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Park Plaza Berlin Kudamm
Double Room, Park Plaza Berlin Kudamm in Berlin
a bedroom with a white bed and white walls, Park Plaza Berlin Kudamm in Berlin
Lobby, Park Plaza Berlin Kudamm in Berlin
Lobby, Park Plaza Berlin Kudamm in Berlin
Interior view, Park Plaza Berlin Kudamm in Berlin
Interior view, Park Plaza Berlin Kudamm in Berlin

Removed from saved list

8.1

Excellent

3,619 reviews

3,619 reviews

Shops2
Breakfast1
Check in/Check Out1
See map
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Titus Zoopreme Shop
210 m
BVB
210 m
Kaethe Wohlfahrt
230 m
Steiff in Berlin Shop
240 m
Berolina Sightseeing
250 m
Popular landmarks
The Holocaust Memorial - Memorial to the Murdered Jews of Europe
3.5 km
Brandenburg Gate (Brandenburger Tor)
3.6 km
Reichstag Building
3.6 km
Topography of Terror
3.6 km
Checkpoint Charlie
4.1 km
Closest landmarks
Metropole
30 m
Apotheke in der Metropole
100 m
Maxxim Bar
130 m
edelweisslab
140 m
Ranke-Apotheke
170 m

Park Plaza Berlin Kudamm

Joachimstaler Straase 28-29, Charlottenburg, Berlin, Germany, 10719 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Charlottenburg, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Brandenburg Gate (Brandenburger Tor). Rated with 3.5 stars, this high-quality property provides guests with access to fitness center, spa and sauna on-site.

Highlights

Located in heart of Berlin

Check-in [24-hour]

320 meters to public transportation

Inside city center

850 meters to Zoo Berlin

Facilities

Front desk [24-hour]

Bicycle rental

Pets allowed

Car park

Fitness center

Golf course [on-site]

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Berlin every 2 minutes on Agoda.com
Value for money7.8
Distance to city center0.5 km
Location rating8.8
Nearest airportBerlin Schönefeld Airport (SXF)
Distance to airport18.6 km

Rooms available at Park Plaza Berlin Kudamm

Very good
Room comfort & quality

7.9

Double Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Twin Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
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Deluxe Courtyard
...
  • Room size: 27 m²/291 ft²
  • Courtyard view
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Courtyard Double
...
  • Room size: 20 m²/215 ft²
  • Courtyard view
  • 1 double bed
Enter dates to see prices
Executive Double Room with Courtyard View
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Courtyard Twin
...
  • Room size: 20 m²/215 ft²
  • Courtyard view
  • 2 single beds
Enter dates to see prices
Executive Double Room with Courtyard View
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 1 queen bed
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Executive Courtyard Room
...
  • Room size: 27 m²/291 ft²
  • Courtyard view
  • 1 double bed
Enter dates to see prices
Superior Room
...
  • Room size: 15 m²/161 ft²
  • 1 double bed or 2 single be...
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Guest Room
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices

Frequently asked questions

Is car parking available at Park Plaza Berlin Kudamm?

Park Plaza Berlin Kudamm offers car park nearby for all customers traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Does Park Plaza Berlin Kudamm have an option for contactless check-in and check-out?

At Park Plaza Berlin Kudamm, guest visitors can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

What public parks are in close proximty of Park Plaza Berlin Kudamm?

While residing at Park Plaza Berlin Kudamm, take joy in your early morning or evening stroll at nearby park which include Kita Schlüterstraße 25, Strandvögel, and Spielplatz Schlüterstraße.

How many rooms does Park Plaza Berlin Kudamm have?

Park Plaza Berlin Kudamm has a total of 133 rooms.

In which languages can Park Plaza Berlin Kudamm's personnel communicate?

Park Plaza Berlin Kudamm can converse in 6 languages and supports widely used languages such as English and Spanish for guest visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What do travelers love most about Park Plaza Berlin Kudamm?

Verified guests that stayed at Park Plaza Berlin Kudamm have given this property a rating of 8.785 for its outstanding location as the primary highlight for their stay.

What is the verified guest review consensus about Park Plaza Berlin Kudamm's swimming pool?

