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Interior view, The Orchid in Mumbai
Deluxe King Room - Bed, The Orchid in Mumbai
a large room with a large clock on the wall, The Orchid in Mumbai
a large room with a lot of people in it, The Orchid in Mumbai
a large room filled with lots of tables and chairs, The Orchid in Mumbai
Swimming pool [outdoor], The Orchid in Mumbai
a pool with a lot of chairs and umbrellas, The Orchid in Mumbai

Removed from saved list

7.8

Very good

4,024 reviews

4,024 reviews

Housekeeping19
Breakfast13
Food & Dining9
See map
See map

8.4

Excellent

Location rating score

Excellent location - 1 kilometers from city center
Popular neighborhood
Parking
FREE
Popular landmarks
Juhu Beach 3.0 km
Bandra-Worli Sea Link 8.4 km
Shree Siddhivinayak 9.3 km
Sri Sri Radha Gopinath Temple 16.3 km
Elephanta Caves 16.9 km
Chhatrapati Shivaji Terminus 18.3 km
Marine Drive 18.6 km
Nariman Point 19.4 km
Gateway of India 19.6 km
Colaba 21.6 km
Nearby landmarks
Consulate of Greek 360 m
Mod'Art International 1.0 km
Vile Parle Railway Station 1.1 km
Shree Rama Jain Dev Sthan 1.2 km
Parla Jin Mandir 1.3 km
Mount Carmel Church 1.4 km
Chhatrapati Shivaji Maharaj International Airport 1.4 km
Nanavati Hospital 1.5 km
Rochiram's Shopping Centre 1.6 km
Gurudev Datta Mandir 1.6 km

The Orchid

70-c Nehru Road, Vile Parle, East Mumbai , Vile Parle, Mumbai, India, 400099 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Vile Parle part of Mumbai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gateway of India. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Located in heart of Mumbai

Front desk [24-hour]

Airport transfer

Excellent breakfast

Currency exchange

80% of staff fully vaccinated

At least 80% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "A negative COVID-19 test no more than [3] days old must be presented upon check-in; otherwise check-in may be refused. "
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

Value for money7.4
Distance to city center3.0 Km
Location rating8.4
Nearest airportChhatrapati Shivaji Maharaj International Airport (BOM)
Distance to airport1.4 km

Rooms available at The Orchid

Very good
Room comfort & quality

7.5

Club Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Orchid Suite with Separate Living Room, Two Way Airport Transfers, Happy Hours
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Orchid Suite
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 21 m²/226 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 21 m²/226 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Orchid?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Orchid?

The Orchid is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1000 INR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Orchid also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Orchid has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Mumbai with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at The Orchid?

Start your mornings right, with the continental and buffet breakfast options offered at The Orchid. Adults can enjoy breakfast offered with an additional charge of 1215 INR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Orchid?

The Orchid features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup and desserts are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at The Orchid?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings can be hosted at The Orchid. Services for wireless internet and in-house planning are offered to help your event go smoothly.

Can business events be hosted at The Orchid?

On-site venues and convenient event services make The Orchid an ideal choice for hosting meetings. All available venues come in different styles and sizes and can accommodate up to 800 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Orchid?

The Orchid does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to The Orchid?

Vile Parle Railway Station is the closest train, metro, or bus station, about 1.1 km away from The Orchid.

What restaurants are nearby The Orchid?

The Orchid’s neighborhood is Vile Parle which includes popular restaurants such as Gajalee Restaurant, Madras Cafe and JW Cafe.

What popular shopping places are close to The Orchid?

The Orchid is located in Vile Parle area which features shopping places such as Mod'Art International, Rochiram's Shopping Centre and Prime Mall.

What are popular attractions near The Orchid?

The Orchid’s location in the Vile Parle neighborhood makes it close to famous attractions including Shree Rama Jain Dev Sthan, Parla Jin Mandir and Mount Carmel Church.

What popular natural sightseeing spots are close to The Orchid?

The Orchid’s nearby natural sights include Bhavan's Nature and Adventure Centre located in the same Vile Parle area.

See map

Explore the neighborhood

What people love about The Orchid

  • 10

    Exceptional
    Staff 

    "Staff, cleanliness, behavior, food everything is excellent"

    Showkat

    |

    February 12, 2023

  • 10

    Exceptional
    Staff 

    "Clean Room, Helpful Staff and Round the clock service."

