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Lobby, Park Rotana Hotel in Abu Dhabi
Guest Room with King Bed - Bed, Park Rotana Hotel in Abu Dhabi
a woman standing in front of a white car, Park Rotana Hotel in Abu Dhabi
a woman sitting on a chair in a room, Park Rotana Hotel in Abu Dhabi
Swimming pool [outdoor], Park Rotana Hotel in Abu Dhabi
a beach with umbrellas in front of the water, Park Rotana Hotel in Abu Dhabi
a woman sitting on a chair in front of a pool, Park Rotana Hotel in Abu Dhabi

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8.6

Excellent

1,064 reviews

1,064 reviews

Breakfast5
Housekeeping5
Food & Dining3
See map
See map

8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Sheikh Zayed Grand Mosque Center 1.3 km
Yas Marina Circuit 14.3 km
Louvre Abu Dhabi 14.4 km
Yas Waterworld Abu Dhabi 14.6 km
Ferrari World Abu Dhabi 15.1 km
Yas Mall 15.5 km
Heritage Village 15.6 km
Observation Deck at 300 15.8 km
Marina Mall 16.4 km
Emirates Palace 16.4 km
Nearby landmarks
Adrenagy Fitness Centre 180 m
International Exhibition Centre 380 m
Khalifa Park 480 m
Khalifa Jewellery 970 m
grand mosque main parking 980 m
Excellence Supermarket 1.0 km
Ministries Complex 1.1 km
Folklore Gallery 1.1 km
twofour54 Abu Dhabi 1.1 km
Sheikh Zayed Grand Mosque 1.2 km

Park Rotana Hotel

Al Salam Street, City Center, Abu Dhabi, United Arab Emirates, 43377 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the City Center part of Abu Dhabi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sheikh Zayed Grand Mosque Center. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Sauna

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Abu Dhabi every 2 minutes on Agoda.com
Value for money8.5
Distance to city center15 km
Location rating8.2
Nearest airportAl Bateen Executive Airport (AZI)
Distance to airport2.1 km

Rooms available at Park Rotana Hotel

Excellent
Room comfort & quality

8.9

One Bedroom Suite - King
...
  • Room size: 72 m²/775 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Family Connecting Rooms with King Bed and 2 Single Beds
...
  • Room size: 72 m²/775 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
Club Rotana King Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Rotana Twin Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Junior Suite King
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Guest Room with King Bed
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Garden View King Room
...
  • Room size: 36 m²/388 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Garden View Twin Room
...
  • Room size: 36 m²/388 ft²
  • Park view
  • 2 single beds
Enter dates to see prices
Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Junior Suite with Lounge Access
...
  • Room size: 47 m²/506 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Park Rotana Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Park Rotana Hotel?

Park Rotana Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Park Rotana Hotel has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Abu Dhabi with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Park Rotana Hotel?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Park Rotana Hotel. A selection of food types including western, full american, halal and asian breakfast options is available for guests. There's an additional charge of 125 AED for adults and 62.5 AED for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Park Rotana Hotel?

Park Rotana Hotel features 6 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Park Rotana Hotel?

Your special occasion or event can be hosted at one of the 5 versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Park Rotana Hotel. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Park Rotana Hotel?

On-site venues and convenient event services make Park Rotana Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate you and your guests. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at Park Rotana Hotel?

Park Rotana Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest airport to Park Rotana Hotel?

Travel by air is easy with Al Bateen Executive Airport only 2.1 km away from Park Rotana Hotel.

What restaurants are nearby Park Rotana Hotel?

Restaurants including Tikka Tonight Restaurant, Al Fanar Restaurant & Cafe and Gad Restaurant are popular in Park Rotana Hotel’s neighborhood which is known as City Center.

What popular shopping places are close to Park Rotana Hotel?

Shopping options in Park Rotana Hotel’s City Center neighborhood include Abu Dhabi Mall, Al Wahda Mall and Madinat Zayed Shopping Center.

What are popular attractions near Park Rotana Hotel?

Park Rotana Hotel’s location in the City Center neighborhood makes it close to famous attractions including Sheikh Zayed Grand Mosque Center, Umm Al Emarat Park and Emirates National Auto Museum.