67.0% of our verified visitor feedback have given a positive review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Park Plaza Berlin Kudamm down in the review section.

What is the typical rating that verified Families with older children have given to Park Plaza Berlin Kudamm?

Past families with older children that have stayed at this property have given Park Plaza Berlin Kudamm an average rating of 8.0. You can search for more specific customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Park Plaza Berlin Kudamm?

Past group travelers that have stayed at this property have given Park Plaza Berlin Kudamm an average rating of 8.2. You can check out more in depth customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Park Plaza Berlin Kudamm?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated hours may be charged an additional fee.

Is breakfast offered at Park Plaza Berlin Kudamm?

Guests can enjoy breakfast offered with an additional charge of 12 EUR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

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Explore the neighborhood

What people love about Park Plaza Berlin Kudamm

  • 9.2

    Exceptional
    Staff 

    "Staff was helpful, I had a great time staying here for over 3-4 nights"

    Pasakorn

    |

    October 26, 2020

Property ranking|Compared to 1,450 Berlin properties
See all rankings
Cheapest price score
Room comfort score
7.9/10
Location score
8.8/10
Service score
8.2/10
Better than
98
%
of Berlin properties
Better than
94
%
of Berlin properties
Better than
92
%
of Berlin properties
Better than
86
%
of Berlin properties
Overall rating:

8.1

Excellent
3,619 reviews
Cleanliness
8.1
Facilities
7.5
Location
8.8
Read all reviews >
More about Park Plaza Berlin Kudamm

More about Park Plaza Berlin Kudamm

Park Plaza Berlin Kudamm

See the best of Berlin with a stay at Park Plaza Berlin Kudamm, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The facilities and services provided by Park Plaza Berlin Kudamm ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out and luggage storage.
If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at Park Plaza Berlin Kudamm. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea in some rooms.
Park Plaza Berlin Kudamm also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Guests of Park Plaza Berlin Kudamm can even have groceries delivered to their room for cooking, using the hotel's special service. If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.
To fill your days, be sure to check out the fantastic facilities offered at Park Plaza Berlin Kudamm. Pamper and indulge yourself with a visit to the spa and sauna. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the golf course on site in the hotel.


Around the property

Take some time to explore Berlin. Photograph yourself in front of Reichstag Building located 3.5 km away, which people travel great distances to see. Engage in the city's best art at Pergamonmuseum located 4.9 km away, where you can learn about the local art scene and buy original works.


Reasons to stay here

Rooms here are cheaper than 96% of accommodations in the city.
This hotel's food and dining score higher than 92% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 93% of accommodations in the city.

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Amenities and facilities

Very good
Facilities

7.5

Most talked about facilities

Breakfast

3 mentions

Food & Dining

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • French
  • German
  • Polish
  • Russian
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Sauna
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Shared kitchen
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
Access
  • Allergy-free rooms
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Bicycle parking
  • Car park [nearby]
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • In-room safe box
  • Laptop safe box
  • Linens
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Restaurants on site
Garden Salon
  • No additional information available

Location

Joachimstaler Straase 28-29, Charlottenburg, Berlin, Germany, 10719
Excellent
Location

8.8

Public transportation
  • Kurfürstendamm Subway Station
    320 m
  • Spichernstrasse Subway Station
    530 m
Airports
  • Berlin Schönefeld Airport (SXF)
    18.6 km 25 min drive
Hospital or clinic
  • Apotheke in der Metropole
    100 m
Shopping
  • Kaufhaus des Westens (KaDeWe)
    710 m
Convenience store
  • Lidl
    130 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • The Holocaust Memorial - Memorial to the Murdered Jews of Europe
    3.5 km
  • Brandenburg Gate (Brandenburger Tor)
    3.6 km
  • Reichstag Building
    3.6 km
  • Topography of Terror
    3.6 km
  • Checkpoint Charlie
    4.1 km
  • Pergamonmuseum
    5.0 km
  • Berliner Dom
    5.1 km
  • The Berlin Wall
    5.2 km
  • Berliner Fernsehturm
    5.7 km
  • East Side Gallery
    7.4 km
Nearby landmarks
  • Metropole
    30 m
  • Apotheke in der Metropole
    100 m
  • Maxxim Bar
    130 m
  • edelweisslab
    140 m
  • Ranke-Apotheke
    170 m
  • Titus Zoopreme Shop
    210 m
  • BVB
    210 m
  • Kaethe Wohlfahrt
    230 m
  • Steiff in Berlin Shop
    240 m
  • Dr. Beate Lengert
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • A mandatory security deposit is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center0.5 km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)12 EUR
  • Daily Internet/Wi-Fi fee0 EUR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 133
  • Room voltage220
  • Year property opened1990
  • Most recent renovation2006
Parking
  • Daily parking fee18 EUR

