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Sunway Resort
Sunway Resort
Sunway Resort
Sunway Resort
Sunway Resort
Sunway Resort
Sunway Resort

Removed from saved list

8.4

Excellent

12,163 reviews

12,163 reviews

Breakfast171
Housekeeping146
Shops74
See map

8.8

Excellent

Location rating score

Excellent location
Excellent for walking
Parking
Available
Walkable places
Sunway Pyramid

280 m

Sunway Lagoon

370 m

Scream Park

390 m

Nickelodeon Lost Lagoon

420 m

The Bottle’s

550 m

Popular landmarks
KL Bird Park

11.9 km

Chinatown - Kuala Lumpur

12.7 km

Central Market

12.7 km

Menara Kuala Lumpur

14.0 km

Jalan Alor

14.0 km

Closest landmarks
Sunway Medical Centre

530 m

Monash University

570 m

Sun-U Residence Car Park

590 m

Sunway College

600 m

Klinik Sri Subang

820 m

Newly renovated

Sunway Resort

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia, 47500 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Bandar Sunway part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. This 5-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Front desk [24-hour]

Airport transfer

Excellent breakfast

Newly renovated

Excellent view

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Cash withdrawal

This property is in high demand!

6 travelers have booked today.

Value for money8.1
Distance to city center20km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport8.7 km

Rooms available at Sunway Resort

Excellent
Room comfort & quality

8.5

Wellness Suite
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Sunway Grand Suite
...
  • Room size: 125 m²/1345 ft²
  • Outdoor view
  • 2 single beds & 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 58 m²/624 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 212 m²/2282 ft²
  • Park view
  • 1 king bed & 2 single beds
Enter dates to see prices
Business Suite
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Premier Suite
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Family Terrace Room
...
  • Room size: 55 m²/592 ft²
  • Park view
  • 2 queen beds
Enter dates to see prices
Family Fun Suite
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
Waterventure Terrace
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 2 queen beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sunway Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sunway Resort?

Sunway Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 181 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sunway Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sunway Resort has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 15 MYR per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Sunway Resort?

Wake up to a great buffet breakfast at Sunway Resort. Asian breakfast is available for guests.

What are my dining options at Sunway Resort?

Sunway Resort features an on-site restaurant for your dining convenience. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours.

Can special events be hosted at Sunway Resort?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Sunway Resort. Wireless internet service is offered to help your event go smoothly.

Can business events be hosted at Sunway Resort?

On-site venues and convenient event services make Sunway Resort an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 300 people. Projector or LED display is available to help your business event or meeting a successful one.

What is the smoking policy at Sunway Resort?

Sunway Resort does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Sunway Resort?

The closest train, metro, or bus station is Setia Jaya KTM Station, 1.4 km away from Sunway Resort.

What restaurants are nearby Sunway Resort?

Sunway Resort is located in Bandar Sunway, famous for good restaurants such as The Lobby Lounge, Busaba Thai and Fuzion.

What popular shopping places are close to Sunway Resort?

Shopping options in Sunway Resort’s Bandar Sunway neighborhood include Sunway Pyramid.

What are popular attractions near Sunway Resort?

Sunway Resort is located in Bandar Sunway area, which is famous for attractions such as Sunway Lagoon, Scream Park and Nickelodeon Lost Lagoon.

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See map

Explore the neighborhood

What people love about Sunway Resort

  • 8

    Very good

    "Nice hotel"

    shuhaimi

    |

    September 12, 2022

  • 9.2

    Exceptional
    Location

    "Very near to everywhere, luxury renovations."

    wong

    |

    September 10, 2022

  • 8.8

    Excellent

    "The newly renovated hotel giving the guests with prefect luxury feel during the stay."

