OYO 44043 First Garden Hotel

2 stars out of 5
43,Jalan Haji Junid, Perkampungan Seri Teruntum, Kuantan City, Kuantan, Malaysia, 25200 - See map

Welcome to OYO 44043 First Garden Hotel, your perfect stay in Kuantan City! Conveniently located near vibrant attractions like East Coast Mall, Masjid Sultan Ahmad Shah, and Berjaya Megamall, the hotel offers easy access to the best of the city's cultural heritage and modern amenities. Indulge in luxury with 24-hour room service, express check-in/check-out, and attentive staff ready to assist you. The spacious and comfortable rooms are equipped with air conditioning, complimentary Wi-Fi, a refrigerator, and rejuvenating toiletries. Experience a convenient and delightful stay tailored for two travelers. Book now and enjoy the best of Kuantan City at OYO 44043 First Garden Hotel! [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

970 meters to Kuantan Parade

Check-in [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Room service

Wi-Fi in public areas

Daily housekeeping

Buzzer/wireless intercom

Your dates are popular among travelersUsers are booking a place in Kuantan every 1 minutes on Agoda.com

Based on 1,897 verified reviews

Location

6.3

Value for money

5.6

Service

5.5

Facilities

4.9

Cleanliness

4.8

See map

6.3Good

Location rating score

Parking
FREE
Popular landmarks
Masjid Sultan Ahmad Shah
1.2 km
Berjaya Megamall
1.3 km
East Coast Mall
1.4 km
Taman Esplanade
1.5 km
Bukit Pelindung Recreational Forest
2.6 km
Closest landmarks
Wan Fo Tien Temple
510 m
Padang MPK2
560 m
The Store
700 m
Stadium Darul Makmur
730 m
Waston
750 m
Value for money5.6
Location rating6.3
Nearest airportSultan Haji Ahmad Shah Airport (KUA)
Distance to airport11.9 km

Rooms available at OYO 44043 First Garden Hotel

Superior Suite
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 1 single bed and 1 double b...
Enter dates to see prices
Standard Double Room
...
  • Room size: 10 m²/108 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 10 m²/108 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Double Room
...
  • Non-smoking
  • Shower
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Is car parking available at OYO 44043 First Garden Hotel?

OYO 44043 First Garden Hotel has car park nearby free of charge for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What interesting attractions are nearby OYO 44043 First Garden Hotel that are in walking distance?

While remaining at OYO 44043 First Garden Hotel, begin your getaway by checking out the nearest points of interest that are within walking distance to the property which include Wan Fo Tien Temple and Padang MPK2.

What are the property's policies for children's bedding at OYO 44043 First Garden Hotel?

OYO 44043 First Garden Hotel's policy pertaining to children's bedding considers guests age 6 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

At what time of the year is OYO 44043 First Garden Hotel most popular?

OYO 44043 First Garden Hotel's most popular month where verified visitors have stayed the most is in June.

In which languages can OYO 44043 First Garden Hotel's personnel communicate?

OYO 44043 First Garden Hotel can communicate up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What is the closest train, metro, or bus station to OYO 44043 First Garden Hotel?

The nearest train, metro, or bus station is Terminal Sentral Kuantan Bus Station, 4341.91 m away from OYO 44043 First Garden Hotel.

What restaurants are nearby OYO 44043 First Garden Hotel?

OYO 44043 First Garden Hotel’s local community is Kuantan City which comprises of popular restaurants such as Dallah Restaurant and Sara Boat Noodle.

What time is check-in and check-out at OYO 44043 First Garden Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified time frame may be charged an additional fee.

What is the closest airport to OYO 44043 First Garden Hotel?

The closest airport to OYO 44043 First Garden Hotel is Sultan Haji Ahmad Shah Airport, 12.0 km away.

