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Sunway Hotel Georgetown
Sunway Hotel Georgetown
Sunway Hotel Georgetown
Sunway Hotel Georgetown
Sunway Hotel Georgetown
Sunway Hotel Georgetown
Sunway Hotel Georgetown

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8

Excellent

15,118 reviews

15,118 reviews

Housekeeping535
Breakfast111
Shops79
See map

8.7

Excellent

Location rating score

Excellent location - 110 meters from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
My Crystal Museum

40 m

Penang Nagarathar Sivan Temple

90 m

Penang Times Square

120 m

Church of Our Lady Sorrows

130 m

Philomatic Society (Sun Yat Sen Memorial Centre)

220 m

Popular landmarks
Armenian Street

1.2 km

Khoo Kongsi

1.3 km

Cheong Fatt Tze - The Blue Mansion

1.3 km

Chew's Jetty

1.6 km

Pinang Peranakan Mansion

1.8 km

Closest landmarks
M Mall

290 m

Pharmacy

290 m

George Town

340 m

Hin Bus Depot

350 m

The Swagger Salon

350 m

2020

Sunway Hotel Georgetown

33, New Lane (off Macalister Road), Georgetown, Penang, Malaysia, 10400 - See map

In addition to the standard of Clean and Safe, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Georgetown part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 4 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

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Highlights

Located in heart of Penang

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Fitness center

Swimming pool [outdoor]

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

14 travelers have booked today.

Value for money7.9
Distance to city center1. Km
Location rating8.7
Nearest airportPenang International Airport (PEN)
Distance to airport14.3 km

Rooms available at Sunway Hotel Georgetown

Very good
Room comfort & quality

7.9

Deluxe King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Family Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
Premier King
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Premier Twin
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Premier Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds or 1 king bed
Enter dates to see prices
Club Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
Enter dates to see prices
Deluxe Super King
...
    Enter dates to see prices
    Suite
    ...
    • Room size: 56 m²/603 ft²
    • Shower
    Enter dates to see prices

    Frequently asked questions

    Does Sunway Hotel Georgetown have a hot tub?

    Sunway Hotel Georgetown does not have a hot tub.

    How much does it cost to stay at Sunway Hotel Georgetown?

    Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

    What time is check-in and check-out at Sunway Hotel Georgetown?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Sunway Hotel Georgetown?

    Sunway Hotel Georgetown is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 116 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sunway Hotel Georgetown also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sunway Hotel Georgetown has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange both taxis or car rental.

    What are my dining options at Sunway Hotel Georgetown?

    Sunway Hotel Georgetown features an on-site restaurant for your dining convenience.

    Can special events be hosted at Sunway Hotel Georgetown?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Sunway Hotel Georgetown. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for wireless internet and audio-visual equipment are offered to help your event go smoothly.

    Can business events be hosted at Sunway Hotel Georgetown?

    On-site venues and convenient event services make Sunway Hotel Georgetown an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The venue available at the hotel can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Sunway Hotel Georgetown?

    Sunway Hotel Georgetown does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Sunway Hotel Georgetown?

    Komtar Bus Terminal is the closest train, metro, or bus station, about 540 m away from Sunway Hotel Georgetown.

    What restaurants are nearby Sunway Hotel Georgetown?

    Restaurants including Hong Kong Restaurant, Tao Japanese Restaurant and Zhou Restaurant are popular in Sunway Hotel Georgetown’s neighborhood which is known as Georgetown.

    What popular shopping places are close to Sunway Hotel Georgetown?

    Located in the Georgetown area, Sunway Hotel Georgetown is close to great shopping choices like Prangin Mall, 1st Avenue Mall and Penang Times Square.

    What are popular attractions near Sunway Hotel Georgetown?

    Guests at Sunway Hotel Georgetown can easily visit Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi located in the Georgetown area.

    What popular natural sightseeing spots are close to Sunway Hotel Georgetown?

    Sunway Hotel Georgetown is located in the Georgetown area, which is famous for natural sightseeing destinations such as Depoh Kerajaan Pulau Pinang and Bukit Olivia.

    Show more questions
    See map

    Explore the neighborhood

    What people love about Sunway Hotel Georgetown

    • 8.8

      Excellent
      Location

      "The location is good with lot of food stalls n restaurants nearby."

