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Villaggio Hotel Abu Dhabi
Villaggio Hotel Abu Dhabi
Villaggio Hotel Abu Dhabi
Villaggio Hotel Abu Dhabi
Villaggio Hotel Abu Dhabi
Villaggio Hotel Abu Dhabi
Villaggio Hotel Abu Dhabi

Removed from saved list

7

Very good

1,750 reviews

1,750 reviews

Housekeeping24
Car Park3
Swimming Pool2
See map

7.2

Very good

Location rating score

Very good location - 710 meters from city center
Parking
FREE
Popular landmarks
Heritage Village 5.8 km
Louvre Abu Dhabi 6.6 km
Marina Mall 6.6 km
Observation Deck at 300 6.7 km
Emirates Palace 7.3 km
Sheikh Zayed Grand Mosque Center 11.3 km
Yas Waterworld Abu Dhabi 21.5 km
Yas Marina Circuit 22.0 km
Ferrari World Abu Dhabi 22.2 km
Yas Mall 22.4 km
Nearby landmarks
Delma Park 310 m
NEWAGE CLINIC 340 m
Dubai smile dental clinic 340 m
Sehat Al Emarat Pharmacy 680 m
Seha Emirates Hospital 690 m
Dar Al Shifaa Hospital 730 m
Blue Moon Pharmacy 770 m
Pergil.burjeel 830 m
Prince Medical Centre 910 m
Palm Community Pharmacy 930 m

Villaggio Hotel Abu Dhabi

Al Salam Street, City Center, Abu Dhabi, United Arab Emirates - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the City Center part of Abu Dhabi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sheikh Zayed Grand Mosque Center. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Steamroom

Currency exchange

Daily housekeeping

Staff Vaccination
Hygiene Plus
Wellness
97% of staff fully vaccinated

97% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

BBQ facilities

Luggage storage

This property is in high demand!

29 travelers have booked today.

Value for money7.1
Distance to city center5.1 km
Location rating7.2
Nearest airportAl Bateen Executive Airport (AZI)
Distance to airport8.5 km

Rooms available at Villaggio Hotel Abu Dhabi

Deluxe Room
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 38 m²/409 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Superior Room King
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 46 m²/495 ft²
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
Royal Suite with Private Pool
...
  • Room size: 55 m²/592 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 62 m²/667 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Single Standard
...
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 30 m²/323 ft²
  • Shower
Enter dates to see prices
Standard Single Room(1 Queen Bed)
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Villaggio Hotel Abu Dhabi?

Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Villaggio Hotel Abu Dhabi?

A stay at Villaggio Hotel Abu Dhabi also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Villaggio Hotel Abu Dhabi has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel.

Is breakfast offered at Villaggio Hotel Abu Dhabi?

Start your mornings right, with the continental and buffet breakfast options offered at Villaggio Hotel Abu Dhabi. There's an additional charge of 45 AED for adults and 30 AED for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Villaggio Hotel Abu Dhabi?

Villaggio Hotel Abu Dhabi features 2 on-site restaurants for your dining convenience. Meals served include dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

What is the smoking policy at Villaggio Hotel Abu Dhabi?

Villaggio Hotel Abu Dhabi does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest airport to Villaggio Hotel Abu Dhabi?

The closest airport to Villaggio Hotel Abu Dhabi is Al Bateen Executive Airport, 8.4 km away.

What is the closest train, metro, or bus station to Villaggio Hotel Abu Dhabi?

The closest train, metro, or bus station is Abu Dhabi Central Bus Station, 1.2 km away from Villaggio Hotel Abu Dhabi.

What restaurants are nearby Villaggio Hotel Abu Dhabi?

Villaggio Hotel Abu Dhabi is located in City Center, famous for good restaurants such as Desert Lotus Thai Bistro & Sushi, Bait Yaffa Restaurant and MONO.

What popular shopping places are close to Villaggio Hotel Abu Dhabi?

Shopping options in Villaggio Hotel Abu Dhabi’s City Center neighborhood include Abu Dhabi Mall, Al Wahda Mall and Madinat Zayed Shopping Center.

What are popular attractions near Villaggio Hotel Abu Dhabi?

Villaggio Hotel Abu Dhabi is located in City Center area, which is famous for attractions such as Sheikh Zayed Grand Mosque Center, Umm Al Emarat Park and Emirates National Auto Museum.

