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7.7
Very good
1,597 reviews
1,597 reviews
"Clean, good facilities"
"Staff very helpful , clean"
"Great location beside 7E & near to Kuantan town attractions."
"Great location and helpful staff."
"The room is good and relatively spacious."
8.2
Excellent
Location rating score
The Riverbank Hotel & Spa
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Kuantan City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Teluk Cempedak Beach. Massage and spa are among the special facilities that will enhance your stay with on-site convenience.
Hygiene Plus
Located in heart of Kuantan
Check-in [24-hour]
Excellent view
Inside city center
Front desk [24-hour]
Car park
Free Wi-Fi in all rooms!
Luggage storage
Contactless check-in/out
Spa
Shops
Wi-Fi in public areas
6 travelers have booked today.
Value for money | 7.8 |
Location rating | 8.2 |
Nearest airport | Sultan Haji Ahmad Shah Airport (KUA) |
Distance to airport | 12.6 km |
Is car parking available at The Riverbank Hotel & Spa?
The Riverbank Hotel & Spa has car park nearby with charges applied for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
Does The Riverbank Hotel & Spa have an option for contactless check-in and check-out?
At The Riverbank Hotel & Spa, guest visitors can take part in contactless check-in and check-out option offered by this property for your convenience and safety.
What interesting attractions are in close proximty of The Riverbank Hotel & Spa that are in walking range?
While remaining at The Riverbank Hotel & Spa, jump start your vacation by exploring the closest attractions that are within walking distance to the property which include Masjid Sultan Ahmad Shah, Laman Teruntum, and Universiti Islam Antarabangsa Cawangan Kuantan.
What was the average room rate for The Riverbank Hotel & Spa been in the past month?
The average room rate for The Riverbank Hotel & Spa in the past month is 108.48 MYR, compared to city's average of 152.86 MYR.
In which languages can The Riverbank Hotel & Spa's personnel communicate?
The Riverbank Hotel & Spa can speak in 4 languages and supports widely used languages such as English and Mandarin Chinese for guest visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What do past travelers love most about The Riverbank Hotel & Spa?
Past guests that stayed at The Riverbank Hotel & Spa have given this property a rating of 8.15 for its excellent location as the major highlight for their stay.
What is the verified guest review consensus about The Riverbank Hotel & Spa's food?
70.0% of our past visitor reviews have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for The Riverbank Hotel & Spa down in the review.
What is the closest train, metro, or bus station to The Riverbank Hotel & Spa?
The closest train, metro, or bus station is Terminal Sentral Kuantan Bus Station, 5579.66 m away from The Riverbank Hotel & Spa.
What popular shopping places are in close proximity to The Riverbank Hotel & Spa?
Shopping options in The Riverbank Hotel & Spa’s Kuantan City neighborhood consists of Gio Mall, Berjaya Megamall, and Berjaya Magamall.
What time is check-in and check-out at The Riverbank Hotel & Spa?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified hours may be charged an additional fee.
What is the closest airport to The Riverbank Hotel & Spa?
The closest airport to The Riverbank Hotel & Spa is Sultan Haji Ahmad Shah Airport, 13.0 km away.
8
"Clean, good facilities"
NUR
|
June 6, 2023
8
"Staff very helpful , clean"
Chris
|
March 27, 2023
8.4
"Great location beside 7E & near to Kuantan town attractions."
Azhar
|
May 21, 2023
Experience Tranquility and Convenience at The Riverbank Hotel & Spa in Kuantan
The Riverbank Hotel & Spa in Kuantan, Malaysia offers an array of facilities that cater to the needs of its guests. From the convenience store to the shops, guests can easily find whatever they need without leaving the hotel. Those looking to relax and unwind can take advantage of the massage and spa services, while those who need to stay connected can enjoy the Wi-Fi in public areas and Free Wi-Fi in all rooms. The hotel also offers luggage storage, daily housekeeping, and self-parking, although car park charges are applied. With these facilities, guests can experience tranquility and convenience all in one place at The Riverbank Hotel & Spa.