More about OYO 44043 First Garden Hotel

More about OYO 44043 First Garden Hotel













Convenience at Your Fingertips: OYO 44043 First Garden Hotel's Top-notch Facilities

At OYO 44043 First Garden Hotel, we understand the importance of convenience during your stay. That's why we offer a range of top-notch facilities to make your experience as comfortable and hassle-free as possible. Need something from the comfort of your room? Our room service is available to cater to your every need, ensuring that you have everything you require without having to leave the comfort of your cozy accommodation. Stay connected with loved ones or catch up on work with our complimentary Wi-Fi in all rooms and public areas. Whether you're in the privacy of your room or lounging in the hotel's common areas, you can enjoy seamless internet access throughout your stay. Traveling light? No worries! Our luggage storage service allows you to securely store your belongings, giving you the freedom to explore Kuantan without the burden of carrying your bags. We understand the importance of a clean and tidy space, which is why our dedicated housekeeping team ensures that your room is immaculately cleaned on a daily basis. You can relax and unwind knowing that your space is always fresh and inviting. At OYO 44043 First Garden Hotel, we go the extra mile to provide you with convenience and comfort. Book your stay with us today and experience a truly hassle-free stay in Kuantan, Malaysia.

Convenient Transport Facilities at OYO 44043 First Garden Hotel

OYO 44043 First Garden Hotel in Kuantan, Malaysia offers a range of convenient transport facilities for its guests. With a spacious car park available on-site, guests can easily park their vehicles without any hassle. The hotel also provides self-parking options, allowing guests to park their cars on their own. The best part is that the car park is free of charge, ensuring that guests can enjoy a stress-free stay without worrying about additional expenses. Whether you are traveling by car or renting one during your stay, OYO 44043 First Garden Hotel's transport facilities make it easy for you to explore the beautiful city of Kuantan and its surrounding areas.





Delicious Dining at OYO 44043 First Garden Hotel

Indulge in a culinary journey at OYO 44043 First Garden Hotel's dining facilities. With an array of options, guests can enjoy delicious meals without leaving the comfort of their room. The hotel offers convenient room service, allowing guests to order from a diverse menu and have their meals delivered directly to their doorstep. Whether craving a hearty breakfast to start the day or a late-night snack, the room service at OYO 44043 First Garden Hotel ensures that guests are well taken care of. In addition to room service, the hotel also provides daily housekeeping to ensure a clean and comfortable dining experience. The dedicated staff ensures that the dining areas are immaculate, making every meal a delightful affair. Guests can savor their meals in a pristine environment, free from any worries about cleanliness. With attentive housekeeping services, OYO 44043 First Garden Hotel ensures that guests can fully enjoy their dining experience without any distractions.

Comfort and Convenience at OYO 44043 First Garden Hotel

Discover a range of comfortable and well-appointed rooms at OYO 44043 First Garden Hotel in Kuantan, Malaysia. Choose from the Deluxe Double Room, offering 8 square meters of space with a cozy Double Bed, or the Deluxe Twin Room, providing 10 square meters of space with 2 comfortable Single Beds. For a more spacious option, the Standard Double Room offers 10 square meters of space with a plush Double Bed. If you're looking for a little extra luxury, the Superior Suite offers 13 square meters of space with the choice of a Single Bed or a Double Bed. When you book your stay at OYO 44043 First Garden Hotel through Agoda, you can enjoy the best prices available. Agoda offers competitive rates and exclusive deals, ensuring that you get the most value for your money. With Agoda's easy and hassle-free booking process, you can secure your room in just a few clicks, saving you time and effort. So why wait? Book your stay at OYO 44043 First Garden Hotel on Agoda today and experience comfort and convenience at its finest.

