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Exterior view, NH Berlin Potsdamer Platz in Berlin
Standard Room - Bathroom, NH Berlin Potsdamer Platz in Berlin
a hotel room with a large bed and a large window, NH Berlin Potsdamer Platz in Berlin
Lobby, NH Berlin Potsdamer Platz in Berlin
Lobby, NH Berlin Potsdamer Platz in Berlin
three bottles of alcohol sit next to each other on a bathroom counter, NH Berlin Potsdamer Platz in Berlin
a shower head with a shower curtain attached to it, NH Berlin Potsdamer Platz in Berlin

Removed from saved list

8.7

Excellent

2,089 reviews

2,089 reviews

See map
See map

8.3

Excellent

Location rating score

Excellent location - 410 meters from city center
Popular neighborhood
Excellent for walking
Parking
Available
Walkable places
Spielplatz Großbeerenstraße 97

110 m

Hebbel am Ufer Performing Arts

170 m

Willy-Brandt-Haus

170 m

Theodor-Wolff-Park

270 m

Tempodrom

280 m

Popular landmarks
Topography of Terror

620 m

Checkpoint Charlie

740 m

The Holocaust Memorial - Memorial to the Murdered Jews of Europe

1.5 km

Brandenburg Gate (Brandenburger Tor)

1.8 km

Reichstag Building

2.0 km

Closest landmarks
For De Fitness

180 m

Hölderlin-Apotheke

250 m

AOK Kundenparkplatz

310 m

Anhalter Bahnhof

320 m

Dr. Kamil Kaya (City Dent Praxis)

330 m

NH Berlin Potsdamer Platz

Stresemannstrasse 47, Kreuzberg, Berlin, Germany, 10963 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Kreuzberg part of Berlin, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Brandenburg Gate (Brandenburger Tor). This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Located in heart of Berlin

Check-in [24-hour]

340 meters to public transportation

620 meters to Topography of Terror

Free Wi-Fi in all rooms!

Facilities

Bicycle rental

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Bar

Your dates are popular among travelersUsers are booking a place in Berlin every 3 minutes on Agoda.com
Value for money8.3
Distance to city center0.5 km
Location rating8.3
Nearest airportBerlin Schönefeld Airport (SXF)
Distance to airport16.4 km

Rooms available at NH Berlin Potsdamer Platz

Very good
Room comfort & quality

8

Standard Individual
...
  • Room size: 15 m²/161 ft²
  • Street view
  • 1 single bed
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Standard Room
...
  • Room size: 18 m²/194 ft²
  • Courtyard view
  • 2 single beds or 1 double b...
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Room #18496908
...
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    Standard Triple Room
    ...
    • Room size: 21 m²/226 ft²
    • Shower
    • 3 single beds
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    Standard Room For Three People
    ...
    • Room size: 21 m²/226 ft²
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    Room Economy
    ...
    • Shower
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    Economy Triple Room
    ...
    • Shower
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    DOUBLE SINGLE USE standard room 1 ad
    ...
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      Room Assigned on Arrival
      ...
      • Shower
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      TRIPLE ROOM SINGLE ROOM 3 BEDS
      ...
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        Frequently asked questions

        What time is check-in and check-out at NH Berlin Potsdamer Platz?

        Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to NH Berlin Potsdamer Platz?

        For those who wish to drive their own cars, NH Berlin Potsdamer Platz has a car park right on site for maximum convenience. Parking is available for a fee of 20 EUR per day. Self-parking is conveniently available at the hotel.

        Is breakfast offered at NH Berlin Potsdamer Platz?

        Wake up to a great buffet breakfast at NH Berlin Potsdamer Platz. Adults can enjoy breakfast offered with an additional charge of 18 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What is the smoking policy at NH Berlin Potsdamer Platz?

        NH Berlin Potsdamer Platz does not permit smoking in any of its rooms or indoor areas.

        What is the closest train, metro, or bus station to NH Berlin Potsdamer Platz?

        The closest train, metro, or bus station to NH Berlin Potsdamer Platz is U Möckernbrücke (U1, U3), 330 m away.

