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Guestroom, Sim Citystay in Penang
Family Room with Harbor View, Sim Citystay in Penang
Lobby, Sim Citystay in Penang
Bathroom, Sim Citystay in Penang
Bathroom, Sim Citystay in Penang
Business center, Sim Citystay in Penang
Entrance, Sim Citystay in Penang

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8.0

Excellent

597 reviews

597 reviews

Housekeeping38
View17
Car Park2
See map
See map

8.2

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Hean Boo Thean Temple
70 m
Barangan Tempatan Store
150 m
Tan Kongsi
230 m
Clan Jetties of Penang
240 m
Seang Hin Leong Rattan and Bamboo Craft
240 m
Popular landmarks
Armenian Street
440 m
Pinang Peranakan Mansion
770 m
Cheong Fatt Tze - The Blue Mansion
1.1 km
Penang Fort Cornwallis
1.4 km
Kek Lok Si Temple
7.2 km
Closest landmarks
Acheen St Mosque
310 m
Depoh Weld Quay Rapid Penang
320 m
Ache Street Mosque
320 m
Lebuh Armenia
330 m
Swettenham Pier
330 m

Sim Citystay

No 60, Level 1, Weld Quay, Pulau Pinang,, Georgetown, Penang, Malaysia, 10300 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

Located in heart of Penang

Check-in/out [express]

Airport transfer

Excellent view

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Game room

Laundry service

Room service

Your dates are popular among travelersPopular destination! Properties in Penang are being booked every minute!
Value for money8.3
Distance to city center5 km
Location rating8.2
Nearest airportPenang International Airport (PEN)
Distance to airport14.6 km

Rooms available at Sim Citystay

Very good
Room comfort & quality

8

Family Room with Private Bathroom
...
  • Room size: 23 m²/248 ft²
  • Sea view
  • 1 single bed and 1 queen be...
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Bed in 6-Bed Female Dormitory Room
...
  • Room size: 7 m²/75 ft²
  • Shower
  • 1 bunk bed
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Single Bed in Dormitory Room
...
  • Room size: 16 m²/172 ft²
  • Landmark view
  • 1 bunk bed
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Single Bed in Mixed Dormitory Room
...
  • Room size: 16 m²/172 ft²
  • Landmark view
  • 1 bunk bed
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Family Room with Harbor View
...
  • Room size: 16 m²/172 ft²
  • Harbor view
  • 1 single bed and 1 king bed
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Superior Twin Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 2 single beds
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Superior Queen Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 queen bed
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Superior King Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 king bed & 1 king bed
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10-Bed Dormitory Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 bunk bed
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Standard Double Room with Shared Bathroom
...
  • Room size: 7 m²/75 ft²
  • Shower
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What are the property's policies for children's bedding at Sim Citystay?

Sim Citystay's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many floors does Sim Citystay have?

Sim Citystay has a total of 5 floors.

How many rooms does Sim Citystay have?

Sim Citystay has a total of 17 rooms.

What was the average room rate for Sim Citystay been in the past month?

The typical room rate for Sim Citystay in the past month is 41.61 MYR, compared to city's average of 205.43 MYR.

What payment cards are supported at Sim Citystay?

Sim Citystay accepts up to 3, with payment card options including Visa, MasterCard, and UnionPay.

What is the typical rating that verified Solo travelers' have given to Sim Citystay?

Past solo travelers that have stayed at this property have given Sim Citystay an average rating of 7.9. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Sim Citystay?

Past couple travelers that have stayed at this property have given Sim Citystay an average rating of 7.4. You can look up on more specific customer ratings, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with young children have given to Sim Citystay?

Verified families with young children that have stayed at this property have given Sim Citystay an average rating of 7.6. You can look up more comprehensive customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Sim Citystay?

Past group travelers that have stayed at this property have given Sim Citystay an average rating of 8.3. You can check out more in depth customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Sim Citystay?

Verified local visitors that have stayed at this property have given Sim Citystay an average rating of 7.8. You can look up on more specific customer ratings, and responses for this property down in the review section.

What is the nearest train, metro, or bus station to Sim Citystay?

The nearest train, metro, or bus station is Bukit Mertajam, 13186.01 m away from Sim Citystay.

What restaurants are nearby Sim Citystay?

Sim Citystay’s local community is Georgetown which includes popular restaurants such as Urban Daybreak, Gudang Cafe, and Black Kettle.

What people love about Sim Citystay

  • 8.8

    Excellent
    Cleanliness

    "Simple but clean."