What popular beaches are close to Villaggio Hotel Abu Dhabi?

Villaggio Hotel Abu Dhabi is located in the City Center area, which includes Al Bateen Beach.

What popular natural sightseeing spots are close to Villaggio Hotel Abu Dhabi?

Villaggio Hotel Abu Dhabi is located within City Center, which makes it conveniently close to natural sights including Eastern Mangrove Lagoon National Park, proworks recruitment and bin ghareeb home.

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Explore the neighborhood

What people love about Villaggio Hotel Abu Dhabi

  • 10

    Exceptional
    Staff 

    "Was warmly welcomed by staff."

    Cheslyn

    |

    September 17, 2022

  • 10

    Exceptional

    "Its an awesome place moreover a peaceful place to enjoy."

    Unnimaya

    |

    September 16, 2022

  • 10

    Exceptional

    "Everything was excellent"

    Mujtaba

    |

    September 8, 2022

Overall rating:

7

Very good
1,750 reviews
Cleanliness
7.1
Facilities
6.7
Location
7.2
Read all reviews >
What travelers say they love:
I will surely book again and recommend the place to my famil...
jb from United Arab Emirates
Couple
More about Villaggio Hotel Abu Dhabi

More about Villaggio Hotel Abu Dhabi

Villaggio Hotel Abu Dhabi

Wake up to a magical day and enjoy all that Abu Dhabi offers with a stay at Villaggio Hotel Abu Dhabi.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Villaggio Hotel Abu Dhabi. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides shuttle services to help you find what you want in Abu Dhabi. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Villaggio Hotel Abu Dhabi. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Villaggio Hotel Abu Dhabi include rooms with separate living room and balcony or terrace. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee and mini bar in some rooms. Villaggio Hotel Abu Dhabi also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Villaggio Hotel Abu Dhabi caters to its guests varied dietary restrictions with cuisine types such as halal available.
Have fun at night with your travel companions right at the hotel's bar and nightclub. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Villaggio Hotel Abu Dhabi offers unique recreational opportunities for all guests. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, salon, steam room and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

Take some time to explore Abu Dhabi. One of the city's most iconic and famous buildings is Emirates Palace, located 7.3 km away.


Reasons to stay here

Rooms here are cheaper than 97% of accommodations in the city.

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Amenities and facilities
Good
Facilities

6.7

Languages spoken

  • English
  • Arabic
  • Filipino
  • Hindi

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Karaoke
  • Massage
  • Nightclub
  • On-site entertainment
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area

For the kids

  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site

Resto

  • Cuisine: International
  • Menu: Buffet, A-la-carte

The Village Club Restaurant

  • Cuisine: International, Grill/BBQ
  • Menu: Buffet, A-la-carte

Sennara

  • Cuisine: Seafood, Grill/BBQ
  • Menu: Buffet

illy coffee store @ T-Garden

  • No additional information available
Location
Al Salam Street, City Center, Abu Dhabi, United Arab Emirates
Very good
Location

7.2

Airports

  • Al Bateen Executive Airport (AZI)
    8.5 km 11 min drive
  • Abu Dhabi International Airport (AUH)
    26.8 km 26 min drive

Public transportation

  • Abu Dhabi Central Bus Station
    1.3 km

Hospital or clinic

  • NEWAGE CLINIC
    340 m

Shopping

  • Marina Mall
    6.6 km

Convenience store

  • Adnoc Oasis
    740 m

Cash withdrawal

  • ATM
    120 m
What's nearby

Popular landmarks

  • Heritage Village
    5.8 km
  • Louvre Abu Dhabi
    6.6 km
  • Marina Mall
    6.6 km
  • Observation Deck at 300
    6.7 km
  • Emirates Palace
    7.3 km
  • Sheikh Zayed Grand Mosque Center
    11.3 km
  • Yas Waterworld Abu Dhabi
    21.5 km
  • Yas Marina Circuit
    22.0 km
  • Ferrari World Abu Dhabi
    22.2 km
  • Yas Mall
    22.4 km