    LIM

    |

    September 8, 2022

Property ranking|Compared to 7,094 Kuala Lumpur properties
See all rankings
Room comfort score
8.5/10
Location score
8.8/10
Service score
8.6/10
Cleanliness score
8.6/10
Better than
99
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
Overall rating:

8.5

Excellent
6,647 reviews
Cleanliness
8.6
Facilities
8.7
Location
8.8
Read all reviews >
What travelers say they love:
By far the best hotel I've stayed in Malaysia!
Nur from Singapore
Family with young children
More about Sunway Resort

More about Sunway Resort

Sunway Resort

Take everything available in Kuala Lumpur with a comfort stay at Sunway Resort.
Sunway Resort offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Kuala Lumpur.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Equipped with handy amenities, guestrooms at Sunway Resort guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Sunway Resort include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as daily newspaper and cable TV is provided for guests in some selected rooms.
The hotel also offers bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Sunway Resort. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel.
Sunway Resort offers unique recreational opportunities for all guests. Finish your vacation days right by dropping in at the salon. Water sports are incredibly convenient with water park provided by Sunway Resort. Have some easy fun without traveling far, while playing bowling alley at Sunway Resort.
Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. Get a photograph of yourself in front of Menara Kuala Lumpur located 13.9 km away, a must-see for anyone visiting Kuala Lumpur.


Reasons to stay here

Guests who stayed here rated the facilities above 97% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Kuala Lumpur.

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Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Breakfast

413 mentions

Housekeeping

177 mentions

Swimming Pool

169 mentions

Food & Dining

129 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Ticket services
  • Tours
  • Water park

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground
  • Theme park

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Exterior corridor
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Video game console
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
Location
Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia, 47500
Excellent
Location

8.8

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    8.7 km 24 min drive
  • Kuala Lumpur International Airport (KUL)
    38.1 km 47 min drive

Public transportation

  • Setia Jaya KTM Station
    1.4 km
  • Seri Setia
    2.1 km

Hospital or clinic

  • Sunway Medical Centre
    530 m 5 min drive

Convenience store

  • 7 Eleven
    180 m 3 min drive

Cash withdrawal

  • ATM
    260 m 19 min walk
What's nearby

Popular landmarks

  • KL Bird Park
    11.9 km
  • Chinatown - Kuala Lumpur
    12.7 km
  • Central Market
    12.7 km
  • Menara Kuala Lumpur
    14.0 km
  • Jalan Alor
    14.0 km
  • Pavilion Kuala Lumpur
    14.5 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    14.8 km
  • Aquaria KLCC
    14.8 km
  • Petronas Twin Towers
    15.0 km
  • KLCC Park
    15.1 km

Nearby landmarks

  • Sunway Pyramid
    280 m
  • Sunway Lagoon
    370 m
  • Scream Park
    390 m
  • Nickelodeon Lost Lagoon
    420 m
  • Sunway Medical Centre
    530 m
  • The Bottle’s
    550 m
  • Monash University
    570 m
  • Sun-U Residence Car Park
    590 m
  • Sunway College
    600 m
  • Klinik Sri Subang
    820 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please be informed that Sunway Lagoon Theme Park is open daily from 10am - 6pm Please note that guest must be a minimum of 18 years old to reserve a guestroom and check-in.
  • Check-in or check-out outside the mentioned hours may be subject to an additional charge.
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • The property offers a family fun and couple escapade package that includes a 50-minute Balinese Massage and the Sunway Lagoon ticket. Please contact the property directly for more details.
  • There is an additional breakfast charge for children. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee181 MYR
  • Distance from city center20km
  • Travel time to airport (minutes)45

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors21
  • Number of restaurants1
  • Number of rooms 460
  • Room voltage220
  • Most recent renovation2021

Parking

  • Daily parking fee15 MYR
Property announcements

The hotel is currently running in reopening phases. Please be informed that the facilities in this property are limited. Please contact the property for more information.

Please be informed that currently, only the main lobby, selected room categories, MICE facilities and The Resort Café are available

Reviews of Sunway Resort from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.6
Facilities8.7
Location8.8
Room comfort and quality8.5
Service8.6
Value for money8.1
High score for Kuala Lumpur
Rating
9+ Exceptional (1,798)
8-9 Excellent (873)
7-8 Very Good (991)
6-7 Good (355)
<6 Below Expectation (362)
Time of the year
Mar - May (1,027)
Jun - Aug (984)
Sep - Nov (1,029)
Dec - Feb (1,339)
All guests (6,647)
All room types
All languages

Show reviews that mention 

Showing 4,379 verified guest comments
12345
10.0
Exceptional
Faridatul from Malaysia
Couple
Stayed 1 night in June 2019

Very satisfied!”

