The Peninsula Shanghai
For travelers who want to take in the sights and sounds of Shanghai, The Peninsula Shanghai is the perfect choice. Its convenient location right in the city center allows you more time to see all that Shanghai has to offer. Enjoy more possibilities on your vacation at The Peninsula Shanghai, with its convenient location just 210 m from the The Bund (Wai Tan).
At The Peninsula Shanghai, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Shanghai is made even more convenient with the taxi and car hire services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the The Peninsula Shanghai. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at The Peninsula Shanghai are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find daily newspaper, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at The Peninsula Shanghai. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
Enjoy the countless activities offered at The Peninsula Shanghai. A relaxing end to every day is possible with a visit to the massage, hot tub, salon and spa. Don't forget to make a visit or two to the hotel's pool. At The Peninsula Shanghai, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's yoga room. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.
Around the property
An array of attractions are a must-see while visiting Shanghai. Be sure to visit Oriental Pearl Tower located 970 m away, an item on every checklist of those who travel to Shanghai. A great museum trip can be had at Shanghai Museum (Shanghai Bowuguan) located 2.0 km away, with local art that provides a sense of the region.
Excellent service”
I would like to commend on the excellent service provided by the staff of The Peninsula Shanghai during my stay there. I had travelled with my mum in Dec and on the 1st night on our arrival, I was feeling unwell and my mum called the reception for help. The duty manager of that night (unfortunately we did not catch his name) promptly called the ambulance and had us sent to the nearest hospital for treatment. While I stayed overnight for further observation, my mum had to manage the checkout from the hotel by herself on the 2nd day. During her checkout, the on-duty manager Mr Fernando Han showed care and concern over my condition and volunteered to have his staff send sandwiches directly to the hospital to ensure my mum had her dinner well taken care of. Their service and genuine concern touched our hearts and we were very comforted with the care given. I will definitely stay there again when I have the chance next time. Thank you to the wonderful staff of The Peninsula Shanghai!
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Exceptional”
First and foremost, the SERVICE. Outstanding! Love the little things they do like bringing up snacks and fruits. They're also incredibly fast at serving you, be it bringing you the room slippers you asked for or replenishing the water bottles in the room. The location, also great, right across the Bund. Our suite had a perfect view and we were so impressed by all the facilities! Of course, cleanliness was hardly a problem, and all the staff were polite and helpful. Overall, it was a fantastic stay and I wish we could have stayed for more than three nights...
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One of the best Hotel in Shanghai without any question”
Peninsula is a special place where harmony, serenity, luxury and excellent service are all together as an evidence. The room are classic and luxury with a touch of modernity, the spa and the swiming pool are great, quiet and class. The quality of the food whatever you are ordering is always perfect and tasty, and nicely served. The breakfast is a must to do in the Lobby with the music and the service. It is years I am coming since the opening I was never disapointed. It is definitely a top in Shanghai.
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Superb”
Everything's flawless. Concierge is exceptionally professional and helpful. We had very good dinner at Sir Elly, well taken off by Cathy. A memorable stay and I would recommend to anyone
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Excellent in every aspect”
Luxury hotel on the highest level: top location, lavish property, Immaculate service, outstanding cuisine. A must-see rooftop bar, an amazing restaurant, outstanding concierge service...and much more. All of this comes at a price, but it's totally worth it!
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The Best in Shanghai”
Extraordinary in every sense.
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Exceptional”
So far the best staying experience I. Shanghai, mind u I go to SH often
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Prompt service but lack human touch ”
All staff greeted me whenever wherever I met them. They provided prompt service like robots. However when I asked a staff around midnight if he was working alone, he didn't seem to know how to reply as this wasn't programmed. He just asked if I needed any help. It has given me that staff don't seem to have time to talk to me or help FURTHER. The air condition system is centralized. I could only adjust the ventilation but not the room temperature (meaning I've to contact someone to fix that) . Toilet flushing power was weak and the curtain couldn't be opened and closed by pressing the button. I had to call the housekeeping to help for the latter.
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Best of Classy Shanghai with Modern Comforts”
I was contemplating between Waldorf Astoria and Peninsula and after reading reviews, decided to put my money on Peninsula and I was not disappointed. Located on the historical Bund of Shanghai, the Peninsula brought out the classy Shanghai with all the modern comforts as Peninsula is known for. Decor was plush and comfortable, and we were warmly greeted by all staff. Check in was a bit tedious as expected in China due to the medley of paperwork and forms that the reception had to fill in. However, the room was spacious and all amenities were in place. I was impressed with the finishings as having lived in Shanghai before, I am well aware of how hard it is to get good quality furnishing work done, but everything from elevator doors to the hidden drawers in the room which revealed a coffee machine, a fax machine, storage drawers, safe, etc are very well done. The bed was perfectly comfortable, firm but not hard and pillows are of the right softness. Concierge was very helpful with directions and the location of the Peninsula was great, near all the places that I wanted to go and within walking distance to most of them. Taxis are also easy to get and most taxis know the Peninsula as the best hotel in Shanghai. I was informed by the taxi driver who took me to the hotel that there is no better hotel in Shanghai, and I was not disappointed.
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Best service at the best location possible!”
