Moon Palace The Grand Cancun - All Inclusive

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,, Punta Nizuc, Cancun, Mexico, 77500

Highlights

Great food & dining

Top Value

Top Value

Location

Check-in [24-hour]

Private beach

Facilities

Private beach

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Punta Nizuc part of Cancun, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous La Isla Shopping Village. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.
Your dates are popular among travelersUsers are booking a place in Cancun every 5 minutes on Agoda.com
Service 8.3
Cleanliness 8.0
Facilities 7.9
Location 7.6

Based on 492 verified reviews

Service

8.3

Cleanliness

8.0

Facilities

7.9

Location

7.6

Value for money

7.6

See map

7.6Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Xoximilco Cancun by Xcaret
3.4 km
Wet'n Wild Cancun
4.3 km
Playa Delfines
9.4 km
El Rey Archaeological Zone
9.5 km
Mayan Museum of Cancun
11.0 km
Closest landmarks
Moon Palace
310 m
Riviera Cancun Golf Resort
2.9 km
Piston Pueblo
3.0 km
Xoximilco Cancun by Xcaret
3.4 km
Xoximilco
3.4 km

Good to know

Value for money7.6
Distance to city center30 km
Location rating7.6
Nearest airportCancun International Airport (CUN)
Distance to airport7.5 km

Select your room

1/15

Grand Four Bedroom Swim-up Villa

Max 12 adults
1 king bed / 1 king bed / 1 queen bed / 1 queen bed / 1 sofa bed
  • Pool view

  • 4 bedrooms

  • 4 bathrooms

1/15

Grand Villa Pool View (3 Bedrooms)

Max 9 adults
3 king beds
1/15

Grand Villa Pool View (4 Bedrooms)

Max 13 adults
4 king beds
1/15

Grand Villa Pool View (3 Bedrooms)

Max 9 adults
3 king beds
1/15

Grand Villa Pool View (4 Bedrooms)

Max 13 adults
4 king beds
1/13

Grand Deluxe Garden View

89 m²/958 ft²
Max 4 adults
1 king bed or 2 double beds
Fits groups
Preferred by Couples

8.8

Excellent

Room comfort and quality
  • Garden view

1/13

Grand Presidential Suite

89 m²/958 ft²
Max 6 adults
2 double beds and 1 king bed
Fits groups
  • Garden view

1/13

Grand Three Bedroom Swim-up Villa

Max 8 adults
2 double beds / 1 king bed / 2 double beds
Fits groups
  • Pool view

  • 3 bedrooms

  • 3 bathrooms

1/10

Grand Swim Up Suite Garden View

99 m²/1066 ft²
Max 4 adults
2 double beds
Fits groups
  • Garden view

1/9

Grand Governor Suite - King Size Bed

151 m²/1625 ft²
Max 4 adults
1 king bed
  • Garden view

Frequently asked questions

While on holiday with your loved ones, your kids can also discover the fun in sports and recreation facilities offered at Moon Palace The Grand Cancun - All Inclusive which include children's playground, kids club, and kids pool.

At Moon Palace The Grand Cancun - All Inclusive, travelers can take part in contactless check-in and check-out option offered by this property for your comfort and safety.

Absolutely! The benefits of staying at Moon Palace The Grand Cancun - All Inclusive include an on-site ATM, providing guest visitors with easy access point for cash withdrawal and remaining worry-free throughout your trip.

While staying at Moon Palace The Grand Cancun - All Inclusive, kick start your getaway by checking out the nearest attraction in walking distance to the property such as Moon Palace.

Moon Palace The Grand Cancun - All Inclusive's policy relating to children's bedding considers guests age 5 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Verified past guests that have stayed at Moon Palace The Grand Cancun - All Inclusive had an average nightly stay of 5 nights at this property.

Past couple travelers that have stayed at this property have given Moon Palace The Grand Cancun - All Inclusive an average rating of 7.5. You can look up on more descriptive customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.

