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The Inn Hotel

2 stars out of 5
201 Jalan Sultan Zainal Abidin, City Center, Kuala Terengganu, Malaysia, 20000 - See map

Experience Kuala Terengganu at The Inn Hotel, centrally located in the heart of the city. Enjoy luxury with 24-hour room service and a shared lounge area. Stay comfortably in spacious rooms with air conditioning, complimentary Wi-Fi, invigorating showers, luxurious toiletries, and fluffy towels. Explore Pantai Batu Buruk, Pasar Payang, and Kampung China, all just a short distance away. Conveniently access KTCC Mall and the drawbridge. Enjoy nearby dining options and fast internet. Book your stay at The Inn Hotel now! [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Located in heart of Kuala Terengganu

Check-in [24-hour]

Inside city center

800 meters to Istana Maziah Palace

Free Wi-Fi in all rooms!

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Shops

Wi-Fi in public areas

Rental car

Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Kuala Terengganu every 1 minutes on Agoda.com

Based on 1,411 verified reviews

Location

8.3

Value for money

7.9

Cleanliness

7.8

Service

7.7

Facilities

7.2

Room comfort and qua...

6.9

See map

8.3Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
Parking
Available
Walkable places
Masjid Mukhtafi Billah Shah
130 m
KTCC MALL
240 m
Kuala Terengganu Family Park
360 m
Homecraft Center
470 m
Popular landmarks
Abidin Mosque
1.1 km
Pantai Batu Buruk
1.2 km
Bukit Puteri
1.2 km
Pasar Payang
1.3 km
Kampung China (Chinatown)
1.3 km
Closest landmarks
Wanisma Craft & Trading
480 m
Perkampungan Keris Village
590 m
Bazaar Warisan Terengganu
620 m
Hong Leong Bank @ Kuala Terengganu (2), Jalan Pejabat
650 m
Istana Maziah Palace
760 m
Value for money7.9
Distance to city center2 km
Location rating8.3
Nearest airportSultan Mahmud Airport (TGG)
Distance to airport6.9 km

Rooms available at The Inn Hotel

Superior
...
  • Room size: 17 m²/183 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Deluxe
...
  • Room size: 22 m²/237 ft²
  • Outdoor view
  • 1 king bed
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Standard
...
  • Room size: 14 m²/151 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices
Superior Plus
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 queen bed and 1 single be...
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Standard Single Room
...
    Enter dates to see prices
    Standard Single Room
    ...
    • Room size: 14 m²/151 ft²
    Enter dates to see prices
    Superior Triple Room
    ...
    • Room size: 19 m²/205 ft²
    Enter dates to see prices
    Room Assigned on Arrival
    ...
    • Shower
    • 1 single bed
    Enter dates to see prices
    QUAD ROOM POOL
    ...
      Enter dates to see prices
      TWIN ROOM 2 BEDS 1 TWIN BED
      ...
        Enter dates to see prices

        Frequently asked questions

        What is the typical travel time to the closest airport from The Inn Hotel?

        The average travel time to get from The Inn Hotel to the airport is 20 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

        What attractions are close by The Inn Hotel that are in walking range?

        While residing at The Inn Hotel, kick start your vacation by checking out the closest points of interest that are within walking distance to the property which include Masjid Mukhtafi Billah Shah, KTCC MALL, and Kuala Terengganu Family Park.

        How long do travelers normally stay at The Inn Hotel?

        Verified past guests that have stayed at The Inn Hotel had an average nightly stay of 1 night at this property.

        At what time of the year is The Inn Hotel most popular?

        The Inn Hotel's most popular month where verified visitors have stayed the most is in July.

        What payment options are supported at The Inn Hotel?

        The Inn Hotel supports up to 3, with payment card options such as Visa, UnionPay, and MasterCard.

        What do verified guests love most about The Inn Hotel?

        Verified guests that stayed at The Inn Hotel have given this property a rating of 8.305 for its exceptional location as the main highlight for their stay.

        What is the verified guest review consensus about The Inn Hotel's breakfast?

        100.0% of our verified guest critiques have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for The Inn Hotel down in the review section.

        What is the verified guest review consensus about The Inn Hotel's food?

        64.0% of our verified customer evaluations have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for The Inn Hotel down in the review.

        What is the verified guest review consensus about The Inn Hotel's pet services?

        100.0% of our verified customer ratings have given a positive appraisal and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for The Inn Hotel down in the review section.

