafeet Hotel in Al Ain, United Arab Emirates, offers a range of world-class facilities to make your stay comfortable and memorable. The hotel features 24-hour room service, a coffee shop, bar, restaurant, and poolside bar. Guests can also enjoy a range of recreational facilities such as an indoor pool, hot tub, fitness center, sauna, steam room, spa, and outdoor pool. The hotel also offers water sports (non-motorized) and airport transfer services. For your convenience, the hotel provides free Wi-Fi in all rooms and public areas, and valet and self-parking options. Other facilities include a designated smoking area, shops, laundry service, safety deposit boxes, salon, concierge, car hire, luggage storage, daily housekeeping, fireplace, gift/souvenir shop, taxi service, and ticket service. Start your day with a delicious breakfast buffet or continental breakfast at the halal restaurant onsite. The hotel also offers dry cleaning, express check-in/check-out, and car park free of charge.

      Room Types at Mercure Grand Jebel Hafeet Hotel

      Mercure Grand Jebel Hafeet Hotel in Al Ain, United Arab Emirates offers a variety of room types to suit the needs of every traveler. Guests can choose from Deluxe Rooms with 1 King Bed or 2 Single Beds, Executive Suites with 1 Queen Bed, or Superior Rooms with 1 Queen Bed or 2 Single Beds, all of which range from 29 to 80 square meters in size. For those who want to enjoy a pool view, the Superior Rooms with 1 Double Bed or 2 Single Beds are perfect options. With such a wide range of room types available, guests are sure to find the perfect accommodation for their stay.

      Friendly staff, beautiful hotel, and great service

      Mercure Grand Jebel Hafeet Hotel in Al Ain, United Arab Emirates has received numerous positive reviews from satisfied customers. Guests have praised the hotel's friendly staff, beautiful surroundings, and great service. The best meal service and clean swimming pool have also impressed visitors, making it a great hotel to relax and stay. The views, location, and staff have all been described as good and amazing, with some even recommending that everyone should visit and stay at the Mercure Grand Jebel Hafeet Hotel. Overall, guests have had a wonderful experience at this hotel and highly recommend it for those looking for a comfortable and enjoyable stay in Al Ain.

      Experience a Memorable Stay at Mercure Grand Jebel Hafeet Hotel

      Mercure Grand Jebel Hafeet Hotel in Al Ain, United Arab Emirates, has received an impressive overall rating of 8.1 from satisfied customers. With high scores for cleanliness, location, and staff performance, guests can expect a comfortable and memorable stay. The hotel's facilities are also highly rated, offering guests a range of amenities to make their stay even more enjoyable. While the food and dining score is slightly lower, the value for money is still rated highly, making it a great choice for budget-conscious travelers. Overall, Mercure Grand Jebel Hafeet Hotel is a top-rated hotel that delivers on its promise of comfort, convenience, and excellent service.

      Show less

      Amenities and facilities

      Very good
      Facilities

      7.9

      Most talked about facilities

      Swimming Pool

      29 mentions

      Food & Dining

      25 mentions

      View

      25 mentions

      Housekeeping

      7 mentions

      Languages spoken
      • English
      • Arabic
      • Filipino
      • Hindi
      • Tamil
      • Thai
      Accessibility
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Billiards
      • Fitness center
      • Game room
      • Garden
      • Golf course [on-site]
      • Hot tub
      • Massage
      • Mini golf course
      • On-site entertainment
      • Sauna
      • Spa
      • Spa/sauna
      • Squash court
      • Steamroom
      • Swimming pool [indoor]
      • Swimming pool [outdoor]
      • Table tennis
      • Ticket services
      • Tours
      • Water sports (non-motorized)
      Cleanliness and safety
      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast in room
      • Breakfast takeaway service
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hotel room service app
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Alternative meal arrangement
      • Bar
      • Breakfast [buffet]
      • Breakfast [continental]
      • Coffee shop
      • Happy hour
      • Poolside bar
      • Restaurant [halal]
      • Restaurants
      • Room service [24-hour]
      Services and conveniences
      • Air conditioning in public area
      • Concierge
      • Contactless check-in/out
      • Convenience store
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Fireplace
      • Food delivery
      • Gift/souvenir shop
      • Grooming service
      • Invoice provided
      • Ironing service
      • Laundry service
      • Lockers
      • Luggage storage
      • Meeting/banquet facilities
      • Postal service
      • Safety deposit boxes
      • Salon
      • Shops
      • Smoking area
      • Terrace
      • Xerox/fax in business center
      For the kids
      • Babysitting service
      • Family room
      • Kids club
      • Kids meal
      • Playground
      • Swimming pool [kids]
      Access
      • Buzzer/wireless intercom
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in/out [private]
      • Exterior corridor
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [nearby]
      • Car park [on-site]
      • Car power charging station
      • Rental car
      • Taxi service
      • Valet parking
      Available in all rooms
      • Air conditioning
      • Balcony/terrace
      • Bathrobes
      • Bathtub
      • Blackout curtains
      • Carpeting
      • Closet
      • Clothes dryer
      • Coffee/tea maker
      • Daily housekeeping
      • Desk
      • Electric kettle
      • Free bottled water
      • Hair dryer
      • Hand sanitizer
      • In-room safe box
      • Internet access – wireless
      • Ironing facilities
      • Linens
      • Locker
      • Mini bar
      • Non-smoking
      • Pool facilities
      • Private bathroom
      • Refrigerator
      • Satellite/cable channels
      • Seating area
      • Shower
      • Slippers
      • Smoke detector
      • Telephone
      • Toiletries
      • Towels
      • Wake-up service
      • Wi-Fi [free]