Me and husband stayed here on 30 June-01st July 2019 for our 2nd anniversary. So first thing we do is check in. So easy.. The staff was very pleasant and friendly. The lobby smells so nice. I just love it. 10/10 for the nice smells. My joy becomes double when the staff inform me that the management upgrade the room to suite. So I was very excited to go up and see how was our suite be like. The room very-very nice, cleanliness & spacious was excellent. Facilities was good. 10/10 for the suite. The most I like is, the view from our suite. We got the sunway lagoon theme park view. 10/10 for the view. On the next morning, we having a breakfast at Resort Cafe. Honestly, all foods is very delicious. Really worth it to woke up early and having the foods. 10/10 for breakfast. Overall, we really-really enjoy & happy in sunway resort hotel & spa. Will come again for sure.

Reviewed July 02, 2019

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10.0
Exceptional
SERENA from Italy
Business traveler
Stayed 1 night in March 2019

Great Choice”

The hotel rooms are nice, clean and spacious. Wifi is woking well. The hotel has also a very nice pool and a gym. For breakfast there is a wide choice of Western and Eastern food. The hotel is attached to the mall, so very convenient in case you need to shop or dine. Staff was always extremely caring and attentive. Downsides: on Saturday afternoon the pool chairs were definitely not enough even if there were not that many people. I found it quite annoying. With the lagoon park beside, on weekends the place might get noisy.

Reviewed March 18, 2019

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10.0
Exceptional
Cloe-Ann from Australia
Family with teens
Stayed 3 nights in October 2019

Best resort in Malaysia ”

We love ending our annual overseas holiday at Sunway resort, it has everything we need with the theme park and shopping mall next to the resort so we don’t need to leave the area. Rooms are spacious, clean, comfortable and have an amazing view of the pool or theme park. Staff are long term and are always happy and accommodating to any needs or requests. Bonus free mini bar topped up everyday. We can’t wait to come back next year, thank you again for a wonderful stay.

Reviewed October 07, 2019

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10.0
Exceptional
Faridatul from Malaysia
Couple
Stayed 1 night in August 2019

Very worth it to stay”

1. The staff very kind & polite 2. Love the smell of the lobby 3. Spacious & clean room 4. Love all the facilities in the room 5. Comfy bed (Plus we get extra single bed) 6. Love the view (Sunway Lagoon of course) 8. Love the breakfast so much (All foods was so delicious) 7. Very easy to enter the shopping mall This is me & husband second time check in here. Overall, we really LOVE this hotel & for sure will come and stay again!

Reviewed September 06, 2019

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Wow Faridatul, we are so glad that you had an amazing stay with us. We hope to see you the soonest :)

Responded September 16, 2019
Sunway Resort
10.0
Exceptional
Engku from Malaysia
Family with young children
Stayed 1 night in November 2019

one of great theme park hotel for my weekend staycation & runcation”

had a good stay last weekend aince we joined batman night run. though the batman night run organizer was terrible, luckily i had a great service from this hotel. love their sofa bed when you can pull out and be one single bed on the floor. my two kids can sleep there. the breakfast buffet spread was fresh and great as well at resort cafe. they have easy access to sunway lagoon theme park via the hotel level. definitely looking forward to stay again. not to forget thanks for fulfil my request for giving a birthday chocolate cake for our wedding anniversary. super delicious moist chocolate cake. last but not least very strategic location nearby everything, sunway pyramid mall (ice skating/cinema/bowling), eateries in opposite shoplot, their hospital and universities ;)

Reviewed November 11, 2019

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10.0
Exceptional
Norizal from Malaysia
Solo traveler
Stayed 2 nights in July 2019

(",) AWESOME RUNCATION (",)”

Booked this hotel purposely for the NPE Run & to eat the salmon sashimi. I was lucky to get free upgrade from normal room to THE VILLA with private pool. Yahooo!! Am so happy since I can do the post run recovery in the pool. Not to mention the sunken bath that fit for 2 pax. The soap is so calming with aromatherapy scents. Made me wanna sleep in the sunken bath. I really enjoyed the stay very much. Hope will repeat soon as Sunway Hotel Chains never fail to satisfy my needs. You're the best Sunway Resort Hotel & Spa. Thank you for the experience.

Reviewed August 13, 2019

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10.0
Exceptional
Faridatul from Malaysia
Couple
Stayed 1 night in February 2020

A very good Hotel to stay”

Me & husband had been stayed here for 2 to 3 times. A very good hotel to stay. Easy to park, kind, polite & friendly staff, spacious & clean room, great location (near to mall & sunway lagoon) and we really love the breakfast. Conclusion is, Sunway Resort Hotel & Spa never disappointed us. Sure, will come again.

