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Mercure Singapore Bugis (SG Clean Certified)
Mercure Singapore Bugis (SG Clean Certified)
Mercure Singapore Bugis (SG Clean Certified)
Mercure Singapore Bugis (SG Clean Certified)
Mercure Singapore Bugis (SG Clean Certified)
Mercure Singapore Bugis (SG Clean Certified)
Mercure Singapore Bugis (SG Clean Certified)

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8.2

Excellent

2,162 reviews

2,162 reviews

Housekeeping75
Shops26
View11
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Carrie K. Atelier

70 m

Hsinghai Art Association

70 m

Yishion

100 m

Pool Fusion

100 m

National Design Centre

110 m

Popular landmarks
Singapore Flyer

1.6 km

Orchard Road

1.7 km

Sands Skypark Observation Deck

1.8 km

Chinatown

2.2 km

Gardens By The Bay East

2.3 km

Closest landmarks
Queen Street Car Park

60 m

The league gym

100 m

Cue Guru

140 m

St Joseph's Church

150 m

Adidas

160 m

Mercure Singapore Bugis (SG Clean Certified)

122 Middle Road 188973, Bugis, Singapore, Singapore, 188973 - See map

In addition to the standard of SG Clean, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Bugis, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

270 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Singapore every 1 minutes on Agoda.com
Value for money7.8
Distance to city center1.18km
Location rating9.0
Nearest airportSeletar Airport (XSP)
Distance to airport13.0 km

Rooms available at Mercure Singapore Bugis (SG Clean Certified)

Signature Twin Room
...
  • Room size: 16 m²/172 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Loft
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Signature Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Signature Loft
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
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Superior King Room
...
  • Room size: 22 m²/237 ft²
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 22 m²/237 ft²
  • 1 king bed
Enter dates to see prices
Other
...
  • Room size: 15 m²/161 ft²
Enter dates to see prices
Standard Room
...
  • Shower
Enter dates to see prices
Loft Room
...
  • Shower
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Executive Penthouse
...
    Enter dates to see prices

    Frequently asked questions

    Does Mercure Singapore Bugis (SG Clean Certified) have a hot tub?

    A hot tub is one of the facilities available at Mercure Singapore Bugis (SG Clean Certified).

    What time is check-in and check-out at Mercure Singapore Bugis (SG Clean Certified)?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Mercure Singapore Bugis (SG Clean Certified)?

    Mercure Singapore Bugis (SG Clean Certified) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Mercure Singapore Bugis (SG Clean Certified) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Mercure Singapore Bugis (SG Clean Certified)?

    Start your mornings right, with the continental and buffet breakfast options offered at Mercure Singapore Bugis (SG Clean Certified). Western breakfast is available for guests. There's an additional charge of 25 SGD for adults and 24 SGD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Mercure Singapore Bugis (SG Clean Certified)?

    Mercure Singapore Bugis (SG Clean Certified) features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

    Can special events be hosted at Mercure Singapore Bugis (SG Clean Certified)?

    Large events and gatherings such as weddings, private events and engagements can be hosted at Mercure Singapore Bugis (SG Clean Certified). Small or intimate events like birthday parties can also be accomodated. Audio-visual equipment service is offered to help your event go smoothly.

    Can business events be hosted at Mercure Singapore Bugis (SG Clean Certified)?

    On-site venues and convenient event services make Mercure Singapore Bugis (SG Clean Certified) an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate up to 120 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Mercure Singapore Bugis (SG Clean Certified)?

    Mercure Singapore Bugis (SG Clean Certified) does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Mercure Singapore Bugis (SG Clean Certified)?

    Bugis Junction is the closest train, metro, or bus station, about 250 m away from Mercure Singapore Bugis (SG Clean Certified).

    What restaurants are nearby Mercure Singapore Bugis (SG Clean Certified)?

    Mercure Singapore Bugis (SG Clean Certified) is located in Bugis, famous for good restaurants such as New Rong Liang Ge Cantonese Roast Duck, Captain K Seafood Tower and Bonchon Chicken.

    What popular shopping places are close to Mercure Singapore Bugis (SG Clean Certified)?