Nearby landmarks

  • Delma Park
    310 m
  • NEWAGE CLINIC
    340 m
  • Dubai smile dental clinic
    340 m
  • Sehat Al Emarat Pharmacy
    680 m
  • Seha Emirates Hospital
    690 m
  • Dar Al Shifaa Hospital
    730 m
  • Blue Moon Pharmacy
    770 m
  • Pergil.burjeel
    830 m
  • Prince Medical Centre
    910 m
  • Palm Community Pharmacy
    930 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
  • The property requires a refundable security deposit of AED 250 upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until13:00

Getting around

  • Distance from city center5.1 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)45 AED

The property

  • Local Tax ID/ Rental License100378346900003
  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors3
  • Number of restaurants2
  • Number of rooms 130
  • Room voltage220
  • Year property opened2008
  • Most recent renovation2019

Reviews of Villaggio Hotel Abu Dhabi from real guests

Provided by verified guests of Agoda
Cleanliness7.1
Facilities6.7
Location7.2
Service6.9
Value for money7.1
High score for Abu Dhabi
Rating
9+ Exceptional (88)
8-9 Excellent (22)
7-8 Very Good (45)
6-7 Good (27)
<6 Below Expectation (150)
Time of the year
Mar - May (66)
Jun - Aug (73)
Sep - Nov (75)
Dec - Feb (118)
All guests (1,059)
All room types
All languages
Showing 332 verified guest comments
12345
10.0
Exceptional
Heba from United Arab Emirates
Business traveler
Single Standard
Stayed 5 nights in January 2022

Wonderful!!”

I absolutely recommend this resort!! The receptionists and staff members are very hospitable and professional, especially Mr Mohammed who was very helpful and provided us with a wonderful room that met all my expectations and needs!! The room was very clean and comfortable for our stay. This is my first time staying here but it certainly Won’t be my last! Highly recommend.

Reviewed January 12, 2022

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10.0
Exceptional
Shamil from United Arab Emirates
Family with young children
Deluxe Room
Stayed 1 night in December 2021

Wonderful for the price”

We were 3 families with very young kids with us staying in 3 rooms only for a day. Everything about the hotel was superb, be it the smooth check in process , well arranged spacious rooms with more than enough toiletries, good pool and an accessible location . We didn't try the restaurant there , as we brought food from outside . So we are not sure how good/bad the food there is. But bringing / ordering food from outside is not an issue at all . Overall, i won't think twice before recommending them to anyone who ask me. 👍

Reviewed December 02, 2021

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10.0
Exceptional
JESSIE from United Arab Emirates
Solo traveler
Deluxe Room
Stayed 1 night in January 2020

Great place”

I always love to stay in this hotel. Very clean, free parking, staff are friendly esp Ms Amper in the reception. It is liike a home away from hone! Highly recommended!

Reviewed January 17, 2020

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9.6
Exceptional
Vallaurie from United States
Solo traveler
Junior Suite
Stayed 1 night in December 2021

Second stay even nicer”

I listed the reasons I stayed longer in another review, but now I can add another example of the management's kindness -- when my flight was delayed till 3 am and I needed to rest, the boss himself carried my bags to the room and sent a free boxed dinner, because he knew I was resting and wouldn't go out. Added to the great value, nice pools and large, clean rooms, this experience convinced me to return whenever I'm in Abu Dhabi. The "city view" may be of nearby buildings but I think the complex was designed for visual privacy, so that's a feature not a bug. Thanks again!

Reviewed December 19, 2021

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10.0
Exceptional
Vallaurie from Bosnia Herzegovina
Solo traveler
Deluxe Room
Stayed 2 nights in December 2021

Lovely place, kind staff, great value”

This renovated hotel could not be nicer. Staff even helped a young family find a room for the right price without a credit card, without a reservation. They also extended my stay when flight was delayed. Beautiful quiet suite had 2 TVs! A winner in an expensive town.

Reviewed December 18, 2021

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10.0
Exceptional
Patrick from United Arab Emirates
Couple
Superior Room King
Stayed 1 night in July 2022

Exceptional”

I really liked the fact that the location was secluded, clean and the general out look of the place. I like the benefits (gym) that came with booking the room.

Reviewed July 18, 2022

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10.0
Exceptional
Ramon from United Arab Emirates
Group
Executive Suite
Stayed 1 night in July 2021

Best value for money!”

100% recommend! Affordable rates and the rooms are well kept and spacious. All the staff are polite and accommodating. Special thanks to the manager - Mr. Rauf, who went beyond to meet our requests.