Past families with young children that have stayed at this property have given Moon Palace The Grand Cancun - All Inclusive an average rating of 8.3. You can look up more thorough customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

Past families with older children that have stayed at this property have given Moon Palace The Grand Cancun - All Inclusive an average rating of 8.0. You can look up more thorough customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated hours may be charged an additional fee.

More about Moon Palace The Grand Cancun - All Inclusive

More about Moon Palace The Grand Cancun - All Inclusive

Unparalleled Entertainment at Moon Palace The Grand Cancun - All Inclusive

Indulge in a world of endless entertainment at Moon Palace The Grand Cancun - All Inclusive. This luxurious resort offers a wide array of entertainment facilities that will keep you entertained throughout your stay. Step into a shopper's paradise with the on-site shops, where you can find everything from designer clothing to unique souvenirs. After a day of exploring, unwind at the stylish bar, where expert mixologists will craft the perfect cocktail to suit your taste. For those seeking a vibrant nightlife experience, the nightclub is the place to be, with its energetic atmosphere and live music. Pamper yourself at the salon and indulge in a rejuvenating massage at the spa. Relax and unwind in the sauna and steam room, or soak up the sun in the solarium. The beautifully manicured gardens provide a serene setting for a leisurely stroll, while the games room offers a range of activities for both kids and adults. The shared lounge/TV area is the perfect spot to catch up on your favorite shows or mingle with fellow guests. Don't forget to visit the gift/souvenir shop to bring back a piece of the Moon Palace experience. With its unparalleled entertainment facilities, Moon Palace The Grand Cancun - All Inclusive guarantees a memorable and fun-filled stay.

Endless Sports and Activities at Moon Palace The Grand Cancun - All Inclusive

At Moon Palace The Grand Cancun - All Inclusive, guests can immerse themselves in a world of sports and activities that cater to every interest and skill level. The resort offers an impressive range of sports facilities, ensuring that there is never a dull moment during your stay. For those who love water sports, the resort provides an indoor pool and an outdoor pool where guests can take a refreshing dip or relax by the water. The private beach is perfect for sunbathing or enjoying a leisurely stroll along the pristine shoreline. Adventurous souls can try their hand at snorkeling, diving, or even fishing, while the more laid-back can unwind with a yoga session in the dedicated yoga room. Sports enthusiasts will be delighted to discover the resort's golf course, where they can tee off amidst stunning tropical surroundings. Tennis enthusiasts can enjoy a friendly match on one of the resort's tennis courts, while fitness enthusiasts can stay in shape at the well-equipped fitness center. For a fun-filled day with family and friends, head to the water park, where thrilling slides and water attractions await. The resort even boasts a bowling alley and a mini golf course, ensuring that there is something for everyone. With its extensive range of sports facilities, Moon Palace The Grand Cancun - All Inclusive offers endless opportunities for guests to stay active, have fun, and create unforgettable memories.

Unparalleled Convenience Facilities at Moon Palace The Grand Cancun - All Inclusive

At Moon Palace The Grand Cancun - All Inclusive, convenience is a top priority. With a wide range of exceptional facilities and services, guests can enjoy a hassle-free stay from start to finish. For those seeking ultimate comfort and convenience, the hotel offers 24-hour room service, ensuring that guests can indulge in delicious meals or snacks at any time of the day or night. Additionally, laundry service and dry cleaning are available, allowing guests to keep their wardrobe fresh and clean throughout their stay. To ensure the safety and security of guests' belongings, safety deposit boxes are provided in each room. The hotel also offers a concierge service, where friendly and knowledgeable staff are always on hand to assist with any requests or recommendations. For those needing to stay connected, Wi-Fi is available in all rooms and public areas, allowing guests to easily stay in touch with loved ones or catch up on work. There is also a designated smoking area for those who wish to indulge. To make the check-in and check-out process seamless, the hotel offers express check-in/check-out services. Luggage storage is available for guests who arrive early or have late departures, ensuring that they can explore the area without any hassle. Daily housekeeping ensures that the rooms are kept clean and tidy throughout the stay. With these exceptional convenience facilities, Moon Palace The Grand Cancun - All Inclusive goes above and beyond to provide guests with a comfortable and stress-free experience.

