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Swimming pool [outdoor], Swiss-Belhotel Kuantan in Kuantan
City View Twin Studio - Bed, Swiss-Belhotel Kuantan in Kuantan
Lobby, Swiss-Belhotel Kuantan in Kuantan
Lobby, Swiss-Belhotel Kuantan in Kuantan
Beach, Swiss-Belhotel Kuantan in Kuantan
Beach, Swiss-Belhotel Kuantan in Kuantan
Swimming pool, Swiss-Belhotel Kuantan in Kuantan

Removed from saved list

8.6

Excellent

15,593 reviews

15,593 reviews

View419
Housekeeping267
Breakfast126
See map
See map

8.8

Excellent

Location rating score

Excellent location - 1.32 kilometers from city center
Parking
FREE
Popular landmarks
Taman Esplanade
1.5 km
Masjid Sultan Ahmad Shah
1.8 km
Berjaya Megamall
2.1 km
East Coast Mall
2.6 km
Teluk Cempedak Beach
3.6 km
Closest landmarks
KPJ Pahang Specialist Hospital
460 m
Taman Gelora
850 m
Kuantan Recreational Parks
1.1 km
Kumpulan Wang Simpanan Pekerja Kuantan
1.5 km
Taman Esplanade
1.5 km

Swiss-Belhotel Kuantan

Jalan Tanjung Lumpur 1, Kuantan Waterfront Resort City, Kuantan City, Kuantan, Malaysia, 26060 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kuantan City part of Kuantan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Teluk Cempedak Beach. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and sauna on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Excellent breakfast

Excellent view

Excellent food & dining

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to Covid-19, all guests must wear swimming attire at the pool area and proper gear for the gym. They must practice social distancing and adhere to other rules at the property. "
Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Fitness center

Swimming pool [outdoor]

Kids club

Sauna

This property is in high demand!

54 travelers have booked today.

Value for money8.6
Location rating8.8
Nearest airportSultan Haji Ahmad Shah Airport (KUA)
Distance to airport14.1 km

Rooms available at Swiss-Belhotel Kuantan

Deluxe Ocean View
...
  • Room size: 39 m²/420 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Family Sea View
...
  • Room size: 80 m²/861 ft²
  • Sea view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Sea View King Studio
...
  • Room size: 38 m²/409 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Family Room City View
...
  • Room size: 80 m²/861 ft²
  • City view
  • 2 single beds and 1 king be...
Enter dates to see prices
Premier Ocean View Suite
...
  • Room size: 81 m²/872 ft²
  • Sea view
  • 2 single beds and 1 king be...
Enter dates to see prices
City View Twin Studio
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Regal Suite
...
  • Room size: 58 m²/624 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Regal Suite with Sea View
...
  • Room size: 58 m²/624 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Regal Ocean View Suite
...
  • Room size: 80 m²/861 ft²
Enter dates to see prices
Studio Room with city view
...
  • Room size: 38 m²/409 ft²
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What was the average room rate for Swiss-Belhotel Kuantan been in the past month?

The average room rate for Swiss-Belhotel Kuantan in the past month is 186.6 MYR, compared to city's average of 152.86 MYR.

What do past guests like most about Swiss-Belhotel Kuantan?

Verified guests that stayed at Swiss-Belhotel Kuantan have given this property a rating of 8.81 for its remarkable location as the major highlight for their stay.

What is the typical rating that verified Solo travelers' have given to Swiss-Belhotel Kuantan?

Verified solo travelers that have stayed at this property have given Swiss-Belhotel Kuantan an average rating of 8.8. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Couples' have given to Swiss-Belhotel Kuantan?

Past couple travelers that have stayed at this property have given Swiss-Belhotel Kuantan an average rating of 8.6. You can look up on more descriptive customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that past Families with young children have given to Swiss-Belhotel Kuantan?

Verified families with young children that have stayed at this property have given Swiss-Belhotel Kuantan an average rating of 8.5. You can look up more comprehensive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with older children have given to Swiss-Belhotel Kuantan?