        What is the typical rating that past Business travelers' have given to The Inn Hotel?

        Past business travelers that have stayed at this property have given The Inn Hotel an average rating of 7.3. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

        What dining places are nearby The Inn Hotel?

        The Inn Hotel’s local neighborhood is City Center which includes well-known dining places such as Uncle Chua Signature and Restoran Asia Signature.

        More about The Inn Hotel

        More about The Inn Hotel

        Experience Comfort and Convenience at The Inn Hotel

        Welcome to The Inn Hotel, a charming 2-star hotel located in the heart of Kuala Terengganu, Malaysia. With its prime location, this hotel offers easy access to the city's must-see destinations and is just a short 20-minute drive from the airport. Whether you are traveling for business or leisure, The Inn Hotel provides a comfortable and convenient stay for all guests. Built in 1996 and last renovated in 2010, The Inn Hotel combines modern amenities with a touch of traditional Malaysian hospitality. With 20 well-appointed rooms, this boutique hotel offers a cozy and intimate atmosphere, ensuring a relaxing stay for every guest. Each room is tastefully decorated and equipped with all the essential amenities to make your stay comfortable and enjoyable. Check-in time at The Inn Hotel starts from 03:00 PM, allowing you ample time to settle in and unwind after your journey. The friendly and attentive staff will be ready to assist you with a seamless check-in process, ensuring that you feel welcomed from the moment you arrive. If you have any questions or need recommendations for exploring the city, the hotel staff will be more than happy to assist you. Families traveling with young children will appreciate The Inn Hotel's child policy. Children between the ages of 0 to 5 can stay free of charge, making it an ideal choice for families looking for affordable accommodation without compromising on comfort. The hotel also offers additional amenities such as cribs and extra beds upon request, ensuring that families have a pleasant and hassle-free stay. Check-out time at The Inn Hotel is until 12:00 PM, giving you ample time to enjoy a leisurely breakfast or pack your belongings at your own pace. Whether you are here for a short stay or an extended vacation, The Inn Hotel is committed to providing a memorable experience with its excellent service, comfortable rooms, and convenient location. Book your stay at The Inn Hotel and discover the warm hospitality of Kuala Terengganu.

        Endless Entertainment at The Inn Hotel

        At The Inn Hotel in Kuala Terengganu, Malaysia, guests can indulge in a plethora of entertainment options that will keep them entertained throughout their stay. The hotel boasts a variety of entertainment facilities, ensuring that there is something for everyone to enjoy. For those who love to shop, The Inn Hotel is the perfect destination. The hotel is conveniently located near a range of shops, offering guests the opportunity to explore and indulge in retail therapy. From trendy boutiques to local markets, there is no shortage of shopping options to satisfy even the most avid shopaholic. In addition to the shopping options, The Inn Hotel also offers a state-of-the-art cinema. Guests can catch the latest blockbusters and enjoy a cinematic experience without leaving the comfort of the hotel. With comfortable seating and top-notch audiovisual technology, the hotel's cinema guarantees an immersive movie-watching experience. Whether you are a shopaholic or a movie enthusiast, The Inn Hotel has you covered. Experience endless entertainment options at this exceptional hotel in Kuala Terengganu, Malaysia.





        Convenient Amenities at The Inn Hotel

        At The Inn Hotel in Kuala Terengganu, Malaysia, guests can enjoy a range of convenient amenities that are designed to enhance their stay. Stay connected with complimentary Wi-Fi available in all rooms and public areas, allowing guests to easily catch up on work or stay in touch with loved ones. The hotel also offers luggage storage facilities, providing a hassle-free solution for guests who arrive early or have late departures. In addition, The Inn Hotel ensures that guests enjoy a clean and comfortable environment with daily housekeeping services. This means that guests can relax and unwind in their rooms without having to worry about tidying up after themselves. Whether you are traveling for business or leisure, The Inn Hotel's convenience facilities are designed to make your stay as seamless and enjoyable as possible.

        Convenient Transport Facilities at The Inn Hotel

        At The Inn Hotel in Kuala Terengganu, Malaysia, guests can enjoy a range of convenient transport facilities. The hotel offers a spacious car park onsite, allowing guests to easily park their vehicles without any hassle. Whether you are traveling with your own car or renting one, The Inn Hotel has got you covered with their car hire service. This service provides guests with the option to explore the city at their own pace and convenience. For those who prefer to sit back and relax, The Inn Hotel also offers a reliable taxi service. Whether you need a ride to the airport, a nearby attraction, or anywhere else in the city, the hotel's friendly staff will assist you in arranging a taxi. Additionally, the hotel provides self-parking options for guests who prefer to drive themselves. Please note that car park charges may apply, ensuring the safety and security of your vehicle throughout your stay. With these transport facilities, The Inn Hotel aims to make your stay in Kuala Terengganu as convenient and comfortable as possible.