    Located in the Bugis area, Mercure Singapore Bugis (SG Clean Certified) is close to great shopping choices like Carrie K. Atelier, New2U Thrift Shop and Singapore Souvenir Centre.

    What are popular attractions near Mercure Singapore Bugis (SG Clean Certified)?

    Guests at Mercure Singapore Bugis (SG Clean Certified) can easily visit Arab Street, Sultan Mosque and Haji Lane located in the Bugis area.

    What popular natural sightseeing spots are close to Mercure Singapore Bugis (SG Clean Certified)?

    Mercure Singapore Bugis (SG Clean Certified) is located in the Bugis area, which is famous for natural sightseeing destinations such as Yellow Rain Tree (Samanea saman ‘Yellow’), Angsana and Teak.

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    Explore the neighborhood

    What people love about Mercure Singapore Bugis (SG Clean Certified)

    • 9.6

      Exceptional

      "Nice place to stay!"

      Ivanna

      |

      November 2, 2020

    • 9.2

      Exceptional

      "I gotta say, it’s such a great room."

      Darlene

      |

      March 5, 2020

    • 9.2

      Exceptional
      Staff 

      "Staff is very considerate."

      AYUMI

      |

      January 18, 2020

    Overall rating:

    8.2

    Excellent
    2,162 reviews
    Cleanliness
    8.5
    Facilities
    7.8
    Location
    9.0
    Read all reviews >
    What travelers say they love:
    Location was great and perfect for walking and accessing MRT...
    Robyn from Australia
    Couple
    More about Mercure Singapore Bugis (SG Clean Certified)

    More about Mercure Singapore Bugis (SG Clean Certified)

    Mercure Singapore Bugis (SG Clean Certified)

    You'll love the exceptional convenience during your stay at Mercure Singapore Bugis (SG Clean Certified), located right in the heart of the city center, with an easy access to everything in Singapore.
    Take advantage of a wealth of unrivaled services and amenities at Mercure Singapore Bugis (SG Clean Certified). Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Singapore can be assisted with taxi and car hire services available.
    Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Mercure Singapore Bugis (SG Clean Certified).
    In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Mercure Singapore Bugis (SG Clean Certified). The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
    Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that bottled water, a coffee or tea maker and mini bar are available in some select rooms.
    You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


    Dining and things to do

    Wake up with no worries at Mercure Singapore Bugis (SG Clean Certified), where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
    Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
    Throughout the day, you can enjoy the activities offered at Mercure Singapore Bugis (SG Clean Certified). Warm up at the end of the day with a visit to the hot tub. The many offerings at Mercure Singapore Bugis (SG Clean Certified) ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
    No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


    Around the property

    With its convenient location, the hotel offers easy access to all Singapore has to offer. Tourists travel from around the world to see Singapore Flyer, which is an easy visit just 1.5 km away. You're sure to want to visit Sands Skypark Observation Deck located 1.8 km away, among the most sought-after photographs for anyone visiting Singapore.

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    Amenities and facilities
    Very good
    Facilities

    7.8

    Most talked about facilities

    Housekeeping

    64 mentions

    Food & Dining

    23 mentions

    Swimming Pool

    19 mentions

    Breakfast

    18 mentions

    Languages spoken

    • English
    • Chinese [Cantonese]
    • Chinese [Mandarin]
    • Filipino
    • Indonesian
    • Korean
    • Malay

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Garden
    • Hot tub
    • Pool with view
    • Swimming pool [outdoor]
    • Ticket services
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alcohol
    • Bar
    • Bottle of water
    • Coffee shop
    • Fruits/snacks
    • Happy hour
    • Restaurants
    • Room service [24-hour]
    • Vending machine

    Services and conveniences

    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Convenience store
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Invoice provided
    • Ironing service
    • Laundromat
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Kids meal

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Airport transfer
    • Car park [charges apply]
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Taxi service

    Available in all rooms

    • Air conditioning
    • Alarm clock
    • Bathrobes
    • Coffee/tea maker
    • Free bottled water
    • Hair dryer
    • Individual air conditioning
    • In-room safe box
    • Linens
    • Mini bar
    • Mirror
    • Non-smoking
    • Satellite/cable channels
    • Shower
    • Slippers
    • Smoke detector
    • Telephone
    • Toiletries
    • Towels
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • Asian
    • Continental
    Restaurants on site

