Exterior view, West Downs The Heritage Resort in Ooty
Superior Room - Room plan, West Downs The Heritage Resort in Ooty
Facilities, West Downs The Heritage Resort in Ooty
Lobby, West Downs The Heritage Resort in Ooty
Exterior view, West Downs The Heritage Resort in Ooty
Restaurant, West Downs The Heritage Resort in Ooty
Lobby, West Downs The Heritage Resort in Ooty

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West Downs The Heritage Resort

No.100 West Bury Road,Mysore Highway, Ooty - Mysore, Ooty, India, 643001 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ooty - Mysore part of Ooty, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ooty Lake. This 3.5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Bicycles

Free Wi-Fi in all rooms!

Check-in/out [express]

BBQ facilities

Your dates are popular among travelersUsers are booking a place in Ooty every 5 minutes on Agoda.com
See map

8.0Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Rose Garden
4.8 km
Doddabetta Peak
5.5 km
Ooty Lake
5.9 km
Shooting Point
10.6 km
Pykara Lake and Pykara Falls
12.9 km
Closest landmarks
Bellikkal Lake
2.8 km
Marlimun Lake
3.2 km
garden pond
3.2 km
Botanical Gardens
3.3 km
Hebron School Ooty
3.4 km
Value for money7.2
Location rating8.0
Nearest airportCoimbatore International Airport (CJB)
Distance to airport58.0 km

Rooms available at West Downs The Heritage Resort

Victorian Suite 1 King Bed
...
  • Room size: 75 m²/807 ft²
  • Garden view
  • 1 super king bed
Enter dates to see prices
Superior Room
...
  • Room size: 31 m²/334 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Standard Room
...
  • Room size: 29 m²/312 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Victorian Suite
...
    Enter dates to see prices
    Superior Double Room
    ...
    • Room size: 31 m²/334 ft²
    Enter dates to see prices
    Double Bed One Bedroom Room
    ...
    • Room size: 28 m²/301 ft²
    Enter dates to see prices
    GROUND FLOOR SIGNATURE SUITE W BATHTUB
    ...
      Enter dates to see prices
      Suite
      ...
        Enter dates to see prices
        Room Assigned on Arrival
        ...
          Enter dates to see prices
          Deluxe Suite
          ...
            Enter dates to see prices

            Frequently asked questions

            Does West Downs The Heritage Resort offer laundry services?

            Yes! West Downs The Heritage Resort offers laundry service at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

            Does West Downs The Heritage Resort offer dry cleaning services?

            Yes! West Downs The Heritage Resort features dry cleaning service that is available all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

            What kinds of facilities are available for kids at West Downs The Heritage Resort?

            While on a trip with your family, your children can also experience the fun in sports and recreation facilities offered at West Downs The Heritage Resort such as children's playground.

            Does West Downs The Heritage Resort provide an option for contactless check-in and check-out?

            At West Downs The Heritage Resort, guests can take part in contactless check-in and check-out option provided by this property for your ease of use and safety.

            How long do visitors generally stay at West Downs The Heritage Resort?

            Verified past guests that have stayed at West Downs The Heritage Resort had an average nightly stay of 2 nights at this property.

            At what time of the year is West Downs The Heritage Resort most popular?

            West Downs The Heritage Resort's most popular month where verified visitors have stayed the most is in May.

            What do visitors like most about West Downs The Heritage Resort?

            Past visitors that stayed at West Downs The Heritage Resort have given this property a rating of 8.078 for its outstanding service as the primary highlight for their stay.

            What is the typical rating that verified Solo travelers' have given to West Downs The Heritage Resort?

            Verified solo travelers that have stayed at this property have given West Downs The Heritage Resort an average rating of 7.5. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

            What is the typical rating that past Business travelers' have given to West Downs The Heritage Resort?

            Past business travelers that have stayed at this property have given West Downs The Heritage Resort an average rating of 9.0. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

            What is the typical rating that verified Group travelers have given to West Downs The Heritage Resort?