Discover the Vibrant Charm of Kuantan City

Nestled on the east coast of Malaysia, Kuantan City offers a captivating blend of natural beauty, cultural heritage, and modern attractions. As the capital of Pahang state, this bustling city is known for its pristine beaches, lush rainforests, and rich history. Whether you're a nature enthusiast, a history buff, or a food lover, Kuantan City has something to offer for everyone. One of the highlights of Kuantan City is its stunning coastline, featuring picturesque beaches such as Teluk Chempedak and Balok Beach. Here, visitors can soak up the sun, take a refreshing dip in the crystal-clear waters, or indulge in thrilling water sports like jet skiing and parasailing. For those seeking a more serene experience, a visit to the nearby Cherating Beach is a must. This tranquil stretch of sand is famous for its laid-back atmosphere and is a popular spot for turtle watching. Beyond its natural beauty, Kuantan City also boasts a rich cultural heritage. Explore the vibrant Chinatown, where you can immerse yourself in the sights, sounds, and flavors of the local Chinese community. Don't miss the opportunity to visit the Sultan Ahmad Shah State Mosque, an architectural marvel that showcases the city's Islamic heritage. Food lovers will be delighted by the diverse culinary scene in Kuantan City, with a wide array of local delicacies to savor, including the famous Nasi Lemak and Satay. With its unique blend of natural wonders, cultural treasures, and mouthwatering cuisine, Kuantan City promises an unforgettable experience for every traveler.

Convenient Transportation Options from Nearby Airports to OYO 44043 First Garden Hotel

Located in the vibrant city of Kuantan, Malaysia, OYO 44043 First Garden Hotel offers a comfortable and convenient stay for travelers. When it comes to reaching the hotel from the nearest airports, there are a few transportation options available. For those arriving at Sultan Ahmad Shah Airport, the most convenient way to reach OYO 44043 First Garden Hotel is by taxi. Taxis are readily available outside the airport terminal, and the journey to the hotel takes approximately 25 minutes, depending on traffic conditions. Alternatively, travelers can also pre-book a private airport transfer for a hassle-free and comfortable journey. If you are arriving at Kuala Lumpur International Airport (KLIA), you have a couple of transportation options to reach OYO 44043 First Garden Hotel. The most convenient option is to take a domestic flight from KLIA to Sultan Ahmad Shah Airport, followed by a taxi or private transfer to the hotel. Another option is to take a direct bus from KLIA to Kuantan, which takes around 4-5 hours. Once you reach Kuantan, you can easily hail a taxi or use ride-hailing services to reach the hotel. No matter which airport you arrive at, OYO 44043 First Garden Hotel is easily accessible, ensuring a smooth and comfortable journey for all guests. With its convenient location and cozy accommodations, this hotel is the perfect choice for travelers visiting Kuantan, Malaysia.

Explore the Vibrant Surroundings of OYO 44043 First Garden Hotel

Situated in the heart of Kuantan, Malaysia, OYO 44043 First Garden Hotel offers easy access to a variety of nearby landmarks and attractions. One of the notable landmarks in close proximity to the hotel is Masjid Sultan Ahmad Shah, a magnificent mosque known for its stunning architecture and serene atmosphere. Visitors can immerse themselves in the rich cultural heritage of the region by exploring this beautiful place of worship. For nature enthusiasts, Taman Esplanade is a must-visit attraction located just a short distance from the hotel. This picturesque park offers a tranquil oasis amidst the bustling city. Take a leisurely stroll along the well-maintained pathways, enjoy the lush greenery, and relax by the serene lake. Taman Esplanade is perfect for a morning jog, family picnic, or simply unwinding in nature's embrace. If you're looking for some retail therapy or need to stock up on essentials, Waston and Giant are conveniently located near the hotel. These shopping destinations offer a wide range of products, from groceries to household items and personal care products. Additionally, FAUZIAH JAAL JEWELLERY is a great place to explore if you're interested in traditional Malaysian jewelry and accessories. For those seeking recreational activities, Playground Kuantan Jaya is a fantastic spot for children to have fun and play. With various play structures and ample space, kids can enjoy themselves while parents relax and watch. Masjid Saidina Ali and Taman Fasa 2 are also nearby, providing additional options for outdoor activities and relaxation. With its prime location surrounded by these landmarks and attractions, OYO 44043 First Garden Hotel is the perfect choice for travelers looking to explore the vibrant city of Kuantan.