Past families with older children that have stayed at this property have given Swiss-Belhotel Kuantan an average rating of 8.7. You can look into more descriptive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Swiss-Belhotel Kuantan?

Past group travelers that have stayed at this property have given Swiss-Belhotel Kuantan an average rating of 8.4. You can find more in depth customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

What famous natural sightseeing destinations are close to Swiss-Belhotel Kuantan?

Swiss-Belhotel Kuantan is situated within Kuantan City, which makes it effortlessly close to natural points of interest including Taman Esplanade and Bukit Pelindung Recreational Forest.

What time is check-in and check-out at Swiss-Belhotel Kuantan?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated time frame may be charged an additional fee.

What people love about Swiss-Belhotel Kuantan

  • 8.8

    Excellent
    Spaciousness

    "The room is spacious, bed is comfy and clean."

    SitiAida

    |

    September 22, 2023

  • 8.4

    Excellent
    Cleanliness

    "Room was nice big and clean."

    Antares

    |

    September 20, 2023

  • 8.8

    Excellent
    Location

    "One of the best new hotel in kuantan and the best part is, it is near the coulinery places"

    Muhammad

    |

    September 20, 2023

Property ranking|Compared to 943 Kuantan properties
See all rankings
Room size
59 sqm.
Couples review score
8.8/10
Location score
8.8/10
Cleanliness score
8.8/10
Bigger than
98
%
of Kuantan properties
Better than
92
%
of Kuantan properties
Better than
87
%
of Kuantan properties
Better than
87
%
of Kuantan properties
Overall rating:

8.6

Excellent
15,593 reviews
Cleanliness
8.8
Facilities
8.7
Location
8.8
Read all reviews >
What travelers say they love:
We enjoy our breakfast as the food very nice.
ainina from Malaysia
Group
More about Swiss-Belhotel Kuantan

More about Swiss-Belhotel Kuantan

Experience Luxurious Facilities at Swiss-Belhotel Kuantan in Malaysia

Swiss-Belhotel Kuantan is a 4.0-star hotel located in Kuantan, Malaysia, that offers a range of luxurious facilities to its guests. The hotel features a halal restaurant that serves delicious meals, and guests can also enjoy room service. Safety deposit boxes are available to ensure the security of guests' valuables. For those arriving by car, valet parking and self-parking are available, with a car park free of charge. Fitness enthusiasts can make use of the free fitness center, sauna, and Wi-Fi in public areas. The hotel also has a designated smoking area. Guests can store their luggage and relax in the shared lounge/TV area. Daily housekeeping services are provided, and guests can enjoy a breakfast buffet. Please note that car park charges apply.

Room Types at Swiss-Belhotel Kuantan

Swiss-Belhotel Kuantan offers a variety of room types to cater to the needs of different travelers. Guests can choose from City View Twin Studio, Deluxe Ocean View, Family Room City View, Family Sea View, Premier Ocean View Suite, Regal Suite, and Sea View King Studio. Each room type is uniquely designed and furnished to provide comfort and convenience to guests during their stay.

Explore the Best of Kuantan's Shopping and Sightseeing

Swiss-Belhotel Kuantan is the perfect base for exploring the best of Kuantan's shopping and sightseeing. East Coast Mall and Berjaya Megamall are just a stone's throw away, offering endless shopping and dining options. Masjid Sultan Ahmad Shah is a must-visit for its stunning architecture and peaceful atmosphere. For a relaxing stroll, head to Taman Esplanade and enjoy the scenic views of the Kuantan River. Gio Mall and Kuantan Parade are also nearby, providing even more shopping and entertainment options. Don't forget to visit Tanjung Harapan, a beautiful seaside spot perfect for watching the sunset over the South China Sea. With so much to see and do, Swiss-Belhotel Kuantan is the ultimate choice for your next Kuantan adventure.