            Verified group travelers that have stayed at this property have given West Downs The Heritage Resort an average rating of 8.5. You can check out more precise customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

            What do local travelers think about West Downs The Heritage Resort?

            Verified local visitors that have stayed at this property have given West Downs The Heritage Resort an average rating of 7.6. You can look up on more in depth customer testimonials, and remarks for this property down in the review section.

            More about West Downs The Heritage Resort

            More about West Downs The Heritage Resort

            Experience Tranquil Luxury at West Downs The Heritage Resort

            Nestled amidst the breathtaking landscapes of Ooty, India, West Downs The Heritage Resort offers a serene and luxurious retreat for travelers seeking a peaceful getaway. With its charming colonial architecture, warm hospitality, and picturesque surroundings, this 3.5-star hotel promises an unforgettable stay in the lap of nature. Step into a world of tranquility as you enter West Downs The Heritage Resort. With a total of 27 well-appointed rooms, this boutique hotel ensures a personalized experience for each guest. Whether you choose a cozy deluxe room or a spacious suite, you can expect comfort, elegance, and modern amenities that cater to your every need. At West Downs The Heritage Resort, check-in is a breeze, starting from 12:00 PM. The hotel's friendly and attentive staff will be there to welcome you with a warm smile and assist you with any requests or inquiries you may have. Check-out time is until 10:00 AM, allowing you to make the most of your stay and savor every moment of relaxation before bidding farewell to this idyllic retreat.

            Unwind and Enjoy at West Downs The Heritage Resort's Entertainment Facilities

            At West Downs The Heritage Resort, guests can expect a wide range of entertainment facilities that are sure to make their stay in Ooty, India, truly memorable. The resort boasts a beautiful garden, perfect for a leisurely stroll or a peaceful picnic amidst nature's tranquility. The lush greenery, colorful flowers, and serene ambiance of the garden provide a refreshing escape from the hustle and bustle of everyday life. Whether you're looking to relax with a book under the shade of a tree or simply enjoy the scenic beauty, the garden at West Downs The Heritage Resort is an ideal spot to unwind and reconnect with nature. In addition to the garden, the resort offers a variety of recreational activities to keep guests entertained throughout their stay. Sports enthusiasts can indulge in a game of badminton or volleyball at the resort's well-maintained courts. For those who prefer indoor games, there is a dedicated games room equipped with a pool table, table tennis, and board games. Whether you're traveling with friends or family, these facilities provide endless hours of fun and friendly competition. After a day of exploring Ooty's attractions, guests can relax and unwind at the resort's cozy lounge area. With comfortable seating, a warm ambiance, and a selection of books and magazines, it's the perfect place to curl up with a hot cup of tea or coffee. The lounge also features a large flat-screen TV, where guests can catch up on their favorite shows or watch a movie together. With its inviting atmosphere and entertainment options, the lounge at West Downs The Heritage Resort is a great place to socialize and make lasting memories.





            Convenience Facilities at West Downs The Heritage Resort

            At West Downs The Heritage Resort, guests can enjoy a wide range of convenience facilities that cater to their every need. The resort offers 24-hour room service, ensuring that guests can indulge in delicious meals and snacks at any time of the day or night. The laundry service is available to take care of guests' clothing needs, while the dry cleaning service ensures that garments are kept fresh and pristine. For added convenience, the resort provides safety deposit boxes for guests to securely store their valuables. The concierge is always on hand to assist with any queries or requests, ensuring a seamless and enjoyable stay. Wi-Fi is available in public areas, allowing guests to stay connected and browse the internet with ease. There is also a designated smoking area for those who wish to indulge in a cigarette while enjoying the fresh mountain air. In addition, all rooms at West Downs The Heritage Resort are equipped with free Wi-Fi, allowing guests to stay connected throughout their stay. The express check-in/check-out service ensures a hassle-free arrival and departure process, while the luggage storage facility allows guests to store their belongings securely. Daily housekeeping services ensure that rooms are always clean and tidy, while the fireplace adds a cozy touch to the overall ambiance of the resort. With these convenient facilities, guests can truly relax and enjoy their stay at West Downs The Heritage Resort.