    Tan

    |

    June 16, 2023

  • 8

    Very good
    Cleanliness

    "Overall is clean"

    Suwen

    |

    April 26, 2023

  • 8.8

    Excellent
    Location

    "Easy to go everywhere because it's near bus station and sentral bus ."

    New

    |

    April 28, 2023

Property ranking|Compared to 3,116 Penang properties
See all rankings
Cheapest price score
Room comfort score
8/10
Room size
17 sqm.
Value for money score
8.2/10
Better than
99
%
of Penang properties
Better than
97
%
of Penang properties
Bigger than
89
%
of Penang properties
Better than
87
%
of Penang properties
Overall rating:

8

Excellent
597 reviews
Cleanliness
8.1
Facilities
7.5
Location
8.2
Read all reviews >
What travelers say they love:
Near to main city, worth it with the price
Mohd from Malaysia
Solo traveler
More about Sim Citystay

More about Sim Citystay

Experience Comfort and Convenience at Sim Citystay in Penang, Malaysia

Sim Citystay is a 3.0 star hotel in Penang, Malaysia, that offers a range of facilities to ensure a comfortable and convenient stay for its guests. The hotel provides laundry service, room service, and airport transfer for hassle-free travel. Free Wi-Fi is available in all rooms and public areas, and a car park is provided for those who wish to drive. The hotel also features a designated smoking area, express check-in/check-out, and luggage storage for added convenience. Guests can relax in the shared lounge/TV area or prepare meals in the shared kitchen. The hotel's daily housekeeping service ensures that rooms are always clean and tidy, while a fireplace adds a cozy touch to the hotel's ambiance.

Comfortable and Varied Room Types at Sim Citystay

Sim Citystay in Penang, Malaysia offers a wide range of room options to suit every traveler's needs. Guests can choose from a 10-Bed Dormitory Room, Bunk Beds For 6, Dormitory with Single Bed - Female Only, Family Room with Harbor View, Standard Queen with Shared Bathroom, Superior King Room, Superior Queen Room, and Superior Twin Room. Each room type is designed to provide comfort and convenience, ensuring a pleasant stay for all guests.

Explore Penang's Rich Culture and History from Sim Citystay’s Prime Location

Sim Citystay is strategically located near some of Penang's most iconic landmarks and attractions, making it the perfect base for exploring the city. History buffs will appreciate the nearby Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion, and Penang Fort Cornwallis, all of which offer a glimpse into Penang's rich cultural heritage. For a taste of local life, visitors can head to Chew's Jetty, where they can take a stroll along the wooden boardwalk and admire the colorful houses on stilts. Art enthusiasts will love exploring the vibrant street art scene in George Town, while nature lovers can escape the hustle and bustle of the city at the Penang Botanical Gardens. The Dharmikarama Burmese Temple and Khoo Kongsi are also within easy reach, offering a fascinating insight into Penang's multicultural society. With so many attractions nearby, Sim Citystay is the ideal choice for travelers looking to immerse themselves in Penang's unique culture and history.

Excellent Services and Location

Sim Citystay in Penang, Malaysia has received rave reviews from its customers. Guests have praised the hotel for its excellent services and location. The staff is very welcoming and helpful, making guests feel at home. The rooms are clean, quiet, and well-maintained, with free coffee, tea, and filtered water available. The hotel's location is also a major plus, with guests appreciating its proximity to the city's main attractions. The WiFi signal and air conditioning are both strong, ensuring a comfortable stay. Overall, Sim Citystay is a great place to stay in Penang, and guests would gladly return for another visit.

Experience Exceptional Customer Satisfaction at Sim Citystay in Penang

Sim Citystay in Penang, Malaysia has garnered a remarkable 8.1 overall rating from satisfied customers who have stayed at the hotel. With an impressive score of 8.3 for value, guests can enjoy the hotel's top-notch amenities and services without breaking the bank. The hotel's cleanliness, location, and comfort also received high marks, with ratings of 8.1, 8.2, and 8.0, respectively. The staff performance at Sim Citystay is also exceptional, earning a score of 8.3, which is a testament to the hotel's commitment to providing guests with a memorable and enjoyable stay. Whether you're traveling for business or leisure, Sim Citystay is the perfect choice for those seeking exceptional customer satisfaction and value in Penang.