Reviews of Park Plaza Berlin Kudamm from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.1
Facilities7.5
Location8.8
Room comfort and quality7.9
Service8.2
Value for money7.8
High score for Berlin
Rating
9+ Exceptional (15)
8-9 Excellent (10)
7-8 Very Good (12)
6-7 Good (7)
<6 Below Expectation (7)
Time of the year
Mar - May (15)
Jun - Aug (14)
Sep - Nov (16)
Dec - Feb (6)

Show reviews that mention 

Showing 51 verified guest comments
123
9.2
Exceptional
Pasakorn from Thailand
Solo traveler
Courtyard Twin
Stayed 4 nights in August 2019

Was wonderful staying here for the first time”

Staff was helpful, I had a great time staying here for over 3-4 nights

Reviewed October 26, 2020

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6.0
Nadia from Egypt
Solo traveler
Twin Room
Stayed 14 nights in June 2022

Short stay hotel”

Some of the staff were not that friendly, in addition to being obviously inexperienced, the room furniture and carpet definitely need renovation, the room interior is not arranged in a functional manner at all, no drawers in the room, space for storage very limited. The only plus is the location and availability of an open space inside the hotel. The room price was about double of what it was worth. Could be fine for a day or two, but definitely not for a long stay.

Reviewed June 20, 2022

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6.0
Esther from Belgium
Family with teens
Twin Room
Stayed 3 nights in August 2021

Above average”

the room was average - small and the ventilation was not good - thus was bit smelling . The ventilation of the shower room was not of and the pressure of the water was also not so strong

Reviewed September 01, 2021

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10.0
Exceptional
Kuan from Malaysia
Couple
Double Room
Stayed 2 nights in November 2018

Great location, decent price.”

Great location (near a major shopping district, eateries, major public transport station-Berlin Zoo), toilet/shower is great, toilet amenities are great, only downside is the room is smaller than it looks in the photo (or maybe just our room, not sure), carpet a little old (about time for change/upgrade). Overall it's still a very good hotel, staffs are genuinely good as well.

Reviewed November 21, 2018

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9.6
Exceptional
Wan from Singapore
Couple
Twin Room
Stayed 1 night in April 2019

Excellent stay”

Stayed 1 night, assigned to 2nd floor facing the road. We are city folks so fell asleep easily to the sounds of traffic but if you aren't used to it, ask for a room at the back instead and high floor. Everything was great, check in was efficient, friendly. Check out equally great. Toiletries are good quality, I don't usually use those but elemis is excellent stuff. A 5min walk from karstadt mall, supermarket in basement.

Reviewed April 11, 2019

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Dear Guest, Thank you very much for having taken the time to comment on your recent stay at our hotel. We are delighted to know that you enjoyed your stay with us. Providing warm welcome and exceptional stay throughout our guests’ stay is in the heart of everything we do and it is wonderful when our efforts are recognized. It is wonderful to know that our efficient and friendly team members as well as our amenities contributed greatly in making your stay extra special. It would be a pleasure to welcome you again for another memorable experience in the heart of Kudamm. All the best, Park Plaza Berlin Kudamm Management Team

Responded April 24, 2019
Park Plaza Berlin Kudamm
8.3
Excellent
Pataratana from Thailand
Business traveler
Stayed 3 nights in March 2011

nice hotel with simple room”

location

i've been staying here many times and what i like best is the location, the room is quite simple and minimalist but it is enough for couple of night stay, but above of all the staff in the hotel mostly are very friendly

Reviewed March 15, 2011

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7.7
Very good
Yuting from Taiwan
Couple
Stayed 1 night in May 2015

Nice Design Hotel”

Design, Location, Service

I stayed with art'otel in Dresden and was pleased with the experience. This one was pretty much like its other sister hotels: nice and practical design to make the most use out of space and good amenities. Whether you like its artworks or not, they are authentic. It's close to Metro station Ku'damm, and 10 min. to S-bahn Zoo-Garten station, so conveniently located. However, the room facing the main street is quite noisy, so make sure you get one away from that side. Also, no hot water after midnight. Other than that, a good hotel.