            Convenient Transport Facilities at West Downs The Heritage Resort

            At West Downs The Heritage Resort, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of convenient transport facilities to ensure your stay with us is hassle-free. For those arriving by air, our airport transfer service will whisk you away from the airport to our resort in comfort and style. If you're looking to explore the beautiful surroundings of Ooty, our resort offers tours to popular attractions in the area. Our knowledgeable guides will take you on a journey through the stunning landscapes and cultural landmarks, providing insights and stories along the way. For guests who prefer to drive themselves, we provide valet parking and a car park onsite. If you don't have your own vehicle, our car hire service allows you to rent a car and explore the region at your own pace. Alternatively, our taxi service is available for convenient transportation to nearby destinations. To make your travel arrangements even easier, our ticket service can assist you in booking tickets for local events and attractions. And the best part? All parking facilities at West Downs The Heritage Resort are free of charge, ensuring that you can focus on enjoying your stay without any additional worries.

            Cozy and Inviting Rooms with Fireplaces at West Downs The Heritage Resort

            Experience the warmth and comfort of a crackling fireplace in the privacy of your own room at West Downs The Heritage Resort. Our rooms are designed to provide a cozy and inviting atmosphere, with the added luxury of a fireplace. Each room at our resort is equipped with a beautiful fireplace, perfect for creating a romantic ambiance or simply enjoying a quiet evening indoors. Imagine snuggling up by the fire with a good book or sipping a hot cup of cocoa as you watch the flames dance. The fireplace adds a touch of elegance and charm to your stay, making it a truly memorable experience. In addition to the fireplace, our rooms are tastefully furnished and include all the modern amenities you need for a comfortable stay. From plush beds and soft linens to spacious bathrooms and complimentary toiletries, we have taken care of every detail to ensure your utmost satisfaction. Whether you are traveling for business or leisure, our rooms provide a tranquil retreat where you can relax and unwind after a day of exploring the beautiful surroundings of Ooty. Book your stay at West Downs The Heritage Resort and indulge in the luxury of a room with a fireplace. Experience the ultimate comfort and warmth as you create unforgettable memories in the heart of nature.

            Indulge in Culinary Delights at West Downs The Heritage Resort

            At West Downs The Heritage Resort, dining is an experience to savor. With a range of dining facilities to cater to every palate, guests are in for a treat. Start your day off right with a hearty breakfast buffet, offering a variety of continental delights to satisfy every craving. Whether you prefer a light and healthy meal or a hearty feast, the restaurant at the resort has you covered. With a diverse menu featuring both local and international cuisines, you can indulge in flavorful dishes prepared by skilled chefs. For those who prefer to dine in the comfort of their rooms, the 24-hour room service ensures that you can enjoy delicious meals at any time of the day or night. Additionally, the coffee shop is the perfect spot to unwind and enjoy a refreshing beverage or a quick snack. With daily housekeeping and a halal restaurant option available, West Downs The Heritage Resort ensures that every guest's dining needs are met with utmost care and attention.

            Luxurious Rooms at West Downs The Heritage Resort

            Indulge in the exquisite room offerings at West Downs The Heritage Resort in Ooty, India. Choose from a variety of luxurious accommodations to suit your needs and preferences. From the cozy Standard Room, measuring 29 square meters and featuring a comfortable King Bed, to the spacious Superior Room, spanning 31 square meters and offering a lavish King Bed, there is a perfect room for every traveler. For those seeking the utmost luxury, the Victorian Suite awaits, boasting a generous 75 square meters of space and a magnificent Super King Bed. By booking these exceptional rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates for West Downs The Heritage Resort, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse and select your preferred room type, making the booking process quick and convenient. Experience the epitome of comfort and elegance at West Downs The Heritage Resort by reserving your room through Agoda today.