    ROYALE

    • Cuisine: International
    • Menu: Buffet, A-la-carte

    SONG GARDEN

    • Cuisine: Chinese
    • Menu: Buffet
    Location
    122 Middle Road 188973, Bugis, Singapore, Singapore, 188973
    Excellent
    Location

    9

    Airports

    • Seletar Airport (XSP)
      13.0 km 21 min drive
    • Singapore Changi Airport (SIN)
      17.0 km 19 min drive

    Public transportation

    • Bugis Junction
      260 m
    • Bugis MRT Station
      330 m 6 min walk

    Hospital or clinic

    • Renxin Traditional Chinese Medicine
      220 m

    Shopping

    • Orchard Road
      1.7 km

    Convenience store

    • On-site

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Singapore Flyer
      1.6 km
    • Orchard Road
      1.7 km
    • Sands Skypark Observation Deck
      1.8 km
    • Chinatown
      2.2 km
    • Gardens By The Bay East
      2.3 km
    • Cloud Forest
      2.3 km
    • Singapore Botanic Gardens
      4.4 km
    • National Orchid Garden
      4.5 km
    • Night Safari
      13.4 km
    • Singapore Zoo
      13.4 km

    Nearby landmarks

    • Queen Street Car Park
      60 m
    • Carrie K. Atelier
      70 m
    • Hsinghai Art Association
      70 m
    • The league gym
      100 m
    • Yishion
      100 m
    • Pool Fusion
      100 m
    • National Design Centre
      110 m
    • Sri Krishnan Temple
      120 m
    • Mingfan fruit trading
      130 m
    • Bershka
      140 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-11 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Getting around

    • Distance from city center1.18km
    • Travel time to airport (minutes)20

    Extras

    • Breakfast charge (unless included in room price)25 SGD

    The property

    • Non-smoking rooms/floorsYes
    • Number of bars/lounges1
    • Number of floors14
    • Number of restaurants1
    • Number of rooms 395
    • Year property opened2016
    • Most recent renovation2016
    Property announcements

    The safety and wellbeing of our guests is our highest priority. Mercure Singapore Bugis has increased our protocols in line with the guidelines issued by Singapore's Ministry of Health for the period of April 7, 2020 to June 1, 2020 (both dates inclusive). Our current in-house guests may remain in the hotel (for essential stays) until their check-out date. However, use of recreational facilities will be suspended during this period. This property can accept bookings from Singaporeans & Permanent Residents with legitimate reasons, essential workers and foreigners who are affected by travel restrictions. Property may request for supporting documents from guest to validate identity, travel itinerary and/or other relevant information. We will accept guest reservations from June 2, 2020. Please understand that this may change based on future guidance received from the Singapore government.

    Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

    The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

    In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

    Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

    Reviews of Mercure Singapore Bugis (SG Clean Certified) from real guests

    Provided by verified guests of Agoda
    8.2
    /
    10
    Cleanliness8.5
    Facilities7.8
    Location9.0
    Service8.3
    Value for money7.8
    High score for Singapore
    Rating
    9+ Exceptional (191)
    8-9 Excellent (105)
    7-8 Very Good (153)
    6-7 Good (58)
    <6 Below Expectation (58)
    Time of the year
    Mar - May (111)
    Jun - Aug (158)
    Sep - Nov (128)
    Dec - Feb (168)
    All guests (1,612)
    All room types
    All languages

    Show reviews that mention 

    Showing 565 verified guest comments
    12345
    10.0
    Exceptional
    Junwei from Singapore
    Family with teens
    Signature Room
    Stayed 5 nights in March 2019

    Great Hotel near Bugis+ Shopping Mall and Many Other Places of Interest in SG”

    This hotel is very near Bugis+ Shopping Mall (5 min walk), Bugis MRT (10 min walk) and many other places of Interest in SG (Kwan Yin Temple, Bugis Street and etc.). The hotel room is also very clean and well maintained. Service Staff are also very friendly.