        What restaurants are nearby NH Berlin Potsdamer Platz?

        NH Berlin Potsdamer Platz’s neighborhood is Kreuzberg which includes popular restaurants such as Burgermeister, Kimchi Princess and Baraka.

        What popular shopping places are close to NH Berlin Potsdamer Platz?

        NH Berlin Potsdamer Platz is located in Kreuzberg area which features shopping places such as Daniel Marzona Galerie, Bols & Hansen Bio-Marmeladenmanufaktur Berlin and LPG Biomarkt Mehringdamm.

        What are popular attractions near NH Berlin Potsdamer Platz?

        NH Berlin Potsdamer Platz is located in Kreuzberg area, which is famous for attractions such as Checkpoint Charlie, Jewish Museum Berlin and German Museum of Technology.

        What popular natural sightseeing spots are close to NH Berlin Potsdamer Platz?

        NH Berlin Potsdamer Platz is located within Kreuzberg, which makes it conveniently close to natural sights including Basement Boulderstudio, Naturdenkmal and Zürgelbaum (Celtis australis).

        See map

        Explore the neighborhood

        What people love about NH Berlin Potsdamer Platz

        • 10

          Exceptional
          Staff 

          "Attentive staff, great value for money"

          Athanasios

          |

          January 29, 2023

        • 9.6

          Exceptional
          Staff 

          "Staff is helpful and responsive in replying to my communication."

          Nurliyana

          |

          December 1, 2022

        • 7.6

          Very good

          "It provides welcome drinks and cookies in the lobby."

          Jawhwa

          |

          August 12, 2019

        Property ranking|Compared to 1,400 Berlin properties
        See all rankings
        Cheapest price score
        Room comfort score
        8/10
        Value for money score
        8.3/10
        Cleanliness score
        8.8/10
        Better than
        98
        %
        of Berlin properties
        Better than
        94
        %
        of Berlin properties
        Better than
        92
        %
        of Berlin properties
        Better than
        92
        %
        of Berlin properties
        Overall rating:

        8.7

        Excellent
        2,089 reviews
        Cleanliness
        8.8
        Facilities
        7.9
        Location
        8.3
        Read all reviews >
        More about NH Berlin Potsdamer Platz

        More about NH Berlin Potsdamer Platz

        NH Berlin Potsdamer Platz

        Take advantage of the many attractions Berlin has to offer with a stay at NH Berlin Potsdamer Platz. Go beyond the touristy and get deeper into the offerings of Berlin with a stay at NH Berlin Potsdamer Platz, located merely 1.7 km from Brandenburg Gate (Brandenburger Tor).
        NH Berlin Potsdamer Platz offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service and luggage storage for guests' convenience.
        Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
        Equipped with handy amenities, guestrooms at NH Berlin Potsdamer Platz guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as cable TV, is provided for guests in select rooms. The hotel also offers a refrigerator and mini bar in some rooms for when you feel like it is needed.
        Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


        Dining and things to do

        Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at NH Berlin Potsdamer Platz. A night in at the hotel's bar can be as fun as a night out with your travel companions.
        Recreational facilities at NH Berlin Potsdamer Platz are designed for escape and relaxation. Have some easy fun without traveling far, while playing ping-pong table at NH Berlin Potsdamer Platz.


        Around the property

        NH Berlin Potsdamer Platz provides an excellent base for exploring the sights of Berlin in-depth. One of the city's most iconic and famous buildings is Reichstag Building, located 2.0 km away. An afternoon of browsing the works at Pergamonmuseum located 2.3 km away can familiarize you with the local art scene.


        Reasons to stay here

        Rooms don't get much cheaper than here, being less than 96% of the city's accommodation.
        Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 98% of the city's accommodation.
        It's hard to beat the room comfort here, which is rated higher than 92% of other accommodations in Berlin.