            Explore the Enchanting Ooty - Mysore in Ooty, India

            Nestled amidst the breathtaking Nilgiri Hills, West Downs The Heritage Resort is the perfect gateway to explore the enchanting Ooty - Mysore region in India. This picturesque destination offers a harmonious blend of natural beauty, rich history, and vibrant culture. Start your journey in Ooty, also known as the 'Queen of Hill Stations'. With its lush tea plantations, rolling hills, and serene lakes, Ooty is a paradise for nature lovers. Take a leisurely stroll through the stunning Ooty Botanical Gardens, home to a vast collection of exotic plants and flowers. For a truly unforgettable experience, hop on the Nilgiri Mountain Railway, a UNESCO World Heritage Site that takes you on a scenic journey through the misty mountains. Just a short distance from Ooty lies the captivating city of Mysore. Known for its magnificent palaces and vibrant festivals, Mysore is a cultural hub that will leave you mesmerized. Explore the opulent Mysore Palace, a stunning architectural masterpiece adorned with intricate carvings and vibrant frescoes. Don't miss the chance to witness the grandeur of the Mysore Dasara festival, a ten-day celebration filled with music, dance, and processions. Whether you're seeking tranquility in the lap of nature or immersing yourself in the rich history and culture, Ooty - Mysore offers an unforgettable experience. And with West Downs The Heritage Resort as your base, you'll have the perfect blend of comfort and convenience to make your stay truly memorable.

            Convenient and Scenic Travel from the Nearest Airports to West Downs The Heritage Resort

            Nestled amidst the tranquil hills of Ooty, India, West Downs The Heritage Resort offers a serene retreat for travelers seeking a rejuvenating getaway. To reach this enchanting resort from the nearest airports, Coimbatore International Airport and Mysore Airport, you have several convenient options. If you arrive at Coimbatore International Airport, located approximately 90 kilometers away from West Downs The Heritage Resort, you can opt for a private taxi or cab. This comfortable and hassle-free mode of transportation takes around 3 hours, allowing you to enjoy the scenic beauty of the Nilgiri Hills along the way. Alternatively, you can take a pre-booked private transfer provided by the resort, ensuring a seamless journey from the airport to your destination. For those arriving at Mysore Airport, situated around 130 kilometers from West Downs The Heritage Resort, a private taxi or cab is also a recommended choice. The journey takes approximately 4 hours, during which you can soak in the picturesque landscapes of Ooty. The resort also offers pre-arranged private transfers from Mysore Airport, ensuring a smooth and comfortable travel experience. Regardless of the airport you choose to arrive at, the journey to West Downs The Heritage Resort promises to be an unforgettable experience. As you make your way through the winding roads and lush greenery, anticipation builds for the tranquil retreat that awaits you at this charming resort in Ooty, India.

            Discover the Charm of Ooty's Landmarks near West Downs The Heritage Resort

            Nestled amidst the breathtaking beauty of Ooty, West Downs The Heritage Resort offers a perfect retreat for nature lovers and adventure enthusiasts. Situated near several prominent landmarks, this resort allows guests to explore the rich history and natural wonders of the region. One of the notable landmarks nearby is the Ooty Golf Course, which is located just a short distance from the resort. Golf enthusiasts can indulge in a game surrounded by lush greenery and enjoy panoramic views of the surrounding hills. Another landmark worth visiting is the Hindustan Photo Film, a renowned film production company. Visitors can take a tour of the facility and learn about the fascinating process of film production. For those interested in history and architecture, Arranmore Palace is a must-visit attraction. This majestic palace showcases stunning colonial architecture and offers a glimpse into the regal past of Ooty. Nirmala Hospital, known for its excellent healthcare services, is also located nearby, ensuring peace of mind for guests in case of any medical emergencies. Additionally, the Gymkhana Golf Course, located within close proximity to the resort, provides another opportunity for golf enthusiasts to indulge in their favorite sport. With its well-maintained greens and serene surroundings, it offers a memorable golfing experience. With these landmarks and attractions in close proximity, guests at West Downs The Heritage Resort can immerse themselves in the beauty, history, and culture of Ooty, making their stay truly unforgettable.