Convenient Transport Facilities at Moon Palace The Grand Cancun - All Inclusive

At Moon Palace The Grand Cancun - All Inclusive, guests can enjoy a range of convenient transport facilities that make exploring Cancun and its surroundings a breeze. For seamless arrivals and departures, the hotel offers airport transfer services, ensuring a hassle-free journey to and from Cancun International Airport. Additionally, guests can take advantage of the hotel's shuttle service, which provides convenient transportation to popular attractions and shopping destinations in the area. Those who prefer to explore at their own pace can make use of the car hire services available at the hotel. With a variety of vehicles to choose from, guests can easily venture out to discover the stunning beaches, archaeological sites, and vibrant nightlife that Cancun has to offer. Furthermore, the hotel provides a ticket service, making it easy for guests to book tours and excursions to popular attractions such as Chichen Itza, Tulum, and Xcaret. Whether it's exploring ancient ruins or swimming in crystal-clear cenotes, guests can rely on the hotel's ticket service to help them make the most of their stay. To ensure the utmost convenience, Moon Palace The Grand Cancun - All Inclusive also offers a car park onsite, free of charge. This allows guests to safely park their vehicles and explore the area without worrying about parking fees or availability. For those who prefer not to drive, the hotel provides a taxi service, allowing guests to easily reach their desired destinations without any hassle. Whether it's a night out in the vibrant Hotel Zone or a visit to the famous Cancun Underwater Museum, guests can rely on the hotel's taxi service for a convenient and reliable transportation option.

Luxurious Room Facilities at Moon Palace The Grand Cancun - All Inclusive

Indulge in the ultimate comfort and convenience at Moon Palace The Grand Cancun, where each room is designed to elevate your vacation experience. Enjoy the perfect climate with air conditioning that ensures a refreshing atmosphere, complemented by blackout curtains that promise restful nights. Each room is equipped with a state-of-the-art television featuring satellite and cable channels, allowing you to unwind with your favorite in-house movies after a day of exploration. For your convenience, a hair dryer, plush bathrobes, and premium toiletries are provided, ensuring that you feel pampered throughout your stay. Step out onto your private balcony or terrace, where you can bask in the stunning views of the resort or the beautiful Cancun landscape. The mini bar is stocked with refreshing beverages, and a refrigerator is available for your snacks and essentials. Wake up to the aroma of freshly brewed coffee or tea from your in-room coffee/tea maker, and enjoy complimentary bottled water to keep you hydrated. With luxurious linens and towels provided, every detail is curated for your comfort, making your stay at Moon Palace The Grand Cancun an unforgettable escape.

A Culinary Paradise at Moon Palace The Grand Cancun - All Inclusive

Indulge in a world of culinary delights at Moon Palace The Grand Cancun - All Inclusive. With a wide range of dining options, this resort offers something to satisfy every palate. Start your day with a scrumptious breakfast buffet, featuring an array of international dishes, fresh fruits, pastries, and made-to-order omelets. For those seeking a lighter option, a delicious continental breakfast is also available. Throughout the day, guests can enjoy 24-hour room service, ensuring that you can satisfy your cravings at any time. Whether you're in the mood for a quick snack or a full-course meal, the extensive room service menu has you covered. When it comes to dining out, Moon Palace The Grand Cancun - All Inclusive offers a variety of restaurants to choose from. Whether you're in the mood for traditional Mexican cuisine, succulent steaks, fresh seafood, or international flavors, you'll find it all here. And for a quick pick-me-up, there's a cozy coffee shop where you can enjoy a cup of freshly brewed coffee or a selection of delicious pastries. With its exceptional dining facilities, Moon Palace The Grand Cancun - All Inclusive ensures that every meal is a memorable experience, leaving you craving for more.

