![Swimming pool [outdoor], Voco Orchard Singapore – An IHG Hotel in Singapore](http://pix10.agoda.net/hotelImages/27999141/0/d2a38676875d9dd7dfefe4ba042e9d81.jpg?ce=0&s=1024x768&isSkia=true "Swimming pool [outdoor], Voco Orchard Singapore – An IHG Hotel in Singapore")
![Swimming pool [outdoor], Voco Orchard Singapore – An IHG Hotel in Singapore](http://pix10.agoda.net/hotelImages/10596/-1/ff40cd9aef8f59a31957294d913ac7a7.jpg?ca=9&ce=1&s=1024x768&isSkia=true "Swimming pool [outdoor], Voco Orchard Singapore – An IHG Hotel in Singapore")
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11 travelers have booked today.
Voco Orchard Singapore – An IHG Hotel
581 Orchard Road, Orchard, Singapore, Singapore, 238883 - See map
In addition to the standard of Hilton CleanStay, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Orchard, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Highlights
Hilton CleanStay
Clean and Ready for you
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Front desk [24-hour]
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Fitness center
Swimming pool [outdoor]
Check-in/out [express]
Luggage storage
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/27999141/0/8e36125ff0df05636de9c8a1d058e7fd.jpg?ca=25&ce=0&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/27999141/0/d2a38676875d9dd7dfefe4ba042e9d81.jpg?ce=0&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/10596/-1/ff40cd9aef8f59a31957294d913ac7a7.jpg?ca=9&ce=1&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/27999141/0/934156b3cec1825a20bbb82f02070612.jpg?ca=24&ce=0&s=512x384)
Impeccable hospitality.”
Even though the hotel exterior doesn't look new, the interior is well refurbished. Check in an hour early and was hoping to get a room quick but was told to wait as there was no available room. Came back at 3pm and was informed that the room was not ready. Therefore they directed the guests to the restaurant for a drink. It was understandable that thorough cleaning needs to be done and the occupancy was high. Nevertheless we waited close to 2 hours till we got a room. The korean staff (did not get her name) who was coordinating tye check in at the restaurant was very apologetic and professional in handling the situation. The hotel manager Mr. Ouezini came by personally to apologise and did a service recovery which really got us impressed. This is definitely service at it's finest as they when the extra mile to make sure our stay was not affected by the long wait. Room was clean and spacious with a nice simple bathtub. Rooftop pool had amazing views of orchard road and the breakfast spread was comforting. Highly recommended. Hospitality provided exceeded my expectations.
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Great venue and service ”
We stayed for 2 nights at the Hilton, with my family with young children for a special occasion. The rooms were large and comfortable. The housekeeping handled our requests promptly. The swimming pool is large with a small kids section. The location of the hotel is superb with many food options and shopping within walking distance nearby. The hotel staff were warm and attentive. The hotel security staff was welcoming to us every time. We would like to thank front staff Hannah and restaurant staff Peggy for their warmth and attention to our family and children! They are a credit to the hotel :)
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Friendly staff with excellent service. ”
Lovely hotel with extremely comfortable bedding. Checking in was hassle free and very fast. Would definitely return again in the future.
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Dear Stella, Thank you for your rating and review. We are pleased you had a great experience with our property. We look forward to being your preferred hotel again on your next Singapore travels. Sincerely, Carolyn - voco Orchard Singapore
Excellent visit with top-notch service”
It is my first time at Voco, and I am impressed with many aspects, especially with the customer service. Special thanks to Ann Choi and Kenny Lee for their impeccable service and good attitude. They made the stay thoroughly enjoyable with their genuine and friendly attitude, and I look forward to visiting Voco again. However, I must raise concerns with the swimming pool access - my friend fell while going to the swimming pool, as she slipped and fell on 2 steps due to low visibility especially in early mornings. I would suggest to implement hazard tape on the edge of the steps to caution fellow travellers.
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Dear Calvin, Thank you for taking the time to share with us your review. We're so happy to hear you had an amazing voco stay with us, and with our hosts, Ann and Kenny who had extended a pleasant guest experience during your stay. We will definitely pass on your kind word to them both. We appreciate your kind feedback and we look forward to welcome you back at voco Orchard Singapore soon.
First Trip Since COVID”
Probably one of our best stays since the start of the pandemic. Being our first trip out of the country since the pandemic, VOCO didn't disappointed us. They truly place value on what you paid for, from their clean and well decorated rooms, very hospitable and accommodating staff, to its very strategic location near the MRT, VOCO will always be my go to when staying in Singapore.
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Dear Juneil, Thank you for taking the time to share with us your review. We're so happy that you had a great voco stay with us and we look forward to welcoming you back at voco Orchard Singapore on your next visit to Singapore.
The most comfortable bed ”
The bed at Voco Hotel is the most comfortable bed I’ve ever slept in. It was like sleeping on a cloud. The blanket and the pillow is so soft. And the service is also very good. I will definitely choose to stay there again whenever I go to Singapore.
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Dear GLORIA, Thank you for taking the time to share with us your review. We're so pleased to hear you had enjoyed the stay with us and love the sustainable bedding as one of our voco touches. We look forward to welcome you back at voco Orchard Singapore on your next visit.
Outstanding staff ”
We have never felt more welcomed and at home than any other hotel we have stayed at. The staff were incredibly friendly, professional and could not have been more helpful. The location of this hotel is amazing, breakfast was up there with the best we have had. Can’t wait to visit Voco again.