            Explore the Culinary Delights of Ooty

            When it comes to dining options near West Downs The Heritage Resort, guests are spoiled for choice. Just a short walk away, you'll find a variety of restaurants to satisfy every craving. Start your day with a delicious breakfast at Place to Bee, known for its cozy ambiance and mouthwatering dishes. For a taste of authentic Indian cuisine, head to KE's Restaurant, where you can indulge in flavorful curries and aromatic spices. If you're in the mood for a fine dining experience, Plates Restaurant offers a sophisticated atmosphere and a menu that showcases both local and international flavors. For a quick bite on the go, Ziyo Fast Food is the perfect spot, serving up tasty snacks and refreshing beverages. If you're craving some mouthwatering chicken and fish dishes, Masha Allah Chicken and Fish is a must-visit. And for those who can't resist a flavorful biryani, Taj Biryani House is sure to satisfy your cravings. With so many culinary options just steps away, your taste buds are in for a treat during your stay at West Downs The Heritage Resort.





            Affordable Luxury: Experience West Downs The Heritage Resort at a Great Value

            At West Downs The Heritage Resort, you can indulge in a luxurious getaway without breaking the bank. With an average price of $119 per room, this charming resort offers exceptional value for money. Compared to the average price of a hotel room in Ooty, which stands at $83, West Downs The Heritage Resort provides an affordable yet lavish experience. Step into a world of elegance and comfort as you enter your well-appointed room at West Downs The Heritage Resort. Each room is tastefully decorated with a blend of modern amenities and traditional touches, ensuring a cozy and inviting ambiance. From plush bedding to spacious bathrooms, every detail has been carefully designed to provide the utmost comfort and relaxation. Indulge in the resort's top-notch facilities and services, including a rejuvenating spa, a fitness center, and a swimming pool. Take a stroll through the beautifully landscaped gardens or savor delectable cuisine at the on-site restaurant. With such incredible offerings at an average price of $119 per room, West Downs The Heritage Resort is the perfect choice for travelers seeking affordable luxury in Ooty.

            Exceptional Staff, Immaculate Property, and Happy Children

            At West Downs The Heritage Resort, guests are treated to exceptional staff and a warm ambience that sets the stage for a great stay. The customer service is top-notch, with friendly and helpful staff who go above and beyond to ensure a memorable experience. The resort even allowed for early check-in, showcasing their flexibility and commitment to guest satisfaction. The rooms at West Downs The Heritage Resort are not only nice, but also clean and well-maintained. The immaculate property reflects the attention to detail and care taken by the staff. In addition to the comfortable accommodations, the resort offers a variety of amenities, including a restaurant with delicious food and a friendly staff. One of the highlights of this resort is the presence of a kids play area and an indoor play area. This feature delighted families, as children were able to have fun and stay entertained throughout their stay. The staff's sweet and attentive nature further contributed to the happiness of the little ones, making West Downs The Heritage Resort a highly recommended choice for families visiting Ooty, India.

            A Delightful Retreat with Exceptional Staff Performance

            Welcome to West Downs The Heritage Resort, a charming retreat nestled in the picturesque hills of Ooty, India. With a remarkable overall rating of 7.6, this resort has garnered a reputation for providing a memorable and enjoyable stay for its guests. One of the standout features of this resort is its exceptional staff performance, which has been rated at an impressive 8.1. From the moment you step foot into the resort, you will be greeted with warm smiles and attentive service, ensuring that your every need is met with utmost care and efficiency. The dedicated staff members go above and beyond to create a welcoming and comfortable atmosphere, making you feel right at home throughout your stay.