      Poh

      |

      September 15, 2022

    • 8

      Very good
      Location

      "Food and attractions were all very nearby, walking distance and Grab is easily gotten."

      Cecilia

      |

      September 14, 2022

    • 9.6

      Exceptional
      Spaciousness

      "Room is spacious, clean and well maintained, much better than my expectations."

      Jefferene

      |

      September 13, 2022

    Property ranking|Compared to 2,494 Penang properties
    See all rankings
    Room comfort score
    7.9/10
    Location score
    8.7/10
    Room size
    29 sqm.
    Cheapest price score
    Better than
    96
    %
    of Penang properties
    Better than
    91
    %
    of Penang properties
    Bigger than
    91
    %
    of Penang properties
    Better than
    90
    %
    of Penang properties
    Overall rating:

    8

    Excellent
    15,118 reviews
    Cleanliness
    8.1
    Facilities
    7.6
    Location
    8.7
    Read all reviews >
    What travelers say they love:
    Clean and easy access to go round the city
    wi from Indonesia
    Couple
    More about Sunway Hotel Georgetown

    More about Sunway Hotel Georgetown

    Sunway Hotel Georgetown

    Take a good wander and unveil the wonder of Penang with a stay at Sunway Hotel Georgetown. Explore the genuine Penang that most travelers never see, with a stay at Sunway Hotel Georgetown -- located only 1.7 km from Pinang Peranakan Mansion.
    Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Penang even more convenient.
    Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Sunway Hotel Georgetown thanks to the hotel's laundry service keeping your clothes clean.
    Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
    Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker and bottled water at your disposal.
    It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


    Dining and things to do

    Light snacking is available day or night with the hotel's vending machines.
    Hotel's host of recreational offerings ensures you have plenty to do during your stay. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


    Around the property

    Experience all the sights and local attractions of Penang with Sunway Hotel Georgetown as your base. Multiple day trip options await you and your travel group close to Sunway Hotel Georgetown, starting with visits to Chew's Jetty located just 1.6 km away. Cheong Fatt Tze - The Blue Mansion is located 1.2 km away, and is one of the most famous tourist spots to visit and photograph.


    Reasons to stay here

    Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 96% of the city's other accommodations.
    Ranking higher than 91% of the city's accommodations options, this is a great choice for location.
    Guests who stayed here really appreciated the room comfort, scoring it higher than 95% of accommodations in the city.

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    Amenities and facilities
    Very good
    Facilities

    7.6

    Most talked about facilities

    Housekeeping

    617 mentions

    Food & Dining

    598 mentions

    Breakfast

    583 mentions

    Swimming Pool

    190 mentions

    Languages spoken

    • English
    • Arabic
    • Chinese [Cantonese]
    • Chinese [Mandarin]
    • Malay
    • Tamil

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Game room
    • Pool with view
    • Swimming pool [outdoor]
    • Ticket services
    • Tours

    Cleanliness and safety

    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Hand sanitizer
    • Hygiene certification
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Vending machine

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Convenience store
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Babysitting service
    • Family room
    • Swimming pool [kids]

    Access

    • CCTV in common areas
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Airport transfer
    • Car park [charges apply]
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Taxi service

    Sports equipment rental

    • Bicycle rental

    Available in all rooms

    • Accessible by elevator
    • Accessible toilet
    • Additional toilet
    • Air conditioning
    • Blackout curtains
    • Carpeting
    • Closet
    • Clothes dryer
    • Clothes rack
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Interconnecting room(s) available
    • Internet access – LAN
    • Internet access – wireless
    • Ironing facilities
    • Linens
    • Mini bar
    • Non-smoking
    • Pool facilities
    • Private bathroom
    • Refrigerator
    • Roll-in shower
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Shower
    • Shower chair
    • Slippers
    • Sofa
    • Telephone
    • Tile/marble flooring
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Walk-in shower
    • Wi-Fi [free]
    Food and dining
    Restaurants on site

    Sun Cafe

    • Menu: Buffet, A-la-carte
    Location
    33, New Lane (off Macalister Road), Georgetown, Penang, Malaysia, 10400
    Excellent
    Location

    8.7

    Airports

    • Penang International Airport (PEN)
      14.3 km 24 min drive
    • Sultan Abdul Halim Airport (AOR)
      87.3 km