What popular beaches are close to Park Rotana Hotel?

Park Rotana Hotel’s City Center neighborhood also includes Al Bateen Beach.

What popular natural sightseeing spots are close to Park Rotana Hotel?

Park Rotana Hotel’s nearby natural sights include Eastern Mangrove Lagoon National Park, Al Wathba Cycle Track and Al Ghaf located in the same City Center area.

See map

Explore the neighborhood

What people love about Park Rotana Hotel

  • 8.8

    Excellent
    Staff 

    "We stayed 3 days, the hotel was extremely clean and well maintained, staff very friendly, food was excellent, the pool is long enough for laps and very clean!"

    Nikolina

    |

    December 2, 2022

  • 8.8

    Excellent
    Location

    "Hotel well situated to get to most places."

    Stephen

    |

    January 27, 2023

  • 9.2

    Exceptional
    Breakfast

    "Resepation staff is good and helpful, breakfast was good and service also is good ."

    ABDULMAJEED

    |

    October 25, 2022

Overall rating:

8.6

Excellent
1,064 reviews
Cleanliness
9.0
Facilities
8.5
Location
8.2
Read all reviews >
More about Park Rotana Hotel

More about Park Rotana Hotel

Park Rotana Hotel

Take a good wander and unveil the wonder of Abu Dhabi with a stay at Park Rotana Hotel.
At Park Rotana Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi services provided by Park Rotana Hotel makes it easy to plan your day trips, sightseeing, and more around Abu Dhabi.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out and luggage storage can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Park Rotana Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Park Rotana Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Park Rotana Hotel even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Park Rotana Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Park Rotana Hotel has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Park Rotana Hotel goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's dart board, ping-pong table, yoga room and tennis court. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Don't miss out on all that Abu Dhabi has to offer during your stay at Park Rotana Hotel. Emirates Palace is located 16.3 km away, and is one of the most famous tourist spots to visit and photograph. Don't forget to stop by Yas Marina Circuit located 14.3 km away, where everyone who visits Abu Dhabi wants to have their photo taken.

Show less

Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Food & Dining

7 mentions

Swimming Pool

5 mentions

Breakfast

4 mentions

Housekeeping

4 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Nepali
  • Portuguese
  • Russian
  • Spanish
  • Tamil
  • Thai
  • Turkish
  • Ukrainian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Dart board
  • Fitness center
  • Massage
  • On-site entertainment
  • Pool facilities
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Salon
  • Shops
  • Smoking area
For the kids
  • Babysitting service
  • Family room
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alcohol
  • Audible alarm
  • Bathrobes
  • Bathroom phone
  • Blackout curtains
  • Carbon monoxide detector
  • Carpeting
  • Close-caption TV
  • Coffee/tea maker
  • Complimentary spa access
  • Complimentary tea
  • Concierge
  • Daily newspaper
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Fruits/snacks
  • Hair dryer
  • Hand sanitizer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Laptop safe box
  • Laptop workspace
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Reading light
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Seating area
  • Self-closing door
  • Sewing kit
  • Shoeshine kit
  • Shower
  • Sleep comfort items
  • Slippers
  • Socket near the bed
  • Sofa
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window
  • Wine glasses
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Italian
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Kosher
Restaurants on site
Ginger All Day Dinging
  • Cuisine: Asian, European, Indian
  • Menu: Buffet, A-la-carte
Teatro
  • Cuisine: Asian, Indian, Indonesian
  • Menu: Buffet
Coopers Bar & Restaurant
  • Cuisine: Grill/BBQ, Tex-Mex
  • Menu: Buffet
Parkafe
  • Menu: Buffet

Location

Al Salam Street, City Center, Abu Dhabi, United Arab Emirates, 43377
Excellent
Location