A Culinary Adventure Awaits at OYO 44043 First Garden Hotel

When it comes to dining options, OYO 44043 First Garden Hotel is surrounded by a vibrant culinary scene. Just a stone's throw away, you'll find a variety of restaurants that cater to different tastes and preferences. Indulge in the mouthwatering seafood dishes at Restoran Ana Ikan Bakar Petai, known for their signature grilled fish with a hint of petai, a local delicacy. For those craving the famous Malaysian satay, Restoran Satay Zul is the place to be, serving up skewers of tender and flavorful meat. If you're in the mood for authentic Thai cuisine, head over to Restoran Sara Thai Kitchen (Jalan Gambut Branch) and savor their aromatic curries and spicy tom yum soup. For a unique dining experience, Atmosphere Industry offers a fusion of Asian and Western flavors in a trendy setting. Nasi Ulam D'Pondok is a must-visit for those seeking traditional Malay cuisine, with their fragrant rice dishes and a variety of delectable side dishes. Dallah Restaurant is a great choice for Middle Eastern fare, serving up flavorful kebabs, hummus, and falafel. Rimba by Loft is a hidden gem that offers a cozy ambiance and a menu of Western and local favorites. Craving Indian cuisine? Restoran Alif Curry House is renowned for their aromatic curries and biryanis. Akob Patin House is a go-to spot for those looking to try the local specialty, patin fish cooked in various styles. Finally, satisfy your sweet tooth at Golden Appam Corner, a charming cafe that serves up authentic and delicious appams, a popular South Indian pancake. With such a diverse range of dining options just steps away from the hotel, guests at OYO 44043 First Garden Hotel are in for a culinary adventure like no other.

Shop 'til You Drop: Explore the Vibrant Shopping Scene

Located in the heart of Kuantan, OYO 44043 First Garden Hotel offers easy access to a plethora of shopping landmarks. Just a short distance away, you'll find Cowboy, Kuantan City Mall, Mahkota Square, East Coast Mall, Berjaya Megamall, Gio Mall, Kuantan Parade, and Berjaya Magamall. Whether you're looking for high-end fashion, local handicrafts, or the latest gadgets, these shopping destinations have it all. Indulge in a retail therapy session as you explore the vibrant shopping scene in Kuantan, where you'll find a perfect mix of international brands and local treasures. After a day of shopping, you can return to the comfort of OYO 44043 First Garden Hotel and relax in your well-appointed room, ready to recharge for another exciting day of retail adventures.

Affordable Luxury at OYO 44043 First Garden Hotel

Discover the perfect blend of comfort and affordability at OYO 44043 First Garden Hotel in Kuantan, Malaysia. With an average price of just $13 per room, this hotel offers unbeatable value for money compared to the city's average room price of $49. At OYO 44043 First Garden Hotel, you'll be treated to a range of amenities and services that will make your stay truly memorable. From spacious and well-appointed rooms to friendly and attentive staff, every aspect of your experience is designed to exceed your expectations without breaking the bank. Whether you're traveling for business or leisure, OYO 44043 First Garden Hotel is the perfect choice for budget-conscious travelers who refuse to compromise on quality. Book your stay today and enjoy the best of Kuantan without the hefty price tag.

Great Hotel with Friendly Staff and Clean Rooms

OYO 44043 First Garden Hotel in Kuantan, Malaysia has received numerous positive customer reviews, praising its exclusive and inviting atmosphere. Guests have described the hotel as clean and comfortable, with spacious rooms that offer a great place to stay. The staff at the hotel are highly regarded for their friendliness and helpfulness, making guests feel welcome and well taken care of. The hotel's facilities are also highly praised, with guests appreciating the cleanliness and satisfaction they experience during their stay. With its affordable rates and approachable staff, OYO 44043 First Garden Hotel is an excellent choice for travelers seeking a comfortable and enjoyable stay in Kuantan.