    Public transportation

    • Komtar Bus Terminal
      540 m
    • Pengkalan Raja Tun Uda Bus Terminal
      1.8 km

    Hospital or clinic

    • Pharmacy
      290 m

    Shopping

    • Gurney Plaza
      3.1 km

    Convenience store

    • 7 Eleven
      130 m

    Cash withdrawal

    • ATM
      150 m
    What's nearby

    Popular landmarks

    • Armenian Street
      1.2 km
    • Khoo Kongsi
      1.3 km
    • Cheong Fatt Tze - The Blue Mansion
      1.3 km
    • Chew's Jetty
      1.6 km
    • Pinang Peranakan Mansion
      1.8 km
    • Penang Fort Cornwallis
      2.2 km
    • Kek Lok Si Temple
      6.0 km
    • Batu Ferringhi Beach
      10.8 km
    • Entopia
      12.7 km
    • Escape Theme Park
      12.8 km

    Nearby landmarks

    • My Crystal Museum
      40 m
    • Penang Nagarathar Sivan Temple
      90 m
    • Penang Times Square
      120 m
    • Church of Our Lady Sorrows
      130 m
    • Philomatic Society (Sun Yat Sen Memorial Centre)
      220 m
    • Masjid Pakistan
      220 m
    • St. Paul Anglican's Church
      260 m
    • Penang Time Square
      270 m
    • Morning market food here
      270 m
    • Gama Supermarket & Department store
      280 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Effective from June 1st, 2014, guests are required to pay MYR 3 net per room per night for a heritage/council fee. This is not included in room rate and will be paid directly at the hotel.
    • This is a strictly non-smoking property.
    • Effective from September 1, 2018, rates are quoted in Malaysian Ringgit (MYR) subject to 6% service tax, the Local government fee of MYR 3 per room per night for a 4-star hotel respectively, and prevailing service charge at 10%.
    • Extra bed is not available at this property.
    • Complimentary parking is available and is subject to availability.
    • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee116 MYR
    • Distance from city center1. Km
    • Travel time to airport (minutes)45

    The property

    • Non-smoking rooms/floorsYes
    • Number of floors16
    • Number of restaurants1
    • Number of rooms 250
    • Room voltage250
    • Year property opened1994
    • Most recent renovation2013
    Property announcements

    Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

    Sunway Hotels remains open with strict adherence to the CMCO guidelines and sunway stay safe protocols. Check in at the hotel will be restricted to guests with relevant work pass or employer consent letter during period.

    Coffee House is only available for guest to have their breakfast should guest choose not to have it in the room.

    Guest who booked a room inclusive breakfast, only packed breakfast will be served.

    Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

    Reviews of Sunway Hotel Georgetown from real guests

    Provided by verified guests of Agoda
    8.0
    /
    10
    Cleanliness8.1
    Facilities7.6
    Location8.7
    Room comfort and quality7.9
    Service7.9
    Value for money7.9
    High score for Penang
    Rating
    9+ Exceptional (1,868)
    8-9 Excellent (1,675)
    7-8 Very Good (2,871)
    6-7 Good (1,291)
    <6 Below Expectation (1,068)
    Time of the year
    Mar - May (2,143)
    Jun - Aug (2,386)
    Sep - Nov (2,204)
    Dec - Feb (2,040)
    All guests (12,823)
    All room types
    All languages

    Show reviews that mention 

    Showing 8,773 verified guest comments
    12345
    10.0
    Exceptional
    Jeff from Singapore
    Family with young children
    Deluxe King
    Stayed 2 nights in July 2022

    Highly recommended ”

    I will definitely return to stay at this hotel if i ever visit Penang again in the future. Friendly and attentive staff, clean room, great facilities. Everything is well maintained although the building looks aged. They also provide complimentary shuttle bus to sleeping Buddha, Armenian St, Komtar, Gurney Drive at 9am, 10:30am, 12pm and 6pm. The Hokkien mee and fried fish beehoon at the next door coffeeshop in the morning is nice, it also turned to a food street at night infront of the hotel. The only thing that frustrates me was the shower area flood when showering. I booked 3 rooms and all 3 different rooms have the same problems, hope this will be solved in the future. Nonetheless, I highly recommend to stay at this hotel. Kudos to all staff!!!