Reviewed February 24, 2020

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Dear Faridatul. Thank you for taking the time to share your recent stay experience with us and for being our guest. It was a pleasure gathering all your needs and make sure you had a wonderful stay. we hope we will another opportunity to serve you in the future. Take care!

Responded March 09, 2020
Sunway Resort
10.0
Exceptional
Muhammad from Singapore
Family with young children
Stayed 1 night in March 2019

CLUB ROOM”

We booked a Club room. The room is clean, bedsheet is fresh and toilet is clean. The bath tub is low therefore it is suitable for my 2 toddlers to get in and out. The club house does not offer variety of food therefore we didnt quite enjoy it. I was suprised with a birthday cake after a long day. Staff is friendly and approachable. We definitely will come again.

Reviewed March 17, 2019

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9.6
Exceptional
Paul from United States
Family with teens
Stayed 4 nights in October 2019

Beautiful well maintained Hotel Property with Outstanding Customer Service”

Our first time to stay at Sunway Resort Hotel & Spa; the four night stay was a Birthday trip. The hotel entrance exterior and lobby are massive in scale and beautiful; Instagram worthy. We were greeted with a big Hello and Smile from Hasan who assisted with the luggage and over the next few days offered suggestions and inquired how our stay was; great first impression and Customer Service! The hotel is adjacent to Sunway Lagoon and Sunway Pyramid Mall; perfect location for this trip. The hotel room was big with very comfortable beds, a bedside tablet controls the lights, Ac, Alarm clock. The refrigerator was stocked with four complimentary beverages which were restocked daily, plus bottled water. Breakfast at the hotel Resort Cafe was delicious with a never ending selection of world wide cuisine choices; to please all palates. The hotel lunch buffet was just as spectacular with an incredible variety of menu choices; food quality was high and the price was a bargain.

Reviewed November 06, 2019

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10.0
Exceptional
Jane from United Kingdom
Business traveler
Double Deluxe Premier
Stayed 2 nights in March 2019

Beautiful hotel, fantastic staff”

I stayed here for 3 weeks in March 2019 and found the hotel fabulous! Very clean, and nothing is too much bother for the staff. The complex where the hotel is situated has plenty to keep everyone entertained with no need to venture far at all. I was here on business but I'm planning to take the whole family on holiday soon as I enjoyed it so much.

Reviewed April 04, 2019

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Dear Jane, We are delighted that you enjoyed your whole experience at Sunway City and appreciate your compliments on our services and facilities. It was a privilege to have you here and we look forward to welcoming you back again soon.

Responded April 09, 2019
Sunway Resort
10.0
Exceptional
Timothy from Australia
Family with teens
Stayed 4 nights in April 2019

Loved our stay at Sunway.”

Our teeneage Aussie girls loved staying this close to a shopping mall with Bath and Body Works, Typo, Victoria Secret, Cotton On, Pandora....... the list goes on. The food at the buffet breakfast was extensive, international cuisine. There were many dining options at reasonable prices and when the girls needed there "take-away" fix Mcdonald's, KFC or Subway were all within walking distance. We enjoyed going to the theme park which is attached to the hotel. We were able to secure adjoining rooms and the staff were very accomodating with any requests. Would highly recommend staying here.

Reviewed May 02, 2019

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10.0
Exceptional
JOANNA from Philippines
Family with young children
Premier Room
Stayed 1 night in December 2018

Everything seems perfect during our stay”

This was during the Dec 31, 2018 we had an awesome New Year's Eve and a fantastic welcome for the 2019. The hotel hosted a great NYE party and impressive fireworks, despite having a lot of guest in the hotel that time they have managed to deliver quality service and the hotel being located in a place where there is a shopping mall next to it and a theme park that made me and my kids enjoy a lot. thanks for all the staff who are very attentive, for my family, we will surely come back to Sunway.

Reviewed March 15, 2019

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10.0
Exceptional
Reagan from Malaysia
Couple
Stayed 1 night in February 2019

Fantastic Hospitality”

The Resort were fantastically good. I had made a special request for valentine night with a staff named ZARA. She were very helpful & she did very well on the decoration, she even had us upgraded from premier room to Junior Suite. That's not all, eventually on the day of check in i changed my mind to add on the deco package. The named staff did manage to get a valentine cake in just couple of hours for us. Hereby to Thank Ms. ZARA for her great effort & she did amazingly well in her job.