A Tranquil Oasis in the Heart of Kuantan

Welcome to OYO 44043 First Garden Hotel, where customer reviews have consistently praised the hotel for its tranquil and convenient location. Situated in the heart of Kuantan, Malaysia, this hotel offers guests the perfect blend of peace and accessibility. With a location score of 6.4, it is clear that guests appreciate the hotel's proximity to various attractions and amenities. One of the standout features of OYO 44043 First Garden Hotel is its peaceful ambiance. Guests have raved about the serene atmosphere that envelops the property, providing a much-needed respite from the bustling city. Whether you're traveling for business or leisure, the hotel's tranquil setting allows you to unwind and recharge after a long day of exploring Kuantan. In addition to its peaceful surroundings, the hotel's convenient location has also garnered positive feedback from guests. With a location score of 6.4, it is evident that OYO 44043 First Garden Hotel is strategically situated near popular landmarks, shopping centers, and dining options. This means that guests can easily explore the vibrant city of Kuantan without having to travel far. Whether you're looking to immerse yourself in the local culture, indulge in retail therapy, or savor delicious local cuisine, everything is just a stone's throw away from this hotel. Overall, OYO 44043 First Garden Hotel has received glowing customer reviews for its tranquil ambiance and convenient location. With its serene atmosphere and proximity to various attractions, this hotel offers guests a peaceful oasis in the heart of Kuantan. Whether you're visiting for business or leisure, you can rest assured that your stay at OYO 44043 First Garden Hotel will be a memorable and enjoyable experience.

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Amenities and facilities

Review score4.9

Facilities

Languages spoken
  • English
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Room service
Cleanliness and safety
  • Daily disinfection in all rooms
  • First aid kit
Services and conveniences
  • Daily housekeeping
  • Elevator
  • Luggage storage
  • Smoke-free property
  • Smoking area
Access
  • Buzzer/wireless intercom
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
Getting around
  • Car park [free of charge]
  • Car park [nearby]
Available in all rooms
  • Air conditioning
  • Closet
  • Clothes rack
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Toiletries
  • Towels
  • Wi-Fi [free]

Location

43,Jalan Haji Junid, Perkampungan Seri Teruntum, Kuantan City, Kuantan, Malaysia, 25200

Good6.3

Location

Airports
  • Sultan Haji Ahmad Shah Airport (KUA)
    11.9 km
  • Kerteh Airport (KTE)
    82.1 km
Public transportation
  • Terminal Sentral Kuantan Bus Station
    4.3 km
Hospital or clinic
  • Waston
    750 m
Shopping
  • East Coast Mall
    1.4 km
Convenience store
  • 7 Eleven
    510 m
Cash withdrawal
  • ATM
    640 m

What's nearby

Popular landmarks
  • Masjid Sultan Ahmad Shah
    1.2 km
  • Berjaya Megamall
    1.3 km
  • East Coast Mall
    1.4 km
  • Taman Esplanade
    1.5 km
  • Bukit Pelindung Recreational Forest
    2.6 km
  • Teluk Cempedak Beach
    6.1 km
  • Sungai Pandan Waterfall
    19.2 km
  • Bukit Gambang Waterpark Resort
    31.6 km
Nearby landmarks
  • Wan Fo Tien Temple
    510 m
  • Padang MPK2
    560 m
  • The Store
    700 m
  • Stadium Darul Makmur
    730 m
  • Waston
    750 m
  • Highpoint Service Network Sdn Bhd
    780 m
  • FAUZIAH JAAL JEWELLERY
    800 m
  • Bukit Bay Route
    820 m
  • Hospital Pakar Prkmuip
    840 m
  • Mydin Kuantan
    840 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 6 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
The property
  • Number of rooms 27

Property announcements

Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

Reviews of OYO 44043 First Garden Hotel from real guests

Provided by verified guests of

Agoda logo
5.5

Review score

Recent ratings trend

10 most recent verified ratings received by the property

  • 4.0
  • 3.2
  • 5.6
  • 2.0
  • 7.6
  • 2.0
  • 4.4
  • 5.2
  • 6.4
  • 5.2

Most recent

Location6.3
Value for money5.6
Service5.5
Facilities4.9
Cleanliness4.8
High score for Kuantan
Rating
9+ Exceptional (67)
8-9 Excellent (21)
7-8 Very Good (48)
6-7 Good (45)
<6 Below Expectation (549)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 730 verified guest comments
12345
10.0
Exceptional
Ng from Malaysia
Business traveler
Standard Double Room
Stayed 1 night in August 2022

very satisfied for me.. everything is good enough .. ”

very satisfied for me.. everything is good enough ..