Luxurious Room Options at Moon Palace The Grand Cancun - All Inclusive

Discover a range of exquisite accommodations designed to suit every traveler's preference at Moon Palace The Grand Cancun. Choose from the spacious Grand Deluxe Garden View, offering 89 square meters of comfort with options for a King Bed or two Double Beds, perfect for relaxing in style. For families or groups seeking more space, the Grand Family Suite Garden View spans 178 square meters and features two Double Beds or a King Bed, providing ample room for everyone to unwind. For a more exclusive experience, the Grand Swim Up Suite Garden View offers 99 square meters of luxury with two Double Beds, granting direct access to the pool area. Travelers can also indulge in the romantic ambiance of the Grand Honeymoon Suite with a King Size Bed, or enjoy the elegant comfort of the Grand Governor Suite, also with a King Bed. For those seeking ultimate prestige, the Grand Presidential Suite provides 89 square meters of refined living space with flexible bedding options. Booking these rooms through Agoda ensures you receive the best prices available, along with a seamless, hassle-free reservation process. Enjoy peace of mind knowing your luxurious stay is just a few clicks away, making your Cancun getaway truly unforgettable.

Discover the Tranquil Beauty of Punta Nzuc in Cancun

Nestled along the stunning shores of Cancun, Mexico, Moon Palace The Grand Cancun - All Inclusive offers a truly idyllic setting for a tropical getaway. Just a short distance from the resort, you'll find the captivating Punta Nzuc, a hidden gem waiting to be explored. Punta Nzuc is a serene and secluded area, perfect for those seeking tranquility and natural beauty. With its pristine white sandy beaches, crystal-clear turquoise waters, and lush greenery, this picturesque spot feels like a slice of paradise. Whether you're lounging on the beach, taking a leisurely stroll along the shore, or simply basking in the breathtaking views, Punta Nzuc is sure to leave you in awe. Aside from its natural allure, Punta Nzuc is also home to a vibrant marine ecosystem. Snorkeling enthusiasts will be delighted by the colorful coral reefs teeming with tropical fish and other fascinating marine life. Dive into the clear waters and embark on an underwater adventure, discovering the wonders of the Caribbean Sea. For those who prefer to stay on land, Punta Nzuc offers plenty of opportunities for relaxation and rejuvenation. Unwind in a hammock under the shade of palm trees, enjoy a picnic with loved ones, or simply soak up the sun and let the gentle sea breeze wash away your worries. Whether you're seeking a peaceful escape or an adventure-filled holiday, Punta Nzuc in Cancun is the perfect destination. Immerse yourself in the natural beauty and tranquility of this enchanting spot, and create unforgettable memories that will last a lifetime.

Traveling to Moon Palace The Grand Cancun - All Inclusive from Cancun Airport

Welcome to Moon Palace The Grand Cancun - All Inclusive, a luxurious resort nestled in the beautiful Punta Nzuc area of Cancun, Mexico. Getting to this tropical paradise is a breeze, thanks to the convenient transportation options available from Cancun International Airport. Upon arrival at the airport, you have several choices to reach Moon Palace The Grand Cancun - All Inclusive. The most convenient option is to book a private transfer through the resort. A professional driver will be waiting for you at the airport, ready to whisk you away to the resort in comfort and style. This hassle-free option ensures a seamless journey and allows you to start your vacation without any delays. If you prefer a more budget-friendly option, you can take a shared shuttle or a taxi from the airport. Shared shuttles are a popular choice as they offer cost-effective transportation while still providing a comfortable ride. Taxis are readily available outside the airport terminals, and the journey to Moon Palace The Grand Cancun - All Inclusive takes approximately 15-20 minutes. It's important to note that taxi fares are fixed and should be agreed upon before starting the journey. No matter which transportation option you choose, the journey from Cancun International Airport to Moon Palace The Grand Cancun - All Inclusive is a short and enjoyable one. Sit back, relax, and get ready to experience the ultimate tropical getaway at this stunning all-inclusive resort.