Fun for the Whole Family

Swiss-Belhotel Kuantan is the perfect family-friendly hotel, with a beautiful pool that kids will love. Guests rave about the great facilities and spacious rooms, making it a top choice for families. The staff is friendly and accommodating, ensuring a comfortable and enjoyable stay. Many guests have already planned to return to this hotel in the future, making it a highly recommended choice for anyone looking for a fun and interesting stay in Kuantan.

Experience Exceptional Comfort and Service at Swiss-Belhotel Kuantan

Swiss-Belhotel Kuantan in Kuantan, Malaysia has received outstanding customer ratings, with an impressive overall score of 8.7. Guests have praised the hotel for its exceptional value, facilities, cleanliness, location, and staff performance, making it an ideal choice for both business and leisure travelers. The hotel's modern and comfortable rooms are equipped with all the necessary amenities for a stress-free stay, while the friendly and attentive staff are always on hand to ensure guests have a memorable experience. Whether you're looking to explore the city or simply unwind in a peaceful environment, Swiss-Belhotel Kuantan has everything you need for a truly enjoyable stay.

Show less

Amenities and facilities

Excellent
Facilities

8.7

Languages spoken
  • English
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Pool with view
  • Sauna
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Concierge
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids club
  • Kids facilities
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Electric kettle
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Pool facilities
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service

Location

Jalan Tanjung Lumpur 1, Kuantan Waterfront Resort City, Kuantan City, Kuantan, Malaysia, 26060
Excellent
Location

8.8

Airports
  • Sultan Haji Ahmad Shah Airport (KUA)
    14.1 km
  • Kerteh Airport (KTE)
    83.0 km
Public transportation
  • Terminal Sentral Kuantan Bus Station
    7.2 km
Hospital or clinic
  • KPJ Pahang Specialist Hospital
    460 m
Shopping
  • East Coast Mall
    2.6 km
Convenience store
  • 2N Shop
    730 m
Cash withdrawal
  • ATM
    620 m

What's nearby

Popular landmarks
  • Taman Esplanade
    1.5 km
  • Masjid Sultan Ahmad Shah
    1.8 km
  • Berjaya Megamall
    2.1 km
  • East Coast Mall
    2.6 km
  • Teluk Cempedak Beach
    3.6 km
  • Bukit Pelindung Recreational Forest
    5.4 km
  • Sungai Pandan Waterfall
    21.7 km
  • Bukit Gambang Waterpark Resort
    33.6 km
Nearby landmarks
  • KPJ Pahang Specialist Hospital
    460 m
  • Taman Gelora
    850 m
  • Kuantan Recreational Parks
    1.1 km
  • Kumpulan Wang Simpanan Pekerja Kuantan
    1.5 km
  • Taman Esplanade
    1.5 km
  • Pahang Pharmacy Sdn Bhd
    1.5 km
  • Pejabat Ketua Pengarah Tanah Dan Galian
    1.5 km
  • Standard Charted bank Kuantan
    1.5 km
  • Lembaga Tabung Haji
    1.5 km
  • Laman Teruntum
    1.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to Covid-19, all guests must wear swimming attire at the pool area and proper gear for the gym. They must practice social distancing and adhere to other rules at the property.
  • Please be informed that the State of Pahang has imposed Sustainability Charge at RM3.00 / room/day to all hotel residents effective 1st January 2022 in accordance to Hotel (Pahang) Regulation 2021.
  • Extra amenities will be chargeable upon request.
  • Breakfast description on how many pax that the room price included. If the occupancy is more than 4 persons, breakfast will be charged separately at the counter.
  • A cash or credit card security deposit of MYR 100.00 is required upon check-in. The deposit will be refunded upon check-out, subject to the inspection or additional request from the property.
  • As announced by the Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. The Tourism Tax rate is 10 RM per room per night
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until00:00
  • Check-out from00:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)35 MYR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors27
  • Number of restaurants1
  • Number of rooms 366
  • Year property opened2020

Property announcements

Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

Please note that any special requests (extra bed, early check-in, late check-out, room upgrade, extra in-room amenities, valet parking, extra breakfast, and room decoration) are subject to availability and additional charges may apply.

Thank you in advance for your cooperation.