Reviewed February 16, 2019

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Dear REAGAN, Thank you so much for giving us the opportunity to show you the Sunway hospitality. We are very happy to know our services and facilities lived up to your expectations. Thank you for recognizing our team with a special mention to Zara who had provided personal and instinctive experiences. Look forward to welcoming you back to Sunway City.

Responded February 18, 2019
Sunway Resort
10.0
Exceptional
Norhaslinda from Malaysia
Family with teens
Stayed 1 night in December 2019

Fabulous new year celebration ”

Booked this hotel for our stay cation just to celebrate new year in the room with fireworks. Thank you so much for the upgraded family room to us. Wonderful fireworks from the room. We had so much fun. From the concierges to the front desk staffs you all had given the 5 star service. Room was absolutely worth the money. The perfect hotel to celebrate new year just from your room without having the crowded people to enjoy the fireworks. Thanks for the hospitality service.

Reviewed January 04, 2020

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Dear Norhaslinda.We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself and thank you for your valuable comments.

Responded March 09, 2020
Sunway Resort
10.0
Exceptional
WAI from Malaysia
Family with young children
Stayed 1 night in June 2019

Weekend staycation hotel”

Hotel location was great and we stayed in this hotel because we purchased a one year Sunway lagoon passport. Hotel breakfast was awesome with a lot of varieties, hotel room was clean and staff was helpful. Strongly recommend this hotel for family with children.

Reviewed October 28, 2019

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10.0
Exceptional
Sylvia from Singapore
Family with teens
Stayed 2 nights in February 2019

Amazing weekend”

We had a wonderful but short weekend. The rooms were big and clean. The staff were wonderful and friendly. Special shout out to front office staff Balraj (i believe that’s his name). Efficient check in. We are a family of 5 and the rooms were big.

Reviewed March 01, 2019

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Dear SYLVIA, We are very happy to know our services and facilities lived up to your expectations. Thank you for recognizing our team with a special mention to Balraj who provided personal and instinctive experiences.

Responded March 07, 2019
Sunway Resort
10.0
Exceptional
Wei from Malaysia
Couple
Stayed 1 night in February 2019

Free Hotel Room Upgrade”

I loved everything about the Hotel, staffs are helpful and friendly as well, and the hotel is well maintained. I got free room upgrade from Premier room to Suit (i didn't request for it and the occupancy rate up to 80%) although I booked cheapest room about 1 week before my actual stay day. What's a surprise! Just a minor feedback, complementary breakfast buffet served should be replenished whenever they are close to running out. During my visit, rice was empty for 10 mins and only replenish upon my request.

Reviewed February 08, 2019

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Dear WEI, We are delighted to hear that you had a good time here and enjoyed the facilities and services offered. Nevertheless, we have noted on your comments mentioned for future improvements. It was a pleasure to have you here and the team looks forward to welcoming you back again soon.

Responded February 15, 2019
Sunway Resort
10.0
Exceptional
TIRUMAL from Singapore
Family with teens
Stayed 3 nights in May 2019

Great place to stay, staff's are very helpful & humble. Would like to give a special thanks to Casey”

The people & their services. Room was big & clean. Casey on of the staff is very helpful giving special assistant when ever he is on duty. Great place for all to stay.

Reviewed May 28, 2019

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10.0
Exceptional
Khairunnisa from Singapore
Group
Stayed 2 nights in July 2019

Spacious room and nice view!”

My family and I stayed for 2 nights in 2 rooms (connecting rooms). The view from our room was spectacular. Sunway Lagoon was just beside us! The service was amazing and even the breakfast spread was beautiful. The hotel was just walking distance the shopping mall (hence, the shopping spree begins)! Will come and stay at the hotel again in the future!

Reviewed August 02, 2019

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10.0
Exceptional
Jessica from Indonesia
Family with young children
Stayed 3 nights in June 2019

The Best Hotel In Malaysia”

A great holiday with agoda in the best hotel "sunway resort and spa" because this hotel is good service, more variant breakfast and the room is comfortable for my family, near to shopping mall, sunway lagoon, 7eleven open 24hours, and more..........love it

Reviewed June 07, 2019

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