    Reviewed July 14, 2022

    See room deals

    Dear Jeff, Greetings from Sunway Hotel Georgetown. We thank you for taking time out of your busy schedule to write us a review. We are sorry for the shower experience as we view your comment with concern. Rest assured that this has been highlighted to our Housekeeping department to pay extra attention. We are glad that you are happy with the service from our staff. Please visit us again soon, as we are committed to serve with enhanced services. Thank you. Regards, The Management

    Responded July 19, 2022
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Thinesh from Singapore
    Couple
    Deluxe Twin
    Stayed 4 nights in January 2019

    Fantastic stay at Sunway! I had been recommending it to my family and friends since i was back.”

    My mum and I had stayed over at Sunway hotel for 5 days. It was absolutely amazing. Imagine that I did not have to call the reception for anything i needed for the 5 days as everything in the room was put in place. Room service and house keeping ambience were first class. We were very much delighted and at peace during our stay. Food was good, staff were all polite, bell service was on time and helped us thruout check in and check out. My mum and I were fully satisfied with the service thruout our stay. We had no issues with anything. As it is locted in the centre, accessible to the 3 shopping malls nearby. Komtar, prangin and first avenue. Also walking distance to times square mall, about 5 minutes walk. A grab to anywhere is less than 15 mins. Armenian street kimberly street were all close by. At night there is street food just outside the hotel main road. Was a good one when my mum was ill as i could get food easily and medication(pharmacy) jus across the road.

    Reviewed February 12, 2019

    See room deals

    Dear Thinesh, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

    Responded February 14, 2019
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Lakshmi from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 1 night in November 2021

    Excellent service and happy stay”

    I just stayed here with my family which consist of 3 kids on the 20th November 2021. Service here was excellent. Special mention to Faiq who was so courteous and even prepared a special car park for us as the hotel was full house. I also requested for a crib for my baby and was surprised by how clean and cute the crib looked.. despite the hotel being a old hotel , the rooms have been refurbished and looks new. It’s location is very strategic to many places and the price is worth it. Thank you for a comfortable stay

    Reviewed November 22, 2021

    See room deals

    Dear Lakshmi, Greetings from Sunway Hotel Georgetown. We are glad that you are happy with the services provided and find our location strategic. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

    Responded November 23, 2021
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Ming from Malaysia
    Couple
    Deluxe King
    Stayed 4 nights in July 2019

    Awesome Holidays!”

    We had a really good stay. Location was good as food was available everywhere nearby hotel. there is a complimentary hotel shuttle (4 times a day) but it is only one way. we have to find our own way back to hotel. During our stay, all d staffs were very friendly and quick to solve any problems we have. Thank you Ms Jian Lin, the F&B staffs in Club Lounge, the shuttle van driver (working on 5-8th Jul) for making our stay so comfortable. we look forward to coming back to ur hotel again.

    Reviewed July 14, 2019

    See room deals

    Dear Ming, Greetings from Sunway Hotel Georgetown. We are glad to learn that our services are up to your expectations. Your kind compliments to our associates will be conveyed to the team as an encouragement. Do recommend us to your loved ones and our team would definitely look forward to welcoming you again soon. Regards, The Management

    Responded July 17, 2019
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Indriana from Indonesia
    Group
    Deluxe Twin
    Stayed 3 nights in January 2019

    out stay is so amazing”

    the room is so spacious, so clean, and the staff are so friendly. there are a lot of food stall nearby either day or night. easy to find anyway, because it closes to penang berjaya mall and some hospitals. there are 2 small shops nearby. not so far from gurney drive too if you want to rest the day to shopping or just having a cup of coffee. so great to stay at sunway georgetown hotel. i love it so much!