        Comfort and Convenience in Every Room

        At The Inn Hotel, we prioritize the comfort and convenience of our guests. Each of our well-appointed rooms is equipped with essential amenities to ensure a pleasant stay. Stay cool and refreshed with the air conditioning system, allowing you to escape the tropical heat of Kuala Terengganu. Get ready for a day of exploration with the convenience of a hair dryer, available in every room. Whether you want to catch up on your favorite shows or stay updated with the latest news, our rooms feature a television with satellite/cable TV channels. So sit back, relax, and enjoy your favorite programs from the comfort of your own room. With these room facilities, we aim to provide you with a comfortable and enjoyable stay at The Inn Hotel.

        Indulge in Culinary Delights at The Inn Hotel

        At The Inn Hotel in Kuala Terengganu, Malaysia, guests are treated to a delightful culinary experience with a range of dining facilities to choose from. Start your day with a scrumptious breakfast buffet at the hotel's elegant restaurant, where you can savor a variety of local and international dishes prepared by skilled chefs. The cozy and inviting ambiance of the restaurant provides the perfect setting for a leisurely meal, whether you're traveling alone or with loved ones. For a more casual dining experience, head to the hotel's charming coffee shop, where you can enjoy a selection of light bites, sandwiches, and freshly brewed coffee. Relax in the comfortable seating area as you catch up with friends or simply take a moment to unwind. Additionally, room service is available for guests who prefer the convenience of dining in the comfort of their own rooms. The Inn Hotel ensures that your dining experience is not only delicious but also convenient, allowing you to enjoy your stay to the fullest.

        Discover Comfort and Style at The Inn Hotel in Kuala Terengganu

        Indulge in a delightful stay at The Inn Hotel in Kuala Terengganu, Malaysia, where you can choose from a range of well-appointed rooms to suit your preferences. Experience the ultimate comfort and style in our Deluxe room, offering a spacious 22 square meters of luxurious space with a plush King Bed. For those traveling with a companion, our Standard room provides a cozy retreat with 14 square meters of space and two comfortable Single Beds. Upgrade to our Superior room, spanning 17 square meters, and unwind in a restful atmosphere with a snug Double Bed. Alternatively, our Superior Plus room offers a generous 19 square meters of space and the choice between a Single Bed or a Queen Bed, catering to your individual needs. Booking your stay at The Inn Hotel through Agoda ensures that you not only enjoy the best prices available but also a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the various room options at The Inn Hotel and make your reservation with just a few clicks. Benefit from exclusive discounts and promotions, ensuring that you get the most value out of your stay. Trust Agoda's reliable and secure booking system to provide you with a seamless experience from start to finish, allowing you to focus on creating unforgettable memories during your stay at The Inn Hotel.

        Explore the Vibrant City Center of Kuala Terengganu

        Welcome to the heart of Kuala Terengganu, where the city's rich history and modern charm come together to create a truly captivating experience. The City Center is a bustling hub of activity, offering visitors a myriad of attractions, shopping opportunities, and cultural landmarks to explore. Immerse yourself in the local culture as you wander through the vibrant streets, lined with traditional Malay houses and colonial-era buildings. Discover the city's fascinating history at the Terengganu State Museum, which houses an impressive collection of artifacts and exhibits showcasing the region's heritage. Don't miss the chance to visit the iconic Crystal Mosque, a stunning architectural masterpiece that stands out with its shimmering crystal-like facade. Shopaholics will be in paradise at the Pasar Payang, the city's largest and most famous market. Here, you can browse through a wide array of traditional handicrafts, textiles, and local delicacies. For a taste of authentic Malaysian cuisine, head to the nearby Chinatown, where you can savor mouthwatering street food and sample a variety of local dishes. With its blend of history, culture, and modernity, the City Center of Kuala Terengganu offers something for everyone. Whether you're a history buff, a food lover, or a shopaholic, this vibrant district will captivate your senses and leave you with unforgettable memories.