Room Types at The Riverbank Hotel & Spa
The Riverbank Hotel & Spa in Kuantan, Malaysia offers a variety of room types to suit the needs of every traveler. Guests can choose from Deluxe Twin rooms with 2 single beds, Family Suites with either 1 single or 1 queen bed, Family Suite L with 1 king or bunk bed, Junior Suite Triple with 1 single or 1 king bed, River View Rooms with 1 queen or 1 single bed, Riverview Queen rooms with 1 queen bed, Standard Queen rooms with 1 queen bed, Superior King rooms with 1 king bed, and Superior Queen rooms with 1 queen bed.
Explore the Best of Kuantan from The Riverbank Hotel & Spa
The Riverbank Hotel & Spa is located in the heart of Kuantan, surrounded by a plethora of landmarks and attractions. Guests can indulge in retail therapy at the nearby East Coast Mall, Berjaya Megamall, and Kuantan Parade. For those seeking a spiritual experience, Masjid Sultan Ahmad Shah is just a short walk away. Nature enthusiasts can take a stroll through Taman Esplanade or soak up the sun at Tanjung Harapan. And for those looking for a unique shopping experience, Gio Mall is just a short drive away. With so much to see and do in the surrounding area, The Riverbank Hotel & Spa is the perfect base for exploring all that Kuantan has to offer.
Exceptional Staff and Clean Facilities
The Riverbank Hotel & Spa in Kuantan, Malaysia has received numerous positive reviews from customers who have experienced exceptional service and cleanliness during their stay. Guests have praised the hotel's friendly and kind staff who go above and beyond to ensure a comfortable and enjoyable stay. The hotel's location is also a highlight for many guests, with convenient access to nearby attractions. Additionally, customers have raved about the hotel's clean and well-maintained facilities, including superb air conditioning and comfortable rooms. Overall, The Riverbank Hotel & Spa is a top choice for travelers seeking exceptional service and cleanliness in Kuantan.
Exceptional Customer Ratings at The Riverbank Hotel & Spa
The Riverbank Hotel & Spa in Kuantan, Malaysia has received exceptional customer ratings on Agoda, with an overall score of 7.7. The hotel's value for money has been rated at 7.8, which is highly appreciated by guests. The location of the hotel has been rated at an impressive 8.1, making it a convenient choice for travelers. The staff performance has also been rated highly, with an 8.0 rating. Guests have also appreciated the cleanliness of the hotel, which has been rated at 7.5. Although the facilities have been rated at 7.0, guests have still enjoyed their stay at The Riverbank Hotel & Spa. With these excellent ratings, it's no wonder that The Riverbank Hotel & Spa is a popular choice for travelers visiting Kuantan, Malaysia.
7
Housekeeping
23 mentions
Car Park
22 mentions
Internet
4 mentions
Beach
1 mention
8.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.
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Located in heart of Kuantan
Free Wi-Fi in all rooms!
Daily housekeeping
Shops
Good location! ”
Really recommended for those looking for a room with the closest location to the tower and attractions in Kuantan city. Accommodation facilities are also very good. Will come again soon.. 😊👍
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Dear En Khairul, Thank you for the positive comment and look forward to welcoming you again Best Regards The Riverbank Hotel
an excellent place for staycation”
clean, cozy, convinience and relaxing to be here.
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Thankyou for staying here. Hoping to see you again!
RECOMMENDED PLACE HOTEL”
Staff is so polite, kind and helpful. Around the hotel is Bandaraya Kuantan have a great time to see Menara Kuantan, have a lot of heaven place to eat like shellout famous in Kuantan TCSO, KFC in front hotel, 7e, Sungai Kuantan, Taman Teruntum, MCD, cafe, hospital, Masjid Negeri around hotel, carboat Taman Kerang, near to Teluk Chempedak also. I like this reverview room hotel for couple. Will repeat our short vacay to stay here.Reserved parking! Yeay Im so happy with my husband. Thank you very much staff Riverbank Hotel & Spa! You make me feel so important.
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Hi, Thank you for the positive comment and look forward to welcoming you again Thank you for staying here. Best Regards The Riverbank Hotel
Weekend getaway”
If you plan to visit kuantan the riverbank hotel is the best hotel in town. Walk distance to kuantan 188 tower. Hotel staff is friendly and can suggest places to go.