            Show less

            Amenities and facilities

            Very good
            Facilities

            7.1

            Most talked about facilities

            Food & Dining

            8 mentions

            Housekeeping

            5 mentions

            Breakfast

            2 mentions

            Internet

            2 mentions

            Languages spoken
            • English
            • Hindi
            • Tamil
            Outdoor
            • Bicycles
            Accessibility
            • Wheelchair accessible
            Internet access
            • Free Wi-Fi in all rooms!
            • Internet
            • Internet services
            • Wi-Fi in public areas
            Things to do, ways to relax
            • Fishing
            • Garden
            • Horseback riding
            • On-site entertainment
            • Ticket services
            • Tours
            Cleanliness and safety
            • Anti-viral cleaning products
            • Breakfast in room
            • Cashless payment service
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • First aid kit
            • Guest rooms seal after sanitization
            • Hand sanitizer
            • Hot water linen and laundry washing
            • Physical distancing of at least 1 meter
            • Professional-grade sanitizing services
            • Protective screens in common areas
            • Room sanitization opt-out available
            • Rooms sanitized between stays
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Shared stationery removed
            • Staff trained in safety protocol
            • Temperature check for guests and staff
            Dining, drinking, and snacking
            • Alternative meal arrangement
            • BBQ facilities
            • Breakfast [buffet]
            • Breakfast [continental]
            • Breakfast [free]
            • Coffee shop
            • Restaurant [halal]
            • Restaurants
            • Room service [24-hour]
            Services and conveniences
            • Concierge
            • Contactless check-in/out
            • Convenience store
            • Currency exchange
            • Daily housekeeping
            • Doorman
            • Dry cleaning
            • Elevator
            • Fireplace
            • Food delivery
            • Grooming service
            • Ironing service
            • Laundry service
            • Lockers
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Smoke-free property
            • Smoking area
            • Xerox/fax in business center
            For the kids
            • Family room
            • Kids meal
            • Playground
            Land sports
            • Golf course (within 3 km)
            Access
            • CCTV in common areas
            • CCTV outside property
            • Check-in/out [express]
            • Check-in/out [private]
            • Check-in [24-hour]
            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Security [24-hour]
            • Soundproof rooms
            Getting around
            • Airport transfer
            • Car park [free of charge]
            • Car park [nearby]
            • Car park [on-site]
            • Rental car
            • Shuttle service
            • Taxi service
            • Valet parking
            Available in all rooms
            • Adapter
            • Baby amenities (upon request)
            • Carpeting
            • Closet
            • Clothes rack
            • Coffee/tea maker
            • Desk
            • Dining table
            • Electric kettle
            • Free bottled water
            • Ground floor available
            • Hair dryer
            • In-room safe box
            • Ironing facilities
            • Linens
            • Locker
            • Mini bar
            • Non-smoking
            • Private bathroom
            • Refrigerator
            • Safety/security feature
            • Satellite/cable channels
            • Shoeshine kit
            • Shower
            • Sleep comfort items
            • Slippers
            • Socket near the bed
            • Telephone
            • Toiletries
            • Towels
            • Trouser press
            • Wake-up service
            • Wooden/parqueted flooring

            Food and dining

            Restaurants on site
            West Downs Diner
            • Cuisine: Chinese
            • Menu: Buffet
            Ibn Batuta
            • Cuisine: Indian
            • Menu: Buffet

            Location

            No.100 West Bury Road,Mysore Highway, Ooty - Mysore, Ooty, India, 643001
            Very good
            Location

            8

            Airports
            • Coimbatore International Airport (CJB)
              58.0 km
            • Mysore Airport (MYQ)
              87.0 km
            Public transportation
            • Charing Cross Bus Stop
              4.2 km
            • Udhagamandalam railway station
              5.4 km
            Hospital or clinic
            • Parvathy Nursing Home
              3.8 km