Reviewed July 24, 2021

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10.0
Exceptional
Priyanka from India
Solo traveler
Single Standard
Stayed 7 nights in December 2021

Excellent resort and hotel.”

Very humble and hospitable staff. Neat and organized. Very peaceful atmosphere. Most soothing music and the aroma. Rejuvenating pool and open air restaurant. The best recommend... Value for money.

Reviewed December 30, 2021

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9.6
Exceptional
Abdalla from United Arab Emirates
Couple
Deluxe Room
Stayed 1 night in December 2019

awsome”

I am very happy , will come again insha'allah big room with super clean and good facility and decor, even they never miss details in your room. But don't try their room service food , they have no menu , you have to order buy phone , the waiter you feel like he's in hurry and want to finish order ,and its so expensive as well, so order by (Talabat) app, its much better

Reviewed January 05, 2020

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10.0
Exceptional
chris from United Arab Emirates
Couple
Standard Single Room
Stayed 1 night in September 2021

Very Good”

The room, service and everything is good.. you dont need to call and request for something as everything are already in room. Good job!

Reviewed September 18, 2021

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10.0
Exceptional
Vallaurie from Oman
Solo traveler
Junior Suite
Stayed 1 night in December 2021

Another good stay”

Thank to a thoughtful staff, my third booking was as good as the others. I may be a weekly guest for business and no other hotel in Abu Dhabi has earned this loyalty.

Reviewed January 01, 2022

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10.0
Exceptional
Christiana from United Arab Emirates
Solo traveler
Deluxe Room
Stayed 1 night in May 2022

Exceptional”

The Hotel was worth the price,very clean & comfortable.I was overwhelmed with the hospitality I'll definitely go back anytime for leisure💯

Reviewed May 21, 2022

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10.0
Exceptional
Bibek from United Arab Emirates
Family with young children
Deluxe Room
Stayed 1 night in December 2021

Excellent ”

I had visited the hotel with my family. It was great experience. Great room, staff were friendly, location was perfect. Thank you.

Reviewed December 05, 2021

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10.0
Exceptional
Kuhle from United Arab Emirates
Group
Superior Room King
Stayed 2 nights in July 2022

Chilled place to stay”

Enjoyed our stay. They allow visitors . Rooms are big enough . We enjoyed our stay. Close to the mall . Nd buss stop

Reviewed July 10, 2022

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10.0
Exceptional
Catherine from United Arab Emirates
Couple
Deluxe Room
Stayed 1 night in December 2019

Excellent”

Excellent exterior design. Rooms are spacious. Value for money. Receptionist are good, especially Ms. Amber We'll be back for sure.

Reviewed December 07, 2019

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10.0
Exceptional
Eden from United Arab Emirates
Couple
Standard Single Room
Stayed 1 night in January 2022

Great Service”

It was an overall great experience. Staffs are so kind and responds to requests right away. Will definitely recommend!

Reviewed January 10, 2022

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10.0
Exceptional
Aify from India
Group
Deluxe Room
Stayed 1 night in December 2021

Superb Stay”

Staf member is very helpful specially Hasan Bhai is fantastic person…. He is receptionist… Love from 🇮🇳

Reviewed December 22, 2021

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10.0
Exceptional
Justin from United Arab Emirates
Business traveler
Single Standard
Stayed 9 nights in March 2022

Value”

Best value in Abu Dhabi. Close to everything, food in walking distance. Staff extremely helpful and friendly.

Reviewed April 10, 2022

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10.0
Exceptional
Aleksandar from Serbia
Business traveler
Superior Room King
Stayed 1 night in February 2022

Nice stay!”

Very great people, nice pool. Stayed only night but it was worth the money.

Reviewed February 26, 2022

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9.2
Exceptional
Jovanni from United Arab Emirates
Couple
Standard Single Room
Stayed 1 night in August 2021

Good place but bad Housekeeping policy”

The hotel is situated in the heart of the city which is accessible to all places nearby. The hotel is clean and quiet. However, I had an issue with requesting for an extra towels where you have to surrender the old soiled ones before they could provide new ones. I have been to many hotels and had stayed in this hotel previously but this is the first time I encountered such housekeeping practice. As a paid customer, a new pair of fresh towels is something not to be deprived.

Reviewed August 14, 2021

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