Peninsula has always been one of my favorite hotels in the world. This time I decided to try the Peninsula in Shanghai, and I was very glad I've made the right choice. On arrival, the staff were well-trained, friendly and ready to help, and they do have answers to all your questions. The bed of Peninsula is, in my view, one of the things I love the most about this hotel chain…they are so unbelievably comfortable you'd drift off to sleep in no time and always have trouble waking up in the mornings. Since the package I bought comes with spa credits, I used their ESPA for the very first time. My masseuse was very attentive and friendly, giving me tips and suggestions on how to release stress and body tension. Facility is complete, clean, and spacious. Overall, a great spa! I've also tried the hotel bar "Salon de Ning," located on the underground floor. The decor is fantastic with its glamour and decadence, plus the private alcoves designed with different themes. I usually don't like live bands considering the likelihood of them butchering the songs by trying to hard, but this live band was awesome, singing songs in many different languages to cater to the diversity of the crowd. The cocktails were well-made too. The location cannot be more perfect. Peninsula is located right off the Bund, with walking distance to many great restaurants and nightlife spots, as well as galleries and fashion boutiques. All in all, it was a very memorable stay at the Peninsula Shanghai, I will most definitely come back again!
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A true flagship hotel”
I have stayed in numerous 5-star hotels but my stay at the Peninsula Shanghai has highlighted the difference between a standard 5-star hotel, and a flagship hotel. The grounds and common areas are beautifully and tastefully designed. There is great attention to detail, and a lot of elements which please the senses while avoiding being gaudy which happens too often in these Shanghai properties. The pool, gym, and spa facilities are the best I've ever been to. Service at the pool is attentive without being intrusive. The design is immaculate. Music is played underwater in the pool. The rooms are the best part of the stay. Beds are some of the most comfortable I've slept in. In-room facilities are perfect. I also had the pleasure of using the inroom printer for work. Set-up is a breeze and convenience is unmatched. Even the most basic room is comparable to junior suites of other 4-star, 5-star hotels. The hotel is located at the end of the bund. This is an excellent location as it is further away from the very busy, tourist heavy areas and is significantly quieter than properties 2 or 3 blocks towards the center. If you are staying in Shanghai, and you have the budget, stay here.
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Great hotel but still can find issues”
The hotel is great - one of the best in shanghai no doubt. Except when it comes to standard as high as the peninsula it is disappointing to find the bathtub drainage not working, which foil our attempt to go back for a second and third soak. The swimming pool. First of all be careful when walking along the pool side. For some reason no thought was spent to consider the slippery marble floor with no easy drainage. So water accumulate and staff have to come back to remove water periodically. Even when staff are at it the slightly wet floor is a trap. What were they thinking? Second the pool being indoor is a little cold. It's good for the swimmers but kids who play in the water get a little chilly after a little while. Then there is the legendary (the legend probably came from the Hong Kong flagship property and it is being replicated in shanghai) peninsula afternoon tea. On weekends it becomes such a popular "thing to do, place to be seen" thing for (newly) rich locals that the lobby cafe transforms into a bit of a zoo (or Chinese wet market) - point is its crowded and noisy and it's outright unpleasant. Takes away from the whole peninsula experience to be honest. I'm seriously thinking of writing the general manager a friendly letter to talk about these but have been too busy...
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La Grande Dame of Shanghai Bund”
Had a thoroughly enjoyable stay in the Peninsula again. What I love most about staying in Peninsula is a) All taxi drivers know the location, so no fuss with directions like other hotels b) Concierge - as I was there for a wedding, the concierge helped with several bookings of restaurants, bars and clubs - everything was managed excellently and we had fantastic tables because of the concierge. c) Rooftop bar - fantastic view of the Bund - great because there is al fresco area as well as indoor lounge. Service in the rooftop bar can be improved a tad though, but the front office and concierge are absolutely world class.
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Immaculate hotel”
Stunning new hotel with the most magnificent view of the Bund. Situated close to shopping and the business district is just across the river. The hotel is fairly new so it was a great time to stay. I would not hesitate to boom at the Peninsula Shanghai again or recommend it to anyone.
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Great location and equally great services”
We travel to many different parts of the world and Shanghai Peninsula Hotel is one of the best hotels we experienced. It is located right along the bund and the services by staff members were definitely high standard.
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Fine hotel”
very nice new hotel at the rock bund. nice room finishing and spacious. it is at the end of the bund and easy excess to rock bund, bund, and walking street. peace hotel is around the corner which is cool for their historic interior as well. many nice restaurants, boutiques, and bars within walking distance from bund3-18. rock bund has a nice walk and ram museum.many high end boutiques just right underneath the hotel itself, chanel,prada,armani etc
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EXtraordinary, one of the top worldwide Hotel”
It is many times already I had the chance to stay at the Peninsula Shanghai.It is not only a chain with a name it worth each star they have, even more. The Hotel is splendid from the lobby,rooms, restaurants,Spa, nothing is missing.The room are amazing, class,classic style with a touch of technology,3separate space inside each room (dressing,bathroom and bedroom).Everything is at the right place.The quality of the service is excellent, they are always available, efficient, nice,respectful. What is making the Peninula to be the right place, the touch of class and perfection.MY favorite in Shanghai.
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A great hotel. Highly recommended”
I absolutely have no complain about anything of my stay in Peninsula. From service to dining to the convenience! This hotel is always the best choice when you need to stay in shanghai. The room I got is facing Pudong river and had wonderful view from my window!! awesome!!! They have great SPA!!
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Great atmosphere. Big room. Acceptable services.”
when i had afternoon tea at peninsula in hong kong, i didn't really enjoy it and so i was not expecting a stay at peninsula in shanghai to be that great. but it was betrayed, luckily. the room was very spacious and its bathroom was also big and comfortable. the only disappointment was that i could not reach them by email properly. i went to their website and sent to an email to the address shown to ask for special surprise for my wife, who spent her birthday there. i emailed them on the previous day of my stay, but my original email came back without reaching them properly.... therefore, we got nothing for her birthday. well, i should have made a phone call for such type of requests, really.
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Amazing hotel”
The service and the location are the best. It's next to the amazing bund and surrounded by the best restaurants in Shanghai for those who don't want to travel to far for the best meals
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