    Akshay

    |

    August 8, 2021

  • 7.2

    Very good
    Location

    "Good location."

    vinod

    |

    October 15, 2022

Property ranking|Compared to 1,692 Mumbai properties
See all rankings
Room comfort score
7.5/10
Location score
8.4/10
Cleanliness score
7.8/10
Value for money score
7.4/10
Better than
97
%
of Mumbai properties
Better than
95
%
of Mumbai properties
Better than
93
%
of Mumbai properties
Better than
92
%
of Mumbai properties
Overall rating:

7.8

Very good
4,024 reviews
Cleanliness
7.8
Facilities
7.5
Location
8.4
Read all reviews >
What travelers say they love:
Good hotel ambiance, room size, room facilities everything.
Deepak from India
Couple
More about The Orchid

More about The Orchid

The Orchid

Enjoy all that Mumbai has to offer with a stay at The Orchid. With its convenient location, the hotel offers easy access to the city's must-see destinations.
All offerings provided by The Orchid help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Mumbai even more convenient.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the The Orchid. For health reasons, smoking is not permitted anywhere inside the hotel.
A range of amenities is offered in guestrooms at The Orchid. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at The Orchid. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at The Orchid including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms and bar. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
A day in will be as fun as a day out with ranges of recreational activities offered at The Orchid. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At The Orchid, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

An array of attractions are a must-see while visiting Mumbai. A full day's itinerary in The Orchid often starts with a stop at Marine Drive located 18.4 km away. Be sure to stop by Chhatrapati Shivaji Terminus located 18.1 km away, one of the most famous of all local landmarks.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 97% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 95% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Mumbai.

Show less

Amenities and facilities

Very good
Facilities

7.5

Most talked about facilities

Breakfast

25 mentions

Housekeeping

24 mentions

Food & Dining

20 mentions

Internet

16 mentions

Languages spoken
  • English
  • Arabic
  • Hindi
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hot tub
  • Karaoke
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathtub
  • Blackout curtains
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Ironing facilities
  • Mini bar
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trouser press
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
Boulevard
  • Cuisine: Asian, Indian, International
  • Menu: Buffet, A-la-carte
South of Vindhyas
  • Cuisine: Asian, Indian
Mostly Grills
  • Cuisine: American, Asian, Indian

Location

70-c Nehru Road, Vile Parle, East Mumbai , Vile Parle, Mumbai, India, 400099
Excellent
Location

8.4

Airports
  • Chhatrapati Shivaji Maharaj International Airport (BOM)
    1.4 km 15 min drive
  • Pune Airport (PNQ)
    125.0 km 3.3 hour drive
Public transportation
  • Vile Parle Railway Station
    1.1 km
  • Western Express Highway
    2.1 km
Hospital or clinic
  • Nanavati Hospital
    1.5 km
Shopping
  • R City Mall
    6.5 km
Cash withdrawal
  • ATM
    400 m

What's nearby

Popular landmarks
  • Juhu Beach
    3.0 km
  • Bandra-Worli Sea Link
    8.4 km
  • Shree Siddhivinayak
    9.3 km
  • Sri Sri Radha Gopinath Temple
    16.3 km
  • Elephanta Caves
    16.9 km
  • Chhatrapati Shivaji Terminus
    18.3 km
  • Marine Drive
    18.6 km
  • Nariman Point
    19.4 km
  • Gateway of India
    19.6 km
  • Colaba
    21.6 km
Nearby landmarks
  • Consulate of Greek
    360 m
  • Mod'Art International
    1.0 km
  • Vile Parle Railway Station
    1.1 km
  • Shree Rama Jain Dev Sthan
    1.2 km
  • Parla Jin Mandir
    1.3 km
  • Mount Carmel Church
    1.4 km
  • Chhatrapati Shivaji Maharaj International Airport
    1.4 km
  • Nanavati Hospital
    1.5 km
  • Rochiram's Shopping Centre
    1.6 km
  • Gurudev Datta Mandir
    1.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Airport transfer is available at no additional charge. In order to reserve the transfer, please inform the property of your arrival details at least 2 days prior to arrival.
  • The property does not accept American Express credit card.
  • Airport transfer from Terminal 1B at the Domestic airport is available at no extra fee. Transfer from Terminal 2 at the international airport is available at an additional charge of INR 900 (no tax included) per way per car.
  • The property does not permit food and beverages from outside.
  • Visitors are allowed to access the residential area from 09:00 AM to 08:00 PM.
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • This is a strictly non-smoking property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1000 INR
  • Distance from city center3.0 Km
  • Travel time to airport (minutes)2
Extras
  • Breakfast charge (unless included in room price)1215 INR
  • Daily Internet/Wi-Fi fee1230 INR
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants2
  • Number of rooms 372
  • Room voltage220
  • Year property opened2005
  • Most recent renovation2011
Parking
  • Daily parking fee0 INR

Property announcements

A negative COVID-19 test no more than [3] days old must be presented upon check-in; otherwise check-in may be refused.

