Excellent location. Big rooms”

If you like a big room with small kitchenet and separate bedroom(s) and living room in an excellent location (Nanjing Lu / People Square) this could be your choice. Breakfast is also superb. Perhaps restaurant choices for lunch or dinner a little short but plenty of place just in front...

Would definitely stay here again!”

Love the fact that all rooms are suites which is perfect for family with children. You get a lot more space for your money compared to normal hotels. The only disappointment was that my 18-month-old boy was not allowed in the pool. But overall we are very happy with our stay and will definitely come back.

Great!!”

Location is perfect. Rooms are modern and clean and well equipped. Breakfast is good. Overall value for money.

Excellent Hotel and Location”

2nd time stayed at this hotel. Location is very convenient for me since everywhere I went was only walking distant. Hotel staffs know something about me but seem hesitate to talk; else helpful and friendly.

Enjoyable stay”

We stayed 6 nights at the One Executives. The suite was spacious and equipped with all the needs of a traveler or even for a longer stay. Cooking place, washing board, microwave, fridge, dishes and more. The toilet was separated from the shower, bathtub and the lavatory. Staff was helpful and friendly. The breakfast buffet was mixed, western and Chinese style, cheese, sausages and we got even pretzels. The One is very central, only a short walking distance to the Metro line 2, 12 and 13 (west Nanjing Road Station). Definitely, we would book this hotel again.

Very Nice”

Location very good. Staff in restaurant take care very well. Everything very nice should stay this place

Great place to stay”

Marta, the front desk officer is very helpful and friendly.

great hotel with good price”

Great hotel with good price

Good value”

Excellent for what you pay, generally in a quiet part of town.

Exceptional”

Good location .one street only to Starbucks reserve. Near metro station

Outstanding ”

Excellent location. So convenient. Staff are so helpful, friendly and always serve with a smile. They went the extra mile to make my stay highly memorable.

Excellent”

We stayed in the studio suite. Pros... Good location (near Nanjing Road (W) metro, decent spread for breakfast with a morning booster drink and where you can also get coffee/tea "To Go", nicely furnished and comfortable rooms where you can also chose your pillows, washer/dryer in the rooms, rainshower with bathtub which has city views (auto shades for privacy) Cons.... Some of the room fixtures are not well-maintained (e.g. Light bulbs need replacement, exhaust fan and plug points are not working, stained sofa and cushions [which we have been told by the Hotel's GM, they will be replaced]). Other than that, it is a cosy hotel with great and polite staff and we wouldn't mind returning and staying in the 2 bedroom suites

Great stay”

Very convenient location, room is new and clean. Staff is very helpful and speak very fluent English also. However, there isn't any full body mirror which is one of the miss for this stay

Highly recommended and it's where I stay every time ”

Fantastic staff and good facilities. Great breakfast

overall are good”

pro - good and convenient location and hotel room is clean. moreover, the facilities provided are well performed. con - the only thing that I would suggest is that the staff can be more helpful, in terms of assist to carry the luggages while the passengers are arrived as this is a FIVE star hotel. but I’m not really enjoy a FIVE star service, so it makes me felt a bit disappointed. overall are good (8/10)

Excellent location and big roons”

Good place for family with kids. Big rooms with kitchenette

Really worth to stay in this hotel”

Location is good. This is a service apartment hotel. Hence, the washing machine is also included. It is very convenient to do all laundry. Room is big enough. The staffs at the front desk were very nice. We could get some eating place's tips and had great dinner.

Can be better”

The wifi in the room was cut off one of the nights and I almost used up my entire roaming data as I need to do some work on the mobile. There were strange noises in the night and made it difficult to sleep peacefully, not only one room but both rooms we took. There was some renovation going on and I think its a bit too noisy for a hotel of such class.

A suite in every room”

Great location and great set up with every room a suite. Especially good for families or if your staying long term and want access to your own kitchen etc.

Very pretty. Spacious. ”

Room was clean and spacious. Layout and design nice. Housekeeping did a good job in cleaning and providing necessities when requested. 6mins walk from nearest metro. Had a good Starbucks roastery nearby. Only downside was the TV only had limited channels and was blur.