      Food and dining

      Breakfast options
      • Asian
      • Continental
      • Vegetarian
      • Buffet
      Restaurants on site
      Al Khayma
      • Cuisine: Middle Eastern
      Lawrences Bar
      • Cuisine: International
      Orient Café
      • Cuisine: International
      Le Belvedere
      • Cuisine: International
      • Menu: Buffet, A-la-carte
      Eden Rock
      • Cuisine: Grill/BBQ

      Location

      Jebel Hafeet, Al Ain, Al Ain, United Arab Emirates, 24476
      Excellent
      Location

      8.9

      Airports
      • Al Ain International Airport (AAN) - United Arab Emirates
        25.2 km
      • Sohar Airport (OHS) - Oman
        92.8 km
      Public transportation
      • Municipal Bus Station
        15.7 km
      Hospital or clinic
      • Royal Care Medical Center
        12.1 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 2-6 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 7 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • The property reserves the right of admission. Accommodation can be denied to guests posing as married couples if suitable ID proof is not presented at the time of check-in.
      • The Swimming Pool is closed for maintenance until September.
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from15:00
      • Check-out from12:00
      • Check-out until12:00
      Getting around
      • Airport transfer fee450 AED
      • Distance from city center20 Km
      • Travel time to airport (minutes)90
      Extras
      • Breakfast charge (unless included in room price)75 AED
      The property
      • Non-smoking rooms/floorsYes
      • Number of bars/lounges1
      • Number of floors5
      • Number of restaurants3
      • Number of rooms 124
      • Room voltage220
      • Most recent renovation2013

      Property announcements

      Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

      Reviews of Mercure Grand Jebel Hafeet Hotel from real guests

      Provided by verified guests of Agoda
      8.0
      Cleanliness8.0
      Facilities7.9
      Location8.9
      Room comfort and quality7.8
      Service8.0
      Value for money7.8
      High score for Al Ain
      Rating
      9+ Exceptional (208)
      8-9 Excellent (129)
      7-8 Very Good (134)
      6-7 Good (53)
      <6 Below Expectation (92)
      Time of the year
      Mar - May (151)
      Jun - Aug (153)
      Sep - Nov (133)
      Dec - Feb (179)

      Show reviews that mention 

      Showing 617 verified guest comments
      12345
      10.0
      Exceptional
      Subhra from United Arab Emirates
      Couple
      Superior Room With 2 Single Beds
      Stayed 1 night in January 2023

      Beautiful Resort for a Staycation”

      We stayed there for a day.. it was a spontaneous trip. Happened so quickly, got our reservation confirmed and reached there in a few hours. Staffs were very cordial and caring. Lots of activities and an ecstatic swimming pool with a bar in it. They also have water loops to slide into a pool. Very nice trip. Thanks Agoda.