The property's swimming pool is closed every day.

The air conditioner at this property is maintained at 24 degrees Celsius as per government guidelines.

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of The Orchid from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.8
Facilities7.5
Location8.4
Room comfort and quality7.5
Service7.7
Value for money7.4
High score for Mumbai
Rating
9+ Exceptional (151)
8-9 Excellent (73)
7-8 Very Good (128)
6-7 Good (45)
<6 Below Expectation (110)
Time of the year
Mar - May (99)
Jun - Aug (107)
Sep - Nov (135)
Dec - Feb (166)

Show reviews that mention 

Showing 507 verified guest comments
12345
10.0
Exceptional
Aarfat from United States
Family with teens
Deluxe King Room
Stayed 8 nights in December 2018

Spacious rooms and excellent service ”

Rooms and spacious with a decent sized sitting area . Check-in and checkout were easy and handled very professionally. The guys at the front desk. Kaplak, farhan, Nadeem and sagar are all very helpful. We stayed for 9 nights and had 2 adjacent rooms . Room we’re thoroughly cleaned and -Emelia, the House keeping supervisor was very courteous and would provide extra towels and toiletries whenever we needed Finally Orchid has 4 restaurants which expectional food in line with what you can expect at any Kamath restaurant around the world . We were allowed to have breakfast at 2 restaurants so always had a variety . South of The Vindhayas is a great restaurant to visit even if you are not staying there . It provides and South Indian Style cuisine in a sit down buffet style . All and all a very good vacation experience

Reviewed January 09, 2019

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Dear Aarfat, Namaskar! Thank you for taking time out and giving us your valuable feedback. We are delighted with your positive views and comments that glorify our service standards and amplify the personalized care and attention provided. Your generous feedback has been well received and will install the confidence in us to create such memorable experiences for all visiting guests. We thrive on the principle of personalisation and your stay narration is a true testament of what we envision as the grade of service. We wish you the very best as we look forward to welcoming you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai

Responded September 04, 2019
The Orchid
10.0
Exceptional
Randhir from India
Family with young children
Deluxe King Room
Stayed 1 night in September 2021

Exceptional”

I stayed here for 1night from 24th to 25th Sept. Rooms are spacious, bedding are comfortable & the property inspite of being huge is well maintained. Breakfast options were abundant & all food items we tasted were finger licking good. Overall a very nice experience.

Reviewed September 27, 2021

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Namaskar! We thank you for choosing The Orchid Mumbai for your recent stay and sharing your valuable feedback with us. Your generous feedback has been well received and will install the confidence in us to create such memorable experiences for all visiting guests. We duly hope you would give us an opportunity to serve you with the best services which you are accustomed to. Do let us know for any further assistance, we would remain at your disposal. Regards, The Orchid Mumbai

Responded October 07, 2021
The Orchid
10.0
Exceptional
Desmond from South Africa
Business traveler
Deluxe King Room
Stayed 1 night in March 2020

Excellent location ”

Staff were very helpful and accommodating. Hotel is exceptional. Rooms are well kept. Could not ask for better comfort and service. Definitely recommend this hotel to business travelers and families

Reviewed March 07, 2020

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Namaskar! We thank you for choosing The Orchid Mumbai for your recent stay and sharing your valuable feedback with us. Your generous feedback has been well received and will install the confidence in us to create such memorable experiences for all visiting guests. We duly hope you would give us an opportunity to serve you with the best services which you are accustomed to. Do let us know for any further assistance, we would remain at your disposal. Regards, The Orchid Mumbai

Responded October 07, 2021
The Orchid
10.0
Exceptional
Vikas from India
Family with young children
Deluxe King Room
Stayed 1 night in February 2020

Excellent hotel. Luxury stay at very reasonable price. GREAT Buffet and Superb Breakfast. ”

Orchid has been my favourite always but in Mumbai I have stays for the first time in this Hotel. Next time I don't have to try any other hotel

Reviewed February 23, 2020

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10.0
Exceptional
Satyarth from India
Couple
Deluxe King Room
Stayed 1 night in October 2021

Excellent Property and well trained staff”

The hotel is really good and provides an amazing hotel view. I was upgraded during my stay and had a fantastic experience. Amazing stay, Priya at the reception desk was really helpful.