        Show less

        Amenities and facilities

        Very good
        Facilities

        7.9

        Most talked about facilities

        Breakfast

        1 mention

        Internet

        1 mention

        Languages spoken
        • English
        • German
        Accessibility
        • Wheelchair accessible
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Internet services
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Garden
        • Table tennis
        Cleanliness and safety
        • Anti-viral cleaning products
        • Body thermometer
        • Breakfast in room
        • Breakfast takeaway service
        • Cashless payment service
        • Doctor/nurse on call
        • First aid kit
        • Free face masks
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hotel room service app
        • Hot water linen and laundry washing
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Professional-grade sanitizing services
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Temperature check for guests and staff
        Dining, drinking, and snacking
        • Bar
        • Breakfast [buffet]
        • Room service [24-hour]
        • Vending machine
        Services and conveniences
        • Air conditioning in public area
        • Concierge
        • Contactless check-in/out
        • Daily housekeeping
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Food delivery
        • Heating in public area
        • Invoice provided
        • Ironing service
        • Laundry service
        • Luggage storage
        • Safety deposit boxes
        • Shrine
        • Smoke-free property
        • Smoking area
        • Terrace
        • Xerox/fax in business center
        For the kids
        • Kids meal
        Access
        • Allergy-free rooms
        • Cat-friendly
        • CCTV in common areas
        • Check-in/out [express]
        • Check-in/out [private]
        • Check-in [24-hour]
        • Dog-friendly
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pet-friendly [charges apply]
        • Pets allowed
        • Safety/security feature
        • Service animals are welcome
        • Smoke alarms
        • Soundproof rooms
        Getting around
        • Car park [charges apply]
        • Car park [on-site]
        Sports equipment rental
        • Bicycle rental
        Available in all rooms
        • Accessible by elevator
        • Air conditioning
        • Alarm clock
        • Baby cot (upon request)
        • Blackout curtains
        • Daily housekeeping
        • Desk
        • Free bottled water
        • Hair dryer
        • Heating
        • Hypoallergenic
        • Individual air conditioning
        • In-room safe box
        • Ironing facilities
        • Linens
        • Mini bar
        • Non-smoking
        • On-demand movies
        • Private bathroom
        • Refrigerator
        • Safety/security feature
        • Satellite/cable channels
        • Shower
        • Sleep comfort items
        • Smoke detector
        • Socket near the bed
        • Soundproofing
        • Telephone
        • Toiletries
        • Towels
        • Trash cans
        • Wake-up service
        • Wi-Fi [free]
        • Wooden/parqueted flooring

        Food and dining

        Breakfast options
        • Continental
        • Vegetarian
        • Gluten-free
        • Buffet

        Location

        Stresemannstrasse 47, Kreuzberg, Berlin, Germany, 10963
        Excellent
        Location

        8.3

        Public transportation
        • U Möckernbrücke (U1, U3)
          330 m
        • Möckernbrücke Subway Station
          330 m 1 min drive
        Airports
        • Berlin Schönefeld Airport (SXF)
          16.4 km 26 min drive
        Hospital or clinic
        • Hölderlin-Apotheke
          250 m
        Shopping
        • Kaufhaus des Westens (KaDeWe)
          3.0 km
        Convenience store
        • Hit-Ullrich Verbrauchermarkt Convenience Store
          1.2 km 6 min drive
        Cash withdrawal
        • ATM
          280 m 4 min walk

        What's nearby

        Popular landmarks
        • Topography of Terror
          620 m
        • Checkpoint Charlie
          740 m
        • The Holocaust Memorial - Memorial to the Murdered Jews of Europe
          1.5 km
        • Brandenburg Gate (Brandenburger Tor)
          1.8 km
        • Reichstag Building
          2.0 km
        • Berliner Dom
          2.2 km
        • Pergamonmuseum
          2.3 km
        • Berliner Fernsehturm
          2.7 km
        • The Berlin Wall
          3.6 km
        • East Side Gallery
          3.6 km
        Nearby landmarks
        • Spielplatz Großbeerenstraße 97
          110 m
        • Hebbel am Ufer Performing Arts
          170 m
        • Willy-Brandt-Haus
          170 m
        • For De Fitness
          180 m
        • Hölderlin-Apotheke
          250 m
        • Theodor-Wolff-Park
          270 m
        • Tempodrom
          280 m
        • Basement Boulderstudio
          300 m
        • AOK Kundenparkplatz
          310 m
        • Tempodrom Concert Hall
          320 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-5 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 6-11 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 12 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking for more than 9 rooms, different policies and additional supplements may apply.
        • Late check-out is available free of charge on Sundays until 05:00 PM.
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from15:00
        • Check-out until12:00
        • Reception open until00:00
        Getting around
        • Distance from city center0.5 km
        Extras
        • Breakfast charge (unless included in room price)18 EUR
        • Daily Internet/Wi-Fi fee0 EUR
        The property
        • Non-smoking rooms/floorsYes
        • Number of bars/lounges1
        • Number of floors7
        • Number of rooms 89
        • Room voltage220
        • Most recent renovation2009
        Parking
        • Daily parking fee20 EUR