8.2

Airports
  • Al Bateen Executive Airport (AZI)
    2.1 km 3 min drive
  • Abu Dhabi International Airport (AUH)
    18.0 km 18 min drive
Public transportation
  • Abu Dhabi Central Bus Station
    11.1 km
  • PRT Line
    14.6 km
Hospital or clinic
  • Administration & General Practicioner's Clinic
    1.3 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Sheikh Zayed Grand Mosque Center
    1.3 km
  • Yas Marina Circuit
    14.3 km
  • Louvre Abu Dhabi
    14.4 km
  • Yas Waterworld Abu Dhabi
    14.6 km
  • Ferrari World Abu Dhabi
    15.1 km
  • Yas Mall
    15.5 km
  • Heritage Village
    15.6 km
  • Observation Deck at 300
    15.8 km
  • Marina Mall
    16.4 km
  • Emirates Palace
    16.4 km
Nearby landmarks
  • Adrenagy Fitness Centre
    180 m
  • International Exhibition Centre
    380 m
  • Khalifa Park
    480 m
  • Khalifa Jewellery
    970 m
  • grand mosque main parking
    980 m
  • Excellence Supermarket
    1.0 km
  • Ministries Complex
    1.1 km
  • Folklore Gallery
    1.1 km
  • twofour54 Abu Dhabi
    1.1 km
  • Sheikh Zayed Grand Mosque
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 3 year(s).

Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center15 km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)125 AED
The property
  • Local Tax ID/ Rental License100000463800003
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors10
  • Number of restaurants6
  • Number of rooms 318
  • Room voltage220
  • Year property opened2009
Parking
  • Daily parking fee0 AED

Reviews of Park Rotana Hotel from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.0
Facilities8.5
Location8.2
Room comfort and quality8.9
Service8.9
Value for money8.5
High score for Abu Dhabi
Rating
9+ Exceptional (65)
8-9 Excellent (26)
7-8 Very Good (22)
6-7 Good (6)
<6 Below Expectation (12)
Time of the year
Mar - May (36)
Jun - Aug (45)
Sep - Nov (23)
Dec - Feb (27)
All guests (216)
All room types
All languages

Show reviews that mention 

Showing 131 verified guest comments
12345
10.0
Exceptional
Shayne from United Arab Emirates
Couple
Classic Room
Stayed 1 night in May 2021

Superb!”

We really astonished of the room that they gave to us! It is really unexpected. I was able to cook inside the room and relax freely but the most favorite features they offered was the speaker inside the bathroom. So relaxing! Will definitely go back here. I should known this place from the start.

Reviewed May 30, 2021

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10.0
Exceptional
RAMZI from Bahrain
Family with young children
Family Connecting Rooms with King Bed and 2 Single Beds
Stayed 2 nights in August 2019

Defently coming back .. Great hotel ”

The only thing I didn't like is the pool bar (inside the pool itself) .. and guests drink alcohol in front of the kids while they are swimming . Kids kept wondering about it.

Reviewed August 19, 2019

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10.0
Exceptional
Marvin from United Arab Emirates
Couple
Guest Room with King Bed
Stayed 1 night in January 2019

Wonderdul stay”

Excellent hotel to stay when in Abu Dhabi. Plus we got upgraded to a suite which makes our experience truly a memorable one. Will surely stay again here.

Reviewed January 09, 2019

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9.6
Exceptional
Correfil
Couple
Standard Room
Stayed 1 night in September 2019

Memorable Stay ”

We had a great, spacious room! We liked it! I would like to thanks housekeeping team for great setup of our anniversary celebration. It was awesome!👍 And Ms. April of front desk! We’ll recommend this hotel.

Reviewed October 03, 2019

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10.0
Exceptional
Monica from United Arab Emirates
Family with young children
Family Connecting Rooms with King Bed and 2 Single Beds
Stayed 1 night in August 2019

Exceptional”

Everything is perfect. My family and I enjoyed a lot.

Reviewed August 18, 2019

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10.0
Exceptional
Ranjith from United Arab Emirates
Family with young children
Guest Room with King Bed
Stayed 1 night in January 2019

Exceptional”

Very helpful and understanding staff. Great food.

Reviewed June 08, 2019

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Dear Ranjith We would like to thank you for the preference you showed in choosing the Park Rotana, for your recent stay in Abu Dhabi and for taking the time to post your review. We are glad to know that you had a wonderful time during your stay. It would be our pleasure to welcome you back to Park Rotana soon. Best regards Rabih Melhem General Manager

Responded June 09, 2019
Park Rotana Hotel
9.2
Exceptional
Saravanakumar from India
Family with young children
Family Connecting Rooms with King Bed and 2 Single Beds
Stayed 2 nights in January 2020

A pleasant stay ”

We travelled as a family of 4 ppl with one kid and had a great stay in a family suite (the one with connected rooms). The staff are caring and helpful at all times. The breakfast buffet spread is worth mentioning for the vegetarian options. I would definitely love to come back to rotana again.