Show less

Amenities and facilities

Very good
Facilities

7.5

Most talked about facilities

Housekeeping

21 mentions

Internet

5 mentions

Food & Dining

3 mentions

Beach

2 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Game room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Room service
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Fireplace
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Postal service
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [nearby]
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Shower
  • Wi-Fi [free]

Location

No 60, Level 1, Weld Quay, Pulau Pinang,, Georgetown, Penang, Malaysia, 10300
Excellent
Location

8.2

Airports
  • Penang International Airport (PEN)
    14.6 km 20 min drive
  • Sultan Abdul Halim Airport (AOR)
    87.5 km
Public transportation
  • Pengkalan Raja Tun Uda Bus Terminal
    570 m
  • Komtar Bus Terminal
    810 m
Hospital or clinic
  • The Pearl
    540 m
Shopping
  • Gurney Plaza
    4.2 km
Convenience store
  • 7 Eleven
    580 m
Cash withdrawal
  • ATM
    430 m

What's nearby

Popular landmarks
  • Khoo Kongsi
    270 m
  • Chew's Jetty
    280 m
  • Armenian Street
    440 m
  • Pinang Peranakan Mansion
    770 m
  • Cheong Fatt Tze - The Blue Mansion
    1.1 km
  • Penang Fort Cornwallis
    1.4 km
  • Kek Lok Si Temple
    7.2 km
  • Batu Ferringhi Beach
    12.0 km
  • Entopia
    14.0 km
  • Escape Theme Park
    14.1 km
Nearby landmarks
  • Hean Boo Thean Temple
    70 m
  • Barangan Tempatan Store
    150 m
  • Tan Kongsi
    230 m
  • Clan Jetties of Penang
    240 m
  • Seang Hin Leong Rattan and Bamboo Craft
    240 m
  • Khoo Kongsi
    270 m
  • Chew's Jetty
    280 m
  • Viewpoint
    290 m
  • Ottokedai
    300 m
  • Nonya shoe maker
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 10 year(s).

Children 10-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • Check-in is between 02:00 PM and 11:00 PM. Arriving outside the mentioned check-in hours is not allowed.
  • All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until20:00
  • Check-out until12:00
  • Reception open until21:00
Getting around
  • Distance from city center5 km
  • Travel time to airport (minutes)20
The property
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants0
  • Number of rooms 17
  • Year property opened2016
  • Most recent renovation2016

Reviews of Sim Citystay from real guests

Provided by verified guests of Agoda
8.0
Cleanliness8.1
Facilities7.5
Location8.2
Room comfort and quality8.0
Service8.3
Value for money8.3
High score for Penang
Rating
9+ Exceptional (119)
8-9 Excellent (43)
7-8 Very Good (59)
6-7 Good (19)
<6 Below Expectation (45)
Time of the year
Mar - May (64)
Jun - Aug (80)
Sep - Nov (70)
Dec - Feb (71)

Show reviews that mention 

Showing 285 verified guest comments
12345
10.0
Exceptional
Militaru from France
Solo traveler
Bed in 6-Bed Female Dormitory Room
Stayed 1 night in September 2022

Exceptional”

One of the best budget hostels i have been to recently. Amazing and helpful staff, thank you for the book!! I got a warm welcome, the girl from the reception with a perfect english would present all the facilities to me. It's the type of hostel where you get a family like type of feeling where you receive trust and consideration. Free cold or hot water on every floor. Well maintained and clean. Also big bonus they got a rooftop with a nice view. Definitely would recommend!

Reviewed September 29, 2022

See room deals

9.6
Exceptional
Chin from Malaysia
Solo traveler
Single Bed in Mixed Dormitory Room
Stayed 1 night in January 2023

Clean hostel with affordable price for a sleep”

Everything is OK. Clean bed with air conditioner and with water heater. Just the toilet is a bit small for me. Best location to all the places of interests. Don't get fool by the front of the hostel. When you get in, that is the best and cheapest place you would like to stay. Just the ceiling of the room is too low, not so convenient for the upper deck person. Nothing to complaint.

Reviewed January 27, 2023

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10.0
Exceptional
Nur from Malaysia
Solo traveler
Superior Twin Room
Stayed 3 nights in October 2022

Never disappointed their customer!”

You guys which is solo traveler also easy to deal with them. They tell you from a-z. They keep repeat if you have any issues can tell their incharge person 24 hours.

Reviewed December 23, 2022

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10.0
Exceptional
Annie from Taiwan
Solo traveler
Bed in 6-Bed Female Dormitory Room
Stayed 2 nights in October 2022

All best ”

AC is quite good, the room is clean,location is good too!3mins walk you would see big food court and nice cafe shop!Indian staff very helpful

Reviewed October 09, 2022

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10.0
Exceptional
Matsushita from Malaysia
Solo traveler
10-Bed Dormitory Room
Stayed 1 night in June 2022

No lift.”