        Reviews of NH Berlin Potsdamer Platz from real guests

        Provided by verified guests of Agoda
        8.3
        /
        10
        Cleanliness8.8
        Facilities7.9
        Location8.3
        Room comfort and quality8.0
        Service8.2
        Value for money8.3
        High score for Berlin
        Rating
        9+ Exceptional (8)
        8-9 Excellent (12)
        7-8 Very Good (8)
        6-7 Good (0)
        <6 Below Expectation (5)
        Time of the year
        Mar - May (6)
        Jun - Aug (12)
        Sep - Nov (7)
        Dec - Feb (8)

        Show reviews that mention 

        Showing 33 verified guest comments
        12
        7.6
        Very good
        Jawhwa from Taiwan
        Business traveler
        Standard Individual
        Stayed 1 night in August 2019

        Very good”

        Although a 4-star hotel, the 3-star holiday inn express next door is better equipped: room is smaller; no kettle, coffee/tea, mugs in the room. It does prove a complimentary bottle of water and is equipped with safety deposit box in the room. It provides bar soap, as well as liquid soap, shampoo and lotion. It provides welcome drinks and cookies in the lobby.

        Reviewed August 12, 2019

        See room deals

        8.7
        Excellent
        Fumiaki from Japan
        Business traveler
        Standard Room
        Stayed 7 nights in February 2013

        Convenient”

        Very simple but it's necessary for business

        nh Potsdamer Platz isn't big but they have enough things to stay for business. I stayed there 1 week, and there's no problem for bed-making, laundry and breakfast. you can use choose free wifi or speedier wifi for business (charged). Thinking of room charge, I'm satisfied with staying there.

        Reviewed February 18, 2013

        See room deals

        8.8
        Excellent
        Gunther from Mexico
        Couple
        Standard Room
        Stayed 1 night in October 2017

        modern and stylish”

        We selected this hotel because its fare was competitive, and we were very impressed by its design and interiors. Our room had adequate dimensions. We appreciated the appropriate storage areas as well as the safety-deposit box and the flat-screen TV with international programming. The shower was impressive, and the bathroom amenities were quite nice. Everything seemed new! All staff members were courteous and efficient. For sightseeing, location is not exactly the very best - but this property still offers relatively easy access to all tourist attractions. For future visits to Berlin, we will be happy to consider this hotel again.

        Reviewed October 30, 2017

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        8.7
        Excellent
        Faisal from Saudi Arabia
        Group
        Standard Room
        Stayed 5 nights in June 2015

        nice hotel ”

        it was a nice hotel,location is very good ,friendly staff,nearby train station,breakfast u will find anything u want .the problem that there's no refrigator in the room and no kettle &pillow was thin

        Our stay was fantastic location wise even the staff were helpful . Everything was fantastic except the pillow was very very thin which is bad thing . Another thing there's no refrigator and kettle which are so important

        Reviewed June 16, 2015

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        8.0
        Excellent
        Chinyao from Taiwan
        Business traveler
        Standard Room
        Stayed 3 nights in July 2015

        Good stay ”

        great location, clean room, new decoration

        Good hotel! Super close to a metro stop!