Discover the Vibrant Surroundings of Moon Palace The Grand Cancun - All Inclusive

Nestled in the heart of Cancun, Mexico, Moon Palace The Grand Cancun - All Inclusive offers a prime location surrounded by several remarkable landmarks and attractions. Guests will find themselves just a stone's throw away from Xoximilco, Riviera Cancun Golf Resort, and the iconic Moon Palace itself. Xoximilco is a must-visit attraction that offers a unique and authentic Mexican experience. Embark on a traditional trajinera boat and float along the enchanting canals, reminiscent of the famous Xochimilco in Mexico City. Immerse yourself in the vibrant atmosphere as you enjoy live music, traditional food, and drinks. This cultural journey is perfect for those looking to delve into the rich heritage of Mexico. Golf enthusiasts will be delighted to know that the Riviera Cancun Golf Resort is just a short distance away from the hotel. This 18-hole championship golf course is designed by renowned architect Jack Nicklaus and offers stunning views of the Caribbean Sea. Whether you're a beginner or a seasoned golfer, this course provides a challenging yet enjoyable experience for all skill levels. Lastly, Moon Palace itself is a landmark in its own right. This luxurious all-inclusive resort boasts a range of world-class amenities, including multiple pools, a pristine beachfront, and an array of dining options. With its magnificent architecture and lush tropical surroundings, Moon Palace offers a truly unforgettable vacation experience. Immerse yourself in the vibrant culture, indulge in outdoor activities, or simply relax and soak up the sun at Moon Palace The Grand Cancun - All Inclusive, surrounded by these remarkable landmarks and attractions.

A Gastronomic Adventure Awaits

When it comes to dining options, Moon Palace The Grand Cancun - All Inclusive has you covered. With an array of restaurants to choose from, you'll embark on a gastronomic adventure right at your doorstep. Start your day with a delicious breakfast at Manglar Buffet Restaurant, where you can indulge in a wide selection of international dishes. For a taste of authentic Mexican cuisine, head over to Cielito Lindo y Querido, where traditional flavors and vibrant spices will tantalize your taste buds. Craving Italian? La Gondola - Sunrise and La Trattoria are the perfect spots to savor mouthwatering pasta and pizza creations. Meat lovers will be delighted by the offerings at Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, where succulent cuts of meat are grilled to perfection. Whether you're in the mood for fresh seafood at Pier 8, Asian fusion at Momo, or traditional Mexican fare at Los Caporales, you'll find a restaurant to suit every craving at Moon Palace The Grand Cancun - All Inclusive.

Luxury at an Unbeatable Price: Moon Palace The Grand Cancun - All Inclusive

Indulge in the ultimate luxury experience at Moon Palace The Grand Cancun - All Inclusive, where you can enjoy world-class amenities and services without breaking the bank. With an average price of $752 per room, this exquisite resort offers an unparalleled level of comfort and opulence that is truly worth every penny. Compared to the average price of a hotel room in Cancun, which stands at $304, Moon Palace The Grand Cancun - All Inclusive provides exceptional value for money. Despite its luxurious offerings, this resort remains competitively priced, making it an ideal choice for travelers who seek both quality and affordability. At Moon Palace The Grand Cancun - All Inclusive, you can expect nothing less than the best. Immerse yourself in the breathtaking beauty of Cancun while enjoying top-notch facilities, including multiple swimming pools, a pristine beach, fine dining restaurants, and a rejuvenating spa. With such exceptional amenities and services, you'll quickly realize that the price you pay for a stay at Moon Palace The Grand Cancun - All Inclusive is an investment in an unforgettable vacation.