        Convenient Transportation from the Nearest Airports to The Inn Hotel in Kuala Terengganu

        Located in the heart of Kuala Terengganu's City Center, The Inn Hotel offers a comfortable and convenient stay for travelers visiting this vibrant Malaysian city. Getting to the hotel from the nearest airports is a breeze, thanks to the well-connected transportation options available. For travelers arriving at Sultan Mahmud Airport, the closest airport to Kuala Terengganu, there are several transportation options to reach The Inn Hotel. The most convenient and quickest way is to take a taxi or ride-sharing service directly from the airport to the hotel. The journey takes approximately 20 minutes, and the hotel is easily identifiable in the bustling City Center. Alternatively, for those looking for a more budget-friendly option, there is a reliable bus service available from the airport to the City Center. The bus stop is located just outside the airport terminal, and the journey to The Inn Hotel takes around 30 minutes. This is a great option for those who wish to experience the local transportation and soak in the sights along the way. No matter which mode of transportation you choose, reaching The Inn Hotel from the nearest airports is a hassle-free experience. Upon arrival, guests will be greeted by the hotel's welcoming staff and can look forward to a pleasant stay in the heart of Kuala Terengganu's vibrant City Center.

        Discover the Rich Cultural Heritage and Breathtaking Architecture near The Inn Hotel

        Nestled in the heart of Kuala Terengganu, The Inn Hotel offers easy access to a myriad of captivating landmarks and attractions. Just a stone's throw away from the hotel, you will find the magnificent Crystal Mosque, a true architectural masterpiece. This stunning mosque is made entirely of glass and steel, creating a mesmerizing sight that reflects beautifully on the water. Be sure to visit during sunset when the mosque is bathed in a golden glow, creating a truly enchanting atmosphere. Another nearby landmark that should not be missed is the Sultan Mahmud Bridge, an iconic symbol of Kuala Terengganu. Spanning across the Terengganu River, this bridge not only provides a convenient transportation link but also offers breathtaking views of the city skyline. Take a leisurely stroll along the bridge and immerse yourself in the panoramic vistas of the river and surrounding landscapes. For those interested in history and culture, a visit to Kota Lama Duyong is a must. This historical site showcases traditional Malay architecture and is home to the famous Duyong Island. Explore the narrow streets of this charming village, admire the beautifully preserved wooden houses, and discover the rich heritage of the local community. Whether you are a nature enthusiast, a history buff, or simply seeking architectural marvels, The Inn Hotel's prime location ensures that you are never far from the most captivating landmarks and attractions in Kuala Terengganu.





        A Culinary Adventure Awaits

        When it comes to dining options near The Inn Hotel, guests are spoilt for choice. Just a short stroll away, you will find a variety of restaurants to satisfy your cravings. Indulge in mouthwatering burgers and steaks at KBB Burger & Steak Terengganu, or savor the authentic flavors of Nasi Kerabu at Fauzi Nasi Kerabu @ Suerasa Nasi Kerabu. For those seeking a taste of local delicacies, Restoran Singgang Budu is a must-visit. If you're in the mood for some international cuisine, head to The Syrup VS Soda for a fusion of flavors. Other nearby options include Oliva Cafe, Seoul Garden PBS, Uncle Chua Signature, Restoran Ikhwan Kuala Terengganu, Restoran Plan A, and Warisan Zulkeflee Ayam Penyet.

        Shop Till You Drop at Kuala Terengganu's Premier Shopping Landmarks

        Located in the heart of Kuala Terengganu, The Inn Hotel is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find KTCC MALL, a modern shopping complex that offers a wide range of international and local brands. Whether you're looking for trendy fashion items, electronics, or home decor, KTCC MALL has it all. Another popular shopping destination nearby is the Giant Shopping Mall, where you can browse through a variety of retail stores and supermarkets to fulfill all your shopping needs. And let's not forget about Pasar Payang, a bustling traditional market that offers a vibrant atmosphere and a wide array of local handicrafts, textiles, and fresh produce. Indulge in some retail therapy and immerse yourself in the vibrant shopping scene that surrounds The Inn Hotel.