    Reviewed January 08, 2019

    See room deals

    Dear Indriana Greetings from Sunway Hotel Georgetown, Penang! Thank you for your kind review. Indeed our hotel is strategically located in the heart of Georgetown and we received many positive feedback in terms of convenience. We are glad that you found our location ideal to your needs and our room comfortable for your stay. Your kind compliment on our staff is most appreciated and rest assured that they will be shared to serve as their encouragement to continue with good works. Thank you for your patronage to our hotel and we look forward to welcoming you back with us in the not too distant future. Regards, The Management

    Responded January 09, 2019
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Khidar from United States
    Couple
    Deluxe King
    Stayed 3 nights in April 2019

    Wonderfully Situated”

    Hadn’t been in that part of town for years, but it is revitalized. The hotel seems new and clean. The room is spacious with a powerful shower. I stayed in this hotel and had a conference in another. Grab was so convenient and affordable, 4 - 5 rm can literally get you anywhere in Georgetown. Another advantage, there is a masjid a couple of blocks walk distance from the hotel. Quite satisfied with hotel and Penang!

    Reviewed April 23, 2019

    See room deals

    Dear Khidar, Greetings from Sunway Hotel Georgetown! Thank you for your review. We are delighted that you have enjoyed your stay with us during this visit. Indeed, our hotel location is strategically located in the heart of Georgetown and received many positive feedback in terms of convenience, including famous local eateries spots. We appreciate if you may recommend us to your loved ones and we look forward to welcoming you back with us in the not too distant future. Kind regards, The Management

    Responded April 24, 2019
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Sze from Malaysia
    Group
    Deluxe Twin
    Stayed 2 nights in November 2021

    Wonderful Stay”

    Helpful and friendly staff even security guards are patience & attitude are good and professional. Clean room, comfi beds & pillows, convenient location which hawker stalls just located 100m left turn from the hotel. Con is the parking issue if u are coming back late to the hotel, hotel have limited parking space when hotel is packed but security guards there able to find us some space within the hotel premises. We bookes 8 rooms with 4 cars so everynight we have to deal with security guards on the parking issues but thks god we are able to park it at the hotel entrance with their help..thks security. Overall this is a good hotel with right attitide and will be back soon again..

    Reviewed November 16, 2021

    See room deals

    Dear Sze, Greetings from Sunway Hotel Georgetown. We are glad that you are happy with your stay with us and thank you for the positive comments about the services provided. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

    Responded December 21, 2021
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Daniel from Singapore
    Family with teens
    Deluxe Twin
    Stayed 2 nights in June 2019

    Superb Location”

    There's no worries for nice food at anytime of the day when staying at Sunway Hotel Georgetown. There are 2 famous tau sar piah shops just besides the hotel as well as coffee shops selling local chinese food, and food carts lined along the roadside 5pm onwards. Shopping malls are within walking distance (or you can book Grab car at RM5 to Prangin Mall, 1st Avenue Mall, Komtar area). The hotel has a small swimming pool & jacuzzi and we enjoyed soaking in the pools after a hot day outing. The buffet breakfast was delicious and the staff were very friendly. We enjoyed our 2 nights stay!

    Reviewed June 14, 2019

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    Dear Daniel, Greetings from Sunway Hotel Georgetown! Thank you for your review. We are glad that our location, facilities, staff and breakfast are up to your expectation. Indeed our hotel location is strategically located in the heart of Georgetown and received many positive feedback in terms of convenience, famous local eateries spots. We appreciate if you may recommend us to your loved ones and we look forward to welcoming you back with us in the not too distant future. Kind regards, The Management

    Responded June 17, 2019
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Shanny from Singapore
    Family with young children
    Family Room
    Stayed 1 night in December 2021

    Has a pleasant stay at this hotel”

    Check in was a breeze. We were greeted by friendly staff Daniel. He assisted us to check in using the kiosk. Love his hospitality Location is at the heart of the town. Very convenient. Room was spacious and clean. Gym room has good equipments but swimming pool need to be booked in advance due to Covid.

    Reviewed January 01, 2022

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    Dear Shanny, Greetings from Sunway Hotel Georgetown. We are glad that you are happy with our services and find our location strategic. Your feedback about our facilities is very much appreciated. We are committed to adhere to the SOPs, as well as to ensure the safety of our guests. We would like to thank you for your understanding. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

    Responded January 03, 2022
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Erica from Malaysia
    Couple
    Deluxe Twin
    Stayed 1 night in August 2019

    Had a very good sleep there”

    Booked for parents, deluxe twins. They are very happy with the stay. Very clean hotel and the bed is very comfortable, they had good sleep through the night, which they hardly had in other high ranking hotels. Free hotel parking with coupon. Very convenient location. Will definitely come back for the next visit.