Fantastic Room Service, Delicious Food, and Breathtaking Beauty

Moon Palace The Grand Cancun - All Inclusive is a truly remarkable resort that has garnered rave reviews from its satisfied guests. With excellent room service, delicious food, and breathtaking beauty, this resort offers an unforgettable vacation experience. Guests have praised the attentive and friendly staff who provide prompt and efficient room service, ensuring that every need is met with a smile. The resort's culinary offerings have also received high praise, with guests raving about the delicious and varied food options available. From mouthwatering international cuisine to authentic Mexican flavors, the dining experience at Moon Palace The Grand Cancun - All Inclusive is a culinary delight. Moreover, the resort's expansive and stunning grounds have left guests in awe. With its sprawling layout and breathtaking views, this resort truly lives up to its reputation as a beautiful paradise. Whether you're relaxing by the pool, strolling along the pristine beach, or exploring the lush gardens, the natural beauty of Moon Palace The Grand Cancun - All Inclusive is sure to captivate your senses.

Unforgettable Luxury and Exceptional Service at Moon Palace The Grand Cancun - All Inclusive

Indulge in a truly remarkable vacation experience at Moon Palace The Grand Cancun - All Inclusive, where luxury meets exceptional service. With an overall rating of 7.7, this stunning resort has garnered praise for its value, facilities, cleanliness, location, and staff performance, ensuring a memorable stay for every guest. One of the standout features of Moon Palace The Grand Cancun - All Inclusive is its incredible value. With a rating of 7.7 for value, guests can rest assured that they are getting the most out of their vacation budget. From the moment you step foot into the resort, you'll be greeted with top-notch amenities and services that exceed expectations. Whether you're lounging by the pool, enjoying a delicious meal at one of the many on-site restaurants, or taking advantage of the resort's exciting activities, every moment at Moon Palace The Grand Cancun - All Inclusive is worth every penny. The facilities at Moon Palace The Grand Cancun - All Inclusive are simply outstanding, earning a rating of 8.0. From the moment you arrive, you'll be surrounded by breathtaking architecture, lush gardens, and pristine pools. The resort offers a wide range of amenities to cater to every guest's needs, including a spa, fitness center, water sports activities, and even a golf course. With such a variety of facilities available, there is never a dull moment at Moon Palace The Grand Cancun - All Inclusive. Whether you're seeking relaxation or adventure, this resort has it all.

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Amenities and facilities

Very good7.9

Facilities

Languages spoken
  • English
  • French
  • Spanish
Family
  • Children's books and toys
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Activity Kits
  • Billiards
  • Body scrub
  • Body wrap
  • Bowling alley
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Horseback riding
  • Hot tub
  • Massage
  • Mini golf course
  • Nightclub
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Water park
  • Water sports (non-motorized)
  • Yoga room
Cleanliness and safety
  • Doctor/nurse on call
  • First aid kit
  • Hotel room service app
Dining, drinking, and snacking
  • Alcohol
  • All rooms include breakfast, lunch, dinner, and drinks, at no extra cost
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Alcohol
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Dining table
  • Fitness club privileges
  • Free bottled water
  • Fruits/snacks
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Locker
  • Mini bar
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Private entrance
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Streaming service like Netflix
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Whirlpool bathtub
  • Wi-Fi [free]
  • Wine glasses

Food and dining

Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site
CARIBEÑO
  • Cuisine: Caribbean
CUSCO
  • Cuisine: Peruvian
JADE
  • Cuisine: Asian
JC STEAKHOUSE
  • Cuisine: Steakhouse
LA CANTINA
  • Cuisine: Mexican
LE CHÂTEAU- ADULTS ONLY
  • Cuisine: French
LOS TACOS-SNACK
  • Cuisine: Mexican
SNACK WATER PARK
  • Cuisine: American
TAPAS AND VINO
  • Cuisine: Spanish
TAVOLA
  • Cuisine: Italian
THE GRAND BUFFET
  • Cuisine: International
THE GRILL
  • Cuisine: Argentinian
UNIQUE NIGTH CLUB-ADULTS ONLY
  • No additional information available

Location

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,, Punta Nizuc, Cancun, Mexico, 77500