Reviews of Swiss-Belhotel Kuantan from real guests

Provided by verified guests of Agoda
8.6
Excellent
Cleanliness8.8
Facilities8.7
Location8.8
Service8.7
Value for money8.6
High score for Kuantan
Rating
9+ Exceptional (1,851)
8-9 Excellent (407)
7-8 Very Good (645)
6-7 Good (161)
<6 Below Expectation (391)
Time of the year
Mar - May (722)
Jun - Aug (1,090)
Sep - Nov (858)
Dec - Feb (785)

Show reviews that mention 

Showing 3,455 verified guest comments
12345
10.0
Exceptional
MK from Malaysia
Family with young children
City View Twin Studio
Stayed 1 night in December 2022

Great Location in Tg Lumpur”

If you're looking into hotel that is close to Tg Lumpur, this is the hotel. Room is comfortable and quite big. Facilities is great, pool is the best at Level 5 facing the sea. Got fitness centre, jacuzzi and sauna as well. Breakfast is great with Nasi Lemak, Nasi Tomato, Mee goreng, Porridge, pastries, omelette, cereals, fruits, sausages, pancakes etc. Kids need to add RM15. Will definitely come again if visiting Kuantan.

Reviewed December 24, 2022

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Hi MK, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

Responded December 26, 2022
Swiss-Belhotel Kuantan
10.0
Exceptional
Syuhadah from Malaysia
Couple
City View Twin Studio
Stayed 2 nights in January 2023

The best hotel ”

This hotel is the best. all the facility, staff and the most important is their breakfast. I even request for extend because i love their breakfast. The view for sea view and city view was really great. Recommended for anyone would like to escape from hectic city like KL. Me and My Husband definitely will come here for weekend getaway

Reviewed January 27, 2023

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Hi Syuhadah, Thank you for giving us a perfect rating. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!

Responded January 27, 2023
Swiss-Belhotel Kuantan
10.0
Exceptional
Nurhaiza from Malaysia
Business traveler
Sea View King Studio
Stayed 1 night in September 2022

Clean, big room with gorgeous view of the sea!”

Stayed 1 night on business and booked 5 rooms. Everyone was happy and comfortable in their rooms. Rooms were big, clean and facing the beautiful sea. Breakfast was good too. Have plenty of seafood restaurants nearby.

Reviewed January 03, 2023

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Hi Nurhaiza, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

Responded January 03, 2023
Swiss-Belhotel Kuantan
10.0
Exceptional
Finie from Malaysia
Family with young children
City View Twin Studio
Stayed 1 night in January 2023

Spacious ”

Very spacious room. The beds are very comfortable. I love it when i dont feel backache when woke up in the morning. The breakfast was good and vatiety of choices.

Reviewed February 02, 2023

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Hi Finie, Thank you for giving us a perfect rating. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!

Responded February 02, 2023
Swiss-Belhotel Kuantan
10.0
Exceptional
Nik from Malaysia
Couple
Sea View King Studio
Stayed 1 night in November 2022

Perfect!”

It was my second time staying at Swiss-Belhotel. I fell in love with this hotel during my first stay last year. Very clean, comfortable, and convenient with good natural lighting, feeling like home. I love its interior decoration with a minimalist concept. The breakfast was also very great with choices of menu. Overall, very worth staying. I will book this hotel again when I come to Kuantan.

Reviewed November 11, 2022

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Dear Nik. Thank you for taking the time to review your stay with us. I am so glad to hear that you enjoyed your stay with us and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!

Responded November 12, 2022
Swiss-Belhotel Kuantan
10.0
Exceptional
Misha from Malaysia
Family with young children
City View Twin Studio
Stayed 1 night in October 2022

Perfect location! ”

Walking distance to the popular Ana Ikan Bakar Petai restaurant, perfect location in city centre, easy access to parking although need to find parking up till 3rd floor. The room is spacious, clean, very comfortable. If you book a Seaview room, make sure to request for a higher floor as my room was facing swimming pool so a bit disturbing & no privacy. Had to close the curtain all the time. Nevertheless, really enjoy the stay!