    Reviewed August 18, 2019

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    Dear Erica, Thank you for your positive review. We are glad that your parents enjoyed their stay with us. We appreciate if you may also recommend us to your loved ones and look forward to meeting you again soon. Regards, The Management

    Responded August 19, 2019
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Jiamian from Singapore
    Family with young children
    Deluxe King
    Stayed 1 night in January 2019

    Excellent Service”

    The service has been exceptional. Firstly, upon knowing that we travelled with young kids, they upgraded our room for us to a family room free of charge. Secondly, we left our mobile phone in the taxi from the hotel to the airport. The taxi driver kindly returned the phone to the hotel, and the hotel staff took the trouble to help organise the shipment of the mobile phone back to us. Thirdly, they constantly asked us during our stay if everything was alright, and they took trouble to address any issues we had. They were very professional. Overall, it was a very pleasant stay. Very Highly Recommended.

    Reviewed February 12, 2019

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    Dear Jiamian, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

    Responded February 14, 2019
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Lee from Malaysia
    Group
    Deluxe Twin
    Stayed 2 nights in February 2019

    Overall it’s great! This is our second time staying in this hotel. ”

    Very convenient with hawker stalls right in front of hotel. There’re local products shops as well selling tau sar peah. They are Ban Hiang and Ming Hiang. Komtar, 1st Avenue, Timesquare and Gama shopping malls are all nearby. Hotel cleanliness is good except breakfast is little disappointing. Refill is slow and choices are less.

    Reviewed February 10, 2019

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    Dear Lee Greetings from Sunway Hotel Georgetown! Thank you for your review. We appreciate your constructive comments and our team is definitely looking into the breakfast experience seriously for service improvements. Nevertheless, we are grateful for your kind compliments on our hotel. We look forward to seeing you again in the not too distant future. Regards, The Management

    Responded February 11, 2019
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Mohd from Malaysia
    Business traveler
    Stayed 3 nights in September 2019

    SUPER NICE HOTEL”

    Overall the performance of this hotel is superb, faster check-in process, friendly staff, really concern about my first stay, give me a lot of complimentary stuff. Strategy hotel, fulfilled all the requests i asked for. got the highest floor and great view, the cleanliness is great and comfortable bed.

    Reviewed September 04, 2019

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    Dear Mohd, Thank you for your review. We are glad that you enjoyed our services and facilities. Appreciate if you may recommend us to your loved ones, and we look forward to welcoming you again soon. Regards, The Management

    Responded September 06, 2019
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Irzani from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 1 night in November 2021

    Love it”

    Water pressure was good. Hotel shower gel and shampoo were great! From tanamera brand. We loved everything about the hotel. Although parking might be a lil be of a hassle due to limited space. Staff was warm and friendly. Hotel room was clean and tidy. Good job!

    Reviewed November 21, 2021

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    Dear Irzani, Greetings from Sunway Hotel Georgetown. We are glad that our products and services are up to your expectations. Your feedback on our parking facility is very much appreciated, our Security team remains committed to assist our guests. Please recommend us to your loved ones. Thank you for making us your preferred choice of accommodation and we look forward to welcoming you again soon. Regards, The Management

    Responded November 22, 2021
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Tan from Malaysia
    Business traveler
    Deluxe King
    Stayed 2 nights in March 2022

    Strategic location and helpful staff”

    I facing some problems when staying in hotel but hotel staff help to manage my issue well, they are friendly and helpful, good job. I went for a business trip during weekdays, so parking lot is not an issue, always can park inside hotel even though I come back late at night. There are many food stalls of Chinese local delicacies during dinner time located at the street just right in front of hotel. There is a dimsum restaurant for breakfast with just 2 mins walk from hotel. KOMTAR just 10 mins walk away. Overall I very satisfied with this stay.

    Reviewed March 26, 2022

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    Dear Tan, Greetings from Sunway Hotel Georgetown. We are glad that you are happy with our services, facilities and find our location strategic, as well as suitable for guests who are on business trips like yourself. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

    Responded March 28, 2022
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Yeow from Singapore
    Business traveler
    Deluxe Twin
    Stayed 3 nights in June 2019

    Superb location and friendly stuff”

    This is my first time stay in Sunway George Town for business trip. The location is superb convenient. Right infront the hotel there is new lane food street. Good food! Hotel environment is clean and stuff is friendly! Definitely will be back for next business trip!