Reviewed August 29, 2022

Hi, good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Tim

Responded September 16, 2022
OYO 44043 First Garden Hotel
5.6
Ashikin from Malaysia
Couple
Standard Double Room
Stayed 1 night in July 2024

Above average”

Room condition not same with the pictures. Dirty & mold everywhere. Bed with spring type were aching my body. Toilet not clean, got many mold on the wall. We feel the air were not clean and full of dust. The door lock is not properly install. The bedsheet & pillow case seems like not be changed beforehand. Living hall also dirty, got trash here and there. Overall i'm not recommended to all and the hotel should be improve. But if you are under budget, kene tahan sikit lah. Better spend more money to better hotel. Please improve in the future. Thank you.

Reviewed July 25, 2024

Hi, Ashikin ! Please accept our sincere apologies for the disappointment caused. We agree that the lack of cleanliness is highly unacceptable. So we request you to please take this as an off case since we are thoroughly fixated over cleanliness and is one of our basic aspects under consideration to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this issue. Have a great day ahead. Regards, Noah

Responded August 03, 2024
OYO 44043 First Garden Hotel
4.8
laow from Malaysia
Group
Deluxe Double Room
Stayed 2 nights in July 2024

Can’t stay”

I was helping the prayer Sifu to book the hotel but too bad they can’t even stay in. The bed is sink at the middle with bedsheet not really clean. All the plug can’t function. And they complain tat the room got bad smell. End up they straight away check in to another hotel. I am so sorry that this time they can’t accept the room. And for age almost 70 with tongkat without lift n got to climb to 3rd floor for a stay is impossible. Sorry for the bad review

Reviewed July 31, 2024
6.4
Good
Ahmad from Malaysia
Couple
Deluxe Twin Room
Stayed 1 night in April 2024

Bilik teruk sangat”

Saya tak sarankan duduk hotel kat sini kecuali terpaksa , teruk sangat .. Saya dapat bilik macam tengah renovate .. mozek dinding tercabut , kepala kipas tercabut , penutup aircond tercabut , pintu tandas rosak , lantai berminyak , memang tak bersih .. Saya tak salahkan staff sebab staff diorang Bagus dan Baik , Aku salahkan pihak owner dan pengurusan .. mereka yang harus disalahkan .. teruk pengurusan ..

Reviewed September 29, 2024
2.4
Boon from Malaysia
Couple
Deluxe Double Room
Stayed 1 night in July 2024

Not recommend to stay, extremely bad experience”

We arrived at the hotel around 2.30pm, 12 July. We found extremely bad after check into the room, and we immediately get out and returned it. Anyway, we have no way to refund when we requested to agoda's customer service because it was already over check in time. About this hotel ,despite the appealing pictures, the reality is quite different. The experience is extremely worse. Cleanliness: The bedsheets and pillows not clean enough and had smells. We even found the pillows is yellowish when we uncovered it. Amenities and maintenance: We need to request towels from the front desk after we found no towels, shampoo and soap in the toilet. The receptionist told us that we have to wait untill 6pm because its in laundry.😓This is unacceptable! The Room is full of dust and i observed there is yellowish at the wall of my room. Service: The service is abysmal. The front desk staff were unhelpful and seemed disinterested in addressing any concerns. Overall, this is the dirtiest room i’ve ever stayed. I would not recommend staying here!

Reviewed July 13, 2024
12345

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