
Capital O 16590 Hotel Sapphire Inn
In addition to the standard of Sanitised Stays, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Gorakhpur part of Gorakhpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gorakhpur Airport. This 3-star property features restaurant to make your stay more indulgent and memorable.

Sanitised Stays
Introducing the OYO Minimal Touch Stay Experience
Front desk [24-hour]
Pets allowed
Car park
Free Wi-Fi in all rooms!
Luggage storage
Breakfast [free]
Restaurants
Room service [24-hour]
Above average”
Poor maintenance. Bed sheet is not cleaned. Bathroom is not also cleaned. Free breakfast is only one item and quantity is not at all sufficient. Staffs are not prompt and services poor.
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Acceptable”
Rooms were cleaned, some room have fouling smell due to water seepage on walls ( although hotel staff tried to hide them with glossy wallpapers). Tv connection keeps on disconnecting. We were not provided with wifi connection during my stay of 3 days , hotel staff told that wifi is under maintenance.
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Giving 2 Star ”
I dont suggest anyone to book online as we booked 2 suit room but at the time of checking, we get only one suit room and that I get after 2 hours of waiting. Food and service was quite good but and if I talk about cleaning, it was worst.
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Pathetic”
Firstly, cleanliness is rare in this property, even if you ask for it the staff is totally ignorant as if it just doesn't matter. Rooms are also in a terrible shape with more than half the things in not working condition. Worst ever experience!
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Acceptable”
Worst than worst I have been booked for standard suite at the mention price on website but property manager was not ready to provide on same price and asking for extra money, However I compromised because I have been already paid and he asked me to provide classic room and I accept due to I was in stuck situation. I will never recommend agoda and will not book in future. Moreover manager said this booking is not from agoda, u need to speak with Oyo, I also complained to Oyo but they were also unable to help me and only take complain for console. Bad experience If there would be minus rating I will give in minus.
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Very Bad”
We had the misfortune of being here. We were given a cheaper room instead of what we have booked. Breakfast was not included but were not given. Bathrooms and room walls were disgusting. Reception remains empty for most of the time. No value for money.
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절대가지마세요”
원래 예약한 방의 가격이 1박에 2만6천원정도였는데 체크인하려니 뭐라뭐라 핑계를 대며 외국인 여행객은 엑스트라 차지로 5000루피를 더 내야 한다고 하더이다. 입만벌리면 구라천지인 전형적인 인도 사기꾼이 운영하는 호텔이니 절 대 가지 마세요
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