        Affordable Luxury at The Inn Hotel in Kuala Terengganu

        Experience the perfect blend of comfort, convenience, and affordability at The Inn Hotel in Kuala Terengganu. With an average price of just $19 per room, this charming hotel offers exceptional value for money, making it the ideal choice for budget-conscious travelers. Compared to the average price of a hotel room in Kuala Terengganu, which stands at $41, The Inn Hotel provides unbeatable savings without compromising on quality. Whether you're traveling for business or leisure, you can enjoy a comfortable stay without breaking the bank. At The Inn Hotel, you'll find well-appointed rooms featuring modern amenities and stylish decor. Each room is designed to provide a cozy retreat after a long day of exploring the city. With its convenient location and affordable price, The Inn Hotel is the perfect choice for travelers seeking a memorable stay in Kuala Terengganu without the hefty price tag.

        Highly Recommended Hotel with Excellent Staff and Clean Rooms

        The Inn Hotel in Kuala Terengganu has received rave reviews from its satisfied guests. With its excellent staff and clean rooms, this hotel comes highly recommended. Many guests have expressed their intention to stay here again on their next visit to Kuala Terengganu, and some have even recommended it to their friends. One of the standout features of The Inn Hotel is its friendly and helpful staff. Guests have consistently praised the hotel's staff for their warm hospitality and willingness to go the extra mile to ensure a comfortable stay. From check-in to check-out, the staff at The Inn Hotel is attentive, accommodating, and always ready to assist with any requests or inquiries. Another highlight of The Inn Hotel is its cleanliness and well-maintained rooms. Guests have commended the hotel for its impeccable cleanliness standards, ensuring a pleasant and hygienic stay. The rooms are spacious, well-appointed, and equipped with all the necessary amenities for a comfortable stay. Additionally, some lucky guests have even been delighted with a free room upgrade, adding an extra touch of luxury to their stay. Overall, The Inn Hotel offers a fantastic experience for travelers visiting Kuala Terengganu. With its excellent staff, clean rooms, and affordable prices, it's no wonder that guests are eager to return and recommend this hotel to their friends. Whether you're traveling for business or leisure, The Inn Hotel is definitely worth considering for your stay in Kuala Terengganu.

        Exceptional Value and Convenient Location at The Inn Hotel

        The Inn Hotel in Kuala Terengganu, Malaysia, has garnered positive customer reviews for its exceptional value and convenient location. With an overall rating of 7.5, guests have praised the hotel for its affordability and the excellent value it offers. The hotel's 7.8 rating for value reflects the satisfaction of guests who have found the rates to be reasonable and affordable, without compromising on the quality of service and amenities provided. Situated in a prime location, The Inn Hotel has received an impressive 8.1 rating for its convenient location. Guests appreciate the hotel's proximity to popular attractions, shopping centers, and dining options, making it an ideal choice for both leisure and business travelers. Whether guests are looking to explore the vibrant city or attend business meetings, the hotel's strategic location ensures easy accessibility to all the major destinations in Kuala Terengganu.

        Show less

        Amenities and facilities

        Very good7.2

        Facilities

        Most talked about facilities
        Languages spoken
        • English
        • Malay
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Internet services
        • Wi-Fi in public areas
        Services and conveniences
        • Air conditioning in public area
        • Daily housekeeping
        • Elevator
        • Facilities for disabled guests
        • Luggage storage
        • Shops
        • Smoke-free property
        • Smoking area
        Cleanliness and safety
        • Physical distancing of at least 1 meter
        Access
        • CCTV in common areas
        • CCTV outside property
        • Check-in [24-hour]
        • Fire extinguisher
        • Front desk [24-hour]
        • Pets allowed
        • Smoke alarms
        Getting around
        • Car park [charges apply]
        • Car park [nearby]
        • Car park [on-site]
        • Rental car
        • Taxi service
        Available in all rooms
        • Accessible by stairs
        • Adapter
        • Air conditioning
        • Closet
        • Clothes rack
        • Daily housekeeping
        • Desk
        • Fire extinguisher
        • Free bottled water
        • Hair dryer
        • Non-smoking
        • Private bathroom
        • Safety/security feature
        • Satellite/cable channels
        • Shower
        • Sleep comfort items
        • Slippers
        • Smoke detector
        • Telephone
        • Toiletries
        • Towels
        • Wake-up service
        • Wi-Fi [free]

        Location

        201 Jalan Sultan Zainal Abidin, City Center, Kuala Terengganu, Malaysia, 20000

        Excellent8.3

        Location

        Airports
        • Sultan Mahmud Airport (TGG)
          6.9 km
        • Redang Airport (RDN)
          51.1 km
        Hospital or clinic
        • Pusat Kesihatan Mental Masyarakat
          810 m
        Shopping
        • Pasar Payang
          1.3 km
        Convenience store
        • 7 Eleven
          190 m
        Cash withdrawal
        • ATM
          670 m