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Hi, Thank you for the positive comment and look forward to welcoming you again Thank you for staying here. Best Regards The Riverbank Hotel
Budget Accommodation with Excellent Location”
Nice hotel, friendly staff, complete amenities (got hairdryer). The room is quite spacious, got big bathroom with glassdoor, high-speed wifi and large TV. Located walking distance to Padang MPK2, Lila Wadi cafe & riverside walk path. Got food court behind the hotel. Downside only limited parking but can park about 50 meters beside the hotel, public car park so need to by parking coupon.
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Sorry for any inconvenient that you experience. Thank you for your feedback, we will improve more. Hope to see you again. Best regards, The Riverbank Hotel
Good!”
Clean and spacious. Great breakfast. Parking not the best but can be better. Comfort at an affordable price!
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Hi, Thank you for the positive comment and look forward to welcoming you again Thank you for staying here. Best Regards The Riverbank Hotel
FAMILY VACATION ”
It’s recommended for family holidays to stay at heart of town.
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Dear Mr Khin, Thank you for the positive comment and look forward to welcoming you again Best Regards The Riverbank Hotel
Best budget hotel in kuantan”
Location superb at riverside of kuantan river,clean and beautiful room,friendly staff really helpfull.
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Hi, Thank you for the positive comment and look forward to welcoming you again Thank you for staying here. Best Regards The Riverbank Hotel
Hotel terbaik, Tengah bandar kuatan”
Location superb at riverside of kuantan river,clean and beautiful room,friendly staff really helpfull.
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Hi, Thank you for the positive comment and look forward to welcoming you again Thank you for staying here. Best Regards The Riverbank Hotel
Nice Hotel”
The hotel location is very strategic near to a lot of groceries shop and restaurant, nice room with clean linen and comfy bed and pillow.
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Hi, Thank you for the positive comment and look forward to welcoming you again Thank you for staying here. Best Regards The Riverbank Hotel
Exceptional”
Worth staying here. Not expensive, center of town, near to lots of restaurants. Pleasant hotel to stay.
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Hi, Thank you for the positive comment and look forward to welcoming you again Thank you for staying here. Best Regards The Riverbank Hotel
Location is good, cleaness, friendy customer service, value for what we paid”
Will be back😃
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Hi, Thank you for the positive comment and look forward to welcoming you again Thank you for staying here. Best Regards The Riverbank Hotel
Good Location ”
Pro : nearest to the Kuantan Esplanade and Menara 188 Cons: parking is very limited. Hotel does not provide Spa anymore
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Hi, Thank you for the positive comment and look forward to welcoming you again Thank you for staying here. Best Regards The Riverbank Hotel
Awesome bed and had very good night sleep”
The air conditioning is superb and the staff is friendly
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Hi, Thank you for the positive comment and look forward to welcoming you again Thank you for staying here. Best Regards The Riverbank Hotel
Good location”
Good location, very clean facilities and helpful + friendly crew.
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Hi, Thank you for the positive comment and look forward to welcoming you again Thank you for staying here. Best Regards The Riverbank Hotel
Strategic area”
Strategic area, just walk only and the hotel is good
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Hi, Thank you for the positive comment and look forward to welcoming you again Thank you for staying here. Best Regards The Riverbank Hotel
Strategic location and clean”
Strategic location and clean
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Hi, Thank you for the positive comment and look forward to welcoming you again Thank you for staying here. Best Regards The Riverbank Hotel
Recommended for solo travel,couples and family”
Choose riverview room. .room design looks simple but elegant. . Very recommended. . 👍👍
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Hi, Thank you for the positive comment and look forward to welcoming you again Thank you for staying here. Best Regards The Riverbank Hotel
Exceptional”
All ok and good, congratulations!9
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Hi, Thank you for the positive comment and look forward to welcoming you again Thank you for staying here. Best Regards The Riverbank Hotel
STRATEGIC LOCATION”
Near the riverbanks, lots of food stall along the way, a few meters from menara kuantan
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Hi, Thank you for the positive comment and look forward to welcoming you again Thank you for staying here. Best Regards The Riverbank Hotel