Very good7.6

Location

Airports
  • Cancun International Airport (CUN)
    7.5 km
  • Cozumel International Airport (CZM)
    54.1 km
Public transportation
  • ADO Bus Station
    19.6 km
  • Cancun Bus Station
    19.6 km
Hospital or clinic
  • International Medical Center
    13.0 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Xoximilco Cancun by Xcaret
    3.4 km
  • Wet'n Wild Cancun
    4.3 km
  • Playa Delfines
    9.4 km
  • El Rey Archaeological Zone
    9.5 km
  • Mayan Museum of Cancun
    11.0 km
  • Avenida Kukulkan
    14.3 km
  • Interactive Aquarium
    15.1 km
  • La Isla Shopping Village
    15.1 km
  • Torre Escenica
    17.8 km
  • Mercado 28 Market
    19.3 km
Nearby landmarks
  • Moon Palace
    310 m
  • Riviera Cancun Golf Resort
    2.9 km
  • Piston Pueblo
    3.0 km
  • Xoximilco Cancun by Xcaret
    3.4 km
  • Xoximilco
    3.4 km
  • Coral
    4.1 km
  • Ventura Park
    4.3 km
  • Wet'n Wild Cancun
    4.3 km
  • TPC Cancun at Cancun Country Club
    4.8 km
  • Playa Petempich
    7.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-4 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center30 km
  • Travel time to airport (minutes)15
The property
  • Number of rooms 1304
  • Number of restaurants11
  • Number of bars/lounges10
  • License Id / Local Tax ID/ Entity Name1230050337

Property announcements

LOBBY BAR: Central Lobby 9:00 am-1:00 am CARIBEÑO TERRACE LOUNGE BAR Second level 5:00 pm-1:00 am

CUSCO TERRACE LOUNGE BAR Second level 5:00 pm-1:00 am

TAPAS & VINO: Central Lobby. Continental breakfast: 8:00 am - 12:00 pm (only in high season) À la carte tapas service: 4:00 pm-11:00 pm

THE LIBRARY The Grand Lobby, next to the bowling alley 6:00 pm-1:00 am

THE NINTH PIN BOWLING ALLEY & BAR Bar service: 10:00 am-12:00 am Snack service: 11:00 am-10:00 pm

UNIQUE BAR & SNACKS Bar service: 9:00 am-5:00 pm À la carte snack service: 11:00 am-5:00 pm

UNIQUE NIGHT CLUB Monday, Wednesday and Friday: 10:30 pm-3:00 am

COCO BAR: 12:00 pm-3:00 pm (only in coconut season)

KASSETTE KARAOKE BAR *Solo adultos Service: 6pm – 01:00 am

CARIBEÑO Caribbean cuisine Breakfast buffet: 7:00 am-11:30 am Lunch à la carte: 12:30 pm-4:30 pm Dinner à la carte: 6:00 pm-11:00 pm

CASA MIA Contemporary Mexican cusine. Dinner à la carte: 6:00 pm-11:00 pm

HABIBI Breakfast à la carte: 7:00 am-11:00 am Lunch à la carte: 12:30 pm-4:00 pm Dinner à la carte: 6:00 pm-11:00 pm

JADE Contemporary Asian cuisine Breakfast buffet 8:00 am-11:30 am (only in high season) Dinner à la carte/Robata grill 5:30 pm-11:00 pm

JC STEAKHOUSE Steaks Dinner à la carte: 5:00 pm-11:00 pm

LA CANTINA Mexican cuisine Dinner à la carte: 6:00 pm-11:00 pm

Circus kids food Dinner à la carte: 6:00 pm-11:00 pm

LE CHÂTEAU French cuisine Dinner à la carte: 6:00 pm-11:00 pm

TAVOLA Italian cuisine Lunch à la carte: 12:00 pm–5:00 pm Dinner à la carte: 6:00 pm-11:00 pm

THE GRAND BUFFET Breakfast: 6:30 am-12:30 pm Lunch: 12:30 pm–4:00 pm Dinner: 6:00 pm-11:00 pm