        What's nearby

        Popular landmarks
        • Abidin Mosque
          1.1 km
        • Pantai Batu Buruk
          1.2 km
        • Bukit Puteri
          1.2 km
        • Pasar Payang
          1.3 km
        • Kampung China (Chinatown)
          1.3 km
        • Mydin Mall
          3.1 km
        • Crystal Mosque
          3.7 km
        • Muzium Negeri Terengganu
          5.2 km
        • Tengku Tengah Zaharah Mosque
          5.9 km
        Nearby landmarks
        • Masjid Mukhtafi Billah Shah
          130 m
        • KTCC MALL
          240 m
        • Kuala Terengganu Family Park
          360 m
        • Homecraft Center
          470 m
        • Wanisma Craft & Trading
          480 m
        • Perkampungan Keris Village
          590 m
        • Bazaar Warisan Terengganu
          620 m
        • Hong Leong Bank @ Kuala Terengganu (2), Jalan Pejabat
          650 m
        • Istana Maziah Palace
          760 m
        • Eon bank @ Jalan Pejabat
          770 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Children 0-5 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 6 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from15:00
        • Check-out until12:00
        • Reception open until00:00
        Getting around
        • Distance from city center2 km
        • Travel time to airport (minutes)20
        The property
        • Number of floors2
        • Number of rooms 20
        • Year property opened1996
        • Most recent renovation2010

        Reviews of The Inn Hotel from real guests

        Provided by verified guests of

        Agoda logo
        7.7

        Very good

        Recent ratings trend

        10 most recent verified ratings received by the property

        • 9.6
        • 5.2
        • 10
        • 7.6
        • 7.6
        • 7.6
        • 10
        • 6.8
        • 10
        • 6.8

        Most recent

        Location8.3
        Value for money7.9
        Cleanliness7.8
        Service7.7
        Facilities7.2
        Room comfort and quality6.9
        High score for Kuala Terengganu
        Rating
        9+ Exceptional (146)
        8-9 Excellent (74)
        7-8 Very Good (137)
        6-7 Good (88)
        <6 Below Expectation (152)
        Guest Type
        Room Type
        Language

        Show reviews that mention 

        Showing 597 verified guest comments
        12345
        10.0
        Exceptional
        MUHAMMAD from Malaysia
        Solo traveler
        Standard
        Stayed 1 night in September 2022

        RECOMMENDED”

        Clean. Easy to checkin/checkout. Got hot shower. Spacey toilet with soap/shampoo provided. Got kiblat direction for muslim. Price-wise good for couple or family. But if solo travel, can find cheaper options, but if not strict budget, really recommend to stay here. I stayed for 4D3N.

        Reviewed September 26, 2022
        10.0
        Exceptional
        Letty from Malaysia
        Family with young children
        Room Assigned on Arrival
        Stayed 1 night in June 2022

        Recommended”

        Really enjoyed staying here. Lots of food options nearby and the room was great. The receptionist was very friendly and made us feel like we've known her for a long time. Even though we had to climb some stairs, it was still worth it because it was very affordable.

        Reviewed August 30, 2022
        Auto-translated through generative A.I.
        9.2
        Exceptional
        zana from Malaysia
        Solo traveler
        Standard
        Stayed 3 nights in September 2024

        i love terengganu”

        I stayed at The Inn Hotel from 9th to 12th September. Upon check-in, the front desk kindly informed me that there was ongoing renovation work on the ground floor by another tenant. Unfortunately, the noise from the drilling was quite sharp and unbearable, making it impossible to rest. Since I had traveled all the way from Kuala Lumpur and was staying for 3 days, this wasn’t the experience I had hoped for. However, the staff was incredibly helpful and proactive. They quickly arranged to transfer my stay to Ming Star Hotel, which resolved the issue. I could finally relax and enjoy my trip. My review is based on my stay at Ming Star Hotel. I’m a simple traveler, and as long as the bed sheets are fresh and clean, the hot water is available with good water pressure, and the air conditioning is cool, that’s all I need for a little slice of heaven. The room was perfect, with a lovely white-cream color that added a calming touch. In terms of location, The Inn Hotel is in a very strategic area. There are many local halal restaurants just downstairs, making dining super convenient. It’s also a short walk to KTCC Mall, close to a nearby mosque, laundromat, and the hotel provides free parking. All of these amenities were a huge plus for me. Thanks to the staff at The Inn Hotel for their quick response and assistance in making my stay amazing.