Reviewed October 10, 2022

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Dear Misha. Thank you for taking the time to review your stay with us. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Looking forward to seeing you again soon. Take care and have a nice, pleasant day!

Responded October 12, 2022
Swiss-Belhotel Kuantan
10.0
Exceptional
Mas from Malaysia
Couple
Sea View King Studio
Stayed 1 night in November 2022

Awesome!”

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting

Reviewed January 10, 2023

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Hi Mas, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

Responded January 11, 2023
Swiss-Belhotel Kuantan
10.0
Exceptional
Suraya from Malaysia
Business traveler
City View Twin Studio
Stayed 3 nights in December 2022

Great stay”

I really like the room. The room is spacious and clean. The price is quite cheap if compared to other hotel in Kuantan. The location is near to few restaurants.

Reviewed January 24, 2023

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Hi Suraya, Thank you for giving us a perfect rating. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!

Responded January 25, 2023
Swiss-Belhotel Kuantan
10.0
Exceptional
ABI from Indonesia
Couple
Sea View King Studio
Stayed 1 night in November 2022

Excellent!”

hotel location headed to the southchinasea, quick checkin, refundable 100rm deposit, friendly staff, very spacious room with incredible view, comfy bed, enjoyable shower, complete amenities, excellent pool & sauna, yummy breakfast with many menu options. recommended for family stay! only minus for our room wifi unstable, so we use another room wifi but with less signal of course.

Reviewed January 01, 2023

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Hi Abi, Thank you for the constructive comment. My apologies for the shortcoming and we will address this matter accordingly. Have a nice day and stay safe.

Responded January 02, 2023
Swiss-Belhotel Kuantan
10.0
Exceptional
Tengku from Malaysia
Group
Family Room City View
Stayed 1 night in December 2022

The best gathering in Dec 2022”

I booked a family room with sea and city view for my bff's gathering! Wonderful stay, the room is spacious and we can have group photo and games session in the room. Love it! Definately will come again!

Reviewed December 28, 2022

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Hi Tengku, Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care and have a nice, pleasant day!

Responded December 29, 2022
Swiss-Belhotel Kuantan
10.0
Exceptional
faezah from Malaysia
Family with young children
City View Twin Studio
Stayed 2 nights in December 2022

pools and space room”

kids pool would be the best facilities for the guest especially travel with young kids. And the room also so spacious and comfortable for family activities.

Reviewed January 12, 2023

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Hi Faezah, Thank you for giving us a perfect rating. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!

Responded January 12, 2023
Swiss-Belhotel Kuantan
10.0
Exceptional
Nurul from Malaysia
Family with young children
Family Room City View
Stayed 2 nights in December 2022

Exceptional”

My family room was spacious, very clean, the complimentary were useful and many, my city view is gorgeous, the staff were friendly and helpful, the wifi could be improve, i cant access the wifi no matter how i try.

Reviewed December 25, 2022

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Hi Nurul, Thank you for the constructive comment. My apologies for the shortcoming and we will address this matter accordingly. Have a nice day and stay safe.

Responded December 26, 2022
Swiss-Belhotel Kuantan
10.0
Exceptional
A from Malaysia
Business traveler
City View Twin Studio
Stayed 1 night in January 2023

Nice stay”

Parking plenty but not so impresive. Room was spacious, clean and properly sanitized. The only problem was bath & shower wall made from glass.. Not suitable if accompanied by a child

Reviewed January 10, 2023

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Hi A, Thank you for the constructive comment. My apologies for the shortcoming and we will address this matter accordingly. Have a nice day and stay safe.

Responded January 10, 2023
Swiss-Belhotel Kuantan
10.0
Exceptional
Farid from Malaysia
Business traveler
City View Twin Studio
Stayed 2 nights in January 2023

Great View”

The hotel gave you great view whether facing the sea or the city. The studio room is spacious and practical with kitchen bar.

Reviewed January 27, 2023

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Hi Farid, Thank you for giving us a perfect rating. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!