      Reviewed January 19, 2023

      See room deals

      10.0
      Exceptional
      Kazuniko from United Arab Emirates
      Couple
      Deluxe Room 1 Double Bed
      Stayed 1 night in December 2020

      Excellent Location”

      Good: Mercure Hotel in Jabel Hafeet is the most excellent accomodation if you want a nice gate away in the city. Staying at the top gives you a relaxing feeling because of cold weather(especially if you stay there at winter season) and very nice top view of the city. The room and bathroom is very clean. Staffs were very accomodating. Easy check in and check out. Clean swimming pool. One thing that caught our attention( me and my husband) is during our breakfast. It was a buffet style and the food were served by the staffs. They will tell you what are the menu while standing on the marker infront of the buffet table and they are the one who will give you the food you want. It amaze us because they really tell to each and every one what’s on the table. And we salute Mercure and the staffs for doing that for the safety of everyone. Bad: Since balcony door is connected to the ac, our room ac does that function again once you close the balcony door. We need to call for assistance to on it again. The technician said the fan was stuck. It was fixed but does not give us a cool air. Their ac does not functioning well. Maybe it needs some maintenance.

      Reviewed December 04, 2020

      See room deals

      10.0
      Exceptional
      Ivan from United Arab Emirates
      Family with young children
      Deluxe Room with 2 Single Beds
      Stayed 1 night in January 2023

      Excellent value for money”

      Excellent location overlooking Al Ain and Oman. Nice looking hotel although a bit dated, good facilities that the kids can enjoy. This is our 4th time staying here and we will surely stay again in the future whenever we are in Al Ain

      Reviewed January 05, 2023

      See room deals

      10.0
      Exceptional
      Mumtaz from United Arab Emirates
      Couple
      Deluxe Room with 2 Single Beds
      Stayed 1 night in January 2023

      Best Hotel”

      This is one of the good hotels i have ever stayed. If you want to detox from all the stress you are going thru then this place is highly recommended. The staffs are all attentive as well.

      Reviewed January 21, 2023

      See room deals

      10.0
      Exceptional
      Mursalina from Singapore
      Family with young children
      Deluxe Room 1 Double Bed
      Stayed 1 night in December 2022

      Highly recommended! ”

      Grand Mercure is a very kids-friendly hotel! My children loved the pool slide and play area so much! The place I situated on a mountain which is very cold at night. A good break from the scorching hot city. Staffs are very pleasant and helpful too. Loved everything about this hotel :)

      Reviewed December 07, 2022

      See room deals

      10.0
      Exceptional
      Fuad from United Arab Emirates
      Couple
      Deluxe Room with 2 Single Beds
      Stayed 1 night in November 2022

      Relaxing place”

      Best place for a relaxing stay - Rooms have balcony where you can have fresh air. View is amazing. hotel have a lot of amenities for recreation like - snooker ,table.football , gym, swimming pool.. a lot of places for calm meditation. Definitely will choose again.

      Reviewed November 04, 2022

      See room deals

      10.0
      Exceptional
      Mohammed from United Arab Emirates
      Solo traveler
      Deluxe Room 1 Double Bed
      Stayed 1 night in January 2023

      Exceptional”

      Nice hotel , it has holiday vibes on top of the mountain . Yishnu was helping us with best room view

      Reviewed February 01, 2023

      See room deals

      9.6
      Exceptional
      Imane from United Arab Emirates
      Couple
      Deluxe Room with 2 Single Beds
      Stayed 1 night in December 2022

      Nice view for relaxing ”

      (The is my second time there nice place for relaxing) for me I reserve 1 Room for 2 people with breakfast when we go for breakfast one guy told me this free breakfast for one person and you have to pay for one ??!! I keep asking him how 1 room for 2 people including breakfast when i go there I have to pay one more ! I told him I will not pay anything more I pay already but really that time I feel angry about that and I noticed that they not provide Toothbrush with toothpaste I never see this before in any hotel

      Reviewed January 04, 2023

      See room deals

      10.0
      Exceptional
      ADIL from United Arab Emirates
      Family with young children
      Deluxe Room 1 Double Bed
      Stayed 1 night in May 2022

      Mercure you are the Best !”

      Ibrahim the Manager you and your team has made the stay fantastic and memorable-It’s a great property and more than that it’s the staff working there is making it value for money-Although swim pool was a miss but overal the experience was awesome —Will return soon - Good Luck Mercer !

      Reviewed May 28, 2022

      See room deals

      10.0
      Exceptional
      Kristialene from United Arab Emirates
      Couple
      Deluxe Room 1 Double Bed
      Stayed 2 nights in July 2022

      Mercure Hotel”

      It is one of the best hotels we've ever been. Great staff, clean facilities, delicious food, and warm stay. Thank you Mercure

      Reviewed July 20, 2022

      See room deals

      Dear Mr Kristialene, We very much appreciate your comments regarding your stay at the Mercure Al Ain Jebel Hafeet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

      Responded September 23, 2022
      Mercure Grand Jebel Hafeet Hotel
      10.0
      Exceptional
      Edelen from United Arab Emirates
      Couple
      Deluxe
      Stayed 1 night in December 2021

      Family-friendly Hotel”

      If you want you to disconnect TO connect with your family, then this is the place to be. It's worth the budget. Best place to relax and to feel the moment of having vacation without travelling out of the country. Commending the staffs who are friendly and accommodating too.