Reviewed October 22, 2021

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Dear Mr. Satyarth, Namaskar! We Thank You for choosing The Orchid Mumbai for your recent experience and for sharing your valuable ratings with us. We are delighted to know that you have had a pleasant experience with us. We look forward to an opportunity to welcome you back soon assuring you the best services always. Thanking You. Warm Regards, General Manager The Orchid Mumbai

Responded November 29, 2021
The Orchid
9.6
Exceptional
jayachandran from Oman
Solo traveler
Deluxe King Room
Stayed 3 nights in February 2019

Perfect Hotel near Airport”

A regular hotel for me to stay in Mumbai. sometimes it is priced slightly high. Old facility maintaining well as like a new hotel. very good rooms, spacious and clean. very good restaurants to have a heavy break fast, serving different varieties of food. both restaurants are very good in terms of quality and taste.

Reviewed October 13, 2019

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Dear Ms. Jayachandran, Namaskar! Thank you for taking time out and giving us your valuable feedback. We are thrilled with your comments that add a whiff of freshness in our endeavor. We cherish your thoughts as we look forward to welcoming you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai

Responded October 26, 2019
The Orchid
10.0
Exceptional
Dhairav from India
Couple
Deluxe King Room
Stayed 1 night in January 2019

Excellent Hotel to stay”

I must say that The Orchid is maintained its status up to the mark relating to its service and discipline.

Reviewed January 28, 2019

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Dear Dhairav, Namaskar! Thank you for taking time out and giving us your valuable feedback. We are enthralled with your positive comments that glorify us as a preferred service provider. We value your corrective note and shall ensure suitable action is taken to prevent any future inconveniences. We value your patronage as we look forward to welcoming you back at The Orchid Mumbai Thanking You. Warm Regards, General Manager The Orchid Mumbai

Responded September 05, 2019
The Orchid
10.0
Exceptional
VINIT from India
Family with young children
Premier Room
Stayed 1 night in October 2018

A perfect Stay”

I would like to thanks all teams which helps in making our stay a perfect one

Reviewed April 26, 2019

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Dear Vinit, Namaskar! Thank you for taking time out and giving us your fabulous feedback. We encapsulate the values of performance and perfection and thrive to make every stay special. Your views and comments are well received as we look forward to welcome you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai

Responded October 26, 2019
The Orchid
9.2
Exceptional
Sagar from India
Couple
Deluxe King Room
Stayed 3 nights in February 2019

Perfect location. Amazing staff. Terrific food. Only down side was below part noise insulation. ”

Food at The Boulevard was terrific. We had South of Vindhyas on our mind as well but couldn't make it as we had little time on hand. Staff at the hotel is very courteous and well trained. So much so that I still remember names of some people - Rehman from Boulevard, Leslie who helped me with digital key problem and Ashok the house keeping staff. Only issue I see is bad sound insulation. Maybe we were staying at the older wing of the hotel and the new part maybe better. But in my room I could hear noises from the lobby, upper and adjacent rooms. Btw I passed by Mr Kamat during my stay but wasn't sure if it was him. Later I asked a manager to confirm. He was with some other guests and I was pleased to see how much he cared for his guests.

Reviewed February 24, 2019

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10.0
Exceptional
ABDULLATIF from India
Business traveler
Deluxe King Room
Stayed 2 nights in August 2021

Best hotel and best location ”

Good staff specially Salman and Kunal , Akshay

Reviewed August 30, 2021

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Dear Mr. Abdullatif, Namaskar! We thank you for choosing The Orchid Mumbai for your recent stay and sharing your valuable feedback with us. Your generous feedback has been well received and will install the confidence in us to create such memorable experiences for all visiting guests. We duly hope you would give us an opportunity to serve you with the best services which you are accustomed to. Do let us know for any further assistance, we would remain at your disposal. Regards, The Orchid Mumbai

Responded October 07, 2021
The Orchid
10.0
Exceptional
Ankesh from India
Business traveler
Executive Room
Stayed 3 nights in November 2021

The Best Hotel in town”

I like the hotel for its courteous staff. Very helpful.

Reviewed May 10, 2022

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10.0
Exceptional
Richard from Australia
Business traveler
Deluxe King Room
Stayed 3 nights in February 2020

Excellent”

Great location for the airport, good quality all round for the price. Recommended.

Reviewed March 05, 2020

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Dear Mr. Richard, Namaskar! We thank you for choosing The Orchid Mumbai for your recent stay and sharing your valuable feedback with us. Your generous feedback has been well received and will install the confidence in us to create such memorable experiences for all visiting guests. We duly hope you would give us an opportunity to serve you with the best services which you are accustomed to. Do let us know for any further assistance, we would remain at your disposal. Regards, The Orchid Mumbai

Responded October 07, 2021
The Orchid
10.0
Exceptional
Reenal from Fiji
Couple
Club Room
Stayed 3 nights in January 2019

Exceptional”

Perfect staff who were always willing to help you with all requests.