THE GRILL International buffet: 11:00 am-4:00 pm Dinner à la carte/Argentinean cuisine 6:00 pm-11:00 pm

LOS TACOS Lunch and dinner: Authentic Mexican tacos à la carte: 11:00 am-6:00 pm

SNACK SELVA À la carte snack service: 11:00 am-5:00 pm

BOULANGERIE Crepes, ice cream, paninis and more Snack service: 24 hours

WATER PARK SNACK À la carte snack service 11:00 am-5:00 pm

BEACH CLUB Caribeño restaurant. Bar and lounge. Bar service: 10:00 am-6:00 pm À la carte snack service: 12:00 pm-5:00 pm

CUSCO Peruvian cuisine Breakfast buffet: 7:00 am-11:30 am Lunch buffet: 12:30 pm-4:30 pm

Reviews of Moon Palace The Grand Cancun - All Inclusive from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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7.7
  • Service score 8.3 out of 10 and is a high score in Cancun
    Service8.3
  • Cleanliness score 8 out of 10 and is a high score in Cancun
    Cleanliness8.0
  • Facilities score 7.9 out of 10 and is a high score in Cancun
    Facilities7.9
  • Location score 7.6 out of 10 and is a high score in Cancun
    Location7.6
  • Value for money score 7.6 out of 10 and is a high score in Cancun
    Value for money7.6
High score for Cancun

Rating

9+ Exceptional (3)
8-9 Excellent (1)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (2)
Guest Type
Room Type
Language

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Value for money

Mentioned in 1 reviews
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100% Unfavourable

Restaurant options

Mentioned in 1 reviews
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Location

Mentioned in 1 reviews
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Showing 6 verified guest comments
Changed to review page 1
  1. 4.4
    MI from United States
    Family with young children
    Grand Deluxe Garden View
    Stayed 1 night in November 2024

    “Everything is uncomfortable.”

    It's really inconvenient that I have to use a cart to move around when I leave the room to go to the restaurant, etc. There are only one or two good restaurants, and it's hard to make a reservation, so I can't use them. The places I can go without a reservation aren't good. The beach is far away and not visible, and the cost performance is terrible.

    Reviewed November 24, 2024
    Auto-translated through generative A.I.
  2. 10.0
    Exceptional
    JIEUN from South Korea
    Couple
    Grand Honeymoon Suite - King Size Bed
    Stayed 2 nights in November 2021

    “Exceptional”

    It was very comfortable and nice because it was all-inclusive!

    Reviewed October 16, 2022
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  3. 10.0
    Exceptional
    Daniel from Canada
    Group
    Luxury Room - Garden View
    Stayed 7 nights in February 2022

    “Fantastic!”

    Incredible facilities, staff and location. The staff are very friendly and really look after you. The restaurants are 5 star quality and there are 9 pools! The site is large and we enjoyed walking around it, but there is also a constant coach service to take you around.

    Reviewed March 15, 2022
  4. 10.0
    Exceptional
    Daniel from Canada
    Group
    Stayed 3 nights in February 2022

    “Exceptional”

    Incredible facilities, restaurants and staff!

    Reviewed February 21, 2022
  5. 8.8
    Excellent
    Robin from United States
    Family with teens
    Grand Deluxe Garden View
    Stayed 4 nights in June 2021

    “Family Vacation ”

    This resort is huge! Transportation is provided non stop via hold carts. The food is good. The resort is beautiful! Room service is good. The house keeping staff is very inconsistent . 2 days in a row our room wasn’t cleaned until 7 pm. Additionally, our trash was not emptied. We have a Daughter With incontinence issues. A urine soaked diaper was left in the trash. I informed the front desk and housekeeping. It took over an hour for anyone to respond. However, as mentioned by other travelers the beach is disgusting and it stinks. Our room smelt like the beach but the hotel provided aromatherapy which made the room smell 100% better.

    Reviewed July 03, 2021
Changed to review page 1

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