        Reviewed July 26, 2015

        See room deals

        7.6
        Very good
        YUNG from Hong Kong SAR, China
        Couple
        Standard Room
        Stayed 2 nights in September 2018

        Very good”

        Free upgrade! Thanks :)

        Reviewed October 02, 2018

        See room deals

        7.2
        Very good
        Roger from Switzerland
        Solo traveler
        Standard Room
        Stayed 2 nights in August 2017

        NH Berlin”

        Great location

        Reviewed August 10, 2017

        See room deals

        10.0
        Exceptional
        Athanasios from Indonesia
        Solo traveler
        Standard Room
        Stayed 5 nights in January 2023

        Great service”

        Attentive staff, great value for money

        Reviewed January 30, 2023

        See room deals

        9.6
        Exceptional
        Nurliyana from Malaysia
        Couple
        Standard Room
        Stayed 4 nights in October 2022

        Good location.”

        Staff is helpful and responsive in replying to my communication. Very good.

        Reviewed December 01, 2022

        See room deals

        9.2
        Exceptional
        angel from Spain
        Family with teens
        Stayed 3 nights in August 2020

        Hotel confortable con buena comunicacion”

        He estado dos veces en el hotel. Estas a 15min de postdamenr plat caminado y 5 minutos mas Brandebur tor. La habitacion es comodo y lo mismo con el año. El precio es muy bueno para berlin. Si vuelvo a berlin volvere.

        Reviewed January 20, 2021

        See room deals

        Dear Guest, it is wonderful to read that you have been with us for the second time and that you have been satisfied again. I am very pleased that you highlight the room and the good transport links so positively. We are always happy to have satisfied guests like you and are happy to pass your impressions on to the whole team. We look forward to seeing you again soon at the NH Berlin Potsdamer Platz! Greetings from Berlin Your NH Berlin Potsdamer Platz team

        Responded April 30, 2021
        NH Berlin Potsdamer Platz
        10.0
        Exceptional
        Marta from Spain
        Couple
        Standard Room
        Stayed 5 nights in December 2018

        Genial ! Excelente ubicación, limpieza genial, camas comodisimas, calefacción y buen personal”

        Tuvimos que alojarnos un día después de lo reservado, llamamos y sin ningún problema, también puedes dejar maletas si se necesita como nosotros el último día. La ubicación es perfecta a 1 parada de Potsdamer Platz y a 2 de puerta de Brandenburg las habitaciones perfectas todos los días gel y champú y toallas limpias la limpieza un 10. Camas y almohadas conodisimas y tele de plasma también con calefacción en la habitación. Recomendable 100%. Cerca también tienes un lidl. El desayuno un poco caro 13€ Por persona del cual no puedo comentar ya que no desayunamos en el hotel. Estancia perfecta😀

        Reviewed December 23, 2018

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        8.0
        Excellent
        Raimundo from Spain
        Couple
        Standard Room
        Stayed 2 nights in December 2017

        Berlín vale un paseo”

        Hotel de habitaciones correctas, falto algo de limpieza debajo de la cama se veían bolas de polvo. La situación muy buena 10 minutos del centro Potsdamer Plza.

        Reviewed December 18, 2017

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        5.6
        Maria from Spain
        Couple
        Standard Room
        Stayed 3 nights in August 2017

        Above average”

        El suelo estaba muy sucio, el desayuno estaba bien

        Reviewed August 27, 2017

        See room deals

        9.0
        Exceptional
        Alejandro from Spain
        Couple
        Standard Room
        Stayed 1 night in August 2013

        Una estancia perfecta”

        Totalmente nuevo, cuidado y excelente desayuno.
        Reviewed August 19, 2013

        See room deals

        8.0
        Excellent
        Céline
        Couple
        Standard Room
        Stayed 3 nights in July 2019

        Bien situé, propre et personnel agréable ”

        Bien, personnel accueillant et disponible, chambre confortable, seul hic au confort dormir dans un kig size avec 2 petites couettes individuelles ... très étrange et vraiment pas idéal!! Par contre il manquait un mini bar et la machine à café ou bouilloire pour un 4 étoiles je trouve cela étrange.