Reviewed January 23, 2020

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Dear Saravanakumar We would like to thank you for the preference you showed in choosing the Park Rotana, for your recent stay in Abu Dhabi and for taking the time to post your review. We are pleased to learn that you had a great time at our hotel and you enjoyed our facilities. On behalf of my team, I would like to thank you for your nice feedback. Best regards Rabih Melhem General Manager

Responded January 26, 2020
Park Rotana Hotel
9.6
Exceptional
Karen from Philippines
Family with young children
Guest Room with King Bed
Stayed 1 night in July 2021

Excellent ”

Good value for money. Bfast was good

Reviewed July 22, 2021

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8.8
Excellent
Arleen from United Arab Emirates
Group
Guest Room with King Bed
Stayed 1 night in August 2019

Nice Stay”

Easy Check in and out, very accommodating staff, very good breakfast and pool area. It was a nice stay and relaxing. It just that quite far from the city of Abudhabi.

Reviewed August 13, 2019

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9.2
Exceptional
mumtaz from Oman
Family with teens
Family Connecting Rooms with King Bed and 2 Single Beds
Stayed 1 night in August 2019

nice place”

nice place and good money value

Reviewed August 17, 2019

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8.8
Excellent
Mohamed from Oman
Family with young children
Guest Room with King Bed
Stayed 1 night in July 2019

A wonderful stay ”

The property is wonderful with very helpful staff and the breakfast is amazing

Reviewed July 12, 2019

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8.4
Excellent
Ameera
Family with young children
Family Connecting Rooms with King Bed and 2 Single Beds
Stayed 2 nights in June 2019

Excellent”

the pool was great and kids do enjoyed it. staffs needs to be more prudent towards guest.

Reviewed July 10, 2019

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7.6
Very good
Stephanie from United Arab Emirates
Couple
Garden View King Room
Stayed 1 night in June 2019

Very good”

Lobby & rooms were smelling good, was given a pool view room. Great customer service, from reception to housekeeping to conceirge. Breakfast was superb also!

Reviewed January 12, 2020

See room deals

Dear Ms. Stephanie Thank you very much for having selected Park Rotana, Abu Dhabi for your recent stay, and for presenting us with your most valuable feedback. We were glad to know that you enjoyed your stay and appreciated the efforts that our colleagues put in to satisfy our guest’s needs. We are looking forward to welcoming you back to our hotel soon and create more magnificent moments for you. Best regards Rabih Melhem General Manager

Responded January 16, 2020
Park Rotana Hotel
7.2
Very good
Bijoy from United Arab Emirates
Family with young children
Guest Room with King Bed
Stayed 1 night in June 2019

Had fun time for kids in the pool. ”

Was bit crowded in the reception and took time for allocating rooms. We were at the reception at 3:30 and only one room (out of 3) was available at that time and the other 2 was given at 5:30. May be because of the eid vacation timing but hotel management would have done something as they also anticipate this.

Reviewed June 07, 2019

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Dear Bijoy We would like to thank you for the preference you showed in choosing the Park Rotana, for your recent stay in Abu Dhabi and for taking the time to post your review. We are glad to know that you had a wonderful time during your stay. It would be our pleasure to welcome you back to Park Rotana soon. Best regards Rabih Melhem General Manager

Responded June 09, 2019
Park Rotana Hotel
6.4
Good
AHMED from United Arab Emirates
Family with young children
Guest Room with King Bed
Stayed 1 night in February 2020

Confused Staff”

Overall facility is nice but had problem(s) with staff (1) called them to ask about room capacities and booked based on their advice, while check in they didn't comply with what they promised (2) they offered apartment in 2nd building which 4 stars stars while my booking in the 5 stars facility (3) apartment is nice but bedrooms very small (4) had to ask for blankets and pillows (many times), yet didn't receive what I asked (5) while check out they still got confused about our bill and payment