Reviewed January 11, 2019

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Dear Reenal, Namaskar! Thank you for taking time out and giving us your valuable feedback. We value your cherished notes that proclaim us to be personalized and value for money. As we continue our journey towards consistency and customization in rendered services, we look forward to welcoming you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai

Responded September 04, 2019
The Orchid
10.0
Exceptional
Mr.Zulfequar from India
Business traveler
Deluxe King Room
Stayed 1 night in February 2021

Value for MONEY”

Excellent ambiance and best Customer service experience..

Reviewed February 10, 2021

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Dear Mr. Zulfequar, Namaskar! We Thank You for choosing The Orchid Mumbai for your recent experience and sharing your valuable ratings with us. We are delighted to know that you have had a pleasant experience with us. We look forward to an opportunity to welcome you back soon assuring the best services always. Thanking You. Warm Regards, General Manager The Orchid Mumbai

Responded March 21, 2021
The Orchid
10.0
Exceptional
Akshay from India
Couple
Deluxe King Room
Stayed 1 night in August 2021

It's a Delightful Premium Experience”

Clean Room, Helpful Staff and Round the clock service.

Reviewed August 08, 2021

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Namaskar! We thank you for choosing The Orchid Mumbai for your recent stay and sharing your valuable feedback with us. Your generous feedback has been well received and will install the confidence in us to create such memorable experiences for all visiting guests. We duly hope you would give us an opportunity to serve you with the best services which you are accustomed to. Do let us know for any further assistance, we would remain at your disposal. Regards, The Orchid Mumbai

Responded October 07, 2021
The Orchid
10.0
Exceptional
Rajendra from India
Business traveler
Deluxe King Room
Stayed 2 nights in August 2018

Good hospitality with reasonable room charges ”

Excellent food and Vegetarian breakfast of Vindhyas

Reviewed January 25, 2019

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Dear Rajendra, Namaskar! Thank you for taking time out and giving us your fabulous feedback. We are delighted with your appreciation for food quality and service , something that we boast ourselves on. We look forward to welcome you with better treats and exemplary service on your return at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai

Responded September 05, 2019
The Orchid
10.0
Exceptional
lee from South Africa
Couple
Deluxe King Room
Stayed 2 nights in March 2019

Most amazing”

The staff was very friendly and the hotel is amazing

Reviewed March 26, 2019

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Dear Lee, Namaskar! Thank you for taking time out and giving us your valuable feedback. We stand indebted to your words of praise that glorify us as an excellent service provider. As we continue our journey towards consistency and customization in rendered services, we look forward to welcoming you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai

Responded September 05, 2019
The Orchid
10.0
Exceptional
Abhishek from Singapore
Business traveler
Executive Room
Stayed 1 night in January 2019

Excellent hotel ”

Big rooms, everything nice like good 4 star hotel.

Reviewed January 17, 2019

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Dear Abhishek, Namaskar! Thank you for taking time out and giving us your valuable feedback. We value your cherished notes that proclaim us to be personalized and value for money. As we continue our journey towards consistency and customization in rendered services, we look forward to welcoming you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai

Responded September 04, 2019
The Orchid
9.6
Exceptional
Ashish from India
Family with young children
Deluxe King Room
Stayed 2 nights in November 2021

Exceptional”

Mr.Weesley Manager at VileParle is one the best Customer-Centric person ever seen. Both kids (13 years & 20 years ) enjoyed the hospitality from The Orchid. I really recommend this hotel for family vacations.

Reviewed November 30, 2021

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9.2
Exceptional
Jigar from India
Family with young children
Deluxe King Room
Stayed 1 night in February 2020

Great hotel, not so great food, overwhelmed staff”

The entry and exit can be chaotic as the staff seems overwhelmed. Food quality not 4 star or 5 star. I would rather eat on streets in Mumbai. We had food at Vindhya, after that my wife and mother in law had diarrhea and stomach ache. As far as amenities, space, ambiance, and facilities great hotel.

Reviewed February 29, 2020

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Dear Guest, Namaskar! We thank you for your valuable feedback and duly acknowledge it, on the outset of the event, we deeply regret the inconvenience caused during your recent stay, we certainly are in full agreement with you, indeed esteemed and valued guest such as yourself would only prefer minimalistic attention coupled with attentive and homely service. We earnestly request you to treat this incident in isolation and not our usual standards, we duly hope you would give us an opportunity to serve you with the best services which you are accustomed to. Do let us know for any further assistance, we would remain at your disposal. Thanking You. Warm Regards, The Orchid Mumbai

Responded October 07, 2021
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