        Reviewed July 30, 2019

        See room deals

        8.4
        Excellent
        Heinz from Germany
        Business traveler
        Standard Room
        Stayed 2 nights in November 2021

        Preis-Leistung stimmt.”

        Hervorragendes Personal an der Rezeption.

        Reviewed November 21, 2021

        See room deals

        10.0
        Exceptional
        Annekathrin from Germany
        Couple
        Standard Room
        Stayed 1 night in July 2021

        Ruhiges Hotel in super Lage zum Potsdamer Platz”

        Das Hotel ist trotz der Nähe zum Potsdamer Platz sehr schön ruhig gelegen. Das Zimmer war sehr schön und sauber. Klimaanlage funktionierte einwandfrei. Das Personal ist sehr freundlich. Achtung: die Hoteltiefgarage ist um die Ecke (direkt neben dem Eingang ist die für Fremdparker deutlich teurere Garage des Holiday Inn) und die Hotelgarage ist schnell mal voll. Eventuell bei Bedarf vorher anrufen und nachfragen.

        Reviewed July 26, 2021

        See room deals

        8.8
        Excellent
        Jakob from Germany
        Couple
        Standard Room
        Stayed 3 nights in June 2020

        Super Hotel”

        Sehr gutes Hotel mit freundlichem Personal.

        Reviewed June 14, 2020

        See room deals

        Lieber Gast, als Erstes möchte ich mich bitte bei Ihnen für die späte Antwort entschuldigen. Ich möchte mich im Namen des Teams des NH Berlin Potsdamer Platz recht herzlich für Ihr positives Feedback bedanken. Es freut mich sehr, dass Sie das freundliche Personal so positiv hervorheben! Ich habe Ihre Bewertung sehr gerne mit den Kolleginnen und Kollegen geteilt, für das Team ist das immer wieder eine unschätzbare Motivation. Wir würden uns sehr freuen, Sie bald wieder im NH Berlin Potsdamer Platz begrüßen zu dürfen! Herzliche Grüße aus Berlin Ihr NH Berlin Potsdamer Platz Team

        Responded April 30, 2021
        NH Berlin Potsdamer Platz
        8.8
        Excellent
        Axel from Germany
        Couple
        Standard Room
        Stayed 2 nights in May 2019

        Aufenthalt 2 Nächte ”

        Europäisches Frühstück gut und ausreichend und nicht so stressig wie in anderen großen Hotels. 1 Flasche Wasser auf dem Zimmer kostenlos. Nicht weit vom Potsdamer Platz. 5min zu Fuß. Langsam Laufen 10 Min.

        Reviewed June 05, 2019

        See room deals

        8.0
        Excellent
        Ralf
        Family with teens
        Standard Room
        Stayed 2 nights in March 2019

        Kundenwünsche trotz Vorabstimmung nicht umgesetzt”

        Wir sind mit der Familie angereist und hatten zwei Doppelzimmer gebucht. Ich hatte extra ein paar Tage vorher angerufen und darum gebeten, dass die Zimmer nebeneinander liegen, damit die Kinder uns schnell erreichen, wenn was ist. Laut Auskunft des empfangs am Telefon war das kein problem, ganz im Gegenteil wurde mir gesagt, dass sie die Zimmer bei Familien sowieso immer nebeneinander vergeben. Bei Anreise dann der erste Schock, zwei Zimmer? Ja, so hatten wir sie gebucht. Ach ja, da sind sie. Ein Doppelzimmer in der 2. Etage und das Zweite in der 3. Etage. Von einem Anruf wusste keiner was und es war auch keine Notiz zu meiner Reservierung vorhanden. Dann waren in beiden Zimmern noch jeweils Zustellbetten für eine Dritte Person aufgebaut, wenn uns dies stört, solten wir Bescheid sagen. Der Wunsch diese noch am Abend abzubauen wurde genervt umgesetzt. Insgesamt könnte das Personal freundlicher sein. Keine Begrüßung, wenn Gäste das Hotel betreten, Erst nach Ansprache der Gäste.

        Reviewed March 11, 2019

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        12
        This is a popular property. Don't miss out!

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