Responded January 27, 2023
Swiss-Belhotel Kuantan
10.0
Exceptional
NORLIZA from Malaysia
Couple
City View Twin Studio
Stayed 2 nights in December 2022

One of the best”

Cleanliness is at the top list. Beautiful hotel by the sea. Breakfast is great. Bed are super comfy. Many local food stall and restaurant around. Will surely be my first choice if I come to Kuantan next time.

Reviewed December 28, 2022

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Hi Norliza, Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care and have a nice, pleasant day!

Responded December 28, 2022
Swiss-Belhotel Kuantan
9.2
Exceptional
Jennifer from Malaysia
Couple
Sea View King Studio
Stayed 1 night in January 2023

Friendly staff !!!”

Overall is good, the procedure of checking in / out was smooth. We chose the sea view studio room and we love the view so much. The room is quite clean and the bed is comfortable,just some issue for the hair dryer in the bathroom, it will automatically switched off if too overheated. The hotel staff are really courteous and friendly, we really appreciated for their service. We went to the sky deck restaurant and having some snack and beer in the night, it was a quite good atmosphere and it was very windy. For the breakfast buffet is quite a lot of choices, after breakfast we went to the swimming pool, but the water in the pool is not clean so we just walk around and direct went back to our room. In the end, for sure we will coming back because we really love the sea view, but the cleanliness of the swimming pool can be improve so next time we can enjoy it.

Reviewed January 26, 2023

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Hi Jennifer, Thank you for the constructive comments. My apologies for the shortcoming and we will address these matters accordingly to recreation and housekeeping department. Have a nice day and stay safe.

Responded January 27, 2023
Swiss-Belhotel Kuantan
10.0
Exceptional
arziera from Malaysia
Business traveler
Sea View King Studio
Stayed 1 night in January 2023

Exceptional”

Very nice & comfortable place to stay. Haven't had a chance to use other facilities such pool & fitness centre. But, breakfast not so nice.

Reviewed January 06, 2023

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Hi Arziera, Thank you for letting us know about this. We apologize that our service did not satisfy your expectations. Your feedback helps us gets better.

Responded January 06, 2023
Swiss-Belhotel Kuantan
10.0
Exceptional
Mohd from Malaysia
Group
Sea View King Studio
Stayed 2 nights in August 2022

Best Hotel Environment”

All tip top, reception very polite, concierge boy very helfull (we all have so much lugage), security guard very good. Room very clean, nice view, love so much, really hope we can come again.. n really recomended , excellent service 💗

Reviewed August 31, 2022

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Hi Mohd, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

Responded September 01, 2022
Swiss-Belhotel Kuantan
10.0
Exceptional
noorfadzlina from Malaysia
Family with teens
Family Sea View
Stayed 2 nights in November 2022

Nice place to stay with family. ”

The room is spacious, aircond is good, wifi connection very satisfied, the maintenance and housekeeping do their job very well! Bathroom water pressure also good. Will sure to come back again. Please maintain this kind condition or upgrade the hotel in the future. Hopefully dont downgrade.

Reviewed November 07, 2022

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Dear Noorfadzlina. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!

Responded November 09, 2022
Swiss-Belhotel Kuantan
10.0
Exceptional
Noor from Malaysia
Family with young children
Family Room City View
Stayed 1 night in November 2021

Large room, delicious breakfast!”

The family room is very big. This place is just a walking distance to Ana Ikan Bakar Petai. Breakfast buffet got so many options, and what’s important is all foods are delicious. Staff is friendly and helpful. Room is clean as well. My kids enjoyed the pool. Swimming attire is a MUST to enter the pool. Got so many people denied entrance without the swimming attire when I was there.

Reviewed November 05, 2021

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Dear Noor, Thank you for the lovely rating and comment. We are honored. This comment will definitely boost up the moral of our team for their hard work and commitment especially during this pandemic that effect us badly. Stay safe and have a pleasant day ahead.

Responded November 06, 2021
Swiss-Belhotel Kuantan
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