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Dear lucas, Thank you for taking the time to share with us your experience. We are so glad that you felt at home during your stay with us and we do hope to be able to welcome you back in the future.
Exceptional”
This is our first time stay in VOCO orchard but it came to my surprise where all staffs present high quality customer service. We booked king deluxe bed. The room is comfortable and immaculate. A concern that i would bring up is to have bathroom shower curtain as the floor will get wet plus slippery. overall thumbs up 👍
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Dear NATASHA, Thank you for taking the time to share with us your review. We're delighted to hear that you had enjoyed the stay with us. We value your feedback on the bathroom shower curtain and thank you for sharing with us as it also helps us to constantly improve guest experience. Once again, thank you for choose voco and we look forward to welcoming you back at voco Orchard Singapore.
Exceptional”
Booked a suite for my parents staycaytion - I slept on the sofa, while they took the room. They enjoyed their entire stay! While I didn't because I was freezing sleeping outside. But the hospitality of the hotel was great, we enjoyed it very much! Thank you for the great stay!
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Dear Edith, thank you for taking the time to leave us your review. We're glad to hear that your parents enjoyed their stay, and sincerely apologize that you did not get as good a sleep as we'd hoped. Your feedback is important to us as it allows us to improve our offering to our guests. We do hope to welcome you back again.
spacious rooms ”
The rooms were surprisingly spacious. Even though the ex-hilton hotel is old, but the cleanliness is 10/10 also the lines were so soft and fluffy!
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Dear Denise, Thank you for your review and rating. We are thrilled to hear you had a great experience and enjoyed our comfy beds. We look forward to welcoming you back again soon. Sincerely, Carolyn - voco Orchard Singapore
great location”
only a few minutes walk from ION. since this is an old building so the room was very spacious, unlike the newer hotels. the staff were very nice and accommodating. had a nice stay here
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Dear Elizabeth, Thank you for taking the time to leave us a review. We are happy to hear you had a wonderful experience with us. We look forward to being your preferred hotel of choice again. Sincerely, Team voco Orchard Singapore
Everything was perfect but check in was delayed”
Hotel checkin was delayed as room was not ready even though we came late at 4pm. Was offered complimentary drinks and cakes while we waited. Room was clean and good, but not so kid friendly as there were edges and an imbalanced glass table. Toilet was cramped, no bidet available and bathroom floor easily flooded.. Overall, it was a good stay with not much hiccups. We liked the pool.
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Bicycle friendly Hotel! ”
Had a fabulous staycation. Room was clean and the staff who was manning the door entrance was very accommodating and allowed us to store our bicycles in one of the store rooms. Location of the hotel was another awesome plus point as you can walk along Orchard Rd to go to any of the food eateries or shopping outlets. Thumbs up! 👍🏼 👍🏼👍🏼
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Week Stay”
Thoroughly enjoyed my stay at Voco! Felt like a princess for the entire week I was there. - shout out to Kenny who took care of me and my friends for the entire stay! - breakfast food was awesome! Worth waking up to! - centrally located so it was easy getting around - kenny gave us a room upgrade! Bed was incredible and the room even moreso
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Dear Kathryn, Thank you for taking the time to share with us on your recent stay. We're so glad that you had an enjoyable voco stay and we will definitely share your kind word to Kenny and our team of hosts who made your stay such a memorable one. We look forward to welcoming you back at voco Orchard Singapore.
Best birthday staycation ”
I have very few options on how I’d like to celebrate my birthday and months before I chose to do a staycation. I’m glad I chose Hilton Singapore because first the staff were very accommodating from check in to check out to my numerous questions and request. I never felt unsafe bec the hotel was very clean and sanitised. I felt at ease during my stay there.
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Nice hotel nice location kind staff ”
Nice hotel the location is good near the department store ,convenient store and train station friendly nice staff we will come again thank you
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Dear Pruttipong, Thank you for your review and rating. We are thrilled to hear you had a great experience. We look forward to welcoming you back again soon. Sincerely, Carolyn - voco Orchard Singapore
Great hotel in orchard ”
Lovely breakfast spread. Gave us an upgrade! Lovely room! The gym is awesome so bring your shoes to exercise. Excerpt the club room food a disappointment. The staff are lovely, but must improve club room privileges.
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Dear anne, Thank you for taking the time to share with us your experience on your recent stay. We're pleased to hear that your overall stay was enjoyable, and we value your kind comment on the club lounge privileges which we will bring on board to the team of hosts for further review. Once again, thank you for choosing voco and we look forward to welcome you back soon at voco Orchard Singapore.
Great location and newly renovated!”
Great and convenient location, newly renovated rooms. Great stay!
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Dear Nydia, Thank you for leaving us a great review. We are pleased to hear you had a great experience. We look forward to welcoming you back again on your next travels to Singapore. Sincerely Carolyn - voco Orchard Singapore
Exceptional”
This is my first stay at Hilton Hotel in Singapore. The staff are all friendly & very warm. Front office staff name Kenny is very kind and his PR with guest is superb. Very clean hotel and will definitely come back for my next staycation.
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Very very good”
The room is quite spacious. The gym was great
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Dear Victor, Thank you for your rating and review. We are pleased you had a great experience with our property. We look forward to being your preferred hotel again on your next Singapore travels. Sincerely, Carolyn - voco Orchard Singapore