    Reviewed March 20, 2019

    See room deals

    Dear Junwei, We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. We are delighted to know that you had a pleasant stay with us! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Wong General Manager

    Responded March 22, 2019
    Mercure Singapore Bugis (SG Clean Certified)
    10.0
    Exceptional
    JAAFFARSIDDIQ from Singapore
    Family with young children
    Signature Loft
    Stayed 2 nights in December 2018

    Nice rooms, good location and great staff”

    Was impressed with the staff of the hotel. Accomodating and good customer service delivery. Rooms are nice and clean. Location of hotel is good and have good transport connectivity to places of interest and shopping area.

    Reviewed January 02, 2019

    See room deals

    Dear JAAFFARSIDDIQ, Thank you for your review. We appreciate your feedback and use it to encourage the staff. We hope to welcome you back! Thank you. Regards, Philip Wong General Manager

    Responded January 02, 2019
    Mercure Singapore Bugis (SG Clean Certified)
    10.0
    Exceptional
    Yunita
    Business traveler
    Signature Twin Room
    Stayed 1 night in January 2019

    Recommended Hotel”

    Stay here for 1 night for business trip. Hotel location is very convenient to shop around. I still manage to do some shopping after finish meeting and enjoy the night at casino. Room is very clean and staffs are very friendly. Very recommended.

    Reviewed January 21, 2019

    See room deals

    Dear Yunita, We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. We are delighted to know that you had a pleasant stay with us! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Wong General Manager

    Responded January 22, 2019
    Mercure Singapore Bugis (SG Clean Certified)
    10.0
    Exceptional
    Pang from Singapore
    Couple
    Signature Room
    Stayed 1 night in June 2019

    PERFECT”

    In our booking we mentioned it was our wedding night, and they specially arranged a very pretty room for us, and a lovely cake for us! We could feel their sincereity and thats what we love about this place! Thank you for being part of our wedding memories! Very good customer service, and a very simple yet beautiful room!

    Reviewed June 25, 2019

    See room deals

    Dear Pang, Thank you for your full points review! We appreciate you taking the time to write such positive feedback on your recent stay with us. I will share this with the team and they will be thrilled to know your comments. We hope to welcome you back again in the future. Regards, Philip Wong General Manager

    Responded June 26, 2019
    Mercure Singapore Bugis (SG Clean Certified)
    9.6
    Exceptional
    Clarissa from Singapore
    Couple
    Signature Loft
    Stayed 7 nights in August 2019

    Good location ”

    Hotel is in a good location, walking distance to Bugis station and a couple of malls. Was initially given a room facing a office building (very near, could see into the offices!) even though I requested for a room with unblocked view at check-in. But the reception staff was nice to change my room to one with a view (half blocked but much better) upon second request. Loft room is kinda small but enough for 2 occupants. Room is clean and modern looking. Pool and gym are kinda small. In-room dining is too expensive for the quality and quantity of food given - we made the mistake of ordering once, should have just gone down to surrounding eateries to get food. Within walking distance are some 24hrs local eateries.

    Reviewed September 02, 2019

    See room deals

    Dear Clarissa, Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Wong General Manager

    Responded September 02, 2019
    Mercure Singapore Bugis (SG Clean Certified)
    10.0
    Exceptional
    Andreas from Indonesia
    Couple
    Signature Twin Room
    Stayed 4 nights in May 2019

    Exceptional”

    Very nice hotel in strategic location. Room size just ok. Bathroom, Bed, cleanliness, everything ok. I've stayed here 2 or 3 times, everytime i have good experience here. Thanks to the management!

    Reviewed May 18, 2019

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    Dear Andreas, We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. We are delighted to know that you had a pleasant stay with us! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Wong General Manager

    Responded May 21, 2019
    Mercure Singapore Bugis (SG Clean Certified)
    10.0
    Exceptional
    angelina from Singapore
    Couple
    Signature Loft
    Stayed 1 night in December 2019

    Very friendly hotel staff”

    Hotel room was clean & the staffs are very friendly as well. Was a good staycation place for me & my boyfriend to celebrate his birthday & Christmas.