Reviewed February 20, 2020

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5.6
Mylene from United Arab Emirates
Couple
Guest Room with King Bed
Stayed 1 night in August 2019

Above average”

Got skin irritation (insects bite / bed bugs)

Reviewed August 20, 2019

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Dear Ms. Mylene Thank you for choosing Park Rotana for your recent visit to Abu Dhabi. We are regularly conducting pest control in all the areas of our hotel including all guest rooms. Also, there was no similar incident reported to us recently. Best regards Rabih Melhem General Manager

Responded August 21, 2019
Park Rotana Hotel
4.8
Ayman from Egypt
Couple
Guest Room with King Bed
Stayed 2 nights in October 2019

Acceptable”

Staff and location are very bad

Reviewed November 03, 2019

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Dear Mr. Ayman Thank you for choosing Park Rotana for your recent visit to Abu Dhabi and for taking the time to share your valuable review. We regret to learn of your experience during your stay with us and kindly note that this does not represent the hospitality we are known for. We apologise for the inconvenience and we are seriously looking into this matter internally. In all cases, we hope to welcome you back once again for another opportunity to experience our otherwise 5-star service. Best regards Rabih Melhem General Manager

Responded November 05, 2019
Park Rotana Hotel
2.0
ahmad from United Arab Emirates
Business traveler
Guest Room with King Bed
Stayed 1 night in August 2019

Very bad ”

They charged me 2 times for 1 room !!!!!!!

Reviewed August 19, 2019

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Dear Mr. Ahmad Thank you for choosing Park Rotana for your recent visit to Abu Dhabi. It would be highly appreciated if you could please contact us directly and give us the details in order to know what had happened and to rectify the same. Best regards Rabih Melhem General Manager

Responded August 21, 2019
Park Rotana Hotel
10.0
Exceptional
Sherryl from Philippines
Group
Club Rotana King Room
Stayed 2 nights in November 2017

Most Warm and Welcoming Hotel Staff in Abu Dhabi”

Me and my family and recommended some of my friends have had the opportunity to experience the warmth and hospitable emmployees at any Rotana hotels we've visited frequently and I could honetly say that in Abu Dhabi, Park Rotana is our go-to hotel and while in Dubai, The Towers Rotana tops my list to consider while checking-in. Aside from the cleanliness of the facilities, quality of the food and services offered, the employees' treat you like a family everytime we come back and even addressyou by name as if they have memorized their frequent guests and cater to every single need and ask you every single minute if you needed something or how your stay has been so far. Victoria, Gulnaz, Alessa, Jen and Mary Ann had been so kind and took care of us at the Club Lounge like what they normally do everytime we visit. We wil surely keep on coming back and I hope to spend other special occasions in the future at Rotana as my husband's birthday is coming up. Keep up the impressive work! 💞💕💓

Reviewed November 21, 2017

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9.3
Exceptional
JASON from United Kingdom
Family with young children
Guest Room with King Bed
Stayed 1 night in January 2014

Comfortable hotel, professional staff, good food”

Comfortable hotel, professional staff, good food

I really liked the stay here. It was only a short one nighter, en route to the airport. However, the performance of the staff, the restaurant and the general condition left a very positive impression. The staff were friendly and courteous, and even waived some minor charges at the end (thank you). The hotel was like new, and had massive lobbies, corridors and a room in good condition. Also, the buffet meal I had in the restaurant for dinner for an excellent dining experience with great dinner food and deserts. I really liked the swimming pool too, especially as I was travelling with my young daughter. The hotel offers shuttle buses to different places. We took one to the 'beach' but it wasn't quite as we thought, as it was a fishing beach and not a swimming beach. This was one thing I think the hotel could have made clearer. The location was also not the best if you are wanting to be in the heart of an area of things to do. There was not much on the doorstep. However, as said, for us, it was superb - there was actually some sort of 'mini theme park' nearby, thought we didn't get to go inside. Also the hotel freely lends out bicycles at the front, which was a fantastic touch. All in al, I have been to many hotels in Abu Dhabi now, and this one rates highly, especially within the price range.

Reviewed February 18, 2014

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