If your stuffs are heavy, I can't recommend here. I was assigned to stay female dorm, and I have to go up to 4th floor via stairs. If you want to leave your belongings after check out, you have to pick them up before 6PM. I booked here to go to Sungai Petani, so I have to change my plan. If you're OK on these conditions, then I can recommend here. Staffs are attentive and supportive to guests.

Reviewed June 19, 2022

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10.0
Exceptional
Mrs from Malaysia
Couple
Superior Twin Room
Stayed 1 night in January 2023

Value for money 💰💰”

* clean room * Friendly staff

Reviewed January 31, 2023

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10.0
Exceptional
Abdul from Malaysia
Solo traveler
10-Bed Dormitory Room
Stayed 3 nights in December 2022

2 times here”

The owner/manager are really really friendly, even i late checking out about 2 hours, but he still friendly in my second stay there

Reviewed December 19, 2022

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10.0
Exceptional
Will from United Kingdom
Couple
Family Room with Private Bathroom
Stayed 1 night in January 2023

Exceptional”

Had a great room on the top floor with a nice view.

Reviewed January 05, 2023

See room deals

9.6
Exceptional
AZNUL from Malaysia
Group
Superior Twin Room
Stayed 2 nights in March 2022

Cheap, clean, good location”

Big and clean room. Enough plug point. Easy access by public. Near to ferry jetty. Enough public parking in front of the hotel. Strong shower. Non smoking room but smoking area available. Water dispenser outside in every floor. Good security in main door.

Reviewed March 10, 2022

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10.0
Exceptional
Shamitha from Malaysia
Group
Family Room with Harbor View
Stayed 1 night in December 2021

A nice for a group of friends”

It was simple and very clean.The price was also worth it!

Reviewed April 16, 2022

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9.6
Exceptional
Awwaliah from United States
Group
Superior Twin Room
Stayed 2 nights in August 2022

BEST”

Everything is great! But i dont like cockroach 😭 i saw one😭 but nvm I really enjoy my time there. Highly recommended & definitely will stay here if i come to georgetown 🤩👍 great place for youth but not elderly bcs no lift😄

Reviewed September 04, 2022

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10.0
Exceptional
Afiq from Malaysia
Group
Family Room with Private Bathroom
Stayed 1 night in February 2022

Nice place to Sleep”

Its a basic hotel, just nice for us to sleep and go.

Reviewed March 28, 2022

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9.2
Exceptional
NUR from Malaysia
Family with young children
Family Room with Harbor View
Stayed 1 night in April 2022

family room facing harbour”

Totally hostel is very good..receptionist is so helpfull and generous..Location is perfect. Room is comfortable and big.. sheets, towels are new and well quality.. common area, kitchen are well equiped and spacious.. market, food stalls , restaurants are all around.. I advice..value for money.

Reviewed April 21, 2022

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9.6
Exceptional
Karhi from Malaysia
Solo traveler
Dormitory with Single Bed - Female Only
Stayed 3 nights in September 2022

Exceptional”

Nice dorm, recommended for solo traveller, for female dorm,toilet is inside the room..

Reviewed December 14, 2022

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9.6
Exceptional
SAMUEL from Malaysia
Couple
Superior Queen Room
Stayed 1 night in October 2022

Exceptional”

Systematic check in, good location

Reviewed October 24, 2022

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9.2
Exceptional
Andy from Malaysia
Group
Family Room with Harbor View
Stayed 2 nights in December 2021

Exceptional”

The staff was helpful. Though facilities wise a bit older but justifiable with the price.

Reviewed September 12, 2022

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8.8
Excellent
Pimjai from Thailand
Couple
Family Room with Private Bathroom
Stayed 2 nights in December 2022

Excellent”

Good location, near the jetty and many restaurants. But wifi very slow and sometimes no wifi connection.

Reviewed January 07, 2023

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8.8
Excellent
Venus from Philippines
Group
Superior Queen Room
Stayed 2 nights in July 2022

Location: convenient ”

The place is walking distance to the UNESCO sites and near to food courts and lots of food stalls. Highly recommend to youngsters and travelers who can still tolerate 2 flight of stairs minimum as there is no lift.

Reviewed July 17, 2022

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8.8
Excellent
Syahidah from Malaysia
Group
Family Room with Private Bathroom
Stayed 1 night in January 2023

Clean”

Simple and clean with nice view

Reviewed January 16, 2023

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8.8
Excellent
Eng from Malaysia
Family with young children
Superior King Room
Stayed 2 nights in April 2022

Value for money ”

Clean and comfortable room. Location near Clan Jetty, easy to find food. Vincent, hotel staff was very helpful

Reviewed April 16, 2022

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