      Reviewed January 06, 2022

      See room deals

      9.6
      Exceptional
      Muhammad from United Arab Emirates
      Family with young children
      Superior Room 1 Double Bed
      Stayed 1 night in December 2022

      Amazing Mountain Views”

      Hotel has spectacular views of mountain and the Alain City from top. I really enjoyed the views in day / night and early morning. It was really amazing. Water slides are nice where children and adults can enjoy.

      Reviewed December 31, 2022

      See room deals

      10.0
      Exceptional
      John from Philippines
      Couple
      Deluxe Room 1 Double Bed
      Stayed 1 night in January 2022

      Amazing Stay”

      The hotel was amazing. View was the best and we had a very comfortable stay.

      Reviewed June 08, 2022

      See room deals

      Dear Mr John, We very much appreciate your comments regarding your stay at the Mercure Al Ain Jebel Hafeet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and will sort out the areas that you pointed out. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

      Responded September 23, 2022
      Mercure Grand Jebel Hafeet Hotel
      10.0
      Exceptional
      Billy from United Arab Emirates
      Family with young children
      Superior Room 1 Double Bed
      Stayed 1 night in February 2022

      Should have done it sooner ”

      Excellent visit - 7 years in Al Ain and this was long over due Hotel meet all our expectations Will definitely return Pool Staff A+ Room service A Smooth check in A Room A Thank you to life guards, security and house keeping *TEAM LOVETT 2022*

      Reviewed March 02, 2022

      See room deals

      10.0
      Exceptional
      Ruqayya from United Arab Emirates
      Family with young children
      Deluxe Room 1 Double Bed
      Stayed 2 nights in September 2020

      Excellent facility”

      This was our first destination when moving to Al Ain, the view is breath taking, having a room with a balcony facing the pool was beautiful . Place is always clean and sanitized

      Reviewed September 23, 2020

      See room deals

      10.0
      Exceptional
      syed from India
      Couple
      Superior Room 1 Double Bed
      Stayed 1 night in December 2021

      About hotel stay”

      One of the best hotel in the area. I enjoyed every bit of the stay things are not costly inside the hotel . I recommend every one visit this hotel and stay .

      Reviewed December 11, 2021

      See room deals

      10.0
      Exceptional
      Ma. from United Arab Emirates
      Family with young children
      Deluxe Room 1 Double Bed
      Stayed 2 nights in April 2021

      Great place and great exprience😊😍”

      The place is so nice, the facility and amenities is really amazing. Staff are nice and friendly. I would like also to commend the staff name SIHBRAJ, he was nice and very polite person, doing a job well done😊

      Reviewed April 23, 2021

      See room deals

      10.0
      Exceptional
      Alyssa from United Arab Emirates
      Group
      Superior Room 1 Double Bed
      Stayed 1 night in October 2021

      Amazing view!”

      Stayed here for the first time on the day of my birthday and thanks to Mohammed from the Reception, he upgraded our 2 deluxe rooms to Diplomatic and we had a great time with a great view from our suite.

      Reviewed October 22, 2021

      See room deals

      9.6
      Exceptional
      Isira from United Arab Emirates
      Family with young children
      Deluxe Room 1 Double Bed
      Stayed 1 night in November 2022

      Excellent location ”

      We love the location. A great escape to Jabel Hafeet. Better to have full board stay. No other restaurants near by. Worth for money you gonna pay.

      Reviewed December 01, 2022

      See room deals

      9.6
      Exceptional
      Vahide from United Arab Emirates
      Family with young children
      Deluxe Room with 2 Single Beds
      Stayed 1 night in August 2022

      Exprience”

      Everything was awesome, the food in restaurant we orde alfredo pasta and chicken biryani with grilled chicken, we love it, room was so clean and services just fine We enjoyed alot

      Reviewed August 13, 2022

      See room deals

      Dear Mr Vahide, We very much appreciate your comments regarding your stay at the Mercure Al Ain Jebel Hafeet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

      Responded September 23, 2022
      Mercure Grand Jebel Hafeet Hotel
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