Reviewed May 28, 2015

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10.0
Exceptional
Florence from Singapore
Group
Deluxe Courtyard
Stayed 3 nights in October 2017

Good location”

Lots of shopping in the area, convenient location. 8 mins walk from zoologischer Garten Station and hotel room was nice.

Reviewed October 05, 2017

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Dear Florence, We are very delighted to hear that you had a great experience at the Park Plaza Berlin Kudamm. Please allow me to take this opportunity to thank you for staying with us and for taking the time to write this fantastic review about your stay at our hotel. On behalf of our entire team at the Park Plaza Berlin Kudamm we look forward to welcoming you back in a not too distant future. Sincerely, Katja Hagenbucher Hotel Manager

Responded October 09, 2017
Park Plaza Berlin Kudamm
8.3
Excellent
Ingo from Germany
Business traveler
Stayed 7 nights in March 2011

Good location, good service”

Breakfast, service at reception

value for money was not really given as i was staying there during the itb, where the rate more than doubled, however, the hotel is very pleasant, well located within one minute walking distance to the ku'damm, good breakfast buffet, reception staff very helpful and doing what they promise.

Reviewed March 21, 2011

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7.2
Very good
bruce from Canada
Business traveler
Double Room
Stayed 2 nights in April 2017

its a good place to stay”

first time when I entered the room I can smell the heavy rug smell, but you will get use to it after awhile.other than that i got a double bed and cozy room.sweet location to the main street. just wish they fix the lobby button in the elevator in the hotel, so i dont have to wonder did I push the button or not.

Reviewed May 04, 2017

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Dear bruce, we appreciate you taking the time to give us some valuable feedback. On behalf of our entire team at the Park Plaza Berlin Kudamm we would like to thank you for your visit and we hope to see you again when your travels bring you back to the area! Sincerely, Katja Hagenbucher Hotel Manager

Responded December 20, 2017
Park Plaza Berlin Kudamm
9.7
Exceptional
ben from Israel
Business traveler
Stayed 4 nights in November 2013

very nice and quite time”

nice pepole ......very good area ........new rooms

very good hotel with ncie area around .....kind pepole shooping and not far from the zoo

Reviewed December 01, 2013

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8.0
Excellent
HUI from Singapore
Group
Stayed 2 nights in August 2013

centrally located”

the location of the hotel and the friendly staff

the central shopping area is just a 5 minutes walk away and the staff were friendly and approachable.

Reviewed September 16, 2013

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7.0
Very good
Chan from Hong Kong SAR, China
Solo traveler
Stayed 1 night in July 2013

The real thing not matched with name : Art ”

Good location and convenience.

If you imagine it is so-called Art hotel, it is not as my expectation. the room size is small, no wardrobe in the room, just only have some hanger fixed top down from ceiling, sorry I am not tall enough to use it. The interior just grade same as hostel.

Reviewed July 16, 2013

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7.0
Very good
Adrianna from Singapore
Solo traveler
Stayed 3 nights in November 2014

Clean and comfortable, but too warm”

Clean, comfortable and good location.

The lobby was warm and modern; the front reception staff were polite too. We stayed for three nights and enjoyed it quite a lot as the room was very comfortable. Only problem was that the room was way too hot; it was so stuffy no matter how we tried to turn the heating off. It made it hard to sleep at night and kind of suffocating.

Reviewed December 04, 2014

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8.4
Excellent
Guang from Singapore
Family with teens
Twin Room
Stayed 1 night in June 2019

Clean room but very small”

The room was just too small. And the tv was not affixed in the middle of the room.