    Reviewed December 25, 2019

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    Dear angelina, Thank you for your 10-point review. The staff will be happy to read your encouraging comments about them. I am happy that you enjoyed your stay and hopefully you will be back! See you again soon. Thank you on behalf of the team! Regards, Philip Wong General Manager

    Responded December 30, 2019
    Mercure Singapore Bugis (SG Clean Certified)
    10.0
    Exceptional
    Hazel from Philippines
    Couple
    Signature Loft
    Stayed 2 nights in August 2019

    Loft Type Room”

    Since its a loft type room, upon entering you can feel the cozy ambience of the room, interior is modern, clean and functional, their pool is also nice giving resemblance of the marina bay infinity pool, location is nice too.

    Reviewed April 04, 2020

    See room deals

    Dear Hazel Greetings from Mercure Singapore Bugis. Thank you for your review and we are glad that you enjoyed our facilities and your stay in our funky Loft Room. Stay safe and healthy and hope to welcome you back at the hotel soon! Best regards Philip Wong General Manager

    Responded April 04, 2020
    Mercure Singapore Bugis (SG Clean Certified)
    10.0
    Exceptional
    Chan from Malaysia
    Couple
    Signature Room
    Stayed 1 night in November 2019

    Good location and friendly staff”

    We come for anniversary, hotel very kind and good surprise arrangement to us. We very happy to stay here friendly staff, good location surrounding restaurant and shopping mall. Will come to stay here again for future visit Singapore. Thanks

    Reviewed December 02, 2019

    See room deals

    Dear Chan, We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. We are delighted to know that you had a pleasant stay with us! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Wong General Manager

    Responded December 06, 2019
    Mercure Singapore Bugis (SG Clean Certified)
    10.0
    Exceptional
    Selly from Indonesia
    Family with young children
    Signature Room
    Stayed 3 nights in June 2019

    Love it!!”

    This time staying here I’ve got the Executive Loft! Very love it!! Like staying in an apartment not in a hotel. Big thumbs up 👍🏻👍🏻.

    Reviewed June 22, 2019

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    Dear Selly, Thank you for your review of your recent stay with us. We love to read positive comments which encourages the team. Thank you again and see you one day soon. Regards, Philip Wong General Manager

    Responded June 26, 2019
    Mercure Singapore Bugis (SG Clean Certified)
    9.2
    Exceptional
    Darlene from Philippines
    Couple
    Signature Room
    Stayed 4 nights in February 2020

    BEST BUGIS HOTEL”

    We booked for this hotel for 4 nights. We were celebrating our anniversary and had cake sent to us. Chloe, the receptionist bumped us to a loft type room. I gotta say, it’s such a great room. It’s clean and for singapore standards, it’s BIG. It’s all very exciting. They also refill toothbrush, shampoo, towels, linens daily. They have water available. Also note that they only service once per day. I wanted to request a clean up in the restroom (for trash—they only had one in the room) but this old man said they only said I can’t request that and we were trying to say it’s fine, but he continued to berate us. There was some complication with the breakfast and they let us have a free breakfast for that day. They also have great selection!!! It’s very strategic and close to Bugis+ and Bugis Junction. All in all, it was was amazing!

    Reviewed March 05, 2020

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    Dear Darlene, Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Wong General Manager

    Responded March 09, 2020
    Mercure Singapore Bugis (SG Clean Certified)
    10.0
    Exceptional
    Alan from Singapore
    Group
    Signature Room
    Stayed 3 nights in May 2019

    Great stay with close proximity to public transport and food”

    Great stay with close proximity to public transport and food. Convenient location for things to do and eat plus public transport to tourist spots.

    Reviewed June 02, 2019

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    Dear Alan, We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. We are delighted to know that you had a pleasant stay with us! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Wong General Manager

    Responded June 03, 2019
    Mercure Singapore Bugis (SG Clean Certified)
    10.0
    Exceptional
    Alan from Singapore
    Group
    Signature Loft
    Stayed 3 nights in May 2019

    Great stay with close proximity to public transport and food”

    Great stay with close proximity to public transport and food. Convenient location for things to do and eat plus public transport to tourist spots.

    Reviewed June 02, 2019

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    Dear Alan, We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. We are delighted to know that you had a pleasant stay with us! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Wong General Manager

    Responded June 03, 2019
    Mercure Singapore Bugis (SG Clean Certified)
    10.0
    Exceptional
    Junsheng from Singapore
    Couple
    Signature Loft
    Stayed 2 nights in December 2018

    Exceptional”

    Room was clean and new. The loft staircase was safe and the sofa could be turned into a bed.