        Reviewed September 12, 2024

        Thank you so much for taking the time to leave us a great review, it's much appreciated! We would like to welcome you as our guest in the future.Have a great day! Sincerely, Reservation Team

        Responded September 25, 2024
        The Inn Hotel
        5.2
        Nur from Malaysia
        Business traveler
        Standard
        Stayed 1 night in June 2024

        Management & staff problem”

        Staff must have good communication skills. Must be more polite and friendly. Dont simply knock customer door. Any complaint by customer should be taken quick action. Bila complain,action lambat sbg cth time renovation dkt bawah bilik,langsung tak boleh tido dari 7 pagi dh start ketuk dinding tebuk dinding. Siap call dan ws staff bgtau tension sgt dah bunyi bising dia ckp dh tegur byk kali suruh stop tp still construction berjalan . So ap tugas supervisor/manager hotel? Staff hotel front desk dah cuba tegur bgtau suruh berenti tp jadi lg berjam2 bukan sejam dua mcm nk pecah kepala bunyi busing sepatutnya dh staff dkt receptionist tk blh settle tugas manager@supervisor la plk . Satu hal lg,sy stay lama dkt hotel lebih seminggu dan extend tnggal bbrpa hari lg tp ad one day sy tk sihat dan call receptionist kejap lg sy keluar dan buat payment utk extend sbb sy nk rehat tido dulu. Tak lama lepastu ad staff laki masuk bilik sy dlm keadaan sy tengah tido terkejut sy dhla sy sorg je perempuan dlm bilik. So receptionist tak bgtau ke staff laki tu masih ad guest dlm bilik sy dduk dan sy extend? Bayangkan sy seorang pmpn tdo dlm bilik org melayu islam , dgn aurat sy lg allahu sorg staff pun tk mtk maaf dkt sy. LELAKI TU BLAH KELUAR DAN LANGSUNG TK MTK MAAF DKT SY SAMPAI SY CHECK OUT BEBERAPA HARI KEMUDIAN! Lepas lelaki tu keluar , staff perempuan berumur ketuk pintu bilik sy kuat gila mintak sy bayar skg duit bilik dan bercakap dgn nada tinggi . Padahal sy tengah tido dan rehat sebab sakit. Itu ke cara bercakap dgn guest/customer? Sy dduk lebih seminggu tkde sorg pun cleaner@housekeeping tanya nk tukar cadar@kemas bilik? Sampai sy ke kaunter bagitau sy dh dduk byk hari tp tk dikemas atau tukar towel/cadar/sarung bantal sy then baru receptionist ckp oo yg tu kena request . How come sy tau kena request? Dduk hotel lain sebelum ni semua nye dorg akan ketuk pintu tanya nk kemas cuci bilik if kita stay lebih dari 1 malam . Dan secara logiknya klu guest dduk lama takkan tk terfikir kot guest nk cuci/kemas bilik ke tak . Iron hangit so melekat bekas dkt baju kita😢iron kt luar bilik ad 1 je. Tv pun blh tgk 2 siaran je dan kdg suara takde kdg gambar jd gelap hitam mcm kejap elok kejap tak tv tu . Dan one more,sbb ap staff lelaki tu boleh masuk bilik sy time sy tengah tido , sbb nye bilik kt hotel ni tkde selak langsung cuma guna access card tu thats why dgn mudahnya boleh buka dan masuk bilik sy! First time sy stay dkt hotel ni dhla seminggu lebih tp experience sgt teruk! Tk berbaloi dduk,tk jaga privacy,keselesaan guest lnsg. Poor communication skills . Cuma ad sorg staff yg baik dan respon dgn ap sy bgtau .

        Reviewed July 09, 2024

        Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention.We will improve our services in the future and looking forward on having you as our guest again. Thank you, Reservation Team

        Responded July 10, 2024
        The Inn Hotel
        9.6
        Exceptional
        ANI from Malaysia
        Couple
        Superior
        Stayed 1 night in September 2024

        Short stay ”

        Recommended, facility dlm bilik cukup, clean sgt2, cuma xada lift, but ok la utk stay sementata balik kl drp pulau, utk shopping Di pasar payang pon xjauh. Restaurant byk utk mkn.. bilik air pon bersih, air paip laju…

        Reviewed September 27, 2024
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