Reviewed June 27, 2019

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Dear Guest, We would like to thank you for having taken the time to review your recent stay at Park Plaza Berlin Kudamm. We are very happy to read you had a great stay with us and that you were satisfied with our cleanliness. We regret however to not have met all your expectations.Our rooms are described each by typology with accompanying galleries on our website, as we do not have the intention to provide our guests with wrong information; we are sorry if there was a misunderstanding on this matter. If you were to stay with us again, please do not hesitate to ask our reception team onsite to lead you through a few room categories and thus sizes, so that you can choose which room category would suit you best. It would be wonderful to get the opportunity to welcome you again. Best regards, Park Plaza Berlin Kudamm Management Team

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Park Plaza Berlin Kudamm
9.3
Exceptional
Anita from Sweden
Solo traveler
Stayed 3 nights in October 2015

Holiday”

Location, value for money and staff

Very nice. Only negative thing was the nearness to the restaurant across the street. IT was noicy and went on pretty late. The rest was super!!

Reviewed November 03, 2015

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6.0
Dewi from Indonesia
Business traveler
Stayed 4 nights in March 2014

Just perfect”

Efficient and friendly staff, nice breakfast, room

My first stay here, recommended by a colleague. Room is so comfortable, just perfect for short visit for business - as if the hotel had thought of everything one would need. love the bathroom, nice restaurant for breakfast. Staff speaks good English, very helpful and efficient - they're all look happy too! Lidl supermarket and super yummy Argentina steak restaurant is just a block away. Will be back.

Reviewed March 12, 2014

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7.7
Very good
Ching from Singapore
Group
Stayed 7 nights in August 2014

Clean affordable hotel in heart of berlin”

Location, clean and affordable

I like the location which is located near the train station, Room is clean and bright. Though gets noisy at night with a club just across the road.

Reviewed October 23, 2014

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4.8
Jenny from Singapore
Couple
Double Room
Stayed 5 nights in December 2017

Go-to for location”

Truly disappointing. Of the other hotels that we have stayed during this trip, this is the least satisfactory except for the excellent location that is near to the U and S bahn, making it easy to get around. As with other similar comments, if you are a light sleeper, then this hotel is not for you though it did not bother us much. Only issue we have is the cleanliness of the hotel. The room gave out a old and musty smell. The toilet had a lingering urine smell as well. The basin and the tiles of the shower area has rust and mold around. The housekeeping was also done hastily with basic service of towels changed and bed made. On our checked out day (before 12pm) we were woken up not once but four times within an hour by different housekeeping staff despite us telling them we do not need the room to be tidied up. It seems they just want to hurry up to complete their cleaning. One of the staff even open the door after a knock. We did not even have time to react. Will not stay again.

Reviewed January 06, 2018

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Dear Jenny, Thank you for taking the time to share with us your comments on the hotel services and facilities. Your comments are very important to us as it is our goal to deliver a quality service with a consistency in our standards. I was very concerned to read that we did not meet your expectation during your stay with us particularly with regards to the Housekeeping service. Please accept my sincere apology for the shortcomings that you have faced. I have investigated and taken the necessary corrective actions and coaching with the concerned in order to prevent such shortfalls occurring again in the future. In the meantime we would like to see you back in the hotel and to show you that your comments have been taken into consideration resulting in an improved quality and service. Once again thank you for your constructive feedback. Looking forward to welcoming you back again one day. Yours sincerely, Katja Hagenbucher Hotel Manager

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Park Plaza Berlin Kudamm
9.6
Exceptional
Kamalesh from United States
Couple
Stayed 3 nights in June 2016

Great Place Great Value”

Excellent location, wonderful staff. Great value for money. Good breakfast too.

Reviewed June 24, 2016

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Dear Kamalesh, We are very delighted to hear that you had a great experience at the Park Plaza Berlin Kudamm. Please allow me to take this opportunity to thank you for staying with us and for taking the time to write this fantastic review about your stay at our hotel. On behalf of our entire team at the Park Plaza Berlin Kudamm we look forward to welcoming you back in a not too distant future. Sincerely, Katja Hagenbucher Hotel Manager

Responded December 20, 2017
Park Plaza Berlin Kudamm
123
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