    Reviewed March 25, 2019

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    Dear Junsheng, We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. We are delighted to know that you had a pleasant stay with us! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Wong General Manager

    Responded March 26, 2019
    Mercure Singapore Bugis (SG Clean Certified)
    9.6
    Exceptional
    Desmond from Singapore
    Couple
    Signature Room
    Stayed 2 nights in November 2019

    Excellent service”

    Attended to by a bubbly and attentive front staff when we checked in at 3am after a long trip. Had to order room service as my partner had not eaten during the trip in and although it was an hour's long wait for the food, as the kitchen had to be fired up specially for the order, we were impressed by the hospitality shown. We chose the hotel for its location and price, and never regretted our choice. Definitely would be back.

    Reviewed November 08, 2019

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    Dear Desmond, Thank you for your review. We appreciate your feedback and use it to encourage the staff. We hope to welcome you back! Thank you. Regards, Philip Wong General Manager

    Responded November 12, 2019
    Mercure Singapore Bugis (SG Clean Certified)
    10.0
    Exceptional
    Ang from Singapore
    Group
    Signature Loft
    Stayed 1 night in January 2020

    Recommended”

    Stayed at the loft room. Room is clean and nice. Good location.

    Reviewed January 16, 2020

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    Dear Ang, Thank you so much for choosing our hotel for your staycation. We hope to welcome you back again next time. Thank you again and see you then. Regards, Philip Wong General Manager

    Responded January 22, 2020
    Mercure Singapore Bugis (SG Clean Certified)
    9.6
    Exceptional
    Pauline
    Couple
    Signature Twin Room
    Stayed 8 nights in June 2019

    Exceptional”

    I shared a twin room with a friend. The shower room and the toilet were separated, with the sink outside, which was convenient. Would have preferred a bit more space for luggage, since we each had our own. I guess having 2 single beds instead of 1 queen bed took up more space. Maybe a double decker bed could free up some space and make to room more interesting.

    Reviewed June 20, 2019

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    Dear Pauline, Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we have taken note of your feedback and will take it into consideration for our next renovation or refurbishment. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Wong General Manager

    Responded June 21, 2019
    Mercure Singapore Bugis (SG Clean Certified)
    10.0
    Exceptional
    Ramanathan from Myanmar
    Business traveler
    Signature Room
    Stayed 2 nights in September 2019

    All was well and quite satisfied with the stay. ”

    On money terms, rate is high. For the price paid, breakfast could be added possibly..

    Reviewed September 30, 2019

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    Dear Ramanathan, Thank you for your great review! We are very happy to read that you really enjoyed your stay. We hope to welcome you back again in the future. Regards, Philip Wong General Manager

    Responded October 01, 2019
    Mercure Singapore Bugis (SG Clean Certified)
    10.0
    Exceptional
    Bee from Australia
    Solo traveler
    Signature Twin Room
    Stayed 2 nights in October 2019

    Tiny room”

    Although the room is tiny, the location is great. If you don’t need a lot of space then it’s for you.

    Reviewed November 08, 2019

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    Dear Bee, Thank you for choosing to stay at Mercure Singapore Bugis during your recent visit to Singapore. We appreciate you taking the time to reply. I hope we can welcome you back into one of our larger rooms for more comfort and an even more memorable stay than what you experienced this time. Thank you and see you again. Regards, Philip Wong General Manager

    Responded November 12, 2019
    Mercure Singapore Bugis (SG Clean Certified)
    9.6
    Exceptional
    Keely
    Couple
    Signature Room
    Stayed 2 nights in October 2019

    Great”

    I booked this place for my parents. The room was a bit small but nevertheless it was a clean and comfortable . Location was very near to Bugis+ but can be a bit of a walk from the station itself.

    Reviewed December 23, 2019

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    Dear Keely, Thank you for your feedback. We hope we can welcome you back into one of our larger room staff comfortable to your needs. Thank you again for your comments, we appreciate you taking the time to share your thoughts. See you next time! Regards, Philip Wong General Manager

    Responded December 23, 2019
    Mercure Singapore Bugis (SG Clean Certified)
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