    Reviewed June 21, 2019

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    Dear Yeow, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

    Responded June 25, 2019
    Sunway Hotel Georgetown
    10.0
    Exceptional
    DIDI from Malaysia
    Family with young children
    Deluxe King
    Stayed 3 nights in February 2022

    HAPPY STAY!!!”

    Having vacation for 4 days 3 nights stay at Sunway Hotel. Employees are always smiling & friendly. Very helpful in everything. The hotel is very clean & comfortable. No bad smell. Adequate facilities. Except for the slightly clogged sink in room 921. But overall very comfortable for a long term stay. Highly recommended.

    Reviewed March 01, 2022

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    Dear Didi, Greetings from Sunway Hotel Georgetown,. We are glad that you have enjoyed your stay with us, and the cleanliness of our hotel and services are up to your expectations. We view your comment on the clogged sink with concern, rest assured that our Maintenance team is taking immediate actions to rectify the issue. Thank you for your support, please recommend us to your loved ones. We look forward to welcoming you again soon. Regards, The Management

    Responded March 01, 2022
    Sunway Hotel Georgetown
    9.6
    Exceptional
    JUNN from Singapore
    Business traveler
    Deluxe King
    Stayed 1 night in September 2019

    EXCELLENT SERVICE ”

    this is the second time for me. The first being a family holiday and now on business. Besides the facility, location and comfort; the most impressive is the consistent service I receive on both occasions from the same staff and managers. The restaurant during morning breakfast is usually busy but the managers and servers make it a point to talk and ask guest how their day and stay has been. It's exceptional to say the least. Most notably Fiq, whom I believe is a manager if not, he should be considered for promotion. The front office staff, Charlese, Farisha and Alex. Their attention to detail and presentation were fantastic. They continue to be calm and friendly even under pressure during peak hours. Overall I would give Sunway 8/10. In terms of value for money, their pricing is justificable even if it's not competively priced over weekends.

    Reviewed September 13, 2019

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    Dear Junn, Thank you so much for the positive review. This is indeed an encouragement to the team as we continue to render our best services to all guests. We are glad that you enjoyed your stay with us. Appreciate if you could recommend us to your loved ones and we awaits the pleasure to welcoming you again. Regards, The Management

    Responded September 13, 2019
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Aidil from Malaysia
    Family with young children
    Deluxe King
    Stayed 1 night in October 2021

    Good stay”

    From outside looks like an old building, but the room is like new, everything is good. Even impressed by how cleaned the toilet was. Pool also need booking, can only get 1 hour slot, kids pool also close. Cant enjoy much the pool in this hotel. Dissappointed by the breakfast though.

    Reviewed October 23, 2021

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    Dear Aidil, Greetings from Sunway Hotel Georgetown. We are glad that you are satisfied with our room condition and the cleanliness. Your feedback on the access to the swimming pool and breakfast is duly noted. Please allow us to clarify that it is part of the safety measures by having our guests to make prior bookings for swimming pool access, in order to control the crowd accessing the pool at the same time. Meanwhile, we have also highlighted your comment on our breakfast to the relevant department for service enhancement. Thank you. Regards, The Management

    Responded October 25, 2021
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Lynn from Singapore
    Group
    Family Room
    Stayed 3 nights in May 2019

    Best!”

    First time staying in Sunway hotel and no regrets! Friendly and helpful staffs, great varieties of breakfast menu and even the young security guard is helpful in providing information of the free hotel shuttle bus to major attractions. Great location, there's a row of street food just outside the hotel. Amenities are good and sufficient, they even provided free 4 drinks on daily basis which included Pepsi/Milo/Soy milk/100Plus. Definitely will recommend to everyone and will stay in Sunway hotel again!

    Reviewed May 14, 2019

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    Dear Lynn, Greetings from Sunway Hotel Georgetown! Thank you for your review. We are glad that our location, staff, breakfast and amenities are up to your expectations. We appreciate if you may recommend us to your loved ones and we look forward to welcoming you back with us in the not too distant future. Kind regards, The Management

    Responded May 15, 2019
    Sunway Hotel Georgetown
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