            What's nearby

            Popular landmarks
            • Rose Garden
              4.8 km
            • Doddabetta Peak
              5.5 km
            • Ooty Lake
              5.9 km
            • Shooting Point
              10.6 km
            • Pykara Lake and Pykara Falls
              12.9 km
            • Pykara Lake and Falls
              14.3 km
            • Nilgiri Mountain Railway
              14.5 km
            • Emerald Lake
              16.9 km
            • Avalanche Lake
              19.8 km
            • Upper Bhavani Lake
              27.7 km
            Nearby landmarks
            • Bellikkal Lake
              2.8 km
            • Marlimun Lake
              3.2 km
            • garden pond
              3.2 km
            • Botanical Gardens
              3.3 km
            • Hebron School Ooty
              3.4 km
            • breeks car park
              3.6 km
            • Tibetan Market
              3.6 km
            • Sacred Heart Church
              3.6 km
            • Breeks Open Air Stadium
              3.7 km
            • Parvathy Nursing Home
              3.8 km
            Distances shown are straight-line distances on the map. Actual travel distances may vary.

            Property policies

            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-2 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib available upon request
            Children 3-7 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 8 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.

            Some helpful facts

            Check-in/Check-out
            • Check-in from12:00
            • Check-out until10:00
            • Reception open until23:59
            Getting around
            • Airport transfer fee3000 INR
            The property
            • Number of rooms 27

            Property announcements


            Hot water is only available in the morning between 06:00 AM to 11:00 AM and evening between 06:00 PM to 11:00 PM.

            Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

            Reviews of West Downs The Heritage Resort from real guests

            Provided by verified guests of

            Agoda logo
            7.6
            Service8.1
            Cleanliness8.0
            Location8.0
            Value for money7.2
            Facilities7.1
            High score for Ooty
            Rating
            9+ Exceptional (31)
            8-9 Excellent (16)
            7-8 Very Good (11)
            6-7 Good (5)
            <6 Below Expectation (27)
            Guest Type
            Room Type
            Language

            Show reviews that mention 

            Showing 90 verified guest comments
            12345
            9.2
            Exceptional
            Remisha from India
            Family with young children
            Standard Room
            Stayed 2 nights in October 2022

            Great stay”

            We really enjoyed our 2 day stay at Westdowns. Very comfortable and spacious room, extremely clean washroom. The staff is extraordinarily great with you, very friendly and welcoming. We got anything we needed from them very easily without any time delay which happens with most places. Breakfast was really good with many options, but dinner could’ve been a bit more better from what i have experienced. Great ambience, very clean and maintained well. Overall highly recommend this resort and will choose Westdowns only if we visit ooty again. Keep up the great service.

            Reviewed October 25, 2022
            10.0
            Exceptional
            Sheetal from India
            Group
            Standard Room
            Stayed 2 nights in January 2023

            Beautiful stay”

            Had an amazing experience. The hotel staff was good. And well maintained property

            Reviewed February 02, 2023
            10.0
            Exceptional
            Deepak from India
            Couple
            Standard Room
            Stayed 1 night in February 2020

            Excellent and a memorable one.”

            The stay was amazing , we enjoyed a lot. All the staff were very courteous.

            Reviewed February 09, 2020
            8.8
            Excellent
            Yashraj from India
            Family with young children
            Standard Room
            Stayed 2 nights in December 2022

            First time in Ooty. Nice experience.”

            Location is great. Rooms are spacious and clean. Only negative is you wont get 24hrs hot water from tap. There are fixed timing, but if you need on the other times, you have to ask for it explicitly and you will get it in a bucket. Staff are great, they are less in number but you wont feel the difference. Food is delicious, its on expensive side but worth it.

            Reviewed January 02, 2023
            8.8
            Excellent
            Dhivakar from India
            Family with young children
            Superior Room
            Stayed 3 nights in May 2024

            Great Family Stay”

            We booked two superior rooms for our stay. The resort location was perfect, closer to all the attractions. The staffs were incredibly helpful with all our needs. The rooms were spacious enough and the cleanliness was excellent. The resort have a huge parking area which is added advantage. The complimentary breakfast had enough varieties but the dinner menu needs improvement. The room prices were on a bit higher side. Overall our stay was excellent.

            Reviewed June 14, 2024
            12345
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